Total 8,562 Customer Service job vacancies in d21 upper bukit timah clementi park ulu pandan

Position title : Administrator and Corporate Secretarial Support

Location: Chinatown

Working Days: Monday to Friday

Working hours : 9:00am -6:00pm

Salary : $2000 onwards

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Responsible for all ensuring internal database is updated as required. Support the Corporate Secretarial team on various matters.
• Maintaining office files and internal database, including job files, vendor files and other files related to the Company’s operations.
• Preparation of basic corporate secretarial documents.
• Assisting the corporate secretarial team.
• Liaise with Clients on general administrative matters.
• Manage phone calls and correspondence (e-mail, letters, packages etc.).
• Liaise and coordinate with internal and external parties, including solicitors and regulatory bodies.
• Strengthen long-term relationship with our customers and business partners by providing excellent services.
• Any other Ad-hoc duties as assigned

Requirements

• Education Level: Diploma onwards
• Experience: 1 to 2 years work experience / Training provided.
• Skills/ certifications: MS Word, Outlook and Excel
• Ability to prioritize work and meet deadlines.

Career Opportunity:

Conversion to Corporate Secretarial Associate

Job Responsibilities:

• Prepare karaoke rooms for bookings.
• Greet and direct guests to designated rooms.
• Provide basic technical assistance, including karaoke system and microphone checks.
• Assist customers in operating the karaoke console and finding songs upon request (training provided).
• Provide a positive customer experience with fair, friendly, and courteous service.
• Take orders, input orders into the POS system, and serve food and beverages.
• Ensure compliance with food safety and hygiene standards.
• Work unsupervised and produce quality work.
• Maintain a safe and clean environment.
• Communicate effectively with team members and management.
• Perform all other ad-hoc duties assigned by the superior.

Requirements:

• Willingness to work irregular hours, including evenings, weekends, public holidays, and night shifts as required.
• Must be bilingual and able to communicate effectively in Chinese and English.
• Ability to work effectively as part of a team.

Work Schedule:

• 5.5 days work week, 8 hours per day
• 6 days off per month
• Paid overtime if required

• Ensure reception area and ground is kept clear and free of confidential material
• Meet and greet internal and external visitors at the front desk
• Provide range of administrative support (e.g., travel scheduling, file organization, expense report submission, accounting administration)
• Arrange meeting room bookings and printing services.
• Handle incoming calls, relay messages and manage staff phone directory
• Organizing incoming and outgoing mail/courier
• Booking courier, taxi,
• Able to handle travel and hotel arrangements
• Manage booking calendar of meeting room, ensure meeting room is neat and tidy
• Ensure pantry is well-stocked.
• Ad-hoc duties as assigned

Requirements

• Relevant experience in customer service / reception
• Good communication skills

Applicants who are keen to apply , pls send your resume in MS Word format to : [email protected]

about the company
Join our esteemed global medical device firm, where collaboration and teamwork thrive within a culture dedicated to advancing healthcare worldwide. We are excited to welcome a Customer Service Specialist to our team, a pivotal role ensuring seamless interactions and satisfaction for our valued customers. As the single point of contact, you will handle inquiries with precision, manage order processing from inception to delivery, and guarantee that our customers' expectations are not only met but exceeded.

about the job

As a Customer Service Specialist, you will be required to provide comprehensive assistance to our customers via phone and email. Your responsibilities will span the entire order lifecycle, including prompt processing of purchase orders within our ERP system, issuing purchase orders to suppliers, and expediting deliveries to ensure on-time delivery for all open sales orders. You'll be responsible for providing weekly updates on open sales orders to customers and distributors, ensuring transparency and proactive communication at all stages of the process.

Your dedication to excellence will be evident in our key performance indicators, as you work diligently to maintain a service level above 95% in Salesforce.com. Beyond order processing, you'll play a crucial role in inventory management, liaising with third-party logistics companies for inbound and outbound shipments, and ensuring accurate inventory reconciliation to uphold operational efficiency. You'll also collaborate closely with finance to facilitate payment processes and maintain meticulous documentation of all sales and shipping records.

skills and experience required
If you are passionate about delivering exceptional customer service, adept at managing end-to-end order processes, with at least 3 years of expereince in a sales support/ order management role (preferably in the healthcare industry), and thrive in a collaborative global environment, we invite you to join us in making a difference in healthcare worldwide. Take the next step in your career with us and be part of a company that values your contribution and fosters growth and development.

