Total 1,641 Customer Service job vacancies in d15 katong joo chiat amber road

Provide logistic and administrative support in CYC's retail store located at Capitol Singapore.

- process order forms bound for the workshop

- check and receive merchandise

- arrange merchandise in storeroom

- process online inventory

- manage whatsapp communication with customers

- notify customers of items ready for collection / fitting daily

- check on orders in storeroom and send reminders to customers whose orders have lapsed for more than 1 month

- answering phone calls

- scan and digitize order forms

You will be supporting the sales team and are expected to be meticulous with the administrative tasks and be a good organiser.

Working hours: Mon to Friday 11 am to 3 pm

Annual leave: 3 days a year

Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Greeting and serving customers
• Maintaining cleanliness and housekeeping of work areas
• Taking orders, serving of food and beverages
• Operating of POS system
• Facilitating payment procedures
• Table setting
• Reporting punctually
• Outlet opening and closing shift procedures
• Other ad-hoc duties

Requirements

• Night shift availability (Weekdays till 1AM, Fri and Sat till 3AM)
• Experience not required

Salary Range

• $2,400.00 - $3,000.00 per month (Depending on experience)

Benefits

• Employee discount
• Performance incentive bonus
• Staff meal provided
• Transport provided

Job Description

• Guide and mentor teachers to raise the standard and performance in the centre
• Build a team with positive morale and highly competitive educators
• Good leadership skills in leading a team to meet company objectives
• Well verse in local regulatory agencies requirement, licensing, health and safety regulations etc
• Work closely with relevant agencies or partner to fulfill requirement
• Prepare and control expenditures
• Maintain a healthy enrolment rates
• Maintaining good relations with parents, business partner, government bodies etc
• Adhere to teaching standards and safety regulations as established by the official sources
• Prepare monthly reports and other relevant documents required by the management

Qualifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline, with Diploma in Pre-school Education-Leadership (DPL)
• At least 2 years of relevant supervisory experience in a childcare setting including infant care
• Excellent communication and interpersonal skills
• Strong leadership qualities with passion in equipping and inspiring young lives
• Strong knowledge in curriculum and pedagogy

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Job Description

• Implement and administer compliant programmes.
• Examine company policies.
• Provide management with detailed reports on the company's compliance with laws and regulations.
• Develop and manage effective action plans to address audit findings and compliance violations.
• Conduct routine audits of the company's procedures, practises, and documents to identify potential vulnerabilities or risks.
• Evaluate company operations to identify compliance-related risks.
• Ensure that every employee is educated on the most recent rules and procedures.
• Addressed employee concerns regarding legal and compliance issues.

Job Requirement

• Minimum: Polytechnic Diploma in Business or Technology.
• 2 years prior experience in risk management, compliance or audit roles.
• Those without experience but willing to learn are welcome to apply.
• Must have, or be willing to obtain, a compliance certification.
• Attention to detail in order to identify and correct risky practices.
• Strong communicator and capable of expressing oneself clearly both speaking and in writing.
• Possess a collaborative personality and be open to suggestions from team members.
• Good knowledge of industry protocols and best practices.
• Good time management and organisational skills and able to meet deadlines.
• Should have a strong moral code and sense of ethics.

*Disclaimer: Only shortlisted candidates will be contacted.

Overview:

The Service Executive ensures that all guests are happy and welcome during their visit through excellent product knowledge, presentation, and communication. The Service Crew has a deep passion for customer service and high-quality products. The Service Crew will have the opportunity to assist the coffee and beverage bar.

Duties & Responsibilities:

Operations:

-Ensure every customer feels welcome to the place

-Provide excellent and friendly service to customers

-Ensure smooth and pleasant ordering experience

-Ensure accurate and professional delivery of food and beverages

-Ensure smooth and polite payment process

-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction

-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers

-Ensure cleanliness and high hygiene standards of all service areas and equipment

-Assist in preparation of high-quality coffees and beverages

Requirements:

- Excellent attitude, humble and very hardworking

- Very passionate about service, drinks, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Job Description:

• Oversee project and liaise with contractors and suppliers and internal stakeholders on project matters.
• Adhere to budget by monitoring expenses and implementing cost-saving measure.
• Liaise with Mall Management on renovation requirements / permit-to-work application.
• Perform any other duties as assigned by Management.
• Track and report on project progress, identify potential risks and issues, and recommend corrective actions.
• Manages project plans including budget and resources needed for target achievement.
• Ensure deadlines are met, provide project documentation and provide reports on project updates to management when required.
• Carry out designs and concepts as per drawing details and perspectives.

