Total 899 Customer Service job vacancies in d03 queenstown tiong bahru

• Customer Management:
  • 
    
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.
  • 
    

Job Description

• Consistently maintain regular observation and evaluation of infant/toddler’s development and growth progress
• Ensure safety of each child through close supervision, whether in the classroom setting, play area, or any other areas within the school compound
• Perform childcare / infant care routines in a prompt and hygienic manner that is consistent with the early years child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Maintain daily journal of milk feeds, solid feeds, diapering, etc., in accordance to relevance for each age group (Babies, Junior and Senior Infants)
• Plan and implement engaging learning experiences/exploration

Qualifications

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are keen for a career-conversion to pursue his/her passion in early years education are welcomed to apply

Other Information

• At least one (1) year of relevant experience will be added advantage
• Willing to learn, with good attitude
• Able to work well independently as well as within a team
• Passionate about working with young infants/toddlers
• Driven to make an impact in the early years education of the young

The Client Relationship Manager will be responsible for managing and nurturing relationships with clients to ensure their needs are met and to maximize satisfaction and retention. This role involves understanding and anticipating client needs, communicating effectively with clients, and collaborating with internal teams to deliver exceptional service.

Key responsibilities include:

- Building and maintaining strong relationships with clients to ensure satisfaction and loyalty

- Identifying client needs and proactively offering solutions to meet those needs

- Acting as the main point of contact for clients, addressing any concerns or issues in a timely and effective manner

- Collaborating with internal teams to provide solutions and resolve client issues

- Monitoring client satisfaction levels and taking proactive measures to improve satisfaction and retention

- Keeping up-to-date with industry trends and client feedback to identify opportunities for improvement

- Developing and implementing strategies to enhance client experience and loyalty

The ideal candidate will have excellent communication and interpersonal skills, a strong customer service orientation, and the ability to build trust and rapport with clients. Experience in client relationship management or customer service roles is preferred. A willingness to take initiative, problem-solve, and work collaboratively with team members is essential for success in this role.

Job Summary:

Miredo Asia Private Limited is in search of a highly meticulous and detail-oriented individual to assume the role of Administrative and Sales Support Specialist. Our ideal candidate thrives in a dynamic environment, exhibits exceptional organisational aptitude, and possesses an unparalleled attention to detail. This multifaceted position encompasses a broad spectrum of responsibilities, spanning administrative tasks, inside sales support, sales coordination, invoicing, and collections.

About Miredo Asia Private Limited:

Miredo Asia Private Limited, a forward-thinking and environmentally conscious company, specialising in sustainable products and solutions aimed at enhancing comfort while saving energy and reducing bills. Our award-winning product lineup includes heat-reflecting solar window films from Japan, which recently secured the CapitaLand Sustainability Challenge 2023 award, and innovative water-saving smart valves designed to cut water bills by over 30%.

Key Responsibilities:

• Offer robust administrative support to the sales team, ensuring the seamless operation of the department.
• Engage actively in inside sales activities, promptly addressing customer inquiries, crafting quotes, and facilitating sales order processing.
• Help streamline sales efforts across various departments, aligning them with both company goals and customer satisfaction.
• Diligently manage and update sales and customer records, ensuring all data is current and easily accessible.
• Assist in the compilation and dissemination of accurate sales reports and presentations, upholding a strict standard of attention to detail.
• Oversee invoicing processes, including the creation, distribution, and follow-up of outstanding invoices.
• Manage collections responsibilities, guaranteeing timely customer payments and resolving any related discrepancies or issues as needed.
• Aid in the organisation and coordination of sales events, trade shows, and meetings.
• Undertake additional administrative duties as necessary, such as filing, data entry, and document preparation.

Qualifications:

• Documented experience in an administrative role with duties encompassing sales support, invoicing, and collections.
• Unwavering attention to detail and a steadfast commitment to accuracy.
• Strong organisational and time-management skills with a proven ability to prioritise tasks efficiently.
• Proficient verbal and written communication skills in English. Additional multilingual language skills a plus
• Competency in Google Workspace (Drive, Docs, Sheets, Slides) and experience with CRM software a bonus.
• A good understanding of invoicing and collections processes.
• Ability to work both independently and collaboratively as part of a team.
• Excellent communication and people skills, with the ability to engage effectively with customers and team members.
• A proactive and detail-oriented approach to work.
• Flexibility to adapt to a dynamic work environment with varying tasks.