To apply online please use the 'apply' function, alternatively you may contact Carmen.
(EA: 94C3609/ R2196577)

Roles & Responsibilities:

• Perform pre installation and run test of all Ricoh products before delivery.
• Perform software/ firmware upgrading on devices.
• Update devices build configuration of devices prior to delivery.
• Perform refurbishment of devices for future deployment.
• Support indoor devices in troubleshooting, parts replacement, and cannibalisation of parts when necessary.
• Inventory management.
• Perform all daily admin task as require.
• Upon urgent request from the field operation, onsite support from maybe require.
• Ability to ensure completion of jobs within a given timeframe to meet delivery demand.
• Able to work late when required.
• Advice and Co-ordinate with other departments to ensure smooth and timely delivery of devices.
• Carry out duties in accordance with guidelines and policies set by the management.
• Perform other duties including management of projects as and when assigned by the management.
• Disciplined to upkeep the reputation and dignity of the company.

Requirements:

• At least Nitec in Electronic /Electrical Engineering, Mechanical Engineering, Mechatronics or equivalent.
• At least 1 year of relevant working experience. Entry level candidates are also welcome to apply.
• Written/spoken proficiency in English.
• Must be able to use basic IT applications such as MS Words, Excel, Outlook.

We are working with a Financial Institution and as part of their continued growth, Charterhouse has been engaged to look for IT Support Service.

Job Responsibility

• Provide 1st and 2nd Level IT on-site and remote support
• Support Windows Systems and services: Desktop, Printers, and Servers
• Support and Maintenance of IT infrastructure: Wireless/Wired networks, passive/active network devices and LAN/WAN Services
• Managing local IT procurement

Requirements:

To qualify, individuals must possess:

• Bachelor’s Degree
• Min. 3 years of relevant experience
• MUST HAVE:
  1. Experienced in Microsoft Operating Systems: Windows 10/11, Windows Server 2012 R2 and above
  2. Experienced in IT Support
  3. Strong Knowledge in Office 365 / Sharepoint

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License No: 16S8066

Registration No: R1980894

Only successful candidates will be notified.

Why explore

• A challenging opportunity to work in our World Class Aluminium commercial team
• Exposure to global operations, processes and stakeholders
• Gain exposure across our global commercial business
• Based in Singapore, a global commercial hub for Rio Tinto

About the role
The objective of RTA Sales & Marketing (S&M) is to be the preferred supplier of aluminium to customers in our selected market areas. The Asia Pacific (APAC) S&M Team manages the planning, sales, delivery, collection and reporting process for four aluminium smelters in Australia and New Zealand, producing approximately 1 million tons of primary aluminium products for regional (principally Asia Pacific) markets.

We are looking for a Customer Service Officer (Metals) to deliver customer service excellence through strong communication and stakeholder engagement skills at all times in relation to the sales of Aluminium in the Australia, New Zealand domestic markets and/or Asia Pacific regions.

This role is a great opportunity to ensure clear communication channels and engagement with all internal and external bodies, including customers, port agents, logistics companies and other internal departments such as commercial service, logistics and finance to coordinate deliveries and ensure contractual obligations are met while adhering to internal control and compliance at all times.

Reporting to the Team Lead, Customer Service, you will

• Understand the customer’s needs and respond to all customer enquiries/ requests in a timely fashion.
• Assist with implementing customer solutions that create value for RTA and for our customers and that complement RTA's operations or future development opportunities.
• Develop and maintain effective business relationships internal and external stakeholder including but not limited to Sales, Metal Management, Portfolio, Logistics, and Commercial Services as required.
• Full understanding of incoterms, supply chain workflow and payment terms.
• Ensure flawless deliveries for all Aluminium transactions by maintaining clear and auditable electronic records for all contracts.
• Manage the order to cash execution of each contract independently.
• Manage the shipping/ trucking and forecasting, supply, and demand processes to meet customer’s requirements and internal stakeholders within production, inventory, and logistics team.
• Coordinate and manage customer’s monthly orders and pricing declarations through the creation and maintaining of sales orders.
• Be able to multitask customer requirements, co-ordination of shipments/ deliveries, pricing, resolving queries and reporting.
• Identify areas of risk and ensure these are escalated promptly and addressed/ mitigated.
• Support and facilitate business improvement projects with the key objective of ensuring the capability to scale business as usual activities (BAU) efficiently and launch new initiatives with agility.
• Engage with internal stakeholders based in Singapore eg Digital, Logistics, Metal Management, Commercial Services in delivery of sales execution and business improvement projects.
• Provide support and back-up for Sales execution in export and/or domestic regions as required by the Business.