Job Requirements:

• Diploma in Design and Building Management, Architecture, or a related field in building/construction or minimum of 2 years of experience in construction projects.
• Proficiency in project budgeting and scheduling is essential.
• Exhibits a positive attitude and a willingness to learn.
• Strong team player and self-driven
• Proficient in AutoCAD and Microsoft Office applications
• Resourceful

About this role

Are you adaptable? Do you thrive in a fast-paced, tech-driven environment where projects evolve on the fly? Then we’d like to meet you! We are looking for a proactive, motivated, resourceful, and ultra-organized Senior Program Manager - Customer Experience who can rise to the challenge of our company’s rapid global expansion.

As a Senior Program Manager, you will be responsible for planning, managing, and ensuring timely delivery of a wide variety of workstreams, as well as defining, documenting, and implementing process improvements to raise efficiency and quality. Delivering in an Agile setting, you will be focused on our Customer Experience team and will have a major impact on key areas of the business.

This role requires exceptional stakeholder management and interpersonal skills, as our teams are globally distributed and culturally diverse.

How we work

Most of us are organized into cross-functional teams that can independently deliver great business results with minimal dependencies. We’ve grouped these teams together based on the KPIs they own, and each of these groups in turn has a dedicated leadership team. The leadership team provides guidance, helps set strategy, and allocates resources. To further support these teams we have dedicated support functions who help fill gaps and deliver ad hoc work. Our Program Managers are a key partner for all three of these areas, so the range of stakeholders and types of work that we help deliver vary greatly.

Role Responsibilities

Your responsibilities will include:

• Delivering multiple projects simultaneously, including: defining requirements and timelines; developing and executing detailed plans; tracking projects to ensure on-time delivery within scope and budget, with the flexibility and agility to change and adapt as you go;
• Contributing to hiring processes and onboarding your new team members expertly to ensure they can hit the ground running.
• Developing effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks, and providing reporting when needed.
• Working closely with stakeholders and leaders to ensure we tackle the highest priority work that delivers the most significant value to the business.
• Leveraging your high-level overview to proactively mitigate risks and resolve blockers as soon as they’re flagged. You'll need to keep the team moving while adapting to any changes that arise.
• Producing crystal clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Understanding different business processes and driving optimizations and improvements through a combination of process re-engineering and technological changes.
• Contributing to the overall learning and development of program managers.

Role Requirements

To succeed in this role, we’d love for you to have some or most of the following skills or experience:

• A proven record of delivering projects of varying sizes on time, in scope, and across different business functions, while working in a dynamic agile environment.
• The ability to juggle multiple deliverables simultaneously
• A knack for asking targeted, precise, and relevant questions to dig into an issue or a topic until you understand it sufficiently to be an effective member of the team
• Excellent written and verbal communication in English—you will need to communicate to all levels across the business (and geographies)
• You can clearly define requirements and convey them in work tickets and briefs
• Comfortable driving delivery from a team with both remote and in-office team members
• Working knowledge of project management software (Jira or other), along with Agile processes and procedures
• Outstanding interpersonal relationship-building skills
• Excellent stakeholder management skills, with stakeholders of all seniorities
• Prior experience of Customer Support / Success / Experience
• Can-do attitude: given a problem, you quickly understand the requirements and can output a solution
• Proficient in developing spreadsheets, diagrams, and processes to document needs and communicate them with all levels of the organization
• A drive to improve processes to positively impact productivity, ease of use, security, execution speed, human time spent, and more

You will be working with a great team serving the esteemed customers in a buzzing cafe at the National Museum. It is a collaboration with National Museum to manage the purpose-built Reunion space for seniors and dementia persons. Cafe Brera is committed to be providing quality foods and customer service that emphasizes empowerment, continuous improvement, education and community service, with an on-going development aim to becoming a progressive SME of the future.

Looking for young individuals or young seniors to work in professional cafe in collaboration with National Museum:

- to serve customers(corporate, walkin, online, events) with pride and care.

- opportunity serve a broad range of customers, museum visitors, seniors etc.

