Total 6,664 Customer Service job vacancies in Singapore - Marina View

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

As a Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.

WHAT YOU'LL DO

• Own client renewals, retention and net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Description:

1. Full reception duties　
2. Booking of external Meeting rooms　
3. Proactive engagement to elevate the look and feel of the guest area and other areas　
within the bank.　
4. Training of receptionist and tea-ladies in the guest area　
5. Establishing a guideline for guest areas and maintaining　
6. Sourcing decorations, utensils,etc fit for the bank　
7. Reconciliation of Business Card, Rubber Stamp, Itoki File, Newspaper, Copier　
Paper, BizInSight, Beverage, 02 Plant, Bloomberg, Stationery, Toners, Easyscan day　
viewer, Goodbusiness day finder　
8. Reconciliation of Bank forms and envelopes　
9. Control of office supplies i.e. Stationery (including printing of calendar and red　
packet), beverages, Japanese calendar and planner.　
10. Billing MHSS for external room/telephone usage/ server racks/ common corridor　
11.Hotel corporate rate negotiation and booking　
12. Business travel and visa application related administration including travel　
insurance declaration

Job Requirements:

1. At least 2-3 years of relevant experience
2. Professional and positive attitude
3. Good interpersonal and communication skills
4. Strong ability to multitask or prioritize task
5. Able to start work immediately or within short notice period
6. Minimum ITE/Poly level

Essential Duties & Responsibilities

Duties are performed throughout every work day, as necessary. Duties include, but are not limited to, the following:

• Type and edit legal and other documents in accordance with timekeepers instructions including correspondence, presentations, and ensure accuracy of copy, formatting, grammar, punctuation and syntax.
• Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff.
• Perform secretarial functions associated with Firm administrative tasks, including processing new client/matter reports, time reports and expense reports.
• Printing, binding and collation of documents for timekeepers.
• Coordinate, meetings and appointments; coordinate travel arrangements (including air tickets and hotel accommodations), and prepare related budgets for internal approval and reporting.
• Provide secretarial assistance to visitors and lawyers whose secretaries are absent; accept overflow work from other secretaries.
• Reception coverage on rotation basis during lunch and during absence of receptionist.
• Evening, weekend and public holiday secretary coverage on rotation basis.

Essential Knowledge, Skills and Abilities

• At least 3-4 years of legal secretarial experience at an international law firm preferred
• Strong written and oral communication skills
• Proficiency in all Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Proficiency in Adobe Acrobat, including converting, editing, comparing and combining files
• Experience with iManage Desksite, Expert Time and Chrome River is advantageous
• Proficiency on office equipment used on a regular basis including computers, printers, copier machines, binding machines, telephones and meeting room audio visual equipment
• Familiarity with travel arrangements eg flight bookings, visa requirements and applications, and accommodation bookings
• Demonstrate strong attention to detail and produce high quality/accurate work
• Ability to work independently, multitask, take initiative, set priorities and see projects through completion.
• Strong service orientation, teamwork skills and ability to respond calmly and effectively to changing priorities

To be considered, please provide a cover letter and resume.

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commence work from 21 Oct to 29 Nov 2024

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Responsibilities

· The essential tasks of Assistant Field Service Engineer consist of, but are not limited to the following:

· Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

· Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

· Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

· Manage all orders efficiently until fulfilment stage, by working closely with Service team.

· Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

· Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency. To provide support to other service activities that may be assigned in the course of work

· Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

· To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

· NTC 2 or Diploma in Electrical/Process Instrumentation/Mechanical/Mechatronics Engineering.

· Preferably 3-5 years’ experience in service/engineering position in oil & gas, process industry.

· Knowledge in Electrical & instrumentation is pre-request.

· With class 3 driving license (not 3A).

· Candidates without relevant experience are welcome to apply.

To apply, please visit to www.gmprecruit.com

To find out more about this opportunity, please contact Lionel Liew at [email protected].

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Local Service Team

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

Responsibilities

- Design and implement user-facing features of TikTok mobile application using the latest technology.

- Collaborate with design and product teams to create a world-class mobile experience.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience in native iOS or Android development

- Strong understanding of software development principles, capabilities and limitations of iOS or Android platform.

- Minimum 5 years of relevant work experience from a large-scale internet company

Preferred Qualifications.

- Great to have hybrid development experience.

- Deep understanding of computer architectures, data structures and algorithms.

- Have good team communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Locations:

1. North: Woodlands
2. North- East: Woodleigh
3. West: CCK , Bukit Panjang [Senja] , Clementi
4. East: Tampines / Pasir Ris
5. North: Yishun
6. North- East: Sengkang, Punggol
7. Centre: Clarke Quay
8. West: Bukit Merah , Queenstown, Tanjong Pagar
9. East: Geylang East / Lavender / Pasir Ris

• Working Days: 5 days (Rotating shift) + 1 Saturday (7am to 2pm) every 4 weeks
• Salary: $2,800 - $4,000

Responsibilities:

• Tend to the fundamental needs of infants, including feeding, bathing, clothing, and diaper changing.
• Arrange a range of activities that encompass diverse learning experiences such as reading, singing, and interactive sessions in English Language and Chinese Language.
• Monitor and assess infants in terms of their progress, behavior, social growth, and physical well-being.
• Maintain the cleanliness and organization of the classroom and the wider centre environment.
• Engage in event coordination and contribute to marketing and sales initiatives.
• Foster and sustain strong relationships with parents.

