Total 2,019 Customer Service job vacancies in Tanglin Road, Central Singapore

Full-Time Bartender cum Service Crew

44 hours, 5 days a week

$2400-$3000/month

May increase pay depending on performance and prior experience.

- Responsibilities:

• Assist with daily operation;
• Tap draught beers;
• Check stocks and update stock list when needed;
• Will be taught mixing of drinks;
• Maintain overall cleanliness of shop front;
• Upselling of company’s products

- Requirement:

• Minimum 1 year experience in bartending, with good knowledge in spirits and cocktails;
• Able to do basic cocktails efficiently and manage the bar, including maintaining stocks;
• Good communication and interpersonal skills;
• High initiative and energetic personality;
• Able to work under pressure and in a fast paced environment;
• Possess good working attitude with a passion for service and strong team player;
• Able to speak fluent English required

Though similar working experiences are preferred, we are open to individuals with right attitude and motivation.

• Fun and fulfilling working environment!
• Annual pay increment!
• Monthly bonus will be given subjected to work performance!
• Attendance allowance given!
• Annual leave will be given!
• Tips sharing!
• Medical Benefits!
• Meals provided!

Preferably living around central/town area.

Transport home provided if work till 12am and beyond.

Have to work on Fridays, Saturdays & Eve of Public Holidays.

Rotating shift depending on staff availablility.

Can start immediately.

SMS: 98320936 (Ms Ong)

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

Role Overview:

We are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team. In this role, you will be responsible for ensuring our clients receive exceptional support and guidance, driving product adoption, and fostering long-term relationships. Your goal will be to help our clients achieve their business objectives and maximize the value they derive from our solutions.

Key Responsibilities:

Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Conduct regular check-in meetings, business reviews, and training sessions to ensure alignment, address concerns, and drive adoption and satisfaction.

Product Knowledge:

• Develop an extensive understanding of our software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

User Support & Guidance:

• Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.
• Develop and execute comprehensive success plans tailored to each client, outlining objectives, milestones, and strategies for achieving desired outcomes.

Customer Advocacy:

• Serve as an advocate for clients within the organization, championing their needs and feedback to drive product enhancements and improvements.
• Identify opportunities for customers to proactively act as advocates (e.g., testimonials, case studies).

Collaboration:

• Collaborate effectively with internal teams such as Sales, Product, Delivery, and Support to ensure seamless implementation, onboarding, and ongoing support for clients.
• Share feedback and information on local trends, including competitor insights, customer needs, sales, product, and marketing information.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Excellent interpersonal skills, maintaining a positive demeanour and outstanding communication abilities.
• Ability to work independently and remotely, managing multiple tasks and priorities with ease.
• Familiarity with CRM software and other relevant tools.
• Passionate about working with customers and dedicated to exceeding their goals.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Key Responsibilities:

• Management of the Service Department: Responsible for overseeing all aspects of the Service Department's operations, focusing on business growth and profitability improvement. Tasks include handling service calls, scheduling resources, maintaining staffing levels, generating sales revenue, ensuring suitable margins, and managing stock and equipment controls. Coordination with production staff is also crucial.
• Management of Staff in Service Department: Direct supervision and management of the service team, ensuring efficiency, productivity, and adherence to company standards.
• Development and Management of Service Customer Base: Build and maintain relationships with customers, ensuring their needs are met and promoting ongoing service contracts.
• Management of Debt Collection: Oversight of debt collection efforts related to service department customers, ensuring timely payments and resolving any outstanding issues.
• Assist in Developing Preventative Maintenance Business: Support the General Manager in expanding the Preventative Maintenance business segment, aiming for specific growth targets.
• Technical Advice to Customers: Provide informed and accurate technical advice to potential customers regarding servicing of the company’s products.
• Quotation Preparation: Promptly prepare quotations for supply, repair, or installation of products as requested by potential customers.
• Coordination of Service Requests: Inform service clients about the schedule of their service requests, coordinating effectively between service crews and customers to ensure timely and cost-effective delivery of services and products.
• Occupational Health and Safety: Assist in maintaining occupational health and safety standards for employees and subcontractors.
• Quality Standards: Ensure overall quality standards for service work performed, maintaining high levels of customer satisfaction.
• Collaboration and Objective Alignment: Work closely with Directors, General Manager, and Senior Managers of affiliated companies to achieve common business objectives and explore growth opportunities.
• Production Paperwork Detailing: Assist in detailing production paperwork to ensure accurate manufacture of the company’s door products as required by clients.
• Dispute Resolution: Effectively negotiate and resolve disputes related to customers, suppliers, or other parties as they arise during business operations.
• Invoicing and Documentation: Prepare paperwork for invoicing related to serviced products, ensuring timely processing and mailing before the end of each month.
• Incident Reporting: Alert Directors about any incidents or matters (e.g., product liability, public liability, workers' compensation, disputes) that may impact the company or require attention.
• Compliance: Adhere to company policies and procedures at all times.