What We Offer:

• A role in a company committed to sustainability and innovative solutions.
• The opportunity to work with award-winning products in the sustainability sector.
• A supportive and dynamic work environment.
• Flexible work arrangements combining office presence and the option to work from home.
• Competitive salary and benefits package.

To apply, please forward your resume and a cover letter, outlining your relevant experience and explaining why you are the optimal candidate for this position, to [email protected] or Whatsapp to 31389012

The Research Administration & Development Office (RADO) is established to serve as an administration & liaison office to support all research works at National Heart Research Institute Singapore, National Heart Centre Singapore.

As a RADO executive, you will assist with research grant applications and manage awarded grants. You will update all grant data in the research administration database in a timely manner and upkeep the maintenance of the database. You are responsible for extracting, processing and collating data relating to research KPIs and ensuring data accuracy. You will also liaise with external grant agencies, the Ministry of Health, other hospitals and professional bodies on grant and administrative matters.

In addition, you will assist in the planning, implementation and administration of research policies and programmes. You will be involved in the research space planning and responsible for the maintenance of equipment inventory. You will also provide procurement support on research laboratory equipment and common supplies. Other administrative duties include minutes writing and co-ordinating/organising research meetings, forums, conferences, presentations and training. The selected candidate will be offered employment on 2-years renewable contractual terms.

Requirements:

• Degree in Biomedical Science or Life Science
• Experience in laboratory operations or facilities support would be an advantage
• Proficiency in Microsoft Office applications and data management
• Meticulous with demonstrated organisational skill, able to multi-task and work independently
• Excellent interpersonal, written and oral communications skills

Job description

Company Description

Kaleidoscope Therapy Centre Pte Ltd is a child-led, family-focused, and strengths-based children's therapy center located in Singapore. We have been providing excellence in speech therapy, occupational therapy, physiotherapy, psychology services, and an early intervention program since 1999.

Role Description

This is a full-time on-site role for a Pediatric Speech and Language Therapist. The therapist will be responsible for

• Conduct 1-to-1 and/or group speech therapy sessions therapy sessions in Kaleidoscope Therapy Centre, preschools, or home settings as required.
• Support and provide individual and/or group therapy in Kaleidoscope's Early Intervention Programmes as assigned.
• Conducting assessments to diagnose speech, language, communication, feeding and swallowing disorders
• Collaborating with families, caregivers and other professionals to develop and implement individualised treatment plans
• Maintaining accurate records and document client progress

The successful candidate will need to commit to working 5 days a week from Tuesday to Saturday, with shifts from 9:00 AM to 6:00 PM.

Skills and Qualifications

• Bachelor’s or Master's degree in Speech and Language Therapy or a related field from an AHPC recognized institution.
• Full registration with the Allied Health Professions Council (AHPC) in Singapore.
• Minimium of 5 years experience in a pediatric setting and working with children and families
• Proficient in speech and language assessment tools.
• Strong communication and interpersonal skills.
• Ability to develop and implement treatment plans.
• Basic knowledge of research methods and evidence-based practice.
• Time management and organisational skills
• Experience in assessing and treating speech and language disorders
• Ability to work effectively as part of a multidisciplinary team
• Experience in working with children with special needs or in Early Intervention Programmes is a plus

The SingHealth Centre for Population Health Research and Implementation (CPHRI) is the nexus for population health research, innovation, implementation science and evaluation in SingHealth. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will assist the Principal Investigator to perform a variety of functions such assisting in developing study plans and conducting literature reviews. You will be tasked to prepare Institutional Review Board applications as well as assist in subject recruitment, data collection and data management. You will assist with quality control and preparations for quality assurance. You will be required to liaise with study partners to ensure all study-related activities are carried out efficiently and coordinate project meetings. You will particpate in the preparation of abstracts, posters and manuscripts for dissemination of study results as well as reports as required by the funder.