- opportunity for career growth in executive tasks when more experience about the company and products, manage staff scheduling, process improvement, product testing etc.

- basic cooking and baking will be an added advantage.

- You will get to learn how to serve the European pastries, gourmet coffee, POS system and working closely with kitchen team.

- embrace operational efficiency, carrying out SOPs, cost effectiveness, productivity improvement and promote sales.

- to promote the products and presenting value add information (e.g food choices, allergy, dietary requirements).

- to deliver service excellence: Provide consultation on products and services to walk-in, online and corporate customers.

- to develop and monitor housekeeping and hygiene standards.

- checking stock and replenishment.

- manage order fulfilment and customer satisfaction.

- having good product knowledge on bread and pastries (training provided).

- we hire seniors, young seniors and mental health persons - to be a support for everyone.

- Manage mobile apps, POS and laptop applications.

- Build relationships with customers.

- inspired individuals and serve with a mission heart.

- looking for long term working relationship to grow with company.

- opportunity to move to other departments for valued staff.

- keen learners to grow with company and sharp eyes for the computer apps, software, microsoft office capabilities.

- Locals and Singapore PRs are preferred, else Malaysians only are welcome.

- whatsApp/Call Thrina at 98163637 for a quick chat.

Chinese Language Teacher

We are a new start-up Tuition Center is looking for a Chinese Language Teacher. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday 9am-6pm
• Salary: $3000-$4000 (full time)

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant Chinese Language classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.

You will be working with a great team serving the esteemed customers in a buzzing bakery or cafe at the National Museum. Cafe is a collaboration with National Museum to manage the purpose-built Reunion space for seniors and dementia persons. Bakery Brera and Cafe Brera is committed in providing quality foods and customer service that emphasizes empowerment, continuous improvement, education and community service, with an on-going development aim to becoming a progressive SME of the future.

Looking for young individuals or young seniors to work in professional cafe in collaboration with National Museum:

- to serve customers(corporate, walkin, online, events) with pride and care.

- opportunity serve a broad range of customers, museum visitors, seniors etc.

- opportunity for career growth in executive tasks when more experience about the company and products, manage staff scheduling, process improvement, product testing etc.

- basic cooking and baking will be an added advantage.

- You will get to learn how to serve the European pastries, gourmet coffee, POS system and working closely with kitchen team.

- embrace operational efficiency, carrying out SOPs, cost effectiveness, productivity improvement and promote sales.

- to promote the products and presenting value add information (e.g food choices, allergy, dietary requirements).

- to deliver service excellence: Provide consultation on products and services to walk-in, online and corporate customers.

- to develop and monitor housekeeping and hygiene standards.

- checking stock and replenishment.

- manage order fulfilment and customer satisfaction.

- having good product knowledge on bread and pastries (training provided).

- we hire seniors, young seniors and mental health persons - to be a support for everyone.

- Manage mobile apps, POS and laptop applications.

- Build relationships with customers.

- inspired individuals and serve with a mission heart.

- looking for long term working relationship to grow with company.

- opportunity to move to other departments for valued staff.

- keen learners to grow with company and sharp eyes for the computer apps, software, microsoft office capabilities.

- Locals and Singapore PRs are preferred, else Malaysians are welcome too.

- whatsApp/Call Thrina at 98163637 for a quick chat.

Job Descriptions

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences which requires knowledge regarding the food preparation as well as ingredients due to Allergy concerns.
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Job Requirements

• Minimum one year of experience as a waiter or waitress
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• Minimum one year of experience with a cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric
• High school diploma; food safety training will be considered a plus

Benefits

• Traditional Italian Restaurant
• Great Working Environment

Working hours

• 10.30am - 2pm, 5pm - 9.30pm
• 6 Days Work Week

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR33497

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Sales Support

Xin Yuan Fei Edu Hub is looking for Sales Support to support the Sales team and assist potential clients in addressing and resolving any concerns they may have.

