Total 643 Customer Service job vacancies in Singapore - Woodlands - NorthTech

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Responsibilities:

• Plan and implement curriculum for the students
• Supervision of schoolwork for the students
• Preferably able to teach upper primary students all subjects(English/Chinese/Maths/Science)

Requirements:

• Able to commit to working up to 32 hours per week: Mon to Thurs: 12.30pm to 7.00pm; Fri: 1.00pm to 7.00pm
• Applicants must be willing to work in Woodlands
• Relevant working experience in education or student care setting is preferred
• Passionate and patient in helping children
• Ability to work independently with minimal supervision
• A strong team player and receptive to changes

• GCE 5 "O" Level / Pre-U / A level / Diploma in any field

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Description:

• You are required to work with the Executive Director to formulate communications/publicity strategies to build awareness of programmes/campaigns to various donors, sponsors, partners, volunteers and the media to promote the Woodlands Social Centre brand and image. (Pubs & Comms)
• You will be required to write funding proposals for Woodlands Social Centre to be submitted for government funding opportunities. (Social Work Training is an advantage for literature reviews.)
• You will be required to create and drive strategies/platforms for fundraising and corporate engagement, collaborating and building relationships with stakeholders for outreach and public education efforts.
• You will conceptualise and implement effective fundraising strategies, ensure fundraising complies with regulatory requirements, and build long-term relationships with both corporate and individual donors.

About the Role:

• Develop outreach and awareness campaign to drive awareness of WSC
• To drive marketing campaigns on social media
• To design and drive fundraising campaigns and events
• Develop and implement the framework for stakeholder engagement and incorporate best practices.

Candidate Requirements:

1. Technical Competencies:

• Strong analytical skills
• Ability in stakeholder management, project management and event management
• Ability to plan, multi-task and is meticulous
• Proficient in proposal writing for social work context

2. Core Competencies:

• Strong analytical skills
• Ability in stakeholder management, project management and event management
• Ability to plan, multi-task and is meticulous
• Team player with good interpersonal skills
• Excellent communication and writing skills
• Adaptable, resourceful and ability to multi-task
• Competent in digital social media platforms for publicity and promotion

Preferred Achievement / Characteristics:

• Experience in Fund Raising
• Experience in marketing and communications
• Experience in driving social media campaigns
• Advantage if possess experience in fundraising or volunteering
• Experience working in a VWO/SSA
• Any education in Social Work will be an advantage

* Key role for internal communication

* update organization chart of the department, and maintenance deployment dashboard

* Operational relationship with finance department on monthly basis

* Create travel requests and expense claims for security staff.

* Support on Staff trainings

* Schedule trainings for all staff of the department

* Coordinate attendees of the training

* Prepare basic data for monthly / yearly report of the department

* May be required to supervise an trainee.

Other duties as required

* required to visit client premises along with the Managers for inspection.

* knowledge of cctv troubleshooting is advantage.

Requirements:

* Able to do night/day shifts

* Willing to learn and explore opportunities.

* Posses class 3 driving license is an adavantage.

* Able/ willing to work on Weekends/ Public holidays is an advantage.

* Any Diploma/ Certification/ ITE is sufficient as training will be provided.

* Min 3 to 4 years of work experience is required.

Join a vibrant community that places love and care at the heart of its mission!

This inclusive school has been transforming the lives of children with diverse learning needs for over 13 years. Dedicated to helping individuals from 4 to 40 years old, they create a nurturing environment where students thrive through education, vocational training, and life skills development.

You’ll be part of a passionate team fostering inclusivity, offering high-quality education, and making real, positive impacts on families and students!

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Work Location:
Woodlands

Working Hours:
8:30 AM – 5:30 PM, Monday – Friday

We are looking for a Special Needs and Inclusive Education Specialist to work with children aged 7 to 12. In this role, you will nurture and support students' growth, develop Individualized Education Plans (IEPs), and collaborate closely with your team to ensure students’ well-being and success.