Requirements

• Bachelor’s degree in Public Health, Biological Sciences, Social Sciences, Epidemiology or related academic area
• Knowledge of Microsoft Office applications and data analytics software (e.g. SPSS, STATA, Python and NVivo) is an advantage
• Good verbal and written communication skills
• Good time management skill
• Good interpersonal skills and ability to work both independently and in a team

· Excellent working knowledge of managing seafreight and airfreight - import, export goods and associated documentation

· Prepare quotations, handle enquiries and shipping activities

· Respond to and follow up on sales enquiries

· Service maintain and develop existing / new customers through planned individual account support

· Negotiate for competitive costs from overseas office/agents/Shipping Lines/vendors

· Coordinate with respective stakeholders i.e. customers, agents, carriers, hauliers etc for their import/export/transhipment activities and documentation

· To provide support for sales and marketing activities as required

· Ensure documentation compliance

· Perform cost management

· Any other ad hoc task assigned

Job Requirements

· Minimum 'O' Level

· Preferred some years of working experience in the related field for this position

· Good working attitude with a positive mindset, good communications skills, problem/dispute handling

· Knowledge of sea/air shipment procedures/processes

· Basic knowledge of dangerous goods compliance

· Knowledge of portnet/tradenet will be an advantage

· Knowledge of costing/pricing will be an advantage

· Team player, able to work independently with minimum supervision, self-initiated and task-orientated

· Able to work in a fast-paced environment

· Being Able to start work on short notice will be an advantage

· Singaporean encourage to apply

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities at the SingHealth Regional Health System. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will support the work of the Population-based, Unified, Learning System for Enhanced and Sustainable Health (PULSES) Centre Grant which seeks to develop a learning and integrated Regional Health System to address unmet needs and advance population health research in Singapore.

You will assist the Principal Investigator (PI) in conducting literature reviews and systematic reviews as well as assisting with study design and planning. You will conduct quantitative and qualitative research studies and perform data analysis. You will organise analytical and research activities and prepare manuscripts/reports/proposals. You will offer technical guidance and research support to department staff in the domain of analytics and programme evaluation. You will also support the development of educational curriculum and conduct education activities related to the various population health research areas and projects.

Requirement

• Master’s degree in Health Economics, Public Health, Biostatistics, Social Science, Epidemiology or related academic area with least 2 years’ experience in population health research
• Experience in health economics, built environment on social factors and health or implementation science will be an advantage
• Experience in using any statistical package (SPSS/STATA/SAS) or qualitative analysis software Nvivo
• Good verbal and written communication skills
• Good interpersonal skills and ability to work both independently and in a team

Job Description

The Singapore National Eye Centre/Singapore Eye Research Institute (SNEC/SERI), in collaboration with Nanyang Technological University (NTU), is seeking a highly qualified and motivated individual to take on a significant role in this exciting and rapidly developing research group.

You will be expected to perform, but not limited to:

• Perform data analysis, image processing and modelling on novel ocular imaging data;
• Compile data, summarize and interpret results of the analysis in reports and journal articles;
• Conduct research within SERI in line with its research strategy and under the direction and supervision of the Principal Investigators and Collaborators;
• Actively participate in these research projects in a team-based, cross-functional research environment.

Job Requirements

• Bachelor of Biomedical Engineering, Computer Science, Computer Engineering or related discipline;
• Possess good programming and image processing skills (e.g. MATLAB, Python);
• Previous experience in medical image analysis and software development;
• Able to work independently, as well as in a team-based, cross-functional research team.

Note: Eventual package offered will commensurate with qualifications and experience.

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities in SingHealth. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will support the work of the Population-based, Unified, Learning System for Enhanced and Sustainable Health (PULSES) Centre Grant as well as other signature research programmes in the centre. You will assist the Principal Investigators in developing grant proposals and study plans. You will conduct literature reviews and systematic reviews as well as assist with study design and planning. You are required to perform data analysis and ensure the accuracy in the data interpreted.

