Total 2,005 Customer Service job vacancies in Woodlands & Tuas, North West

Job Descriptions:

• Ensure audit preparedness by preparing the relevant document
• Participate in internal and external audits
• Support verification/validation activities and ensure regulatory compliance based on the outcome of the risk assessment
• Support in developing and preparing documents and activities for: FMEA, Quality Procedure, Work Instruction, verification/validation plan, protocol and report
• Mass manufacturing process verification/validation plan, protocol, and report
• Product filling and packaging process verification/validation plan, protocol, andreport
• Assess the impact of regulatory changes on the company/department: monitor, perform gap analysis, and ensure timely and appropriate reactions to regulatory changes
• Assist in the implementation of optimal regulatory strategies to ensure regulatory and commercial success in the most effective and timely manner
• Participate in formal improvement team activities
• Support all development and organizational improvement initiatives in order to achieve business objectives
• Other tasks as assigned by supervisors/managers

Requirements:

• Minimum 2-3 years working experience in Plastic Injection Moulding particularly in Medical Device Manufacturing industry
• Diploma/Degree in Biomedical/Mechanical Engineering/relevant field
• Experience in Minitab software
• Good communication skills
• Able to work independently

Job Description

As an e2i Principal Specialist, you will be part of the team to create an impact on the employment and employability of jobseekers and working people through the creation, development and delivery of integrated employment solutions via various outreach initiatives, and collaborations with partners to promote e2i’s career services to individuals. The role requires you to coach, provide career advisory and job match jobseekers to jobs. You will also need to work in close partnership with other business units within e2i and the NTUC.

You will assist the Team Lead to enhance the employment and employability of workers through the following:

• Coach jobseekers to achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job ready.
• Work with both internal and external partners to ensure the smooth and efficient operations of the career centre.
• Plan and implement outreach initiatives to promote e2i’s career services for individuals.
• Draft case notes, analyse and recommend strategies for jobseekers to be able to be placed in a job, this may include sharing training courses and sharing best practices on resume writing, interview skills and so on to achieve placement targets.
• Use career coaching techniques to drive successful job matching outcomes for jobseekers and working people on a 1-1 or group basis, as well as handle in-depth more challenging jobseeker profiles.
• Monitor, track and analyse the progress of jobseekers, and follow up with jobseekers if they are unable to be placed in a job in a timely manner.
• Build and maintain relationships with new and existing stakeholders (e.g. government, private partners).
• Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, etc).
• Assist in managing the deployment of coaches required for outreach engagement and monitor their performance such as workload and Key Performance Indicators (KPIs).
• Manage feedback and appeals that come through various channels pertaining to e2i career services.
• Coordinates daily activities, ensure compliance with regulations and internal policies, monitor the achievement of objectives.
• Continuous refinement and implementation of customer service operations and process improvements.

Job Requirements

• At least 6 years experience in job matching/recruitment/human resources/career coaching/career development facilitation/social work/counselling will be advantageous.
• Possess strong interpersonal skills and ability to engage jobseekers, network and work across boundaries to foster greater partnerships and collaboration.
• Good analytical skills, with the ability to write reports and case notes independently.
• A growing leader and team player with good relationship management.
• Able to identify gaps and provide solutions to improve processes.
• Possess excellent verbal and written communication skills.
• Be highly self-motivated, resilient and able to multitask.
• Meticulous with good time management and organisation skills.
• May be deployed to different career and job centre and other event venues island-wide.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Designation and salary will commensurate with experience.

Main purpose of Role:

Installation, Commissioning, Testing and Servicing Huisman Equipment throughout their life cycle. Ensuring quality (effectively working fit-for-purpose equipment), delivering agreed services and meeting client expectations.

Complexity of Tasks:

· Diagnoses the problem / reason for malfunctioning of equipment of clients or checks if service request is correct / sensible. Prepares, plans, and carries out technical intervention (repair, maintain, replace)

· Carrying out project-based commissioning and testing of installations and/or components in accordance with project requirements and in accordance with protocol and safety regulations.

· Ensuring smooth field service operations. Carrying out technical-logistics-administrative tasks with supportive nature. Documentation management, planning, communicating

· Performing (physically heavy) disassembly and assembly work. May be specialized in certain products or techniques. Carrying out all kinds of machining (drilling, sawing, welding) activities.

Competences:

1. Client oriented

2. Plan and organizing

3. Progress monitoring

4. Adaptability

5. Result oriented

6. Problem analysis

We are an e-commerce logistics company based in Toh Guan Road, Jurong. We are hiring a full-time customer service executive for Quick Delivery Team.

Job Responsibilities:

• Monitor daily jobs dispatch to drivers
• Work closely with relevant departments to ensure customers' enquiries are attended to
• Provide advisory to drivers or evaluate changes
• Coordinate between drivers, customers and partners
• Ensure exceptions are resolved
• Perform any ad-hoc duties

Requirements:

• Minimum 1 year in Coordination related work experience
• Able to start work in short notice
• Familiar with Singapore roads and locations
• Good interpersonal and communication skills
• This role is open to Singaporeans only

Remuneration:

• Basic Salary - $2000 (Probation) to $2300 (Confirmation)
• Shift Allowance - $8 per working day for eligible shift
• Attendance Incentive: $200 monthly for good attendance! (No lateness or absence)
• Performance Incentive: $100 monthly depending on performance appraisal
• Tenure allowance - after 1st/2nd/3rd yr anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• E.g. a 2nd yr tenure employee receives $340/mth, a 1st yr tenure employee receives $170/mth on top of basic salary.
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Working Hours: 5.5 days/week

You will be assigned to the following roster below.

• Monday to Friday: 11am to 8pm, Sunday: 8am to 12pm (Eligible Shift Allowance)

Please submit your updated resume through the Apply Now link.

Salary: Basic $5,000 - $6,000 + transport allowance (for driving) + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.
• Resolves the issue among the team and put in effort in employee engagement.
• Customer driven with excellent communication & interpersonal skills.
• Able to work under stress and tight timeline.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368