Total 2,429 Customer Service job vacancies in changi road singapore

Full-time 5.5 days/week. $2,000-2,800 monthly (depending on experience)

• Answer telephone/WhatsApp/email enquiries and bookings for the patients
• Scheduling patients' appointments
• Handling payment and Medisave submission
• Pleasant personality and a Team Player
• Good communication and interpersonal skills

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Professional interpersonal and communication skills (Emails, Calls and In-person)
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is required
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Job Description

· Manage and support eFX/Banking & Financial services applications.

· Work with ECNs and Liquidity Providers.

· Communicate effectively with business users.

· Work independently and proactively, demonstrating a 'can-do' mentality.

· Collaborate effectively as a strong team player.

· Perform under pressure to deliver excellent results.

Requirements:
More than 5 years of Application Support Experience in eFX/Banking & Financial services.

· Experience with ECNs and Liquidity Providers.

· Proficiency with Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket.

· Thorough understanding of Network and Firewall concepts.

· Familiarity with FIX Protocol.

· Proficiency in UNIX Shell/Perl Scripting.

· Knowledge of Java, HTML, and JavaScript.

Kindergarten Teacher – Full Time

Responsibilities:

· Some who is fun-loving, jovial, with a passion for working with children.

· Be able to set up stimulating learning class environment.

· Able to plan, implement and execute age appropriate lessons with enthusiasm.

· Complete developmental observation reports and portfolio for each child, paced throughout the year.

· Able to work independently with minimum supervision.

· Strong communication skills, verbal and written.

· Positive attitude and willingness to learn.

Requirements:

· ECDA certified – L1/ L2.

· Candidates completing their Diploma will be considered too.

· Preferably with Montessori knowledge or experience. Training will be provided for candidates without Montessori experience.

· Team player with strong communication skills

· Singaporeans only. (We do not have quota for foreigners).

· Able to speak Mandarin is an advantage.

We offer:

v Competitive salary and benefits. Salary range $3200-$4500.

v Medical and Insurance coverage.

v 5- day work week, 8am-5pm.

v Low teacher-student ratio.

v Lesson plans provided.

Interested candidates, please send CV to : [email protected] or whatsapp to: 91491733

Job Summary:

We are seeking a highly experienced and dedicated academic English language teacher to join our team of educators. The ideal candidate will have a passion for teaching and a deep understanding of English language pedagogy.

As a freelance academic English language teacher, you will be responsible for delivering engaging and effective lessons to students of all levels, assessing student progress, and contributing to the ongoing development of the English language curriculum.

Responsibilities:

• Develop and deliver high-quality lessons to students of all levels, utilising a variety of teaching strategies and resources to meet diverse student needs.
• Assess student progress through a range of methods, including formative and summative assessments, and provide feedback to students and their families as needed.
• Collaborate with colleagues to develop and implement effective English language curriculum, including lesson plans, assessments, and materials.
• Participate in professional development activities to continuously improve teaching skills and knowledge of English language pedagogy.
• Maintain accurate and up-to-date records of student progress, attendance, and grades.
• Communicate regularly with students, families, and colleagues to foster a positive learning environment and promote student success.

Requirements & Qualifications:

• A Bachelor's or Master's degree in English language teaching, TESOL, TEFL, TESOL or CELTA required (in lieu of experience).
• At least 1-2 years of teaching experience, preferably in an academic setting.
• Confident in teaching adults primarily but must be able to teach children as well.
• A strong understanding of English language pedagogy, including current best practices and methodologies.
• Experience with curriculum development, lesson planning, and assessment design.
• Strong communication and interpersonal skills, with the ability to build positive relationships with students, families, and colleagues.
• Fluency in English with excellent written and verbal communication skills.
• We require availability for teaching from 9am to 2pm. An openness to teaching during evenings and weekends is also highly valued.

*We regret that only shortlisted candidates will be contacted.

As Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and support in troubleshooting.  