You will be involved in the preparation of abstracts/posters/manuscripts/reports. You will oversee the process and quality of the study execution and keep track of timelines and budget. You will also lead a team of junior research staff and provide technical supervision.

Requirements

• PhD degree in Social Science, Biostatistics, Public Health, Epidemiology, Health Economics or related academic area with at least 3 years’ experience in population health research
• Experience in health economics or implementation science will be an advantage
• Track record of publications in peer-reviewed journals
• Strong quantitative or qualitative research skills
• Proficient with advanced data analytics software (eg. SPSS, STATA, SAS) or qualitative analysis software (eg. Nvivo)
• Excellent written and verbal communication skills
• Highly motivated, independent and able to work in a dynamic environment
• Ability to work independently and in a team

The Singapore National Eye Centre/Singapore Eye Research Institute (SNEC/SERI), is seeking a highly qualified and motivated individual to take on a significant role in this exciting and rapidly developing research group.

The Ocular Epidemiological Research Group at SERI conducts ophthalmic epidemiologic research via machine learning in Singapore and Asia. In addition, together with Retina and Glaucoma Research Groups at SERI, we are conducting several clinical projects, collectively involving over 100,000 study subjects, with comprehensive image and genetic data.

For the role of a Research Officer, you will be working in the Ocular Epidemiology Research Group with the following (but not limited to) responsibilities,

• Assist Principal Investigator (PI) and Research Fellow in developing study plans and conduct literature reviews to aid grant applications and scientific manuscripts.
• Prepare reports and ethics applications
• Perform image processing (e.g. Python, MATLAB).
• Perform data validation and analysis using advanced data analytics software (e.g., SPSS, STATA, SAS).
• Perform data validation and analysis using advanced machine learning platforms (e.g., TensorFlow, Caffe, pytorch, etc.).
• Coordinate and communicate with funding organizations, and collaborators
• Assist in study execution, managing project timelines, and participate in the preparation of abstracts, posters and presentations
• Interpret and present study results
• Train and manage junior coordinators and students
• Perform other related or additional duties assigned by the PI

Requirements:

• A Bachelor degree in computer science, computer vision, robotics, public health, biostatistics or relevant disciplines is preferable
• Good written and verbal communication skills
• Advanced knowledge in statistical analysis and machine learning
• Ability to work independently with minimal supervision and to multi-task several projects at a time
• An analytical mind, drive and dynamic personality
• He/ She can additionally be assured of a fulfilling and challenging career in a fast-paced and dynamic organization. We strongly encourage continuous education and development through our in-house training programmes and external courses.

Note: Package offered will commensurate with qualifications and experience.

We are on the lookout for a highly motivated individual to become a pivotal member of our dynamic team at the NCCS. In this role, you will be instrumental in shaping Singapore’s cancer research infrastructure centered around a national cancer database that consolidates clinical data from the largest cancer healthcare cluster in Singapore, tissue availability through tissue bank network and molecular research data. These components are meticulously linked to each other and integrated cluster-wide, forming the backbone of our data-driven projects.

This position offers an exciting opportunity to contribute to SingHealth coordinated projects that seeks to use translational research & big-data analytics to enhance cancer healthcare delivery for improved patient outcomes for Singaporeans & beyond.

Your responsibilities will include:

1. Project Management:

- Assist in the planning, execution, and monitoring of SingHealth healthcare research projects from initiation to completion.

- Collaborate with project stakeholders to define project scope, goals, and deliverables.

- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.

- Manage project and team meetings across sub-teams towards a larger objective.

- Track project progress, identify potential risks and issues, and implement corrective actions as needed.

- Communicate project updates and status reports to project team members and stakeholders.

- Interface with business development teams to identify project opportunities and support feasibility assessment.

2. Data Management:

- Oversee healthcare data extraction, storage, and analysis activities in accordance with regulatory requirements and organizational standards.

- Oversee data validation, cleaning, and harmonization processes to ensure data integrity and accuracy.

- Oversee development and maintenance of databases, spreadsheets, and other data management tools to support project activities.

- Facilitate data transformation and preparation between systems to ensure seamless data integration.

