Total 3,038 Customer Service job vacancies in orchard central singapore

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

For interested candidates, please send your updated resume:

Email: [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

- Provide service to our patients and visitors including patients registration, bed reservation, appointment scheduling, billing, financial counselling, and follow up.

For interested candidates, please send your updated resume:

Job Responsibilities:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
• Assisting dentists in managing the clinical treatment of patients.
• Providing great patient care.
• Recording treatment information in patient records.
• Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
• Providing postoperative instructions as directed by the dentist.
• Caring for dental equipment.
• Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Ordering dental supplies and maintaining dental equipment inventory.
• Fabricating temporary restorations and custom impressions from preliminary impressions.
• Other ad-hoc duties.

Job Requirements:

• Experience using computers for a variety of tasks.
• Good written and verbal communication skills.
• Consistently professional appearance and attitude.
• Able to provide great patient care.
• Able to work as a team.
• Experienced/Non-experienced, On-the-job training provided.

Cleaner (Full Time)

• Cleans classroom, toilets, common areas ,office, reception, parents’ area, windows, doors, fans, shelves, cabinet, shoe racks, cubbies, children’s tables and chairs (including dining area)
• Cleans floor rugs, art and craft area, and soft covers
• Cleans area if children soil themselves
• Clears rubbish from classroom/office
• Washing of dishes
• Maintain and stock-take cleaning supplies
• Assist in kitchen when needed
• Prepare simple meals when needed

Requirement

• Previous experience in a similar role, preferably in a childcare setting, demonstrating competence in cooking and maintaining cleanliness.
• Knowledge of food safety standards, hygiene practices, and proper cleaning techniques.
• Ability to work effectively in a dynamic environment with young children and adapt to their needs.
• Strong communication skills and the ability to collaborate with childcare center staff.
• Physical stamina and ability to perform tasks that involve standing, bending, lifting, and moving around the childcare center.
• Certificate in Food Handling and Safety is an advantage.

• Registration of new proposal submissions into system.
• Process policy amendment requests coming from daily inflow of documents received.
• Processing incoming New Business applications workflow
• Attending to email enquiries / requests coming from intermediaries.
• Other adhoc duties as assigned

Requirements:

• Min Diploma holder and above in related discipline
• Proficient in MS Office

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Assist in registration of patients
• Booking of appointments
• Assisting in guiding patients to change / giving patients directions
• Assisting nurses and radiographers when required

Requirements:

• Min. GCE 'N/O/A' level or Diploma from any field
• Comfortable floating around different locations
• Comfortable working on saturdays (Half-day)

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Working Location : Clementi

Responsibilities:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.

• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.

• Conduct assessment / home visits when necessary.

• Liaise with relevant agencies / authority / patients family.

• Assure that all referrals are attended to by relevant personnel.

• Liaise with nurses on patient-related matters.

• Assure that all referrals are attended to by self or relevant personnel.

• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.

• Act as a channel of communication between management and the customer care coordinator.

• Handle difficult customer and communicate escalated issues to the Manager.

• Keep update records of patients electronic or written data)

• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.

• Maintain confidentiality of customer database.

Requirements:

• Min O level
• Min 2 years of healthcare experience
• Able to work on alternate Saturdays (off-in-lieu will be provided)

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Description:

• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• Produce and distribute correspondence memos, letters, and forms etc.
• Research and creates presentations
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
• Book travel arrangements, submit and reconcile expense reports
• Track, review and process periodic e-mailers
• Support non-employees onboarding including collating necessary documents for background checks

Requirements:

• 1-2 years of relevant experience
• Degree/Diploma of relevant discipline

Qualified candidates are invited to submit their applications in (MS Word) format to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified

To assist clerical and support functions in the Emergency Department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.

- 3 shifts required

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Responsible for the planning, designing, coordination of activities / programmes that promotes active participation, meaningful engagement and learning of the members in the club’s activities.
• Work in close collaboration with partners when designing the club’s programmes.
• Create and manage a resource library of programme activities, resource materials / tools, that can be shared and replicated across YMCA.
• Work with like-minded community partners, including caregivers and volunteers to support the running of club’s activities.
• Supervise achievement of club objectives.
• Design and plan activities / programmes to promote learning, participation and meaningful engagement.
• Manage members pre and post surveys.
• Oversee smooth project execution and issues management.
• Work with team to support other special needs initiatives and projects.
• Design marketing collaterals for outreach and recruitment.