Key responsibilities

• Act as Support Services’ extended arm on site for technical assistance and troubleshooting. Provide hands-on support for end users for incidents that cannot be solved remotely.
• Responsible for on-site configurations, installations and inspections of products and services (e.g. hardware for new employees).
• Provide technical assistance such as troubleshooting of malfunctioning software and hardware, as well as perform local installations for offices and warehouses only.
• Responsible for documentation and communication of ongoing assignments, progress, and potential areas of improvement.
• Provide hands and feet for infrastructure specific needs including physical checks/ work and maintenance (infrastructure vendor management e.g., ISP, telephone etc.) *

• Monthly team meetings
• ISO/HSE (Biz Safe) compliance
• Emergency / Fire Warden / First Aid
• Stationery and office supplies
• Meetings, visitors and guests
• Arrange internal team events
• Office facilities, repairs and maintenance
• Main reception phone/desk/mail/courier
• Office invoicing, bills, etc
• Leave cover for Infra/NR Personal Assistant
• Ad-hoc support work as and when required

Job Description:

Are you a Marketing Assistant with a growth mindset, seeking an opportunity to contribute to the education sector? If so, we have an ideal position for you! United Language Centre (ULC), a prominent language school and expat community hub in Singapore, is in search of a dedicated and enthusiastic Marketing Assistant to become a part of our team. As a Marketing Assistant at ULC, you will play a significant role in promoting our services, driving marketing initiatives, and ensuring the successful outreach of our educational programs.

Roles & Responsibilities:

• Event Management
• Plan and coordinate monthly workshops and excursions, including setting topics and liaising with teachers and sales team for detailed content development.
• Organize and execute special events, including event planning and on-the-day management.
• Design promotional materials, update interactive whiteboards, and handle festive decorations.
• Digital Advertising
• Manage and optimize SEO and SEM campaigns in collaboration with external agencies.
• Social Media Management
• Create and manage content for social media platforms (Instagram & Facebook), including two static posts and one reel per week, which can be planned and scheduled in advance.
• Content Creation (website and CRM)
• Write and design monthly e-newsletters using HubSpot.
• Edit and update web content on WordPress, and create campaign-specific landing pages on HubSpot
• Community Engagement and Reporting
• Make announcements and manage the business WhatsApp group.
• Keep Google Business updated with monthly posts, respond to reviews, and upload new photos.
• Conduct marketing analysis and prepare reports using CRM data
• Other:
• Develop comprehensive email sequences for lead nurturing, ensuring leads received from the website are engaged with various emails until conversion.
• Create onboarding email sequences for new students to ensure a smooth integration into our courses.

Requirement:

• A Degree / Diploma in Marketing, Advertising, Communication and/or any relevant field.
• At least 1 - 2 years of relevant working experience
• Knowledge of media/advertising is an asset
• Resourceful and curious coupled with a team player mindset and good work ethic.
• Trustworthy, reliable and possesses a proven ability to ensure completion of work with minimal supervision.
• Data-driven with good business acumen and analytic skills
• A self-starter, steadfast learner, persevering, confident & outgoing, and well-presented.
• Ability to problem-solve, multitask, and prioritise in a fast-paced, high-volume environment
• Proficient in Google G suite
• Basic web editing and social media channel skills e.g. Canva, Facebook, Instagram, TikTok, and Linkedin.

What We Offer:

Wonderful Working Culture and Environment

Near MRT station, Centrally Located

Salary calculated by hourly rate

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Dental Clinic looking to expand our team!

Seeking dental assistant with a dual role for receptionist to provide the following:

• Provide high standards of customer service
• Frontline receptionist to dental and wellness patients
• Help with answering phone calls, giving out appointments, patient registration, cashiering collection.
• Assist doctor in aesthetic and wellness procedures
• Assist doctor in dental procedures
• Basic admin work where needed
• Disinfect and sterilization of equipment & basic housekeeping.