- Guide data analysis and generate reports to support decision-making and project evaluation.

- Collaborate with internal and external stakeholders to identify data needs and requirements for healthcare projects.

- Ensure compliance with data privacy and security policies, including HIM-DM regulations.

Requirements:

- Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

- Minimal 5 years of experience in project management and data management, preferably in a Healthcare or Research setting.

- Certification in project management (e.g., PMP) and experience with oncology, research or healthcare data management systems are desirable but not required.

- Proficiency in project management tools and software, such as Microsoft Project, Trello, or Jira.

- Strong analytical skills and attention to detail, with the ability to analyze large data sets and generate actionable insights.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.

- Knowledge of healthcare regulations and data privacy standards, including HBRA, HTF, HIM-DM compliance.

- Ability to work across different domains (biomedical research, data science, analytics)

- Meticulous, with excellent organizational and time management skills

- Good communication, organizational and interpersonal skills

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Ability to work on multiple projects involving multiple stakeholders concurrently.

PHARMACY TECHICIAN

You will assist our pharmacists in housekeeping, preparing, distributing, dispensing and inventory management of pharmaceuticals. You will be required to interact with patients, caregivers and other healthcare providers to achieve desired patient outcomes. You will also help to collate and monitor pharmaceutical data and reports.

Requirements

• GCE ‘O’ Level with Certificate in Pharmacy Technician Course and/or a Diploma in Biomedical Science/Pharmaceutical Science or its equivalent
• Pleasant disposition with good communication skills
• Meticulous and able to work independently
• Proficient in Microsoft Office applications

Looking for Customer Acquisition Executive

Responsibilities:

1. Proactively pursue lead generation through calling prospective SME businesses.
2. Follow-up closely on qualified leads, managing the entire sales cycle, preparing proposals and presentations for qualified clients.
3. Building rapport and maintaining good relationship with clients.
4. Identify and map business strength and customers needs.
5. Maintaining supplies of sales presentation materials, including slides and brochures.
6. Understanding company's business models and have good product knowledge.

Skills:

1. Building strong customer relationship by handling customer expectation in order to achieve high customer satisfaction.
2. Develop and implement improvements to existing operational procedures in order to maximize efficiency and improve operations costs.
3. Gain knowledge and exposure from conducting market researches, reports and understand consumers' needs from the process.
4. Work closely with business partners and clients to widen company's profile and market base.
5. Ability to keep track and draw out sales reports to assist in pipeline planning of the company.
6. Good product knowledge and softskills.

(6 Months period)

RESPONSIBILITIES

• Provide after-sales service support, installation, commissioning and repair of laboratory/ research/ analytical equipments
• Provide technical consultation to customers
• To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline
• To prepare service reports

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Able to work independently and a team player
• Excellent communication and interpersonal skills
• Self-motivated, results-oriented individual with good business acumen
• Minimum 2 years of related work experience in service / maintenance
• Experience in Diagnostic Imaging and IT will be an advantage
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

Purpose of the Role:

Reporting to the Head of Dept, you will provide administrative support for the following programmes:

• Human Papillomavirus (HPV) Education & Immunisation Catch Up Cohort
• Colorectal Cancer Awareness Campaign
• Breast Cancer Awareness Campaign

Key Responsibilities:

Administrative Support

• Call and remind participants who have taken their first dose of HPV vaccination to complete their second and third dose
• Call participants who have indicated their interest to go for their HPV vaccination
• Provide backroom and administrative support for the (HPV, CCAM, BCAM programmes)
• Collate and process invoices from the partners/ general practitioners (GPs) (HPV programme)
• Attend to partners and GP enquiries
• Outreach to GPs to come onboard the programme
• Plan and prepare monthly reports for the HPV programme and for relevant partners
• Provide timely support and maintain a high level of engagement with the partners
• Ensure timely communication to all partners

Others duties include:

• Ensure that the related records are keyed into the internal data system (LEAP)
• Draw up the annual report write-up for related projects
• Answer phone calls for event registrations and other queries
• Assist in administration duties as required by the department

Key Requirements:

