Total 2,685 Customer Service job vacancies in d09 cairnhill orchard river valley

• Process oracle and impex for Samic items
• Use inhouse WMS for SOI inventory
• Daily AWB summary
• Billing
• Month end report
• Provide customer support whenever required
• Provide backup during colleague’s absences
• Any other ad hoc duties assigned

Job requirement

Min NITEC in any course

Experience in customer service is highly advantageous

Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

$10/hr , 5.5 days

Job Scope

• Assist in Registration
• Scheduling of appointments and handling enquiries
• Guiding and directing patients
• Assist nurses and radiographers on duty
• May need to help with toileting duties in the event immobile patients need help during their time in department

Requirement

• Keen to work in healthcare
• Able to work for 6 months

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Opportunity

• Work with a well-established computer and electronics company
• Working Hour: Monday – Friday 9am – 6pm
• Work location: Central

The Talent

• Fluent in both spoken and written English, with excellent communication skills and the ability to interact with users of different levels and backgrounds.
• Proficient in using Help desk tool to manage tickets for users, follow up on issues, and provide timely resolutions.
• Able to provide day to day support for end users on various desktop related issues, such as printer, Outlook, OS, etc.
• Experienced in building machines for end users in case of machine crash, and ensuring data backup and recovery.
• Proactive in identifying the root causes of issues and providing fixed solutions, as well as escalating complex problems to relevant teams or vendors.
• Responsible for managing VIP users' issues and communicating with them professionally and courteously, while meeting their expectations and needs.

The Job

• Manage Help desk tool and manage tickets for users.
• Reset password for user and provide day to day support for end users.
• Provide any technical help for desktop related issues, like printer, Outlook, OS issue.
• Build machine for end user in case machine is crashed.
• Identify the issues pro-actively and provide fixed solution.
• Manage VIP users for their day to day issues

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Job Description

• Manage the assignment results tracking for all courses.
• Meticulous checking of student’s results to produce accurate academic results for Exam Board approval.
• Track and monitoring for non-submission student assignments and re-sit assignment.
• Provide students with written advice on their examinations schedule, including advice to students who are repeating modules.
• Work closely with Faculty in the student re-assessment process.
• Assist in the efficient procession of students requests e.g. certification letter, academic transcript, verification of student records and other related academic student results record.
• Assist in the accurate submission of student result and information for E-Cert generation.
• Proper safekeeping of assessment records before archiving due date
• Provide support and assist students with academic enquiries.
• Liaise academic matters with university partners.
• Provide administrative support for all the programmes offered in the Institute.
• Coordinate and assist with communication efforts with other departments if needed.
• Prepare reports when needed for Academic Board, Examination Board, with related to the University programme assigned.
• Provide general administrative support as needed to assist other programmes and operations within the Institute.

Minimum Academic Qualifications

Diploma or equivalent

Selection Criteria

1. Creative and analytical

2. Detail-oriented

3. Strong verbal and written communication skills

4. Ability to work in groups

5. Min 1 year of relevant working experience or equivalent

Job Role and Responsibilities

• You are responsible in meeting overall educational and social needs of children under your care.
• You are to assess children with learning and developmental issues identified by pre-school teachers using the prescribed screening tools.
• You are expected to provide differentiated intervention approach to the children in the areas of educational needs, behavioral learning, social and social communication skills
• You are expected to develop Child Specific Education Plan where needed and progress reports to your superior
• You will conduct intervention through support packages to Developmental Support-Learning Support (DS-LD) children
• You are to work co-operatively with families and pre-schools to support children’s learning and development
• You are to provide in-class support to children whom received intervention packages, ensuring goals set achieved during sessions with the DS-LS children and are generalized into classroom

Job Requirements

• Specialist Diploma in Early Childhood Learning Support (SDELS) / Special Needs or its equivalent
• Minimum 2 years working experiences in the early childhood sector as Learning Support Educator
• Possess good communication skills and the ability to engage children
• Nurturing and dedicated to the development and well-being of children
• Self-driven team player with positive attitude
• Able to work independently with minimum supervision

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

Job Responsibilities:

• Operational, administrative, and analytical support
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• Produce and distribute correspondence memos, letters, and forms etc. to enhance & streamline productivity & communication within the group
• Gather and prepare required information for PO creation, including tracking and follow up on invoices submission to CRU team
• Research and creates presentations
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Book travel arrangements, submit and reconcile expense reports
• Track, review and process periodic e-mailers for wider communications
• Execute monthly KPI inspection with detailed reporting and its necessary performance updating and archiving
• Support non-employees onboarding including collating necessary documents for background checks

Job Requirements:

• Minimum Degree in Hospitality or related field (role involves supporting hospitality services business for bank)
• Minimum 4 years of experience in hospitality / retail
• Highly proficient in MS Office

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

The Opportunity

• Adecco is partnering with a leading bank to look for a Business Management Support executive.
• Office Location: MBFC
• Starts off as a 12 months contract

The Job

1) CWF to develop and implement marketing strategies for Remittance, Ecosystem and Marketplace

2) To coordinate with internal teams and external agencies to manage and optimize digital marketing platforms, including social media channels, email marketing, website, and other online channels

3) Responsible for launching experiments leveraging on AIML/Gen AI to drive Remittance, Ecosystem and Marketplace business

4) To analyze marketing data and metrics to track campaign performance and identify areas for improvement.

