Total 291 Customer Service job vacancies in Woodlands, North West

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Cars and Commercial Vehicles

Job Function

1) Servicing and Maintenance (Changing Engine Oil, Changing Transmission Oil, Brakepad, bulbs, replacement of wear and tear parts)

2) Major repair job, eg. Engine Overhaul including remove and installing of Engine, Gearbox, Steering Rack and so on

F&B Services Crew @ East | Company Transport Provided

6days work week, 1 day off on weekday

Working Hours: Shift work (Depends on Schedule)

Salary: $1855 - $2100

Qualification: Min GCE ’O’ level

Experience: 1 year of relevant experience preferred

- To provide service to the members/ guests

- To ensure the proper setup of the tables

- To maintain high standard of personal hygiene at all times

If interested, kindly send your resume to 88109109

EA License No: 21C0626

EA Personal Reg No: R23118433

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have relevant work experience in a service orientated organization preferably in the healthcare industry.

You should possess excellent administration and operations skills, with hands-on experience / expertise to teach in at least 3 or more of the of following areas:

• Customer Service and/ or essential patient management services related background such as infection control, patient care and healthcare financial advisory & counselling
• Customer Relationship Management applications (experience in using Patient Services software used in the healthcare industry, Salesforce or Suite CRM)
• Service Quality Management
• Data analysis tools and data mining skills (experience in using Qlik, Tableau, Power BI etc)
• Service Centre Operations with experience in handling omni-channel services application (experience in using Sangoma, Zendesk, HoduSoft, OmniPath etc would be an added advantage)
• Background in service design thinking would be desirable

Background in service design thinking would be desirable

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

•  Supporting administrative functions in student services

• Verifying and processing applications for student financial assistance scheme

• Liaising with students/parents on all fee-related matters

• Tracking of bursaries, insurance, surveys and other student-related matters

[What we are looking for]

• Preferably 3 years of work experience

• A team player who is able to multi-task and work independently

• Drive to learn and apply new skills and ability to work under pressure

• Knowledge of social media is an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

We are looking for Health Care Assistants (HCA) for a new hospital in Woodlands.

Job Duties & Responsibilities

A Health Care Assistant/Basic Care Assistant/Nursing Aide attends to patients' needs in their activities of daily living and performs basic patient care procedures under the supervision of trained nurses. The job scope entails attending nursing support care training to stay up to date on skills for providing quality patient care. The individual should be caring, energetic, proactive, responsible and emotionally resilient.

Requirements:

• Minimum N level or equivalent qualification
• Prior experience in patient care will be an added advantage
• Communicate and write in simple English.
• Caring and cheerful personality
• Ability to work in a team and in a fast pace environment
• Willing to work shifts, on weekends and public holidays

Main Duties :

1. Marking of students' worksheets (English)

2. Assist in reading and guiding of students

(Training provided)

Prerequisites :

- enjoy working with children

- patient and willing to learn

- responsible and hardworking

Rate of pay : $7 to $8 per hour

Must be able to work on :

Mondays and Thursdays from 4.30pm to 8.30pm and Saturdays 9.30am to 12.30pm

Interested applicants may write in to [email protected] or sms 80319973 with your personal details and resume.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Work in a Shell petrol station at 695 Mandai Road.

Friendly and good attitude.

Polite and assist customers to pump petrol.

Can work safely.

Good attendance and punctual for work

Can work as a team.

Willing to help out team members and others.

Can keep station clean and well maintained.

Working hours : 7am to 3pm or 11am to 7pm.

Job Description

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users companywide on IT equipments and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets/enquiries, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions

Requirements

• Diploma in Computer Science or Information Technology;
• Preferably 1 year of experience in a help desk or IT Support role; and
• Experience with Office 365 and other cloud based applications is a plus
• Proficiency in Technology will be an added advantage

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Perform receptionist duties such as handling phone calls and walk-in guests
• Provides administrative support to ensure efficient operation of the office
• Perform general administrative support to the relevant department
• Handle general admin tasks such as filing, phone calls and emails
• Updating paperwork and maintaining documents through electronic and hard copy filing systems
• Assist in the preparation of correspondences and documents
• Completes operational requirements by scheduling and assigning administrative projects and expediting work results
• Ability to prioritize projects, resolve problems, conduct research, and pay attention to details
• Communication with respective project personnel is required
• Performing other duties or tasks as assigned by the immediate superior or HOD

• Candidates holding GCE 'O' levels, ITE, or Diploma certificate in any specialization are welcome to apply
• Minimum 1 year of relevant working experience
• Detail oriented and able to work efficiently in a fast-paced and dynamic environment
• Possess a good mindset and attitude with a strong drive to learn
• Able to work independently and in a team

• Only Singaporeans
• 5 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical Teleconsult
• Medical benefits (applicable for dental and company provider health screening)

Responsibilities

Attend to all intakes of customers' cars for repairs.