About you

To be successfully considered for this role, you will have:

• Bachelor’s Degree qualification.
• Excellent communication both written and spoken English, additional language advantageous.
• Commitment to always delivering exceptional customer service.
• Manage customer expectations through negotiations and resolving issues.
• Attention to detail.
• Ability to operate effectively, accurately, and independently under pressure in a multi-tasking environment.
• Good Proficient use of Excel and Power BI.
• Strong communication skills and the ability to work collaboratively across internal teams and externally.
• Exposure to SAP or other similar ERP systems will also be beneficial.
• Strong time management and analytical skills and ability to work in a highly dynamic/complex business environment, managing deliverables and stakeholders whilst maintaining autonomy and self-motivation.
• Strong problem-solving skills.

Job Description:

. Site & project management and daily operations, routine/adhoc service work for industrial water treatment systems.

. Overall project planning, scheduling, monitoring and updating to meet project completion targets.

. Site co-ordination, monitoring and report work progress.

Skills and Experience:

. Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.

. Preferably with 3-5 years of related experience in project management, project engineering, operations for industrial water treatment systems.

. Ability to read and understand specification, fabrication, erection, and standard engineering drawings.

. A team player that is willing to work with different age groups and nationalities.

Location: West

THE ROLE

Close interaction and cooperation with the sales team and customers on order processing.

Being the key contact and interface to both internal and external customers, ensuring the satisfaction of having their requirements fulfilled.

Maintain customer profile Master Data and Pricings in SAP.

Monitor shipments, handling and ensuring shipping documents are accurately prepared and received on time by customers.

Ensure timely customer’s payment and delivery terms in accordance to Finance pre-requisites.

Act as QNS coordinator and ensure complaint is entered into system for resolution.

REQUIREMENTS

Diploma or degree with 3 years of relevant experience in a similar role

Good knowledge in Triangular Sales, Export and DIB order Processing

Proficient with SAP SD and MM Module.

Familiar with shipping terms, Incoterms, bank payment terms and Letter of Credit processing.

Quick learner with good attitude, high adaptability and able to multi-task

Independent self-started and possess a service-oriented mindset

Effective communication skill with both internal and external customers

Good Microsoft office knowledge

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

Achievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.

We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic leadership and a shared sense of purpose. Our company is a place where all people feel they belong. We put diversity, autonomy, and support first as we scale.

About the job:

This position is a 2-year contract (convertible to full-time) and requires commitment on one weekend. As an Administrative Associate Lead, you will be in charge of the smooth running of daily operations of the Centre. You’ll also be responsible for managing phone enquiries and walk-in and registrations of new parents and students. The Administrative Associate Lead will report to the Centre Manager and works with the Teaching & Curriculum Team.

On a given day,

• you will advocate for good customer service practices to manage phone enquiries and walk-in professionally
• you will be in charge of customers onboarding and assist parents and students to complete their registration and make them feel welcomed to the Centre
• you will handle enquiries from parents and do the necessary follow up to encourage them to enrol with the centre
• you will deal with payment matters, including collecting payment, preparing invoices with high accuracy, tallying of petty cash and daily closing for the Centre
• you will work closely with teachers and students in ensuring that correct worksheets are being provided during each lesson so that efficient and effective learning can take place
• you will ensure the organization and cleanliness of all classrooms so that students have a welcoming environment for learning
• you will ensure that snacks are stocked up regularly for teachers and students so that they will not go hungry
• you will schedule zoom meetings and prepare meeting minutes for the team

What we expect of you,

We are all different, yet we all use our unique contributions to serve people. The qualified person we seek is a team player with these qualifications:

Must have

• at least 2-5 years of working experience (administrative, customer service, sales related)
• ability to work in a fast-paced environment
• able to work independently and collaborate well in a team
• organized and adhere to deadlines
• keen eye for details
• honesty, integrity and with a growth mindset to learn
• positive learning attitude
• good listening and communication skills
• singaporean (quota criteria)
• fresh diploma graduates can apply

Good to have

• at least 1-2 years of experience working in a tuition centre setting
• fluency in chinese language (due to chinese-speaking parents or students)
• design or social media marketing background
• technical troubleshooting skills
• understanding of chemistry content knowledge
• leadership skills

What are the perks for you,

• full suite of employee onboarding and welcome package
• annual leave, birthday leave, medical leave and hospitalization leave
• company group insurance
• complimentary health check-up
• flexi-benefits reimbursement (for travel, staycations, optical, dental etc)
• team training and career developments
• bonuses (sales, performance, fitness, punctuality bonus etc)
• team bonding activities and individual prizes to be won
• a safe environment to make mistakes and learn without any criticisms or judgement
• a fulfilling work experience bringing immense satisfaction to parents and students
• you will learn a lot regarding administration best practices, operations, how to work with people and how to manage a centre

We need your commitment,

Working Hours: (4 weekdays + 1 weekends) (1 weekday + 1 Weekend OFF)

• Weekdays: 1pm to 9pm
• Weekends: 8.30am to 6.30pm

Kindly ensure that you are 1000% comfortable with the working locations and working hours (commitment on both weekends is a must) before applying for the job.