Requirement:

• Must have ACEY/ HCIC or CIT + EYDF cert
• EY1 or EY2 certified will be a plus

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Crew / Salad Shop Assistant

Working Days: 5 days (Public Holidays Off)

Working Hours: Mon-Fri 930am - 230pm

Salary: $1,600

Locations: Downtown / Raffles MRT

Job Scope:

-Taking orders and interacting with customers

-Assemble rice bowls

-Pack all food items together and call out orders

-Simple preparation of food

-Assist in opening set up and closing procedures

-Ensure cleanliness of the shop

• Working days & hour: 5 days,
  Mon- Thur (8am-5:30pm), Fri (8am-4:30pm)
• Location: Gul Drive (west area)
• Salary: $2700 - $3200
  
  Transportation provided at Joo Koon MRT
  Morning : 7:40am
  Evening (Mon - Thurs) : 545pm & 6:45pm
  Evening (Fri): 4.45pm & 6.15pm

Key Job Responsibilities:

• Assist the Head of Operations and Assistant Head of Operations Administrations in all daily tasks and matters in the Operations Department.
• Coordinate with Operations Department and Sales & Marketing Department in project executions, including processing customer purchase order, creating delivery orders and return forms, arranging equipment testing and maintenance, as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers as well as following up with customers on receivable and final accounts for completed projects.
• Liaise with vendors to support project executions and verify vendor invoices against tasks completed before submitting to Accounts Department for timely payment to vendors.
• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system.
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.
• Maintain historical records for annual accounting and ISO audits.
• Undertake additional tasks and responsibilities when required or as instructed

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Understand all program requirements and communicate requirements to all subcontractors.
• Maintain effective and timely communication with clients.
• Manage daily orders, ensure service level standards (SLA) are met and resolve services issues.
• Communicate effectively across all functional teams assigned to the program.
• Create orders and coordinate with logistics service providers and/or other sub‐contractors utilized to support the client’s program.
• Attend con‐calls and meetings with internal teams, clients, and subcontractors.
• Data management.
• Review subcontractors reports to ensure accuracy and jobs profitability.
• Prepare reports and settlements for billing.
• Support and assist the manager in coaching junior staff.
• Other duties as assigned.

Requirements:

• Minimum Degree/Diploma in any discipline
• Dedicated team player
• Outstanding organizational skills and attention to detail
• Able to review and analyze data
• Flexible and adaptable
• Ability to manage changing priorities as programs evolve
• Proficiency with MS EXCEL

Job ID: QXVV4X33

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Contract: 12 months

Work Location: Raffles Place

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful business development while addressing customers’ different financial needs and delivering quality banking service to our millions of customers through multiple touchpoints including inbound and outbound calling activities. The value of Contact Centre Business continues to grow as it cultivates collaboration and improved financial services provision across a broad range of our business areas.

We are currently seeking a high calibre professional to join our team as an AVP, Contact Centre - Operations and Service Optimization.

Principal Responsibilities

• Produce & deliver timely analysis on Contact Centre service performance in accordance with business objectives
• Review existing tools and identify shortfalls in data gathering and analysis methodology to develop efficient and concise reporting models
• Spearheads the adoption of Speech Analytics to drive service excellence and sales performance
• Drive cost and operational efficiency for Onshore and Offshore Contact Centre teams through active engagement of stakeholders and oversee volume forecasting and resource management. This would cover offshore teams across Voice, Chats & Customer Due Diligence Outreach Team
• Responsible for proactive management of call & chat volume and service levels to reduce service gaps
• Efficient capacity planning and KPI setting for servicing teams to ensure cost efficiency, service excellence and meet business objectives
• Understand business intelligence data and be able to translate into individual team performance plans matching key development priorities
• Review and be responsible for completing administrative tasks as assigned
• Call Deflection/Eradication & Transaction Migration – Analyse call volume/trending/patterns and formulate strategies to deflect/eradicate low-value calls, i.e.. To self service channels, or working with Transformation manager via streamlining initiatives
• IVR Optimization: Actively looking at IVR report/stats and areas to improve customer journeys
• Service Level Performance Governance: Ensuring Voice SLAs are within KPI as per FIM Guidelines and working with both onshore and offshore teams on staff productivity/efficiency improvement

Qualifications

• Good knowledge of banking and financial products
• Strong analytical and numerical skills
• Proficient in MS Office Application, particularly in Microsoft Excel and PowerPoint
• A good team player and the ability to work with tight deadlines
• Strong organisation and communication skills
• Takes pride in delivering what is promised in line with customer and service expectations
• Ability to work in a high volume, fast paced environment
• Possess initiative and the ability to focus on important details

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOTS&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Vice President, Customer Service.

