Total 22,231 Customer Service job vacancies in islandwide

Role/Position: Product Support Analyst - User Admin

Duration: 12 months

Location: Alexandra, Singapore

JD

· Handle user requests, communications and respond to queries appropriately within SLA.

· Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

· Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

· Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

· Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

· Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

· Provide assessment and release of privileged password request through Password Management Solution

· Ensure manual password change for Dual Control Privileged IDs are performed

· Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

· Graduate or higher diploma in Information Technology / Computer Science.

· At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

· Must demonstrate strong analytical and problem-solving skills.

· Must be process oriented and organized.

· Knowledge in RSA User and Token Administration.

· Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-Year Contract (Convertible to Permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Ensure risk assessment conducted at work and all times complying to local work place Health, Safety and Environment regulations.
• Perform MP FS overhaul, repair and troubleshooting activities according to work plan.
• Interact professionally with customers during work execution.
• Perform internal and external progress status of assigned work.
• Perform commissioning assignments as required for Engine products if necessary.
• Identify failures, making adjustment, doing sea trials and testing according to installations instructions.
• Follow-up and report on the status of work orders to customers and/ or internal stakeholders.
• Continuously seek solutions according to best practise.
• Collect and organise time and expense reports.
• Reporting and informing administrative personnel as required.

5days, permanent, Clementi

Our client:

Building management system provider

Job Description

· Provide technical/operational guidance, engineering solution to the Maintenance Site Facility Management

· Attending to customer and supervise/planning manpower and sub contractor for the preventive and maintenance work

· Perform routine check, system back-ups & restoration, trouble-shooting and upgrading/improvement of system to ensure optimal functioning of BMS/DCS (Distributed Control System)/PLC/SCADA system with the objective pf reducing overall building energy consumption

· Record servicing & maintenance data and generate service report

Requirement

· Diploma/Degree in Electrical or Mechatronics Engineering.

· Min 1 year experience up with BMS(building management system/building automation / PLC(programmable logic control) / HVAC (heating, ventilation n air-conditioning system)

· Understand AutoCAD and electrical drawing

Whats on offer:

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

5 days week

Team player, willing to learn

On the job training

Shift work, include weekends and public holidays

Multiple locations

ION Orchard

Bugis junction

Jewel changi airport

Bedok mall

Tampines mall

Star vista

Novena square 2

Raffles city

Annual leave, paid sick leave, meal allowance, medical benefits

The role of Junior IT Project Manager will involve supporting the planning, execution, and successful delivery of IT projects (End User Support Scope) within an organization. You will work closely with senior project managers and cross-functional teams to ensure projects are completed within scope, budget, and timeline. Candidates with experience as a End User Support Lead who aspire to take on the role of a Junior IT Project Manager can also apply for this role.

Here are some key roles and responsibilities associated with the position:

Project Planning:

• Assist in defining project objectives, scope, deliverables, and timelines.
• Collaborate with stakeholders to gather project requirements and create project plans.
• Support the development of project schedules, resource allocation, and risk management plans.

Project Execution:

• Coordinate project activities and ensure tasks are completed as per the defined project plan.
• Monitor project progress, identify deviations, and implement corrective actions.
• Facilitate effective communication between team members, stakeholders, and vendors.
• Document and maintain project documentation, including meeting minutes, status reports, and project artifacts.

Team Coordination:

• Work closely with cross-functional teams, including IT specialists, developers, testers, and business stakeholders.
• Assign tasks, track progress, and ensure team members have the necessary resources to complete their work.
• Foster a collaborative and positive team environment, promoting effective communication and teamwork.

Risk Management:

• Identify project risks and develop mitigation strategies.
• Regularly assess and monitor risks throughout the project lifecycle.
• Implement contingency plans to minimize the impact of potential risks on project deliverables.