We look forward to speaking to one of you very soon!

• Present at designated HR Concierge desk and assist staff with queries
• Take down messages and convey to intended HR staffs accordingly
• Direct queries to the relevant personnel such as HR Business Partner, HR Staffing, or HR Services etc.
• Prepare and Issue company's Corporate Passes.
• Ensure corporate passes are returned within the stipulated time.
• Call and remind staffs, if required for staffs, who are late for collection or return of corporate passes.
• Prepare name tags for promotees
• Perform Mailroom Duties.
• Handle all matters relating to the HR collaterals and welcome kit. This includes but is not limited to managing the inventory, ordering of supplies and keeping stock of items.
• Any other duties as and when assigned

Requirements:

• Diploma in HR or equivalent
• With 1 to 2 years of experiences as a receptionist / HR Concierge
• Able to commit to 1 year contract, renewable position
• Working hours: Monday Thursday (8:30am 6pm) & Friday (8:30am 5:30pm)
• Salary up to $3000
• Location: Simei

Job ID: QWYRWV66

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

DUTIES & RESPONSIBILITIES

To assist the centre executive/manager in the planning, execution and evaluation of programmes and

ensure smooth running of daily operations of the company, which includes:

Outreach and engagement of seniors within service boundary

Active ageing programme

Befriending and Buddying

Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources

and / or publicise programmes.

You will need to provide

information and referral services to clients.

1. Programme Planning and Implementation

2. Alert Alarm System

3. Volunteer Development

4. Finance and Accounts

5. Training and Development of Personnel

6. Administrative Duties

Service Engineer (Semiconductor)

Working Days & Hours: 5 Day | 9am-6pm
Working Location: Admiralty
Salary Range: $3000-$4000

Job Responsibilities:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing.
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works.
• Serves as company contact point with customer on technical matters.
• Attends to customers complaints and provides timely solutions.
• Other ad hoc duties.

Job Requirement:

• Degree in Mechanical / Mechatronic Engineering or equivalent
• Training provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Up to 1-month performance bonus
Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• A Levels and above
• Singaporeans
• Call Centre experience is a big plus. No experience is welcome to apply!
• Microsoft Excel | Travel in Singapore
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Morgan McKinley is hiring multiple Customer Service Representatives to join our client's team for a 12 months contract with possibility to extend or to go permanent!. The client is in the Banking sector.

Shift Hours:

• 8.5 hours/day (8 AM-1:30 AM) with a 1-hour meal break.
• 5.5 days work week including weekends (Off days will not be consecutive in a row)

Key Responsibilities:

• Handle inbound phone calls related to account servicing, product inquiries, and help desk requests, as well as provide support for campaigns.
• Follow through on case handling and maintain effective communication with customers.
• Ensure compliance with group standards and control regulations in the execution of customers' inquiries and transaction requests.
• Maintain the highest level of confidentiality for both the bank and customers' information.

Job Requirements:

• At least with 1 year of experience as Customer Service Rep/Officer in Call Centre/Contact Centre environment, open to all industries
• Strong communication and interpersonal skills.
• Candidates must be open to work flexible hours (shifting schedule), including weekends and overtime.
• Prior customer service experience is a plus.
• A positive attitude and a commitment to delivering exceptional customer service.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan McKinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Service Engineer (Semiconductor)

Working Days & Hours: 5 Day | 9am-6pm
Working Location: Admiralty
Salary Range: $3000-$4000

Job Responsibilities:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing.
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works.
• Serves as company contact point with customer on technical matters.
• Attends to customers complaints and provides timely solutions.
• Other ad hoc duties.

Job Requirement:

• Degree in Mechanical / Mechatronic Engineering or equivalent
• Training provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Job Description

The shortlisted candidate will work with the school Dean and his team to manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

You will work closely with the Head of Programme and the school manager to oversee degree programmes and organise school-related events. You should have good communication and interpersonal skills, and able to work with academics, students, and other administrative executives. With the ability to multitask and attend to detail, you can handle various programme administrative tasks and projects efficiently within given timelines.