Key Responsibilities:

• Provide care and supervision for students with diverse learning needs.
• Plan and monitor IEPs, student progress, and activities.
• Organize daily routines, exercises, and activities for physical well-being, life skills, and hobbies.
• Foster positive communication with parents, caregivers, and staff about student progress.
• Participate in organization events and initiatives.

Requirements:

• Prior teaching experience is required.
• Experience in working with special needs individuals is an advantage but not mandatory.
• A strong passion for supporting children with diverse learning needs.
• Good communication and teamwork skills.

Make a Difference Today
By joining us, you will not only be part of a supportive and passionate team but also help shape the futures of children with diverse needs, empowering them to reach their full potential.

Apply Now!
If you’re committed to making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We’re seeking a brilliant, driven Customer Success Lead to build and lead our APAC CSM team. The team is focused on helping our Wise Platform partners scale their API integrations successfully. The key areas they work on includes improving contact rates, ensuring seamless payments, minimizing issues, and automating invoicing. You will work with various departments globally to enhance partner satisfaction and success.

This role will give you the opportunity to lead a team that:

• Builds Strong Partner Relationships. The team manages and improves operational relationships with partners. They are the main point of contact for resolving issues and finding ways to remove obstacles to their growth. They lead meetings, manage stakeholders, and provide effective solutions.

• Scales Partner Operations. The team develops and oversees plans that help partners get the most from Wise. They use data to identify areas for improvement and ensure both partners and internal teams meet their goals.

• Improves Product Operations.  The team analyzes data to understand challenges in partner operations caused by deficiencies in our product operations. They work with internal teams to negotiate and implement solutions on a wider scale that enhance the experience for partners.

• Implements Technical Solutions.  The team works with partners to agree on the use of APIs and webhooks that streamline processes. They help partners adapt to these changes and ensure they are technically equipped.

• Improves the Quality of Services. The team assesses the quality of support provided to partners, aiming to better solve their issues and decrease contact frequency. They gather feedback and implement changes to enhance our services.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• At least 5 years IT experience as Level 1 Production Operations engineer.
• Strong analytical skills: The ability to analyze production processes and identify areas for improvement and optimization.
• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
• Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc. would be an advantage.
• Able to work shift duties 24X7.

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
• Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
• Being accountable for resolving the incident with workaround or permanent solution.
• Participate in troubleshooting system and network connectivity problems before escalation.
• Monitoring production metrics and performance indicators to ensure targets are met.
• Ensuring compliance with safety and regulatory standards in production.
• Other ad-hoc duties as instructed.

• Reporting to Sales Director

• Provide support to Sales Engineers on quotations and proposals

• Handling of incoming calls and follow-up tele-enquiries, email-enquiries

• Process of sales orders and ensure orders fulfilment

• Coordinating all deliveries to ensure efficient and effective services to the customers. Assist in the unpacking of shipment to re-arrange for local delivery.

• Create and maintain both inventory and customer databases. Conduct mass mailing and tele-marketing periodically

• Assist in organizing exhibitions and seminars. Manage samples, catalogues and flyers

• Any other ad-hoc duties assigned

Requirements:

• Diploma or equivalent

• Minimum of 3 years experiences in sales admin support and end-to-end order processing

• Team player, self-motivated, proactive and able to work independently

• Display initiative to follow up with teams or customers

• Good at coordinating and clear of priorities.

• Able to display trouble-shooting skills independently, when needed.

• Good communication skills on both email and call

• Proficient in computer knowledge (Microsoft Office) and SAP (willing to learn)

• Some experience in 3rd party logistics and willing to assist in unpacking of shipment

• Location: Bukit Merah/Henderson | Mondays to Fridays (8:30am to 5:15pm) with hybrid arrangement of 1-day WFH

• Monthly salary + AWS + Variable Bonus.

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected]and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

• Provide assistance for the installation and commissioning of any Gas Chromatography, System and Solutions.
• Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.
• Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
• Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
• Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.
• Conduct audits at customer sites to record and analyze process improvement opportunities.
• Works independently to complete given assignments, carrying out day-to-day servicing activities.
• Analyses and improves current ways of working and service delivery.
• May guide others within own area of expertise.