Job Requirements

• Able to converse in Chinese and good English in order to facilitate patients consultation and enquiry process
• Assist Doctor in dental procedures and perform basic therapist duties
• Front desk duties and handle client's enquiries
• Ensure smooth running of clinic
• Well groomed with strong inter-personal communication skills
• Familiar with computer use.
• 5.5 days week or 44 hours per week, No night clinics.
• Regular Hours. Public Holidays off, Sundays off
• Experienced receptionist/dental/wellness candidates will have an advantage
• Therapist with WSQ Cert/diploma and experience will be at advantage.
• Proper Training in dental and wellness will be provided.
• We seek experienced candidates who are interested in committed to a long term position.

Experience

• Minimum 1 year of medical aesthetics/dental clinics or beauty spa industry receptionist/therapist experience
• Only Singaporean need apply.

Why Join us!

• Dynamic and friendly team
• Annual bonus
• No hard sales
• Structured training provided
• Exposure to a diverse range of dental + aesthetics treatments
• 3 bus stops from Orchard MRT
• Office Hours
• Closes on Sundays and Public Holidays

Summary of Role

• Responsible for maintaining and providing technical service to the dialysis units in the country
• Conducts minor repair & inspection of Reverse Osmosis system
• Liaise with the Technical Service Manager on update of technical activities
• Provide technical support to the Clinical Resource Specialist in trials and installations
• Working as part of a team with Sales / Clinical services to increase product penetration
• Provide end user training for machine operation and phone support for minor technical issues
• Assist customer service with technical clarification of customer orders
• Active involvement in acquiring new business and assist maintaining existing ones
• Standby duties will be allocated on weekends, Public Holidays and after business hours via rotating basis

Key Accountabilities

• Planning & Scheduling of Preventive Maintenance for all equipment to minimise down time
• Ensure all services are carried out on time and in a professional manner
• Provide local support in executing necessary repairs, retrofits and technical modifications as and when required by the Global Technical Team for upgrades or Field Safety Corrective Actions
• Educate staff in the hospitals on the operation of our machines
• Maintain an adequate Spare Part Kit and ensure that all modules are repaired
• Issue service report upon completion of all installations, repair jobs and maintenance tasks
• Ensuring that all service reports are input into the Technical Service Database and hardcopy Service Report to be submitted on regular basis for selected external customers
• Maintain Database on all equipment sold and on trial or loan on a monthly basis
• Troubleshooting support by telephone and e-mail
• Support Customer service with technical enquiries

Qualifications and Experience

• Biomedical degree preferable for Hemodialysis/Peritoneal Dialysis service
• Suitable Electronic and/or plumbing qualifications
• Knowledge of dialysis therapy would be added advantage
• Knowledge of RO systems would be an added advantage Hemodialysis
• Computer literacy (Word, Excel and PowerPoint)
• Good organisational, communication and interpersonal skills
• Ability to prioritise, organise own work with minimum supervision
• Ability to work in a team, set priorities and meet deadlines
• Ability to work in a fast pace and at times pressurizing environment

Only shortlisted applicants will be notified.

What you get to do in this role:

• Build coalitions with fellow Business Unit leaders and extended team members to champion ITSM and ITOM practices and GTM strategies.
• Build and drive sales strategy at a GEO level in conjunction with Field Sales and Pre-Sales Leadership, Professional Services, Marketing, Alliances & Channels and Sales Operations teams to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Act as the central conduit to Global Business Unit Sales Leadership teams and Field Sales Leadership
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Directors, PLS and Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business, both locally and with Global business units for each product line
• Achievement of annual sales goals on a quarterly and annual basis is required
• Build effective working relationships with Solution Consulting, Product Development, Customer Success, Professional Services, Marketing and the ServiceNow executive team

Job Responsibilities

· Troubleshoot and repair mechanical equipment, e.g. engine, generators, etc.

· Troubleshoot and repair hydraulic and electrical system on aircraft tow tractors, GPU (Generator Power Unit), ACU (Air-Con Unit), ASU (Air Starter Unit), etc.