Job Requirements

• Bachelor degree with 3-5 years of relevant working experience.
• A resourceful team player and leader with a lot of initiative and an ability to work independently
• Good time management
• Mature and meticulous
• Pleasant disposition with a high level of integrity
• Effective interpersonal skills with excellent command of written and spoken English plus at least one other language
• Familiar with most Microsoft Office applications

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Responsibilities:

• Install and commission equipment or systems at customer locations according to specifications and guidelines.
• Perform scheduled maintenance and provide emergency repairs for equipment malfunctions.
• Diagnose and troubleshoot technical issues, including electrical, mechanical, and software problems.
• Collaborate with customers to understand their needs and provide technical support and training as needed.
• Ensure compliance with safety standards and company policies during all aspects of work.
• Document service activities, including service reports, parts usage, and customer interactions.
• Communicate effectively with internal teams to relay customer feedback and resolve technical issues promptly.
• Stay current with technical advancements and industry trends to provide proactive service solutions.

Requirements:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. Equivalent work experience may be considered.
• 4 years of experience in field service engineering
• Strong technical skills with proficiency in troubleshooting electrical and mechanical systems.
• Familiarity with diagnostic tools and software used in equipment maintenance and repair.
• Ability to work independently and prioritize tasks effectively to meet customer needs.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Willingness to travel extensively to customer sites, sometimes on short notice.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Duties and Responsibilities

• To act and leading through the line management and mentorship of supervisors and managers.
• In partnership with the Human Resource function, to lead, develop and maintain a care workforce through recruitment and retention strategies, and ensuring that it fit our purpose and a culture that is inclusive and aims to motivate and develop the skills of all staff.
• Implement and ensure systematic KPI requirements are measured, reported, analyses and actioned appropriately.
• To support the dept head in applying care governance framework, ensuring that the audit cycle is fulfilled team is trained to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practice is implemented.
• Maintain proactive liaison with all associated external agencies and stakeholders in relation to the services offered by OV. Attend external forums professional clinical meeting participation as appropriate. To be accountable for the maintenance of a safe and homely environment for all clients, staff and visitors, ensuring all health and safety policies and procedures are adhered to and compliance monitored.
• To ensure that immediate supervisors / managers maintain an appropriate balance between administrative and managerial responsibilities and clinical practice. Ensuring that opportunities are taken by the team to observe, assess and mentor all elements of care practise within the team.

Leadership and Management

• Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns. Ensure the staffing KPIs are met and reported accurately and on time.
• To support the Dept head in the on-going development of the Senior Care Centre/Active Ageing Centre service/ AAC. Implementation of new initiatives and practise development, pilot projects/monitor/audit and introduce into mainstream service delivery. Participate in the strategic planning of OV Senior Care Centre/Active Ageing Centre service.
• To proactively develop a professional and supportive network within and outside OV, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia.
• To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
• To be accountable for ensuring the adherence to OV policies, procedures and guidelines produced by OV in relation to care practise and general issues.
• To ensure that the Dept Head of Senior Care Centre / Active Ageing Centre is kept fully informed of any areas of concern in care practise and service across OV.
• To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all clients, their families and the business and employees of OV is safeguarded.
• To ensure and lead by example the non-discriminatory practices and behavior of all and to all clients, their families, employees and visitors.
• To support other duties /responsibilities for other dept when needed.

Qualifications

• Passionate elderly care professional with significant Senior Care Centre / Active Ageing Centre or nursing home management level experience
• Able to inspire and mentor teams of staff through promotion of strong company values and ethos.
• Strong commercial and business acumen - committed to ensuring the Senior Care Centre / Active Ageing Centre services becomes a beacon of the local community. Strong internal and external stakeholder management.
• Experience of improving standards and developing quality audits and procedures.
• A nurse qualification in Gerontology nursing would be a distinct advantage, but non-clinical candidates will also be considered.

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 7am - 6pm / 930am - 830pm (Rotate shift , 1 hr break time)
Salary: $2000 - $2400
Location: Near to Raffles Place MRT

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Admin Cum Technical Support

• Salary: $2200-$2500
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Job Responsibilities:

• Assist in day-to-day administration (technical and services) which includes handling of all incoming and outgoing correspondences, purchase orders, delivery orders, certificate and data entry & filing etc administration work.
• To provide sales support functions to technical and service, preparation of quotation, purchase inquiry and coordination with customers.
• Follow up with clients on additional work inquiry and continuous service work follow up.
• To assist operation manager and staff to keep update ship service schedule and work scope.

Job Requirements:

• With relevant experience
• Proficient in MS Office applications

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]