Job Description:

• Respond to enquiries (Wechat, telephone, email & walk-in) providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school (MoE or International)
• Accompany clients to statutory board, student admission requirements, etc.
• Plan & participating in visitation to schools by prospective clients including school staff liaison and relating matters
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Bilingual in English & Mandarin to liaise with Chinese clients who can converse in Mandarin only

Job Responsibilities:

• Manage the handling of complete sets of import and export documents.
• Respond to customer inquiries regarding air and sea transportation, providing quotations via telephone or email.
• Oversee day-to-day operations and transactions.
• Communicate effectively with internal and external parties to ensure a clear understanding of different service requirements.
• Familiarity with shipping acknowledgments, including INCOTERMS.
• Strong interpersonal and communication skills.
• Proficiency in MS Office.
• Able to commence work on short notice.
• Willingness to learn and adapt quickly.
• Proactive, positive attitude, and ability to work under pressure.

For Mycareerfuture template

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Key Duties / Responsibilities:

• Perform scheduled installations and retrofits of automatic door parts, including mechanical, electrical, and electronic components.
• Troubleshoot and conduct on-site inspections of automatic entrances, identifying issues and recommending suitable parts for the client's consideration.
• Prepare site reports to document completion of work, testing/commissioning, as well as conducting risk assessments for all automatic entrance systems and products.
• Recommend upgrades for automatic door entrances and provide feasible solutions for existing door entrances of clients.
• Maintain the assigned service vehicle in a roadworthy condition and ensure cleanliness and hygiene at all times.
• Stay updated on product information and technical knowledge company’s and competitor's products.
• Ensure all provided tools and equipment are kept in good working condition, promptly replacing damaged or worn-out tools/equipment.
• Perform any other duties assigned by management or your immediate supervisor.

For Mycareerfuture template

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Key Responsibilities:

• Manage the Service Department, focusing on business growth and profitability. This includes handling service calls, scheduling resources, maintaining appropriate staffing levels, generating sales revenue, ensuring suitable margins, managing stock and equipment, and coordinating with production staff.
• Manage the staff within the Service Department.
• Develop and manage the service customer base.
• Handle debt collection for service department customers.
• Assist the General Manager in developing the Preventative Maintenance business, a targeted area of business growth.
• Provide informed and accurate technical advice to potential customers regarding the servicing of the company's products.
• Promptly prepare quotations for the supply, repair, or installation of products as requested by potential customers.
• Inform service clients about the schedule of their service request and coordinate with service crews and customers for timely and cost-effective service and product delivery.
• Assist in ensuring occupational health and safety compliance for employees and subcontractors.
• Ensure overall quality standards for service work.
• Collaborate effectively with the Directors, General Manager, and Senior Managers of affiliated companies to achieve common objectives and explore growth opportunities.
• Assist in detailing production paperwork for the correct manufacture of the company's Door products as required.
• Negotiate and resolve disputes with customers, suppliers, and other relevant parties that may arise during business operations.
• Prepare paperwork for invoicing related to serviced products, ensuring processing and mailing by the end of the respective month.
• Inform the Directors of any significant matters or incidents (such as product liability, public liability, workers compensation, motor vehicle accidents, industrial disputes, or legal actions) that may involve the company's liability or be of interest to the Directors.
• Adhere to company policies.

Skills & Experience:

• Excellent knowledge of company products to meet customer requirements.
• Proficiency in using computers, including Microsoft Office suite.
• Strong time management skills and ability to meet deadlines.
• Effective communication and relationship-building abilities.
• Well-developed organizational skills and ability to manage paperwork and reporting requirements.
• Efficient problem-solving skills and a positive attitude.

For Mycareerfuture template

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Duties:

1) Manage general enquiries of inbound calls and online enquiries

2) Handle any other hotline administrative functions

Requirements:

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language

• Computer literate and good typing skills

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12hours shift work, 4 days a week
• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.

Expected salary: $2,000 - $2,500 per month

Shift allowances - $300 (not fixed – upon commencing shift work)

Incentive bonus – every quarter

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Working hours: 9am - 6pm (include one hour of unpaid break)

Monthly salary is calculated based on $16/hour rate for full month.

What’s the job?

To be responsible for generating leads and meeting overall goals. Duties will include sales presentations and product demonstrations, as well as negotiating and confirming orders with potential clients. You will also need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills.