· Able to read and understand engineering schematic drawings and manuals

· Able to perform preventive and corrective maintenance on equipment

· Other duties as assigned

Job requirement

· Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent

· At least 3 Year(s) of working experience in mechanical and electrical

· Comfortable with shift work arrangement

· Preferably with Class 3/4/5 Driving License and/or Class 3 ADP (Airfield Driving Permit)

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Job Scope

· Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

· Liaise with forwarding agents, clients, and the warehouse department.

· To make sure clients' goods are sent on time and send billing of the invoices.

· Responsible for clients' inquiries such as tracking and tracing shipments.

· In charge of administration matters relating to the Air and Sea operation set-up.

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

· Min. Diploma and above in logistics/ Supply Chain or equivalent

· At least 1-3 years of relevant shipping experience

· Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.

· Proficient in handling shipping documents and familiar with INCOTERMS

· Have customer service skills.

· Have knowledge of HS code and Strategic Goods Control preferred.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 2 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 3 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:

Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!

If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science & Math learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science & Math.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 17 teams. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are on the lookout for our next Customer Relations Associate who enjoys helping customers and is unafraid of learning new things.

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to have you on our team!

[Your Growth]

As our Customer Relations Associate, you will have the opportunity to:

• Receive structured mentorship and training to gain the skills you need to excel in the role.
• Develop a strong understanding of our products and operations through inter-departmental functions and interactions.
• Join our vibrant, close-knit Customer Care team that is the pillar of The Pique Lab: Our Customer Care team members are known for delivering a consistently exceptional customer service experience across different platforms to our customers.

[Your Role]

As the first point of contact for our customers, you’ll be responsible for the following tasks:

• Deliver a pleasant walk-in experience by attending to enquiries professionally: You’ll greet our customers warmly & see how we can best help our customers with their challenges. This will include guiding them to the correct centre or classroom and helping them understand which course best suits their learning needs!
• Develop strong product knowledge to make appropriate recommendations to our customers: You’ll learn to communicate the key takeaways of each course to our customers. Don’t worry: you’re not expected to hard-sell our programmes & hit any sales targets.
• Assist with critical operational activities: You’ll be the bridge between different teams to ensure daily operations run smoothly. This will include reaching out to parents/students for issues onsite and online, troubleshooting technical difficulties during online classes, and ensuring accurate, timely delivery of learning materials.
• Manage essential administrative tasks: You’ll be a strong support to our back-end operations such as receiving courier deliveries, supporting data entry & attendance-related matters, and ensuring that our pantries are always well-stocked!

[You, Our Ideal Customer Relations Associate]

[Education]

A Diploma or equivalent from a local Polytechnic. It's a plus if you hold a Diploma in Communications, Business Management or Hospitality Management.

[Skills & Experience]

• Strong Communication Skills: You should be able to communicate effectively in written and spoken English. (We don’t need you to speak in Queen’s English. You will be fine so long as your grammar is accurate and you sound comprehensible.)
• Patience & Understanding: Dealing with customers with varied expectations is part & parcel of this role. Each of our customers is unique so we would like to work with someone who is able to adapt & manage their requests effectively.
• [BONUS] Prior Customer Service Experience: It's a bonus if you have prior experience managing a front desk in an education, medical, fitness, retail or hospitality environment.