JOB REQUIREMENTS

• At least a Diploma holder in Social Work, Psychology or related fields.
• At least three years of working experience.
• Experienced Training officers / teaching aides with an interest in programme / curriculum planning
• A strong team-player with good people skills
• Possesses strong organisation skills, time management and problem-solving skills.
• Experience in working with youth with special needs is a bonus.
• Passionate in serving the community and helping youth with special needs.
• Able to organise programmes and events and take charge of situations.
• Good command of written and spoken English, and able to communicate effectively across any audience.
• Able to work well with others in a deadline-driven team environment and negotiate win-win solutions with stakeholders.
• Take initiative and ownership of projects assigned.
• Calm, resourceful, independent and able to handle pressure, multi-task and work within tight schedules/ deadlines.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis is a bonus.

If you are ready to make a meaningful impact on the lives of youth with special needs, have the required experience and skills, and possess a passion for community service, we encourage you to apply for this rewarding position. Join our team and contribute to a more inclusive and supportive community for individuals with special needs.

Job description

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Summary:

The Administrative and Sales Support Executive will be responsible for providing administrative and sales support to the company. The successful candidate will be highly organized and detailed oriented, efficient, and able to multitask in a fast-paced environment.

Responsibilities:

• Provide administrative support by managing paperwork, organizing files, and handling correspondence.
• Assist in sales-related tasks, such as preparing reports and coordinating activities.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations and reports.

Requirements:

• Minimum 1 year of relevant experience in administrative and sales support (preferred)
• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proactive and able to work independently.
• Singaporean only.
• Working Hours: 4 days work week, 10am to 5pm with 1hr break

Benefits:

• Salary: $12/hr
• Training and support to ensure your success.
• A positive and collaborative work environment.
• Embrace a safe fail environment that encourages learning from mistakes, fostering creativity and innovation.

Interested candidate can email in your CV to us at [email protected] or apply here directly.

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

Responsibilities:

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: [email protected]

Ivy Yong Shi Mei
Company EA Licence number : 99C4599
Personnel C.E.I License: R2198995
Recruit Express Pte Ltd

japanese restaurant looking for permanant part-time service crews to full the position . we are mid-high japanese restaurant food operator and are looking for experience personal to fill 4 positions for our new opening.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Requirement:

- Have Call Centre Experience or Sale Order Processing Experience

Summary :

• Handle sales orders, customer and client enquiries/complaints.

• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Main Responsibilities

The primary function of the Deskside IT Support (Mac) role is to support users and workstations, maintaining and troubleshooting systems as required, with the aim of providing a stable and fully functioning environment, either onsite or remotely.

• Deploy and maintain new workstations
• Provide technical support for desktop issues
• Support VIP members of Hogarth
• Assist users in Joint Ventures, liaising with Hogarth Production Support to ensure the site is fully supported
• Document and update documentation on standard procedures
• Escalate and formally report faults to specialist engineers (including third party support when required)
• Working with standard application suites and custom workflow tools at Hogarth (detailed below)
• Maintain meeting rooms’ A/V equipment
• Technical support for in-house agency facilities
• Adobe Creative Cloud support
• Microsoft Office support

Additionally, provide first line support for Hogarth staff and clients that utilise Hogarth's applications, ensuring concise and accurate logging and management of all incidents and requests reported to the online service desk. Ensure tickets are resolved to the highest quality within agreed service levels whilst meeting customer expectations. Resolve first line issues and use the appropriate escalation channels if unable to provide a fix.

Specifically;

• Monitor service management system activity and log / acknowledge incidents and service requests, allocating appropriate category and priority definitions
• Respond against defined Service Level Agreements and Key Performance Indicators and ensure that appropriate and timely responses are provided
• Complete first line investigation and diagnosis, updating incident records as necessary
• Carry out, and report on daily system health checks for all supported applications
• Triage incoming incidents and escalate problems to 2nd and 3rd line support teams, engaging external advisory and technical operations partners where necessary
• Resolve incidents and service requests and deliver appropriate, timely and accurate communications for internal use and for client distribution
• Participate in major incident events, adhering to defined best practice
• Review incidents and identify trends and underlying problems, ensuring that they are referenced, logged and tracked in appropriate systems
• Maintain the Knowledge Base, updating documentation where appropriate
• Weekend on-call coverage rota for Major Incidents (P1’s and P2’s)