5) To lead the setup of control towers with clear definition of success metrics and focus on driving top funnel traffic and business outcomes

6) Collaborate with cross-functional teams to ensure marketing initiatives align with overall business objectives.

The Talent

• 4-7 years of related working experience (eg. marketing, PMO, ops, assistant product manager etc.)

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply BMS
• We regret to inform that only shortlisted candidates will be contacted

The Administrative Executive will be responsible to the Principal for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Role & Responsibilities

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Manage students information
• Issue invoices, collect school fees and issue receipts
• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etcPrepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Prepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages.
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

Customer Experience

• To build service relationships with clients.
• Single point of contract (SPOC) on operations matters.
• Oversee day-to-day fault management for critical/esclated incidents (24x7 on escalation call).
• Take ownership in handling and managing fault outages.
• Provide regular updates and ensure timely fault resolution for critical/escalated incident.
• Investigate outages and prepare RFO with recommendation on corrective and improvement action plans.
• Overseeing the entire planned maintenance cycle for customer's critical services.
• Develop customized processes and support to meet customers' special needs.

Service Level

• To manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.
• Conduct monthly network performance review that basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Develop improvement plan on prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Recommend network enhancement initiatives.

Service Improvement

• Continuously look for new ways to improve the technical and customer relationship grade of services to improve customer satisfaction.

Skills for Success:

• Diploma / Degree in Computer Science / Engineering or equivalent.
• 2-3 years in the Telecommunications industry in the Operational and/or Service Delivery field.
• Knowledge in Network Protocol and Networking WAN technologies(e.g.: Network Protocol: OSPF, BGP, etc).
  (e.g.: WAN technologies: Leased Line, MPLS, VPN, Internet, Metho Ethernet, SD WAN, NFV, Clouds, Security etc).
  
• ITIL v3 Foundations certification.
• CCNA and Lean Six Sigma is an added advantage.
• Experience in corporate teleommunications and networking are added advantage.
• Service management experience preferred.
• Experience in customer service environment.
• Have a passion for customer service and possess excellent customer handling skills.
• Possess commercial and business awareness.
• Possess interpersonal and communication skills in a multicultural environment.
• Good at planning and organization.
• Independent and capable of decision making and problem solving.
• Highly motivated and able to work independently under pressure.
• Good communication and written skills in English.
• Good in report writing and presentation skill.

Job Responsibilities:

• Together with the Pedagogy team , provide leadership to teachers in quality early childhood curriculum design, development and implementation of teaching;
• Coach and support teachers to monitor, assess, document and maintain evaluation and assessment of children’s learning and development;
• Develop strategies to market and maintain the school’s student enrolment to maximise the school capacity;
• Manage cost control in all aspects of school operations;
• Select, coach and mentor teachers to maximise their professional relationship with parents, harmonious working relations with colleagues and teaching performance for the growth of students under their care;
• Maintain students’ records and teacher to student ratio as required by the Ministry and where necessary stand in as class teacher to maintain such ratio;
• Maintain the school physical condition and maximise the facilities to provide learning environment of students;
• Establish and maintain positive and effective communication with parents and the school community;
• Organise school events to support cultural, festive events, racial harmony and green environment

Job Requirements:

• A recognised Bachelor degree in Early Childhood Education from an approved institution and Diploma in Early Childhood Care & Education (Leadership) or its equivalent;
• At least 5 years working experience in a pre-school with at least 2 years in a leadership role
• High EQ, matured, exemplary leadership and management skills are essential;
• Exceptional interpersonal skills
• Excellent written and verbal communication skills.
• We seek only passionate and dedicated educators who want to make a difference in children's learning.

Working location: North-East / East

We offer a competitive remuneration package plus benefits to the right candidate.Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below.

Please include cover application letter and detailed CV with current and expected salary, and copies of qualifications and testimonials.On appointment original copies must be provided for verification.

Responsibilities:

• Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
• Provide assistance to customers on the use of the Company’s portals and mobile app.
• Ensure every service request/feedback/complaint is followed through to closure within service standards.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Assist in department procedures, workflows and administration.