Give qoutation for enquiries.

Vehicle intake and perform daily service sales of service product and upsell

Administer all documentations for costings, claims and vehicle service history

Prepare job orders as to customers' needs

Ensure all customers' issues and complaints are resolved effectively and promptly

Be attentive to all customer’s needs and requests pertaining to the service for the vehicle

Job progress follow up and recommendation of any additional jobs required

Any ad hoc duties as assigned by superior

Responsibilities:

• Preventive Maintenance
• Troubleshooting
• Outdoor Servicing
• Installation
• Assemble Machine

Requirements:

• Prefer with ITE qualification (Mechatronics, Electrical or Mechanical)
• Prefer With Class 3 Singaporean License
• Prefer With Motorbike
• With Basic Knowledge in Technical/Electrical Work
• Full-time
• GCE 'O' Level or GCE 'N' Level (Preferred)
• On-site service technician experience: 1 year (Preferred)

Others:

• 8.30 am - 5.30 pm

Only shortlisted will be notified.

Knowledge of fundamental of electricity is required

Able to work during non-office hours including Saturday and Sunday

Manage and execute installation projects(Power protection solutions)

Test and commission site equipment

Conduct site surveys and audits

Response to service calls and conduct preventive maintenance of equipment on site.

We are seeking a dedicated individual to serve as our Customer Service Executive, responsible for ensuring the utmost satisfaction of visiting guests while upholding safety and security standards at all times. As the first point of contact, you will play a pivotal role in delivering a seamless and welcoming experience for all visitors to the premises.

• Greet and assist visiting guests, and issuing visitor badges
• Conduct safety inductions by guiding guests through our comprehensive "Safety Video" protocol and distributing EHS safety pamphlets as necessary, ensuring compliance with the safety standards.
• Maintain an up-to-date information directory of all departments, facilitating efficient communication and seamless call routing.
• Manage incoming calls, directing them to the appropriate department or representative with professionalism and courtesy.
• Offer guidance and transportation assistance to guests and staff, both in person and over the phone.
• Monitor visitors' belongings to enhance security awareness and maintain a safe environment.
• Handle communication tasks, including sending and receiving messages via various channels such as fax, email, and telephony systems.
• Coordinate meeting room bookings and corporate pass arrangements efficiently to accommodate organizational needs.
• Maintain meticulous records of meeting requests and perform daily data entries with accuracy and attention to detail.
• Uphold cleanliness and safety standards in the reception area, promptly reporting any property defects to the Engineering team.
• Collaborate closely with in-house Security Specialist on security-related matters, including visitor pass issuance and equipment maintenance.
• Provide timely updates to the Front Counter Coordinator regarding VIP arrivals and ensure smooth coordination of their visits.
• Assist with the reception of deliveries and couriers, liaising with hosts for efficient item collection.
• Support administrative tasks, including raising electronic purchase requests (ePRs) and coordinating client requests with efficiency and professionalism.
• Conduct regular stocktaking of stationery and beverage supplies, ensuring adequate inventory levels.
• Collaborate with Housekeeping to maintain cleanliness in function rooms, meeting rooms, and reception areas, enhancing the overall guest experience.
• Perform telephone operator duties and handle incoming deliveries, parcels, and documents with care and diligence.
• Assist in managing pantry and office service requests, including procurement processes and expenditure tracking.
• Any other ad-hoc duties as and when assigned by Supervisor.
  

Requirements:

• Minimum qualification of a NITEC certificate in any discipline.
• A minimum of 2 years of relevant work experience is necessary.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Prior experience in a customer-facing or administrative role preferred.
• Strong communication skills, both verbal and written.
• Has a good safety mindset and displays good WSH behavior.
  

JOB SCOPE

- Manage referrals and schedule appointments with clients.