Qualification

• Degree in Chemical Engineering or equivalent
• At least 5 years experience in Process Analyzer Product
• Frequent travel is required

Job Requirements

· Manage a class of 20-25 primary school students

· Coach and guide primary school students on school homework, spellings and assessment worksheets

· Marking of assessment worksheets

· Prepare and conduct learning activities and lessons in creative and engaging formats

· Build a strong friendship with the students and impact them positively

· Support on day-to-day centre activities/ ad hoc events and initiatives where necessary

· Communicate and update parents on children’s progress

· Maintain classroom discipline and ensure safety and security protocols are met at all times

· Maintain cleanliness of the classroom and centre

Other Details

· School Term Working Hours - Mon - Fri: 11am to 7pm / 7.30pm

· During School Holidays Hours - Rotating Shifts (Morning / Afternoon)

· 10 mins walk from admiralty MRT

· Candidate who is keen to apply please send an updated resume to [email protected]

· Shortlisted applicants will be notified

Thank you for your interest.

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

Job Description:

• Ferry passengers to and fro pick up point to destination.
• Maintain the cleaniness and condition of the bus.
• To provide safe, comfortable and pleasant journey to passenger on board.
• Ensure the bus route are adhere timely and safely.
• Practice workplace safety rules and procedures and NOT engage in any unsafe or negligant act that may endanger self or others.
• Ensure compliance to Company's stipulated operational standards and procedures.

Job Requirements:

• Qualified Class 4 Driving Licence and valid vocational licence.
• At least 2-year working experiene in the related field.
• Working hours will varies according to the assignment allocated.
• Able to start work in short notice will be preferred.
• Good driving records, good rapport attitude and on time pick up passengers.
• Prefer candidates who staying around Yishun, Marsiling & Woodlands.
• Able to speak simple English and Mandarin or Malay.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Job Descriptions:

• Answer incoming calls promptly and professionally
• Provide accurate information and assistance to callers
• Transfer calls to appropriate departments or individuals when necessary
• Resolving customer complaints and issues in a timely and efficient manner
• Maintain a positive and helpful attitude while interacting with callers
• Document call information accurately and timely in the system
• Any other ad hoc duties as assigned

Requirements:

• Bachelor’s degree in Business or related field
• Strong communication and interpersonal skills
• Basic knowledge of hospitality/restaurant operations
• Ability to work well under pressure and in a fast-paced environment
• Basic computer skills for data entry and handling customer inquiries
• Excellent customer service skills with a positive attitude

Staff at The Writer's Place enjoy:

• Fresh Grads welcome, Training provided, Career advancement
• Your contribution matters! Plenty promotion opportunities
• Mondays and Sundays Off

(Full-time and Part-time) WE ARE ON THE HUNT TO WELCOME THE BEST CANDIDATES TO JOIN OUR TEAM AS ENGLISH TEACHERS for Pri 1-6!

The Writer’s Place is The School of Writing in Singapore since 2009
An enrichment centre established since 2009 for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Position: English & Writing Teacher Specialist (Primary school)

Our teachers are absolutely the champions of our students who respect and support every child in their classes. They are determined to provide young children who enter our School of Writing with opportunities to experience success as confident writers.

Job Description:

• Teach English Creative Writing (Primary)
• Implement standardized proprietary curriculum to help students perform well in school.
• Take pride in keeping track of your students’ progress and development, and are self-motivated to go the extra mile to support those who need it.
• Build good rapport with students, as well as their parents.