• Diploma in Business or Marketing
• Fresh graduates are welcome
• Excellent customer service
• Conflict management
• Work independently in a team setting to achieve the strategic goals
• Excellent verbal and written skills
• Able to analyse qualitative and quantitative data to help conceptualise and plan the programme

Job Highlights:
Enhance exposure to the government sector
Nearest MRT: Outram Park
Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)
Salary: up to $3,000 per month - commensurate based on experience
Contract duration: 6 months

Job description:

• Assist in overseeing the operations of a smoking/vaping cessation virtual counselling pilot programmes.
• Coordinate with multiple internal and external stakeholders including schools and counsellors.
• Handling the logistical aspects of the virtual counselling sessions.
• Communicate with the counsellors and provide them with necessary information and support.
• Compile data for evaluation and reporting.
• Participate in pilot project development as part of the team.
• Support additional tasking or coordination related.

Job requirements:

• Only Singaporean.
• Minimum a Diploma or Degree in any discipline.
• Proficiency in using virtual communication tools such as Zoom, Microsoft Teams.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing )
EA 05C3053

We are offering a unique opportunity to join the SingHealth Duke-NUS Institute of Biodiversity Medicine as a Bioinformatician. In this role, you will contribute to projects related to plant genomic analysis with a focus on regional plants and food security in Southeast Asia. You will integrate information from protein analysis and metabolomics to understand and realise the potential of this plants. Your expertise in data analysis will be crucial in managing, extracting, mining, and analyzing NGS data, as well as preparing research publications.

Key Responsibilities:

- Plant Genomic Analysis: Conduct in-depth genomic studies on medicinal plants to enhance food security and explore their therapeutic potential.

- Multi-Omics Integration: Combine data from genomics, proteomics, and metabolomics to gain comprehensive insights into plant biology.

- NGS Data Analysis: Utilize advanced NGS techniques and tools for high-throughput data analysis.

- Research Publication: Lead, prepare and contribute to high-impact research publications.

Job Requirements:

- Educational Background: PhD in Bioinformatics, Genomics, Mathematics, Physics, or related fields with at least 1-year experience in NGS data analysis.

- Technical Skills: Familiarity in Unix-based OS and High-Performance Computing (HPC).

- Programming Skills: Competent in genomic data exploration, analysis, and visualization using any programming language.

- Multi-Omics Data: Experience in preprocessing and analyzing multi-omics sequencing data (DNA/RNA/ChIP-Seq) using bioinformatics tools/software/pipelines.

- Project Management: Ability to manage and lead projects, either individually or as part of a team.

- Innovation and Initiative: Demonstrated ability to generate innovative ideas and concepts to drive projects forward.

- Interpersonal Skills: Strong team player with good interpersonal skills.

- Continuous Learning: Eagerness to take on new challenges and committed to continuous learning.

This role offers a unique opportunity for professional growth and development in the field of plant genomics, with significant implications for medicinal plant research and food security in Southeast Asia. Join us to make a meaningful impact on biodiversity medicine and contribute to sustainable solutions for global challenges.

Job Description:

• Respond and generate quotation in response to existing customers
• Response to inquiries and provide solutions to customer needs
• Recommend customers for upgrades and maintenance contracts
• Attend surveys to determine more complex needs
• Design and proposal of basic to mid-level complexity solutions.
• Prepare necessary checks on stock availability and lead time of items before generating quotation
• Process signed quotations or purchase orders received from customers
• Work with procurement team on alternatives for required stock item that are not available

Job Requirements:

• Candidate must possess at least ITE, diploma or equivalent qualification
• 3 years of experience in security system would be an advantage. No prior sales experience is required if he/she has security technology knowledge
• Mature and meticulous individual with attention to details and a logical mindset
• Familiar with ERP / CRM system (i.e. Salesforce, NetSuite) and MS Office Applications (i.e. Excel, Word, PowerPoint)
• On the job training will be provided
• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• Typically 80% indoor, 20% outdoor

Job Responsibilities

• Scanning and filing of documents
• Uploading of invoices and documents onto company's system portal and clients' portal
• Assist in other administrative work where necessary