- Process fee invoices and handle fee collection.

- Ensure the accuracy of the clients' daily attendance and transport attendance.

- Process quarterly subvention claims for submission to regulatory agencies.

- Assist in the request for inventory controls and equipment maintenance

- Assist in the request for purchasing functions from the team

- Support the administration of customer service - Receptionist duties, Answer enquiry, Coordinate messages to clients/family/team member

- Other general administrative work (such as coordinating messages to the team, photocopying documents, helping the team member to submit records to another department, and preparing meetings…)

- Undertake any other admin duties that the Centre Manager may assign from time to time

JOB REQUIREMENTS

· Diploma holder, preferably WSQ Diploma in Social Service or Healthcare Management.

· Patient-centered and enjoys working with the elderly.

· Team worker with good communication, interpersonal, and people engagement skills, preferably with the ability to speak any local languages and dialects

· Good administrative and organisation ability

· Competent in IT skills (Microsoft Excel, Office, and PowerPoint)

· At least 1 year of relevant healthcare industry experience is preferred.

**Please note that the working location is at Woodlands Street 82. We offer 5 days work week. Office hours and meals are provided while on duty.

Benefits:

- Competitive salary and benefits package.

- Opportunity to work in a dynamic and growing industry.

- Flexible schedule - mostly remote work arrangement

(reporting to office premises may be required from time to time).

- Be part of a passionate and supportive team.

Responsibilities:

- Respond promptly and professionally to customer inquiries through a myriad of customer service channels.

- Work closely with operations and logistics teams to ensure smooth order fulfillment and delivery in order to address customer concerns related to orders, products, shipping, and returns.

- Resolve customer issues efficiently and maintain high levels of customer satisfaction.

- Update product listings on our e-commerce platform with accurate information including descriptions, images, stock availability and pricing etc.

Requirements:

- Some experience in customer service or a similar role, especially in e-commerce operations.

- Proficient in Microsoft Office as well as good familiarity other online/cloud applications.

- Experience with e-commerce shopping platforms and content management systems is a must.

- Strong written and verbal communication skills in English.

- Excellent organizational and time management skills to meet KPIs.

- Ability to multi-task and prioritize effectively in a fast-paced environment.

Other information:

- 6-day work week/44 hours per week.

Job Description

• Responsible for providing aftersales services in relation to spares, warranty and service matters work in carrying out repair works of the company’s standard and customized equipment.
• Responsible for aftersales service and ensure the set KPIs/sales target are achieved.
• Manage service contract agreement and ensuring that contractual obligations are performed accordingly.
• Supervise a team of Service Engineers, Technicians and coordinating their work to resolve technical issues efficiency and achieve aftersales customers' satisfaction.
• Implement continuous improvement initiatives to enhance products and customers' satisfaction as well as profitability, productivity, and efficiency.
• Manage training plans, including delivery of content, to cover new procedures, safety lapses and improvements to ensure service continuously on company standards.

Requirements:

• Min Diploma in Mechanical/Mechatronic/Manufacturing/Industrial Engineering/ Automation
• Min 5 years work experience in Mechanical Engineering/Manufacturing/Automation environment.
• Have good experience in service and maintenance.
• Familiar with mainstream 3D design software like Solidworks.
• Able to read drawings and do 2D drafting by using AutoCAD.
• Positive thinking, Sales-Oriented, Self-Driven and Proactive.
• Able to communicate effectively and present company well.
• Good command in English and Mandarin
• Energetic and approachable personality
• Team player with strong leadership, interpersonal, planning and organizing skills
• Able to work beyond office hours when needed and answer customer calls.
• Have Class-3 driving license.

We're a specialist company in various Vacuum Technology applications, as well as a keen innovator in Waste Management technology for sustainable environment.

Due to business expansion we're hiring.

· Woodlands / Marsiling Area

· Industrial Vacuum Equipment and System Applications, Waste Management Automation Systems.

· Handphone Allowance

· Transport Allowance (Own Transport)

Job Descriptions

· Responsible for the daily project operations of the company;

· Plan, supervise, execute and follow-up on all project actions and schedules;

· Lead and supervise workers to carry out site operations.

· Perform installation, testing, troubleshooting of machine.

· Carry our preventive maintenance work for company and client sites.