Requirements:

• Minimum Tertiary Diploma
• Good communication skill and writing skill
• Proficient in MS Word and Excel

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Objective / Purpose of the Job

To provide administrative & accounting book keeping support to facilitate the smooth running of the clinic environment and support high delivery of quality patient care.

Admin Duties

- Customer service at the front desk attending to walk in enquiries and phone calls/messages

- Daily receiving of payment and check of clinic payments against invoices

- Daily entry and recording of invoices into the accounting system for timely and accurate payments to clients and vendors.

- Cross-check invoices across accounting records

- Maintain filing records effectively, including monthly statements of expenses and accounts from clients and vendors.

- Manage the clinic’s general stationery, pantry and inventory supplies.

- Daily basic house keeping duties

- Ad-hoc duties as assigned.

Skills and Abilities

· Good written, communication, and customer service skills, especially a courteous yet firm speaking voice. Comfortable communicating with people of different nationalities.

· Has a proven track record of handling paymetn enquiries and disputed charges and negotiating payments with and/or patients.

· Confident, persistent, and can keep calm under pressure.

· A keen eye for details and proficiency in handling numbers with accuracy. Hands-on experience with MS Excel and Xero accounting software will be an advantage.

· Mature and able to work independently.

· Ability to multi-task and stay organized.

· Collaborate well with others.

Qualifications

- Min. Diploma/'O' levels

- Minimum 2 years experience in GP/Medical Clinic

for Singaporean / PR

- Able to start immediately

Contact clinic operation manager for any enquiries: [email protected]

• Work closely with Assistant Manager in the provision of frontline counter services to patients in community clinic and/or other community events.
• This will include assisting patients to verify their service requirement, managing patient queues, handle enquiries, and to provide administrative support to the Assistant Manager and Resident Physician.

For interested candidates, please send your updated resume:

Jobscope:

• Patient registration
• Assisting patients with enquiries at the self service kioks
• Schedule appointment
• Collecting payment
• Able to start work early
• Monthly Renewable contract - long term

Requirements

• Possess at least a GCE O/N/Nitec / Diploma in any field
• Keen interest in the healthcare sector
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Duties

• Manage supervisor’s schedule, appointments and claims. Provide smooth administrative support to Value & Safety Office (VSO) team members.
  • Organise departmental events and training workshops. Participate in events’ service agreements, sourcing and recommendations of vendors.
  • Understand and conform to procurement guidelines for all stages of purchasing procedures with timely approval, accurate entries and proper filings.
• Monitor department generic email box and distribute incoming info or communications.
• Refresh departmental intranet and shared digital workspace with updated information.
  • Manage incoming or outgoing documents and billing in a timely manner including courier services and postage, name card printing, etc.
• Manage end-to-end arrangement of local or overseas conference, study and visit trips.
• Review, improve and update administrative policies and standard operating processes.
• Organises department team bonding activities to promote and strengthen camaraderie.
• Assist in departmental annual budget preparation and provide monthly update.
• Oversee office supplies and liaise with suppliers and vendors.
  • Assist in on-boarding process for staff including scheduling of orientation sessions, application of IT access, etc.
• Provide secretariat functions such as minutes-taking for department meetings.
• Any other duties or project as assigned by Head of Department (HOD) and/or supervisors.

Requirements

• Min GCE O-level with 5 years of administrative or secretarial experience or;
• Diploma in Business Administration or equivalent. Preferably with some working experience.

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

The Job:

• Order to CashCommunicate regularly with customer to handle their PO and confirmation
• Coordinate with warehouse for stock availability
• Arrange delivery to meet customer expected date and invoice on time, coordination with warehouse
• Replenishment stockRegularly communicate with sales for market development
  Calculate stock requirements based on demand planning and historical data
  Create PO to respecting supplier (affiliate or non-affiliate)
  Monitor and ensure all PO's in line with requirement and communicated
• Import ActivitiesMonitor shipping schedule, receive notification of arrival of import materials, closely coordination with GBS
  
  

Interested applicants may email resume to [email protected]

JANE LUI JIE'EN (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

We are looking for contract Customer Service Agent to be outsourced to our clients from the healthcare industry.

Job Description:

• Process customer orders and inquiries daily via email, fax, or phone
• Follow up closely with business units on fixed and ad-hoc billing, including generating monthly reports and posting invoices
• Coordinate and communicate sales order status to customers and sales teams
• Collaborate with internal departments to ensure smooth deliveries and address any issues promptly
• Manage export shipments for both intercompany and direct overseas customers, including preparation of shipping documents
• Assist in investigating internal and external complaints, identifying root causes, and proposing solutions
• Ensure compliance with hazardous substance regulations, including validation of licenses from customers
• Perform ad-hoc duties as assigned by manager

Requirement:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.
• Proficient in SAP.