Skills & Experience:

• Excellent knowledge of company products and services to meet customer requirements effectively.
• Proficiency in computer use, including Microsoft Office suite.
• Strong time management skills with the ability to work efficiently to meet deadlines.
• Effective communication skills and ability to build strong relationships.
• Well-developed organizational skills with a focus on coordinating paperwork and reporting requirements.
• Efficient problem-solving abilities and assertiveness coupled with a positive attitude.

This role demands a proactive and organized individual capable of overseeing diverse responsibilities within the Service Department, from operational management and customer relations to financial oversight and compliance with company policies.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments and meetings.
• Maintain contact lists.
• Produce and distribute correspondence memos, letters and forms.
• Assist in the preparation of regularly scheduled reports.
• Receive documents, record and distribute to relevant department
• Deliver documents to client, ensure they sign accordingly and bring back to office.
• Inventory of office stationery and pantry items.

Remunerations:

Basic : S$2200 - S$2600

Working Hours: 9am - 7pm (Monday - Saturday)

Job Description:

• Attend to patients' enquiries and provide information.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist patient with registration, billing, collection of payment and appointment scheduling.
• Assist in administrative duties
• Any ad hoc duties as per assigned

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description

• Work with stakeholders and understand business requirements
• Work with other team member in daily QA routine jobs
• Prepare test plan, project timeline and perform UAT
• Assist in production support issues
• Ad hoc tasks assigned by supervisor / manager

Job Requirement

• Minimum 2 years experience in banking/card industry
• Familiar with various applications used in card industry / banks, e.g. issuing, loyalty and POS/terminal systems
• Good project management skills
• Good to have programming knowledge, SQL is preferred
• Ability to work in fast paced environment
• Proficiency in Microsoft application
• Fast learner

Job scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

如果你认真、细致、有耐心，喜欢将事情安排得井井有条，乐于接受新鲜事物，厌倦一成不变并喜欢在快速发展和变化的环境中接受挑战，欢迎你加入我们！

南洋社会科学学院是新加坡教育部私立教育理事会批准注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校合作举办 MBA硕士学位项目，中文教学，在职学习，在新加坡招生和授课。

学院现开放 行政专员 岗位，负责学院日常行政工作及教学项目相关行政工作。

我们希望你具有以下特质：

1. 强自驱力和责任心
2. 细心稳重，注意细节
3. 善于多任务处理

工作职责：

1. 独立完成学院日常行政工作，提供各类行政/后勤支持，例如文件管理、设备管理、采购管理、库存管理、会议安排、场地预定、活动组织等；
2. 协助处理教学项目相关行政工作，例如考勤、教室安排、教学设备管理、教师后勤支持、各类活动支持等；
3. 完成岗位相关的其他日常工作。

岗位要求：

1. 具备良好的中文口语、书面表达能力，英文水平（书面及口语）需满足商务沟通的要求；
2. 具备踏实认真、稳重细致、有耐心的特质，工作态度积极主动，拥有极强的责任心；
3. 具备组织协调和解决问题的能力，能在多任务的环境下独立且积极主动地工作，善于时间管理，执行力强，能够灵活应对各种工作挑战；
4. 具备良好的沟通和协调能力，能够与团队成员和外部合作方有效沟通；
5. 具备较好的知识结构，学习和接受新业务能力强；
6. 熟练使用Word、Excel、PowerPoint等办公软件；
7. 有办公室行政、教学管理、多任务工作经验者优先考虑。

薪酬面议

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced, collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications team, end users and stakeholders across the region.

