Total 3,063 Customer Service job vacancies in Singapore River, Central Singapore

• Promote Active Ageing Centres’ eldercare services and programmes.
• Conduct/support active ageing programmes and encourage active participation with seniors. The services include: conducting community screening assessments, organising and conducting active ageing programmes, provide befriending services (conducting home visits) and monitoring their vital signs.
• Where required, coordinate care and support services through internal referral or to external agencies.
• Provide support to seniors at outreach events and programmes.
• Carry out administrative functions such as data entry, record keeping and report submissions in a prompt and accurate manner.
• May be required to perform additional duties and work over the weekends or after office hours.

Qualifications

• Minimum GCE 'O/A' level or Diploma.
• Able to work independently and at the same time work well as a team player.
• Genuine interest to engage our seniors in the community.
• Possess good interpersonal and communication skills.
• Proactive and highly accountable for the work assigned.

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Julia Gabriel Centre, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

· Training opportunities

· Off on Public Holidays

· 8 hours work day ( late shift ends no later than 7.00pm)

Responsibilities:

● Achieve excellent sales results on a monthly basis, whilst ensuring a professional and high quality customer experience in all interaction

● Support cross selling activities to maximise enrollment opportunities

● Handle the full suite of enrolment activities, including walk–ins, email, calls, WhatsApp, social media interactions, and participation in marketing campaigns such as open houses

● Provide prompt, relevant and accurate information about the programmes, addressing the needs of prospective parents and their children

● Accountable for closely following up on all sales leads within the service level agreement to achieve monthly sales targets

● Coordinate and meet-up with parents pre/post trials, initial lessons and conduct centre tours as requested

● Maintain positive relationships with parents and their children at our centres

● Work closely with other Julia Gabriel Centre stakeholders to support and execute student recruitment activities and objectives to ensure enrolment growth

● Take ownership of any assigned tasks within the team.

● Collaborate with internal teams to ensure seamless execution of enrolment processes

Qualifications

● GCE 'O’ / ’A’ Levels / Diploma qualification, preferably in the education industry

● 5 days’ work week (Including weekends)

● Bilingual proficiency to liaise with Chinese speakers

● Experience with CRM, in sales, and customer service

● Passion for sales and eagerness to learn.

● Motivated to achieve and surpass enrollment targets

● Excellent spoken, written communication and interpersonal skills

● Outgoing personality, skilled at engaging diverse customers

● Background in sales, marketing, or related fields will be advantageous

● Fresh graduates are welcome to apply

Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time tutors for IB/IGCSE Science. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• This full-time position requires tutors who are based in Singapore and can teach in person only.
• Fresh A level and IB graduates are welcome

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration:

• $4,000.00 - $6,000.00 per month

Commitment:

• Freelance/Full-time.

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: In person

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to [email protected]. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time tutors for IB/IGCSE English. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Applicant to be based in Singapore

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Salary: $4,000.00 - $6,000.00 per month

Commitment: Full-time

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: In person

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to [email protected]. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE BIOLOGY. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Biology at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Biology. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Biology.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH .

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE PHYSICS. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Physics at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Physics. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Physics.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Responsibilities:

• To assist the class teachers in class preparation and teaching.
• To generally assist in all classes at the Centre as required.
• To supervise informal activities as directed.

Requirements:

• Part-Time position for Weekends only
• ‘O’ Levels / ‘A’ Levels / Diploma or relevant experience
• Early Childhood qualification will be an advantage
• Able to play a musical instrument, either basic guitar or piano will have an advantage
• Enjoys working with children
• Excellent spoken & written English
• Energetic, passionate, good team player
• Students are welcome

About Us

Quintessential Education (QE) is Singapore’s leading education provider of pre-tertiary academic programmes and university admissions courses for IGCSE and IB students. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instill a culture of continuous work improvement.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Develop, implement, and review operational procedures. These include student enrolment, classroom schedule, payroll, and bookkeeping duties

• Prepare invoices, collect payments, and follow up with customers on administrative matters

• Facilitate submission of annual regulatory documents and enforcement of compliance with work regulations

• Post ads, assist in HR interviews and onboarding for tutors and staff

• Assist in Enquiries

Job Requirements

• Be based in Singapore

• Be able to commit for at least 1 year

• Undergraduates, fresh A-level and IB graduates are welcome to apply.

• Basic accounting skills

• Good communication and interpersonal skills

• Strong research and analytical skills

• Strong time management and organisation skills

• Ability to work independently and as a team

• Strong sense of responsibility to complete tasks within deadline

• Strong problem-solving skills in optimising workflows and work problems

• Knowledge of business software (Microsoft Office, Notion, Zapier, Airtable, Google Suite) and aptitude to learn new skills is a plus

Additional Details

Working Hours: Sundays 10.30 am - 5.30 pm

Salary: $13/hr

Commitment: Freelance, must be able to commit to at least 12 months of work

Benefits:

-Employee Discount

-Professional development

-Flexible Schedule

Schedule

-Day Shift

Work Location

-In Person

Expected Start Date: Mid April 2024

Office Location: 545 Orchard Road, #14-06, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN .

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Duration: 1 year

2 shifts, need to work on weekends and PH

Location: Outram Park

Salary: $1.7k to $2k

Job Description:

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements:

- Min Nitec in any field

- Prior experience in healthcare is advantageous

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• Long Bar
• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Work itself:

As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential Functions

The Skills You Bring:

• Understanding of customer topology and potential work-around scenarios to mitigate client impact.

• Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.   

• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.

• Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.

• Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.

• In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Duration: 1 year

2 shifts, need to work on weekends and PH

Location: Outram Park

Salary: $1.7k to $2k

Job Description:

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements:

- Min Nitec in any field

- Prior experience in healthcare is advantageous

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Orchard

Salary: $9.50/hr

Duration: 3 months

Tue, Thur, Sat Only

Job Description:

• Reply to enquires on e-mail received
• Administrative tasks such as filing
• Any other duties as assigned by CROs/ Supervisor

Requirements:

- Min Nitec

- Able to commit 3 months or longer

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers / law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Provide information on when and how test results will be available.
• Assist customers with product or service-related questions, issues, and requests.
• Coordinate and ensure new client are created accurately.
• Assist delivery of laboratory results as needed by company or clients.
• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.
• Accurately update and maintain patient and client information in the healthcare company's database.
• General Administrative tasks relating to Client Service.
• Follow-up and/or notify clients of any rectification and rejection as required by the company.
• Clarify and notify clients of any matters as required by the company.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution.
• Escalate complex issues to appropriate departments or management as necessary.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.
• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Safeguard patient confidentiality and privacy (PDPA).
• Handle ad hoc duties as required.

Requirements:

• min. Diploma and above
• Possess 3-5 years prior working experience in customer care / client service functions.
• Possess excellent interpersonal and communication skills
• Team player and able to work independently as well.

Interested candidates please send your updated resume to:

[email protected]

Subject: Customer Service Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

• Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
• Versioning control systems: Git , AzureDevOps|TFS and SVN
• SQL scripting (SQL Server or Oracle are preferred)
• JIRA platform experience

- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

• Greet walk-in customers, manage inquiries smoothly.
• Provide residents with CCS welcome pack.
• Address customer queries, escalate when necessary.
• Record and update resident feedback daily.
• Handle CCS payment arrangements, maintain database.

Requirements:

• Minimum 1 year of customer service working experience.
• Customer-service oriented

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Handle admin duties
• Data entry
• Filing and scanning of documents
• Prepare invoices and documents
• Other duties as assigned

Requirements:

• Minimum A Level/Diploma/Degree holder.
• Prior working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Support sales team on administrative work, maintenance sales record, create quotation.
• Maintain good relationship with all levels of staff of Sales team, Sales Admin team, FA team and customer to resolve sales issues effectively to facilitate all aspect of sales execution.
• Follow up with the order process and ensure the sales transactions are close timely.
• Support sales team to customer verification and complete the necessary documents for export control.
• Attending customer’s enquiries on sales and administrative matters.
• Manages customer databases, ensuring the accuracy and completeness of customer information.
• Support Marketing & Planning Asst Manager for any marketing activities.
• Provide all necessary data or report to management upon request.
• Any other jobs as requested by superior.
• Coverage of duties in the absence of team members.

Requirements:
• Diploma and above in relevant field
• At least 3 years of relevant experience

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)
Recruit Express Pte Ltd (99C4599)

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm (Mondays & Fridays WFH)
• Location: Central / One-North
• Duration: 1 Year (renewable subjected to performance)
• Salary: $1,800 monthly

The Requirement:

• Able to work independently with minimal supervision.
• Able to commit for at least 1 year.
• Proficient in MS Office and Google Workspace.
• Knowledge of Salesforce is a plus!

Job Description:

• Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding.
• Handles day-to-day operations for the Sales team through various tasks (e.g.: report generation, pipeline management, onboarding, slides).
• Coordinate with relevant stakeholders in relation to onboarding and contracting processes.
• Handles tickets and channel escalations and assigning them to the relevant stakeholders within SLA.
• Ad-hoc administrative tasks as assigned by team lead.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]
• *Only shortlisted candidates will be contacted.

Job Responsibilities:

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans
• Prepare instructions, payment, advices & notification letters to customers / law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis
• Handle filing of source reports & media and arranging for archival
• Handle customer / lawyer’s enquiries

Job Requirements:

- Minimum Diploma

- Team player

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599