· Capable of handling situational problems, looking into customer’s complaints and initiating corrective actions;

· Conduct or Attend Daily Safety Meeting/Toolbox Meeting;

· Conduct On-Site maintenance services including Preventive Maintenance (PM) & Corrective Maintenance (CM)

· To prepare reports, documentation, quotation for site works.

· To perform troubleshooting independently.

· Ensure the compliance to ISO Standards and processes, WHS regulations, Code of Practices, Standards (QA/QC requirements) and Safe Management Measures;

· Prepare, submission and filing of Project-related reports such as Risk Assessment (RA), Method of Statement (MOS), Manpower Appointment, Permit to Work and etc;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Qualifications/Requirements:

· Minimum Higher NITEC/NTC2 or Diploma in Electrical/Mechanical Engineering with 1-2 years' relevant experience.

· Candidate must possess at least Higher NITEC/Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical), Engineering (Mechanical) or equivalent.

· Understanding of Electrical / Pneumatics / Hydraulics systems

· Understanding of electrical single line diagrams.

· On-the-job training will be provided

· Software knowledge: Microsoft Word, Excel, Powerpoint;

· Must be dynamic, innovative, meticulous with positive working attitude, strong interpersonal and communication skills;

· Possess Building Construction Safety Supervisor Certificate will be preferred

· Possess Work-At-Height Supervisor/Assessor certificate will be preferred

· Possess Confined Space Assessor will be preferred

· Possess Lifting Supervisor will be preferred

· With a valid Singapore Class 2/3 driving license and own transport will be of advantage.

Job Description:

• Handles telephone calls and written or Electronics correspondence with assigned accounts
• Response to customers Inquiries
• Order Entry
• Expedites/Order modification – expedite and follow-up with buyers/suppliers for shipment schedules with prompt updates to customers.
• Review and manage open orders and ship per customer’s requirements.
• Advise customer forthcoming schedules / shipment and discrepancies
• Follow up on critical orders to ensure that orders ship per customer delivery requirement and shipping window
• Sample Requests
• Simple Purchasing
• Update Pricing/Schedules in ERP system
• General filing
• Fill-in for others Customer Service Rep. when absent from work
• Scorecard Management as required

Requirement:

• Preferably 2 - 4 years work experience in Customer Service.
• Preferably with customer service related experience in Electronics industry.
• Good communication and interpersonal skills
• Continuous feedback and guidance needed by supervisor
• Must be PC literate
• Substantial training and guidance will be given

Job Description:

• Handles telephone calls and written or Electronics correspondence with assigned accounts
• Response to customers Inquiries
• Order Entry
• Expedites/Order modification – expedite and follow-up with buyers/suppliers for shipment schedules with prompt updates to customers.
• Review and manage open orders and ship per customer’s requirements.
• Advise customer forthcoming schedules / shipment and discrepancies
• Follow up on critical orders to ensure that orders ship per customer delivery requirement and shipping window
• Sample Requests
• Update Pricing/Schedules in ERP system
• General filing
• Fill-in for others Customer Service Rep. when absent from work
• Scorecard Management as required

Requirement:

• Preferably 4 - 5 years work experience in Customer Service (Handling of EMS & Passive customers)
• Preferably with customer service related experience in Electronics industry.
• Good communication and interpersonal skills
• Continuous feedback and guidance needed by supervisor
• Must be PC literate
• Substantial training and guidance will be given
• Salary will commensurate accordingly to experience & qualifications

• Provide guidance in students’ learning activities to support holistic development in children

• Setting and resetting the students tasks

• Plan, organize and conduct creative learning activities with main teachers to support holistic development in children

• Assist on handling the students’ behavior during group time

• Work with students 1:1

• Basic cleaning (washing the students’ hands, change diapers, showering, wipe the table after art/snack)

• Provide guidance in students’ learning during homework supervision

• Minimum 'O' /'N'Level
• with/without experience
• comfortable working with children (special Needs)
• Woodlands branch

Our associate Company is a well established Health Supplement company.

It has been marketing numerous health products targeting a wide segment of consumers. The products are sold locally as well as in some neighbouring countries and HongKong.

As we are rapidly expending our products range, we would like an ambitious , social media savvy digital marketing professional to join our team.

The person must be a graduate with knowledge of the e-commerce scene. and well versed with multiple social media channel. The person will be required to design a digital marketing plan for some of the products.