We are seeking a Regional IT Support Specialist to join our Infrastructure Support Team to manage the day to day operations of our systems, as well as level two help desk support and project related tasks.

This role will be based in Singapore and reports to IT Operations Manager (Asia)

Key Responsibilities

• Provide end user support for day to day PC usage (both applications and infrastructure)
• Serve as a point of contact for internal users seeking technical assistance over the support ticketing system with regards to Systems and Network related issues
• Ensure operational and change processes and architecture principles are being followed strictly
• Assist on projects ensuring the transition from project to BAU support, identifying operational support requirements for new systems/system changes, identify required resources for projects/change requests and ensure consistency in the way IT changes are executed
• May be required to work after hours and weekends on an ad hoc basis depending on business requirements

Qualifications, Skills and Experience

• Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science
• Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking and Virtualisation technologies
• As this role may at times work closely with our team in Hong Kong & Greater China, experience working within this region and having the appropriate language skills will be very beneficial.
• Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.
• Must be comfortable working in a team-based environment as well as being able to work independently.
• Demonstrated collaborative working style, with good interpersonal and excellent communication skills, both written and verbal
• Experience in IT operational processes, Help Desk processes and Systems maintenance
• Experience in IT Ticketing Tool would advantageous.

How to apply Take the next step in your career and apply now by clicking on the link to submit a cover letter and your resume.

Only Shortlisted candidates will be notified.

Must able to do odd hours to suiting guests schedule

customer service is too priority

willing to learn and use new devices

must work closely as team

own house keeping is require

no rest days on holidays and weekends

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, you will have the opportunity to work for one of our client - a Leading Investment Bank. To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

Responsibilities:

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24/7 worldwide production support.
• Provide worldwide application production support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Additional Responsibilities:

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance

Requirements:

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage):

• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional:

• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated

Behavioural:

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.

• Regular team buildings
• 18 leave days / year
• Health, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on Tuesday 9th July 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognising and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPI’s and targets including quality assurance.
• In addition to the above, this role may also be required to help on projects and workload as determined by business needs and the Manager.

Join us to Transform Lives!

Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises, The Art Faculty and Professor Brawn.

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of mainstream academic curriculum and life readiness skills. We are currently the largest special education school in Singapore and due to our further expansion, we invite candidates who have proven commitment and competence to join us in the role of IT Support Engineer.

The Team:

The Education Technology Services (ETS) provides an enabling, robust and supportive technological environment to empower users guided by principles of accountability, security and privacy. Ultimately, it is the rocket fuel of the organisation, jetting it forward and yet safe to use.

Your Impact and Contribution:

We are looking for an energetic and passionate technical specialist to help us realise our vision of building the next-gen learning community of empowered future technology leaders and learners. This role value adds through ensuring the organisation possesses a strong and secured network backbone that enhances all IT services needed by the organisation as well as by ensuring a safe and secured IT environment with zero compromises and breeches.

What you'll be Involved In:

Information Technology (IT) & Audio Visual (AV) Asset Management

• Coordinate with vendors on IT & AV equipment installations, service, maintenance and repairs;
• Maintain IT & AV equipment asset movement (loan and tracking) and administer asset purchases
• Provide IT & AV assistance and user training;
• Execute termly IT & AV preventive and maintenance plan;
• Ensure appropriate monitoring of IT & AV performance and provide recommendation on latest IT & AV product offering for future upgrades.
• Strictly adhere and preserve confidentiality of all IT & AV information;
• Regularly gives status reports across projects and addresses issues as appropriate;
• Complies with school wide policies and procedures.
• Assist in the development of standard operating procedures and policies.

Support

• Perform basic educational software, educational portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use
• Provides 1st line support for IT & AV needs on events, trainings and troubleshooting and technical support for classrooms (e.g. AV system, projectors, visualizers, Computers, and all other IT Equipment);
• Manages IT Hotline and Helpdesk email for urgent requests for support
• Any other responsibilities as assigned by Head of Department.

Your must-haves

• Degree Qualification in Information Technology / related field
• Minimum 2 years of experience in IT support
• Able to work in a fast-paced environment

Your good-to-haves

• Possess good written and verbal communication skills
• Hands-on, self-motivated
• Able to work independently as well as working in a team setting
• Desire to learn about autism and the passion to serve the autism community

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We apologise that only shortlisted candidates will be notified.