Stakeholder Management:

• Engage with project stakeholders, including business users, executives, and vendors.
• Communicate project status, risks, and issues in a clear and concise manner.
• Address stakeholder concerns and ensure their expectations are managed appropriately.

Quality Assurance:

• Ensure that project deliverables meet the required quality standards.
• Conduct regular quality reviews and implement improvement initiatives.
• Monitor and report on project metrics, such as project schedule adherence and customer satisfaction.

Continuous Improvement:

• Contribute to the enhancement of project management processes and methodologies.
• Seek opportunities to improve project efficiency, effectiveness, and overall project delivery.

Requirements:

• Prior experience in IT project management, preferably in a junior or assistant role or End User Support Lead who aspire to take on the role of a Junior IT Project Manager.
• Knowledge of project management methodologies and frameworks (e.g., Agile, Waterfall).
• Understanding of project management principles, tools, and techniques.
• Familiarity with project planning, scheduling, and tracking.
• Ability to manage project risks, issues, and changes.
• Strong organizational and time management skills.
• Basic understanding of IT End User Support Environment.
• Familiarity with IT project management tools and software.
• Ability to effectively communicate with stakeholders at all levels.
• Strong interpersonal skills to collaborate with cross-functional teams.
• Active listening and problem-solving abilities.
• Strong analytical thinking and problem-solving capabilities.
• Ability to identify project risks and propose effective mitigation strategies.
• Aptitude for gathering and analyzing project requirements.
• Attention to detail and a proactive approach to issue resolution.
• Ability to work well within a team and support team members.
• Demonstrated leadership skills, even in a junior capacity.
• Flexibility and adaptability to work in a fast-paced, changing environment.
• Positive attitude and willingness to learn.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Personal Care Officer (PCO) | Psychology Diploma | Training Provided | 4 Days | Sembawang

Salary Range: $ 2,600 - $3300

Location: Sembawang

4 days a week

Required to work on rotating shift - including weekdays & weekend + PH

• Working Hours - Shift Work
• AM Shift – 7am to 4pm
• PM Shift – 10am to 7pm
• Day Duty Officer – 7am to 7pm
• Night Duty Officer – 7pm to 7am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home's premises

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Shipping Assistant | Logistic Support | L/C | PO, SO, DO, PFI, Invoice | Bugis

5 days, 9am- 5.45pm

Salary: $2500 - $3200 depends on experience

Address: Beach road (Bugis)

Job scope:

• Liaison and coordinate between customers, factory, ICS.
• Answer and respond to customer inquiries on shipping issues.
• Issuance of shipping certificates.
• Preparing outbound documents, eg: invoice, Packing List, Certificate of Original, insurance policy, Certificate
• Negotiation of LC bank documentation, prepares and checks all shipping documents to ensure that they are complete and comply, maintains documentation related to shipping activities.
• Filing, scanning of documents.
• Handling general administrative support duties for departments

Requirements:

• Experience in SAP, Oracle system
• Knowledge in PO, SO, DO, PFI, Invoice, preparation of L/C
• Minimum O level / Business study or Logistics

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Part-time Customer Service reception needed:
(SGD$11/hour)

We are authorised small electrical appliance service center for international branded goods.

Work place Bishan(exit Marymount MRT). Will move to Tai Seng area in future.

1. Attend to walk in customer
2. Pick up calls and enquiries
3. Logged down customer orders/ problems
4. Explain the charges
5. Take care of WhatsApp orders and enquiries and follow up with their orders.
6. Packing of customer's order for courier delivery.
7. 5 work day.
8. Working hours 9am to 6pm
9. Lunch break 1 hour (1-2pm)
10. Computer literacy. Must know excel for simple recording of customer order.
11. Senior citizen are welcome.
12. Salary SGD11 per hour (CPF pay according to government requirements)

WhatApp only to 97330340 (Do not call)

or email : [email protected]

before 28th December 2023

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

Personal Care Officer

Salary : $2,500 - $3,300

Location: Sembawang

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]