Total 431 Customer Service job vacancies in Tampines, North West

You will be working in a call centre setting and his/her main responsibilities are but not restricted to the below:

Responsibilities:

• Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
• Proficiency in two or more languages will be an advantage
• Must be fully vaccinated with COVID-19 vaccinations
• Candidates with no prior experience are welcome to apply

Only shortlisted candidates will be notified.

You will be part of a team of Client Services Associates of a Contact Centre and your main responsibilities are but not restricted to the below:

Responsibilities:

• Responsible for conducting tele-engagements to seniors intended as a check-in for a quick assessment on whether there have been changes to their health and social circumstances
• He/she will endeavour to provide a level of care and services established, ensuring client satisfaction and team objectives are achieved.
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Students waiting for results are eiligble to apply
• Must be fully vaccinated with COVID-19 vaccinations

• Position : Receptionist / Admin Assistant (Education) - Up to $2,800 - Suntec
• Location : Suntec
• Working hours : 5 Days Work Week (1 Weekday & 1 Weekend Off): 9.00AM to 9.00PM (8 hours a day, based on rotation)
• Salary (commensurate with experience) : Up to $2,800 + AWS + Performance Bonus + 14 Days Annual Leavve
• Duration : Perm
• Industry : Education

Responsibilities:

• Attending to walk-in enquiries and requests
• Attending to guests/visitors and informing Staff of their guests/visitors arrival
• Attending to couriers, delivery & dispatch
• Handling mailing of letters, answering of phone calls and divert to relevant staff/teachers when required
• General Administrative work and maintaining the office environment
• Assist in purchasing activities including office supplies, outsourcing activity, etc
• Inventory management of Stationery & teaching materials
• Any ad-hoc duties as assigned

Requirements:

• Previous experience in administrative and customer service roles
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

We’re looking for Centre Manager to join our passionate team at The Oasis. The position form a crucial part of our organization, building lasting relationships with customers and providing quality care to pets. If you’re an animal lover ready for the ins and outs grooming, this is the perfect opportunity for you. Our ideal candidate is hardworking, customer-service oriented, and patient with both pets and people. There’s no better place to launch an exciting, fulfilling career in animal services than The Oasis.

JOB RESPONSIBILITIES:

Responsible for managing all day-to-day duties including the following:

Management:

• Establishing and maintaining guest services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandising, inventory control, expense control, human resources management, and managing operating costs.
• Analyze and measure business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives.
• Collaborating with Leadership Team during regular meetings regarding any improvements.
• Working with Recruiting & Training Manager to recruit, interview, and hire team members.
• Comparison shop and report results; share information with director and make appropriate price adjustments.
• Review department/store trends and recommend and initiate changes for maximizing goals and objectives.

Financial management:

•  Create financial budgets and projections to manage costs, and make sure that store sales targets are achieved.
• Adhering to budgets and financial goals.
• Managing the P&L to ensure store profitability.
• Performing accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

Staff: 

• Manage all staff, ensuring that their duties are fulfilled according to timeline and targets. Hire and train new staffs.
• Projecting a positive image within location; leading a team of bathers, groomers, and front desk personnel in maintaining an atmosphere of cooperative teamwork that emphasizes guest service and satisfaction.
• Developing team service and retail goals and guiding the team in goal achievement.
• Coordinating schedules to maximize usage and efficiency.

Pet care and maintenance: 

• Manage to set guidelines and thorough follow up on pet health care of pets. Standard maintenance of premises including pet stations. Manage feeding and grooming roster.
• Checking equipment to ensure proper functioning.
• Ensuring brand standards are kept and the store is always looking (and smelling) it’s best.

Procurement: 

• To help in procurement process of pets including sourcing for suppliers, selection of pets and logistics.
• Inventory products and order new supplies.

Customer service: 

• Maintain and monitor high standards for customer service.
• Maintaining a membership sales culture within the location.
• Responding to customer inquiries or complaints with urgency in a timely manner.

AVA and Authority Guidelines:

•  To ensure all protocols, licensing and compliance of animal care are followed according to Government guidelines.
• Monitoring operations to ensure compliance with applicable health, safety, or hygiene standards.

REQUIREMENTS:

• First and foremost, a love for all pets!
• An entrepreneurial attitude and desire to grow!
• Minimum 5 years’ experience in a management role in the pet service industry.
• Exceptional leadership skills, including motivation and goal-setting
• Minimum Diploma Education’
• Excellent Customer Service skills
• Excellent communication and interpersonal skills.
• Ability to spot and resolve problems efficiently
• Ability to meet deadlines with good time management skills
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.

AWARD-WINNING CHILDREN BRAIN DEVELOPMENT ENRICHMENT CENTRE

Introduction

Heguru Education Centre is an award-winning early years brain enrichment centre for children aged 6 months to 12 years old.

Class-leading Programmes to Unleash the Genius in Children

We originate from Japan with over 30 years of research and practicum.

Heguru is the single largest children brain development centre in Tokyo.

Through our specially-designed brain development programmes that incorporate fun, fast pace, music and special lighting effects, we effectively strengthen children's brain functions and develop important cognitive abilities.

We help children build a strong foundation before primary school and provide them with a critical headstart in their lifelong learning journey.

Job Responsibilities

• Attend to walk-in customers
• Handle phone and email enquiries
• Liaison between customers and the centre
• Handle student registration
• Collection of course fees
• Support day-to-day centre operations
• Administrative tasks

Requirements

• Customer service oriented
• Good communication skills
• Fluent in English and basic Mandarin for communicating with Chinese-speaking customers

Benefits

• Attractive salary package with various benefits
• Annual salary increment
• Work-life balance
• Career progression and professional growth

Working Location

• Our Tampines Hub

Working Days

• 5-days work week (Wednesday to Sunday)
• 8.45am-6.30pm

Website:

www.HeguruEducation.com.sg

Instagram:

https://www.instagram.com/heguru_education_singapore

Facebook:

https://www.facebook.com/HeguruEducation

• Position : Service Engineer – Up to $3,800 – Yishun - ALL WELCOME!
• Location : Yishun
• Working hours : 5.5 Days Work Week – Monday to Friday: 8.00AM to 5.00PM, Saturday: 8.00AM to 12.00PM
• Salary (commensurate with experience) : Up to $3,800 + Performance Bonus + 7 Days AL (with Additional 1 Day AL per year) + Medical Benefits
• Duration : Perm
• Industry : Logistics and Data Centre Maintenance

Responsibilities:

• Responsible for technical and administrative support activities including installation, testing, commissioning, repair, retrofit, modifications, preventative maintenance, troubleshooting,
• The workshop and field battery replacement for the complete range of the Company’s power protection products.
• Ensures adequate records and systems are maintained.
• To provide 24/7 customer support through telephone and site attendance.
• Accountable to customer relationship to deliver best in class services delivered to drive service quality to new height, drives customer satisfaction
• Responsible for timely, professional, accurate and service oriented response to all technical
• Identify and isolates equipment start‐up malfunctions and takes corrective action
• On‐The‐Job Training for customer personnel and possibly dealers in equipment operation and maintenance responsibilities
• To assist the Senior Field Service Engineer /Service Manager in the day‐to‐day operation of the Field Service department.
• Always emphasize on ESH at work and undergo required training periodically.
• To comply with all and any reasonable requests and task assignment made by the Service Manager

Requirements:

• Minimum Nitec in Electrical related fields
• Preferably with power & electrical related knowledge
• No experience welcome, training will be provided

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684