Overview

Lead, inspire, and shape the future of our enrichment school as Principal! At The Lab Singapore, we are a kids programming school that offers a vibrant, creative environment where students enhance their skills and passions beyond the traditional classroom. As Principal, you will be the driving force behind our innovative programs, fostering a community that celebrates learning, creativity, and personal growth. This role requires a visionary leader with a passion for holistic education and a knack for operational excellence.

Key Responsibilities

1. Strategic Leadership

• Vision & Planning: Develop and implement a strategic vision for the school that aligns with our mission to provide exceptional enrichment education.
• Program Development: Oversee the creation and continuous improvement of our curriculum and enrichment programs, ensuring they meet the diverse needs and interests of our students.
• Community Building: Foster a positive and inclusive school culture that encourages creativity, collaboration, and a love for learning.

2. Operational Management

• School Administration: Manage day-to-day operations, including budgeting, scheduling, resource allocation, and compliance with relevant regulations and standards.
• Staff Supervision: Lead a team of educators and administrative staff, providing mentorship, support, and professional development opportunities to enhance their skills and effectiveness.
• Performance Monitoring: Establish and maintain systems for tracking and evaluating program effectiveness, student progress, and overall school performance.

3. Academic Excellence

• Quality Assurance: Ensure high standards of teaching and learning through regular observation, evaluation, and feedback to staff.
• Student Support: Develop and implement strategies for supporting student engagement, achievement, and well-being, including extracurricular activities and enrichment opportunities.
• Curriculum Innovation: Drive innovation in curriculum design, integrating contemporary educational trends and methodologies to enhance the learning experience.

4. Stakeholder Engagement

• Parent & Community Relations: Build strong relationships with parents, caregivers, and the local community, communicating effectively about school initiatives, events, and student progress.
• Partnerships & Networking: Develop and maintain partnerships with external organizations, educational institutions, and industry professionals to enrich our programs and resources.
• Communication & Outreach: Oversee school communications, including newsletters, social media, and community outreach to promote the school’s activities and achievements.

5. Policy & Compliance

• Policy Development: Develop and implement school policies and procedures that ensure a safe, respectful, and effective learning environment.
• Compliance: Ensure compliance with educational regulations, accreditation standards, and school policies, including health and safety requirements.
• Crisis Management: Lead the school’s response to emergencies or crises, ensuring effective communication and resolution.

6. Financial Stewardship

• Budget Management: Develop and manage the school’s budget, ensuring financial sustainability and efficient use of resources.
• Financial Reporting: Prepare and present financial reports to the school board or governing body as required.

Qualifications & Skills

• Educational Leadership: Master’s degree in Education, Educational Administration, or a related field, with a proven track record in school leadership or administration.
• Experience: Significant experience in educational leadership, ideally within an enrichment or specialized education setting.
• Innovative Thinker: Ability to drive curriculum innovation and foster a culture of creativity and critical thinking.
• Strong Communicator: Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Organizational Skills: Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Financial Acumen: Proficiency in budget management and financial planning, with an understanding of school funding mechanisms.
• Compliance Knowledge: Familiarity with educational regulations, accreditation processes, and best practices in school administration.
• Compulsory requirement: Working days are Wednesdays - Sundays. Off Days are Mondays and Tuesdays.

What We Offer

• Leadership Opportunity: A chance to lead and shape a dynamic enrichment school, influencing the educational experiences of our students.
• Supportive Environment: A collaborative, supportive work environment that values innovation, professional growth, and student success.
• Competitive Compensation: Attractive salary and benefits package, including health insurance, retirement plans, and professional development opportunities.
• Professional Development: Access to ongoing professional development and training to enhance your leadership and educational expertise.

Join The Lab Singapore and make a lasting impact on students’ lives by leading a school dedicated to enriching their educational journey. Apply now and become a key part of our vibrant educational community!