Requirements

• Knows how to use basic computer and system functions
• Team player

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree in computer science or related fields

- Experience in automation tools such as Blue Prism and UiPath would be advantageous

- Passionate in boosting efficiency through streamlining and automating work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment

- A team player who enjoys working with people

You will report to the corresponding PI and research manager of the VICTORY programme and work closely with Laboratory of Cell Therapy and Cancer Vaccine team members to provide technical expertise in large-scale multi-omics data analytics for pre-clinical/clinical studies. You will be expected to work collaboratively with other local and international collaborations depending on the need of the projects. One of the key focuses would be to integrate the transcriptomics and immunomics data and correlate with clinical data.

Your responsibilities will include:

- Support lab projects.

- Perform bioinformatic analysis to analyse scRNA-Seq, spatial protein/transcriptomic data, proteomics data to produce manuscript-ready figures and data.

- Setup customised data processing pipelines for high-throughput sequencing data and antigen prediction.

- Supporting trial-related projects.

- Assist research manager/senior research fellow on any ad hoc bioinformatic analysis and tasks.

Requirements:

- Ph.D. / M.S. / B.S. in Bioinformatics or related fields (e.g., biostatistics, computational biology, computer science).

- 1 to 3 years of experience in bioinformatics analysis.

- Experience in next-generation sequencing data processing from data quality control, alignment, variant calling, quantification, annotation and visualization (eg. scRNA-Seq, CITE-Seq, ATAC-seq, etc).

- Experience in R/Python/Perl and familiar with Linux environment.

- Experience in analysing single-cell TCR-seq data is a huge plus.

- Experience in analysing spatial data (multiplexed protein/transcriptomics data) is a huge plus.

- Experience in handling clinical data is a plus.

- Excellent interpersonal skills, good team player, and fast learner.

- Excellent analytical, problem-solving, and technical skills; detail oriented.

Duties and Responsibilities:

- Blood processing, DNA and RNA extraction of patient samples.

- Routinely update and maintain the database of collected patient samples.

- Assist and guide Intern students in sample processing and experiments.

- Manage the day-to-day operation of the laboratory.

- Assist in laboratory management including procurement of consumables, maintaining laboratory records and safety protocols.

- Perform other research-related duties related to the daily running of the laboratory as assigned by the Principal Investigator.

Job Requirements:

- Diploma in Biomedical/Life Sciences, or related fields. Fresh graduates are welcome.

- Experience in molecular biology is a plus, but not necessary.

- Must be comfortable handling blood or tissue samples.

- Meticulous in record keeping and possess good organizational skills.

- Keen to learn new techniques.

- Strong initiative and good communication skills are necessary.

- Highly motivated and able to work independently and with other team members under pressure and tight deadlines.

- Training will be provided.

Job Duties:

Registration/ Appointment/ Payment Services

- Perform patient registration, appointment scheduling, billing and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks in accordance with standard procedures at the end of business day.

Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as performing eye evaluation tests, eye drops instillation and rendering of basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is ready for use at all times.

Financial Counselling Services

- Perform scheduling of pre-operative assessment and surgery appointments.

- Provide pre-surgery financial counselling to patients and/ or caregivers.

- Provide general pre-surgery preparation advice to patients and/ or caregivers.

- Attend to and facilitate patient enquiry/ requests.

Others

- Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.

- Participate in work improvement discussions and contribute ideas/ suggestions to improve processes and workflows.

- Any other duties assigned.

Job Requirements:

- Candidate must possess at least diploma or equivalent and preferably with 1 year of customer service experience.

- Demonstrate good communication and interpersonal skills with patients, caregivers and colleagues.

- Comply with SNEC service standards.

- Possess growth mindset and development aspiration to attain full PSA skill-sets.

- Demonstrate good situational handling skills when attending to patients

- Meticulous and possess good teamwork and organisation skills

- Able to thrive in fast-paced environment and adapt well to internal and external changes

- Flexible to be deployed to SNEC branches and affiliated clinics besides Main Centre, based on operational requirements.

- Available to work on Saturday.