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Attend to queries via phone calls
• Updating of information in the system
• Other duties as assigned

Location: Ubi

4 work timings to choose from:

1)

Monday

9am-5pm

Tue – Fri

10am-2pm / 11am-3pm

Saturday

9am-1pm

5 days work week; Monday & Saturday mandatory to work

2)

Mon – Fri

5pm-9pm


3)

5 days including weekends.

9am-1pm

10am-2pm

11am-3pm

(Only 1 shift per day, 4 hours)

4)

5 days including weekends.

11am-3pm

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

We are looking for Contract to Permanent Clinic/ Dental Receptionist to work in reputable healthcare organisations!

Job Scope:

· Preparing patients for dental work.

· Helping with infection control by sterilizing and disinfecting instruments,

· Setting up instrument trays

· Preparing materials, and assisting with dental procedures.

· Assisting dentists in managing medical and dental emergencies when necessary.

Requirements:

• Minimum PSLE / N level / A level / Diploma
• Training provided

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong QI| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Jobs Responsibilities

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ
• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Gather customer feedback and sentiments and escalate to the Team Leader for further actions
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Job Requirements

• Prior call centre experience required

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

About Us

Quintessential Education (QE) is Singapore’s leading education provider of pre-tertiary academic programmes and university admissions courses for IGCSE and IB students. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instill a culture of continuous work improvement.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Develop, implement, and review operational procedures. These include student enrolment, classroom schedule, payroll, and bookkeeping duties

• Prepare invoices, collect payments, and follow up with customers on administrative matters

• Facilitate submission of annual regulatory documents and enforcement of compliance with work regulations

• Post ads, assist in HR interviews and onboarding for tutors and staff

• Assist in Enquiries

Job Requirements

• Be based in Singapore

• Be able to commit for at least 1 year

• Undergraduates, fresh A-level and IB graduates are welcome to apply.

• Basic accounting skills

• Good communication and interpersonal skills

• Strong research and analytical skills

• Strong time management and organisation skills

• Ability to work independently and as a team

• Strong sense of responsibility to complete tasks within deadline

• Strong problem-solving skills in optimising workflows and work problems

• Knowledge of business software (Microsoft Office, Notion, Zapier, Airtable, Google Suite) and aptitude to learn new skills is a plus

Additional Details

Working Hours: Sundays 10.30 am - 5.30 pm

Salary: $13/hr

Commitment: Freelance, must be able to commit to at least 12 months of work

Benefits:

-Employee Discount

-Professional development

-Flexible Schedule

Schedule

-Day Shift

Work Location

-In Person

Expected Start Date: End April 2024

Office Location: 545 Orchard Road, #14-06, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN .

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Working Hours: Any 5 days a week, 2 shifts


Job Scope
You are responsible for the general maintenance of the home. Ensuring homes equipment, gadgets and instruments are maintained at optimal functioning level at all times. Duties include maintaining a safe environment within the home such as managing visitors entrance and departure, ensuring safe and smooth traffic flow.

Store
- Manage day to day operations in inventory management e.g. receiving of stocks, weekly distribution of supplies to wards
- Assets management and labeling of assets
- Update on stock level and replenishment where required
- Improving productivity standards
- Issuance and receiving of stocks
- Create Purchase Requisition and receive Purchasing Order
- Ensure orders are met and delivery are carried out in a timely manner
- Any other duties assigned
Facilities
- Conduct general repair and maintenance of premises and equipment
- Prepare and arrange rooms in the Home for different functions
- Assist in assets movement and labelling of assets
- Ensure the key facilities are functional and trigger external maintenance when needed Report to the Reporting Officer of any equipment malfunction or breakdown
- Man the Fire Command Centre, CCTV monitoring system, fire safety alarm system and attend to security issues, eg. activate SCDF when required
- Participate as member of the Homes Fire Safety Committee and support Operations to attend to any fire hazards


Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:
• Coordinate with stakeholders on resource change requests.
• Create, modify, maintain, block and level load resource calendars promptly and accurately.
• Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
• Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
• Observe excellent customer service and telephone etiquettes.
• Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
• Be familiarized with resource scheduling workflows, work instructions and quality procedures.
• Assist with UATs during system enhancements.
• Assist to investigate issues related to resource management/modification.
• Assist to compile and prepare reports.
• Participate in improvement projects, training, and development programmed.
• Perform any other duties as assigned.

Job Requirements
• Diploma and above, preferably with at least 2 years’ experience in healthcare, call center or service-related industry.
• Proficient in computer literacy and familiar with Microsoft applications such as Excel.
• Able to work independently in a collaborative manner with diverse range of stakeholders.

Interested and qualified applicants, please send your resume to [email protected]'

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)