1. Job Functions:

• Develop social media content plans that are consistent with the company’s brand identity.
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving donor engagement, and promoting social media campaigns.
• Manage daily social media posts across all social media platforms.
• Communicate with social media followers, including responding to queries in a timely manner.
• Develop and manage social influencer programs and attend social influencer events.
• Using analytical tools such as Google Analytics, Hootsuite Pro, and Meta Business Suite, Asana, Trello to monitor and evaluate the company’s social media presence, marketing management and performance.
• Prepare monthly reports on social media marketing efforts.
• Suggest recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends on social media.
• Capture high-quality photos and videos to create visually appealing digital media content.
• Editing photos and videos to align with the company’s brand and marketing strategies.
• Create graphics and visuals for social media, website, and other digital platforms.
• Develop and implement design concepts for various digital media projects, ensuring a cohesive look and feel.
• Plan and execute social media campaigns that incorporate multimedia elements, such as photo shoots and video productions.
• Utilize design software and tools like Adobe Premiere Pro, Lightroom, Photoshop, Illustrator, etc to create engaging multimedia content.
• Staying current with digital media trends and technologies to continuously improve content quality and engagement.

2. Candidate Requirements

• Bachelors Degree or Diploma in Arts, Communications & Public Relations
• 2 years of relevant working experience
• Proficient in Microsoft Office
• Excellent command of English, both written and spoken.
• Strong interpersonal and communication skills to work with stakeholders of all levels across the organisation
• Conscientious and meticulous with organisational skills.
• Familiar with corporate communication functions

3. Working Hours

5 days work

4. Work Location

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be contacted.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Developer

Job Requisition Number: JR37330

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Devops

Job Responsibilities

We’re looking for a hands-on engineer who will be:

· MUST have deep hands-on knowledge and experience in Dynamic Application Security Testing (DAST) methodology and related tools like App Scan

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks.

· Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

• MUST have automation through server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Job Requirements

Must:

Knowledge of DevOps Tools

1. Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan
2. Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)
3. Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

1. Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools
2. Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

1. Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines
2. Deep Technical experience in automation with groovy scripts.
3. Deep technical experience in server-side Unix/Linux shell scripting.
4. Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

1. Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.
2. MUST be able to work in stretch example: off-office hours support (weekends, holidays)
3. Support and maintain all DevOps platform tools uptime to meet SLA
4. Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps
5. Support to DevOps champions and development team

Should:

• Build relationships with DevOps domain champions, development communities and developers
• Comfortable working in a challenging environment
• Able to design a strategy and then execute against it
• Manage delivery of complex projects by simplifying into smaller deliveries
• Ability to benchmark industry standard tools and implement it

Advantageous

• Knowledge of SRE best practices
• Implement SLI, SLO key indicators to this role
• Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations
• Self-directed and comfortable working in ambiguous environments

Experience working in a highly matrixed organization

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

1. Job Role

This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

2. Job Description

Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management

Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies

Facilitating new hires on-boarding orientation and conduct periodic check-in sessions

Create new hire records such as Staff Personnel File and profile creation via the HR system

Process new hire and employee’s staff pass, name stamp and name cards

Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval

Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents

Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters

Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)

Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities

Regular update of employment records via HR system

Handle employee and department enquiries pertaining to employment matters, policies and procedures

Conduct investigations and submit reports on employee grievances

Manage the administration for Cab Charge matters for respective centres

Raise the Material Service Requisition Form (MSRF) for any expenditure matters

Carry out any other tasks assigned by the HR Manager and higher management

3) Candidates Requirement

Bachelor’s Degree in Human Resource or Business Management or Administration

1 year of experience in the relevant field

Familiar and experience working with HRM systems

Excellent interpersonal, verbal, and written communication skills

Ability to coordinate and work as a part of the team.

SINGAPORE ONLY

HALAL CHINESE FOOD Restaurant

Arab Street (Bugis, Central)

Days/Time: 6 Days | 10AM-3PM & 5PM-9PM

SGD 1,800 - SGD 2,800

Based On Experience

Immediate Hire

JOB HIGHLIGHTS

· Free Daily Meals Included

· Quarterly Hong Bao If KPI Is Met + Good Performance Incentive

· Annual Leave

· Annual Bonus

· Insurance Coverage

· OT Payment

JOB REQUIREMENTS:

1. Service Crew No Experience Welcome.

2. Must be able to speak in English as need to liaise with English speaking clients.

DUTIES AND RESPONSIBILITIES

· Warmly welcome and greet customers at all times

· Possess good product knowledge and be well-versed in our menu items

· Confidently present menu and propose food and beverage choices

· Place orders through POS correctly

· Assist in clearing and resetting the table according to hygiene standards

· Maintain a high standard of cleanliness for the outlet

Step into the dynamic world of tech education with us! As a Sales Associate focused on enrollments at The Lab Singapore, you'll be the key driver behind our mission to equip aspiring developers and tech enthusiasts with cutting-edge skills. Your enthusiasm and expertise will ignite passion in potential students, guiding them from curiosity to commitment, and ensuring their journey to becoming tech-savvy professionals starts on the right foot.