Our ideal teacher is/has:

• A confident communicator
• Fun, and able to make lessons enjoyable
• Teaching experience is preferred (Training is provided)
• A teaching diploma/Bachelor's degree/Post graduate diploma/Professional degree

Required working hours for full-time position:

• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturday
• Tuesday- Friday (12.00pm-8.45pm) Saturday (8.45am-5.00pm)
• Closed: Sun, Mon & PH
• Sundays are non-working days which is rare for the tuition industry

Various Centre Locations:

• Junction 10 (opp. Bukit Panjang MRT)
• Woodlands Galaxy CC (5 min walk from Admiralty MRT)

Job Benefits

• Medical & Dental
• Positive work culture
• Work-life balance
• Centre holidays on top of annual leave
• Management support to develop meaningful & valuable skill sets in the classroom and beyond
• Average staff turnover rate: 3 to 8 years. We are a happy team!

Excellent career progression

• To Senior Teacher, Head Teacher and management executive positions

Other positions available:

• Centre Manager, Customer Service Associate, Receptionist (Full-time/ Part-time positions available)

Join us if you can be a driver of success! Interested candidates, please send in your detailed resume along with your Expected Salary. We regret that only shortlisted candidates will be notified.

[email protected]

www.thewritersplace.com.sg

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• Provide a positive customer experience with fair, friendly, and courteos service
• Handle phone calls for reservations and enquiries
• Greet and direct guests to available tables
• Record orders and serve orders, comfortable with handling alcoholic beverages when needed
• Input orders into POS system
• Maintain a clean, neat and safe environment
• Able to communicate effectivetly with team members and guests
• Other Ah-hoc duties as assigned

OTHER INFORMATION:

• Transport Allowance
• Night Shift Allowance
• Staff Meal provided
• 6 days work week, 9 hours per shift

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities   

The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. 
 

• Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week   

• Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting 

The candidate will:  

• Gain experience in daily operations of a business 

• Gain experience and confidence in presenting and communicating with customers 

• Gain experience in what a Singapore brand must consider in efforts to expand internationally 

• Gain experience in working with and communicating with multiple stakeholders in an organization 

• Strong written and verbal communication skills 

• A can-do attitude 

• Interest in football is a BIG PLUS  

• Hospitality experience a PLUS  
   

To apply, please send resume to [email protected]

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Join a vibrant community that places love and care at the heart of its mission!

This inclusive school has been transforming the lives of children with diverse learning needs for over 13 years. Dedicated to helping individuals from 4 to 40 years old, they create a nurturing environment where students thrive through education, vocational training, and life skills development.

You’ll be part of a passionate team fostering inclusivity, offering high-quality education, and making real, positive impacts on families and students!

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Work Location:
Woodlands

Working Hours:
8:30 AM – 5:30 PM, Monday – Friday

We are looking for a Special Needs and Inclusive Education Specialist to work with children aged 7 to 12. In this role, you will nurture and support students' growth, develop Individualized Education Plans (IEPs), and collaborate closely with your team to ensure students’ well-being and success.

Key Responsibilities:

• Provide care and supervision for students with diverse learning needs.
• Plan and monitor IEPs, student progress, and activities.
• Organize daily routines, exercises, and activities for physical well-being, life skills, and hobbies.
• Foster positive communication with parents, caregivers, and staff about student progress.
• Participate in organization events and initiatives.

Requirements:

• Prior teaching experience is required.
• Experience in working with special needs individuals is an advantage but not mandatory.
• A strong passion for supporting children with diverse learning needs.
• Good communication and teamwork skills.

Make a Difference Today
By joining us, you will not only be part of a supportive and passionate team but also help shape the futures of children with diverse needs, empowering them to reach their full potential.

Apply Now!
If you’re committed to making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

Responsibilities:

• Build & maintain good relationships with new and/or existing clients and provide quality after-sales service.
• Provides administrative support to sales department
• To follow up on all enquiries, preparing proposals where necessary
• Manage the CEO’s calendar
• Provide secretarial and administrative support to CEO
• Maintain strict confidentiality and professionalism at all times
• Any other ad-hoc duties as may assigned

Requirements:

• Able to multitask, prioritize, and manage time efficiently.
• ITE or Diploma in business studies, administration, or equivalent
• Proficiency in Microsoft Office
• Singaporean Only