[Traits]

• Organised & Detail-Oriented: You’re able to handle multiple tasks with accuracy and attention to detail.
• Team Player Mentality: You’re always ready to lend a helping hand to our team members and customers.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration:Junior Associates: S$2.6K to S$3K/month, Senior Associates: S$3K to S$3.5K/month
   Depends on our assessment of your attitude, aptitude, along with any relevant skills & experience that you can bring to the table
3. Annual Performance Bonus (… up to 3 months bonus for outstanding performers!)
4. Career Progression Opportunities
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Work Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Business Casual
• Working Arrangement: Hybrid (1 day work-from-home)
• Work Days: 5-day Work Week, 40-Hour Workweek
• Types of Work Schedules:
  Work Schedule A (4 weekdays and 1 weekend), from S$2.6K onwards
• 2 Weekdays: 12PM to 7PM
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  1 Weekend: 8AM to 7PM (includes 1-hour lunch break)
  
  Work Schedule B (3 weekdays and 2 weekends), from S$2.8K onwards*
• 1 Weekday: 10AM to 7PM (includes 1-hour lunch break)
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  2 Weekends: 8AM to 5PM & 10AM to 7PM (includes 1-hour lunch break)
  

*As our operational demands are higher during the weekends, we greatly appreciate your availability and commitment to working on both Saturdays and Sundays. We offer the opportunity for additional compensation of up to S$200 per month for individuals who can commit to Work Schedule B on a long-term basis.

Job Description:

1. Management of Customer requirements:

• Quantum Interrogation
• Market Research
• Alternate PN / Technical Research
• IPC investigation
• Commercial awareness of contractual definitions

2. Customer Order Management:

• Assessment of Customer Payment Viability
• Negotiation and Procurement
• Vendor Quality Approval Process
• Quantum Processing (end to end process)
• Interface with other departments to facilitate on time delivery
• Exchange Order Management – make best use of company systems and tools to identify cores and resolve quarantine or trace issues
• Take responsibility for assisting in the identification and acceptance of core components as requested.
• Off Core return Management
• Warranty / RMA / Reliability Management
• Credit Note and Query Invoice follow up
• Responsibility for assisting in the identification and acceptance of core components as requested
• Provide assistance in ensuring payment for services provided

3. Customer Service and Interface:

• Day to day Communication & Interface with Customers / Vendors
• Coordinate contractual review meeting with customer base.
• Management of operational performance data against contractual targets
• Exceeding Customer Expectation and Company standards
• Creation & updating of Customer Procedure Sheets
• Monitor and ensure satisfactory response to any customer query received including escalation as required and regular feedback. Use Quality systems to understand any process failures and work constructively with others to identify root causes and address them, including any necessary process improvements.

Expectations:

• Team player with good communication skills
• To strive for continuous improvement
• Attention to detail
• Capability to multitask and prioritise workloads
• Self-motivated
• Problem solve

Requirements:

• Good communication skills
• Ability to prioritise and manage workloads
• Ability to manage relationships with existing & new customers
• Excellent computer literacy and proficient in Microsoft Word, Excel and Outlook
• Good communication skills both verbally and written
• Commercial acumen developed through sales experience
• 1-2 years of related experience

Good to have:

• Quantum knowledge
• Aviation/Aerospace knowledge & experience
• Proficient in Microsoft Word, Excel and Outlook
• Negotiation skills to help maximise profits
• Ability to manage and nurture relationships with current and new customers

Job Description :

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

路 Provide user data and application recovery

路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

路 Use tools and methodologies to load, copy and customize operating system configurations for deployment

路 Responsible for tracking hardware and software inventory

路 Familiarize end users on basic software, hardware and peripheral device operation

路 Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers

路 Works with vendor support contacts to resolve technical issues within the desktop environment

路 Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies

路 Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

路 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

路 Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

路 Customize desktop hardware to meet user specifications and site standards

路 Provide VIP support

路 Resolve and update incidents with in SLA and also update stakeholders for P1 cases

路 Update KB with solution provided

Working Location:Caldecott
Contract Duration: 6 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm

Basic Salary: $2,980 per month

Responsibilities:

· Conduct activities and interview PwDs.

· Review and synthesize the literature for research, manage and analyse data

· Perform administration duties including documenting notes, arranging appointments, preparing materials for submitting reports.

· Carry out any other duties as assigned.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Comfortable working with PwDs and their families.

· Proficient in SPSS, R or Python

· Immediate Starters are preferred

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275