Key Responsibilities

1. Lead Generation & Outreach

• Identify Prospects: Prospects will be provided.
• Initiate Contact: Reach out via phone calls, emails, and social media to engage with prospects, introducing them to our programs and understanding their career aspirations.

2. Enrollment Management

• Guide Enrollment Process: Assist prospective students through the entire enrollment process, ensuring a smooth and efficient experience from initial inquiry to class registration.
• Follow-up Communication: Maintain regular follow-up with leads to nurture relationships and encourage prompt decision-making.
• Manage Enrollment Data: Update and maintain accurate records of interactions and enrollment progress in the CRM system.

3. Event Participation & Promotion

• Attend Open Houses & Webinars: Represent The Lab Singapore at open houses, webinars, and industry events, delivering compelling presentations about our programs.
• Promotional Activities: Collaborate with the marketing team to design and implement promotional campaigns aimed at increasing enrollment numbers.

4. Performance Tracking & Reporting

• Sales Targets: Achieve and exceed monthly and quarterly enrollment targets, contributing to the overall growth of the school.
• Analyze Metrics: Track and analyze key performance indicators (KPIs) to assess the effectiveness of sales strategies and identify areas for improvement.
• Feedback Loop: Provide insights and feedback to the program and marketing teams to refine enrollment strategies and improve student acquisition processes.

Qualifications & Skills

• Sales Experience: Proven experience in sales, preferably in education or tech-related fields.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to connect and build rapport with diverse audiences.
• Tech Savvy: Familiarity with coding and technology trends, with a genuine interest in tech education.
• Customer-Centric: Strong consultative selling skills with a focus on understanding and meeting customer needs.
• Self-Motivated: Proactive and driven to achieve goals, with the ability to work independently and as part of a team.
• Organizational Skills: Excellent organizational and time-management abilities to handle multiple tasks and deadlines efficiently.
• CRM Proficiency: Experience with CRM software for tracking sales activities and managing leads.
• Compulsory Requirements: Working days are Wednesdays - Sundays. Off days are Mondays and Tuesdays.

What We Offer

• Competitive Salary & Incentives: Attractive base salary with performance-based bonuses and commissions.
• Career Growth: Opportunities for professional development and career advancement within a rapidly growing tech education company.
• Innovative Environment: Work in a vibrant, tech-forward atmosphere that values creativity, collaboration, and continuous learning.
• Perks & Benefits: Comprehensive health benefits, flexible working arrangements, and access to our cutting-edge coding programs.

Join [Coding School Name] and be a pivotal part of transforming lives through tech education. Apply today and help shape the next generation of tech innovators!

✅ UP $3000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

· Handle incoming calls and emails

· Attend to all enquiries from customers

· Provide excellent customer service at all time

· Transfer calls to the correct department

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Customer Service or other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Duties & Responsibilities:

Handle customer inquiries ( phone, email or walk-in customers)

Responsible for contacting and message reminders to customers on their reservation

Responsible for cashier duties and accounts for transactions

Attend to telephone enquires

follow up on guests’ request / enquiries on F&B reservations and promotions

Promotes F&B promotions to guests

Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.

Be familiar with menu, promotions, and service procedures.

Provide full assistance to guests concerning general queries at the restaurant.

Provide full assistance to incoming inquiries via email/ telephone and make reservations accordingly and accurately for the guests.

To be responsible to ensure that the outlet is fully booked

Work with the restaurant manager on promotions in ensuring that outlet is fully booked

Requirements:

Candidate having client base is preferred

Pleasant voice, clear and good telephone etiquette

Customer oriented

Able to multi-task

Able to work in a fast-paced environment

Experience in servicing customers in F&B setting

Willingness to undertake shift rotation

Able to work on weekends and public holidays

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."