Your day to day

• Answer all enquiries with confidence and knowledge through phone or email

• Making sales call and taking initiative to follow up on all leads consistently

• To propose and negotiate with client base on their requirement

• To present the physical mooncake box with demonstrations to client and go through customisation

• To liaise with supplier on artwork and detail of hotstamping once order are confirmed (quantity, date, colour)

• To ensure Master-list is updated with necessary details all the time

• File in E-store orders/any redemptions accordingly base on collection/delivery date

• Update and share daily revenue pace

• Conduct regular competitor survey

• Ensure all orders are charge accordingly into micros and tally with PM account

Job Title: Part Time Centre Assistant

Location: 1 Marine Parade Central, Singapore 449408

Job Type: Part Time

Job Summary:

If you are looking to earn extra income with a part time job on your free time, WE NEED YOU!

We are seeking a dedicated and enthusiastic part time Centre Assistant to join our H&C Chinese Art centre in Parkway Centre and International Plaza. The successful candidate will play a key role in supporting the daily operations of our centre, ensuring a positive and productive learning environment for students. The Centre Assistant will assist with administrative tasks, student engagement, and general operations to contribute to the overall success of the education centre.

Responsibilities:

1. Administrative Support:

• Assist in maintaining accurate student records and databases.

• Handle inquiries, registrations, and scheduling of classes.

• Prepare and distribute educational materials and resources.

2. Student Engagement:

• Provide assistance to students with inquiries and support their needs.

• Monitor student progress and communicate with teachers regarding student performance.

• Coordinate and participate in educational events and activities.

3. Facility Management:

• Ensure classrooms and common areas are organized and conducive to learning.

• Assist in the setup and breakdown of equipment and materials for classes.

4. Communication:

• Communicate effectively with students, parents, and teachers.

• Handle phone calls, emails, and in-person inquiries professionally and promptly.

• Contribute to the creation and distribution of newsletters and updates.

5. Collaboration:

• Work closely with the Centre Manager to implement policies and procedures.

• Collaborate with colleagues to improve the overall efficiency and effectiveness of the education centre.

Qualifications:

• Fluent in English and Mandarin, to handle both English and Mandarin speaking customers.

• Previous experience in an educational or customer service environment have an added advantage.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficient in basic computer applications (Microsoft Office, Google Workspace).

• Passion for education and a commitment to fostering a positive learning

environment.

• Possess a passion for working with children.

Working Conditions:

Looking for part part-timer that can work from Monday to Friday, 9:00am - 5:00pm from 27th May 2024 to 21th June 2024.

Job Highlights:

• On job training will be provided

• $13/hour including 1 hour of paid lunch break.

Roles & Responsibilities :

Are you a passionate customer service professional or a fresh graduate with a growth mindset, looking for an opportunity to make a difference in the education sector? Are you motivated by establishing and maintaining customer relationships, providing excellent service, and supporting a dynamic sales team? If so, we have the perfect role for you! United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is seeking an enthusiastic and committed Customer Service Executive to join our team. As a Customer Service Executive at ULC, you will play a pivotal role in supporting our students and educators, managing administrative processes, and ensuring the smooth functioning of our educational services. Responsibilities:

• Retain and maintain student relationships through regular interactions, updates, and follow-ups.
• Collaborate with educators and sales team to provide seamless customer experiences.
• Manage student credits and packages, keeping track of individual progress and product utilization.
• Represent the school's image and uphold our values in all customer interactions.
• Coordinate private lesson schedules, managing bookings, rescheduling requests, and teacher changes.
• Join and participate in WhatsApp group communication with students, parents, educators, and sales team to ensure smooth coordination.
• Compile monthly credit consumption reports and share with the sales team to identify potential renewal opportunities.

Requirements:

• Proven track record in a customer service role, preferably in the education or language training industry. Fresh graduates are welcomed to apply!
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
• Highly organized and meticulous, with an ability to manage multiple responsibilities and tasks.
• Self-motivated and committed, with a passion for improving customer experiences and driving success.
• Ability to work independently as well as part of a team, with strong collaboration skills.
• Proficiency in both written and spoken English, and additional language proficiency is a plus.
• Experience with Hubspot CRM systems or similar customer management software is an advantage.

What We Offer:

• Competitive salary ranging from SGD 2500 to SGD 2800, inclusive of incentives and allowances.
• Opportunities for career growth and advancement within a rapidly expanding organization.
• Ongoing training and professional development programs to enhance your customer service skills and knowledge.
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices.
• The chance to make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting customer service career with United Language Centre! Please note that only shortlisted candidates will be contacted. We appreciate your understanding. United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!