Principal Responsibilities

• Lead, develop and manage a team of Premier Service Managers within the International Wealth Hub to deliver consistent and high level of service standards to our customers
• Facilitate the effective operations by meeting the high level of service standard to our internal and external stakeholders and inculcate a strong service culture in line with our C.A.R.E principles
• Supervise the team and ensure that all relevant parameters provided by local regulatory and internal guidelines, including audit requirements are observed and adhered to
• Exercise broad discretion in executing the daily duties by taking into consideration of risk, control and customer satisfaction using the delegation empowerment limits
• To and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
• Implement the Group Compliance policy by containing Compliance Risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term Compliance embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes or procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators
• Manage and resolve complaint escalations by assisting with investigation and ensuring resolution within the set service standards

Qualifications

• Degree holder with relevant experience in a retail banking environment
• Strong leadership skills with the ability to develop, direct and implement plans
• Strong communication and interpersonal skills are essential in this role to interact with a diverse group of subordinates, peers, senior executives and customers
• As the role will be dealing with customers predominantly in North Asia market, proficiency in both spoken and written English and Chinese are required. Cantonese will be an added advantage

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOTJ&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Premier Elite Service Manager.

Principal Responsibilities

• Support Relationship Managers by assuming responsibility of the operational functions in customer service
• Achieve a high service standard by ensuring efficient and quality service to customers
• Maintain a high standard of operational and risk compliance by ensuring that standards and workflow are in continuous adherence to Group Standards and local regulations
• Providing administrative support to the Premier Relationship Managers
• Improve customer experience by highlighting the needs and existing deficiencies of customers
• Provide administrative and logistic support

Qualifications

• Degree holder with relevant experience in a retail banking environment
• Strong banking and product knowledge will be an added advantage
• A team player who is self-motivated and customer service oriented
• Possess excellent interpersonal and communication skills

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOPT&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client manufactures and designs innovative environmental instruments that drive sustainability.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a provider of high-quality art education and creative programs for children, including engaging holiday art camps.

• Oversee front office operations, manage staff schedules, productivity, and training, and ensure smooth class delivery and event execution.
• Act as the face of the institution, manage client relationships, and provide detailed program information to prospective students.
• Drive sales of art programs, events, and services while managing the studio’s marketing efforts and coordinating collaborations.
• Handle administrative tasks, including staff onboarding, event planning, and ensuring team alignment for efficient daily operations.

Requirements:

• Degree in Business Management/Arts Management or equivalent.
• At least 2 years of Sales/Customer Relationship Management/Operations experience in Education sector.
• Strong ability to manage client relationships and provide excellent customer service.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• 5 days | 8.30am to 6pm
• Salary: $2200 - $3000
• Location: Cecil street (Downtown)

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Singapore Based (Island wide branch)
• Training Provided
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Career Progression Opportunities

Responsibilities & Duties:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok Intro

TikTok is one of the fastest growing apps in the world, and we are building up an engineering team for core TikTok products in Singapore, to ensure TikTok continues healthy growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more.

Team Introduction

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

1. Be responsible for the front-end development of international short-video local service business.

2. Take charge of business component development, platform optimization, and business infrastructure construction.

3. Solve difficult problems in projects, support the development of highly demanding requirements, and perform performance optimization and technical upgrading for projects.

4. Explore and practice efficient cross-terminal collaboration, remote communication and development models in different locations to enhance the overall team efficiency.

Qualifications

Minimum Qualifications

- Possess a solid foundation in computer science, be proficient in JavaScript, ES5/6, CSS, and be proficient in various layouts

- Capable in solving browser compatibility issues and optimising frontend performance

Preferred Qualifications

- Minimum 5 years of relevant work experience from a large scale internet company

- Understand the concept of engineering, have a certain understanding of building and continuous integration, and be familiar with one building tool.

- Understand the concept of component-based development, have certain design capabilities, and be familiar with at least one mainstream front-end framework.

- Understand common back-end technology stacks and tools, and have practical experience in collaborating with multiple roles to complete projects.

- Possess good service awareness, sense of responsibility, strong learning ability, and excellent team communication and collaboration skills.

- Having Hybrid development experience is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

At Amazon Web Services we are leading the cloud revolution. As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners). You will be a trusted cloud advisor to your customer.

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

#aws-ags-asean

Key job responsibilities
You will leverage your consulting, complex program management and technology skills to understand your customer's strategic business objectives, translate them into an executable plan, and drive the implementation to success by working with the customer, AWS, and our partners. You will understand your customers' biggest IT and Business challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles.

The CSM role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units. With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs.

Your actions will earn the trust of customer by doing what's best for them in long term. You will communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams.

Basic qualifications

• 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
• A history of problem solving and innovation developing technology programs and working across customer organizations
• Self-motivated problem solver who thrives in a dynamic and customer-focused environment
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations

Preferred qualifications

• Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
• Strong organizational and troubleshooting skills with attention to details
• Direct experience implementing cloud services including migrations and modernization projects
• Knowledge of AWS Services and Solutions is an added bonus - AWS Solution Architect (Associate Level) will be required within 2 months from start date
• Project management certification, training such as PMP, Scrum, or other Agile certification, or equivalent experience

About the team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded profe

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.