Qualifications and Experience

Essential Experience & Skills

• Good experience of macOS support
• An excellent working knowledge of technical support for desktop issues
• Effective problem solving, able to recognise root causes and identify ways to overcome them
• Good working knowledge of Adobe Creative Cloud
• Quick learning skills with information retention and a good technical aptitude/ability
• Confidence to deal professionally with staff at all levels in the organisation
• Service focused "can-do" attitude
• Excellent administration and organisation skills
• Excellent communication, interpersonal, team working and multi-task management skills along with time management
• Self-motivated with the ability to work autonomously but also to contribute as a team player
• Ability to communicate technical information in a user-friendly way
• Positive attitude towards problem solving and tight deadlines
• A commitment to service improvement with a customer focused attitude

Desirable Experience & Qualifications

• Previous work experience within an advertising agency/post production facility
• Knowledge of media types and file formats
• ITIL V3 Foundation
• Knowledge of JAMF Pro
• Knowledge of Apple Remote Desktop / Microsoft Remote Desktop
• Apple Certified Support Professional (ACSP)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min GCE ‘A’ Levels / Diploma and above
• No experience needed as full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit for at least 3 months for temp roles

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd
EA License: 99C4599

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Executive, Academic Planning and Support Office (APSO)

Kaplan Singapore is seeking a highly motivated and proactive Executive to join our Academic Planning and Support Office team. As part of the APSO team, you will play an essential role in ensuring efficient and effective scheduling of classes, meetings, and resources across our programs.

Key Roles and Responsibilities:

• Participate in Projects for Continuous Process Improvement
  • Support in identifying opportunities for enhancing timetable scheduling processes.
  • Evaluate current processes and provide input on enhancements that improve efficiency and user experience.
• Timetable Scheduling and Classroom Booking
  • Familiarity with Celcat and other timetabling related processes.
  • Familiarity of programs of study offered at Kaplan. Utilize knowledge and understanding of Kaplan programs to establish optimal policies and procedures to effectively manage classroom schedules.
  • Provide support for any ad-hoc changes, late enrolments, class splits, class cancellations, receipt of mid-term and final exam dates and room bookings for internal meetings.
  • Be familiar with the automated routines for room bookings and understanding the impact of varying parameters and settings.
  • Maximize utilization of classroom resources by:
    • Proactively managing room bookings and demand to ensure the best fit and balance of room size according to number of persons.
    • Reducing the need to outsource rooms and external spaces through active room swaps and liaison with other stakeholders.
    • Reducing facilities management costs through room swaps and advising in any short notice changes.
  • Publish classroom schedules and latest timetables to lecturers and/or students as determined by programs.
  • Liaise with program managers to gather scheduling requirements and preferences.
  • Coordinate the allocation of rooms and equipment to ensure optimal utilization of classrooms resources and.
  • Communicate updates promptly to stakeholders and maintain comprehensive documentation of any revisions made.
  • Alert Manager about impending room shortages in a timely manner.

• An ideal candidate should possess at least a Diploma in any discipline. Diplomas in Business, Administration, Logistics are preferred.
• Proficiency in both spoken and written English for daily communication.
• Experience working in facilities management department or education industry will be an added advantage.
• Familiar with Microsoft Office, with intermediate to advanced MS Excel skills.

• Working Hours: Mondays to Fridays: 9am to 6pm
• Work Arrangements: On-site/hybrid/work-from-home
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

• To handle cases with family and marital issues
• To run group work and programme for couples undergoing through divorce
• To run group work and programme for children whom parents are undergoing through divorce
• To complete all administrative tasks required for casework and counseling
• To be involved in setting up structures and processes within the department when necessary
• To lead ad-hoc tasks and projects by the agency when required
• To be able to work with partners and stakeholders when required
• To manage critical incidents and risks when it occurred within cases
• To provide field supervision for students on placement

Job Requirements

• Min Degree in social work/ conversion diploma in social work
• No experience needed, training will be provided
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

• Plan and execute charity fundraising strategies.
• Mentor and recruit Charity Ambassadors.
• Help manage third-party fundraising events, including paperwork and communication.
• Guide students in fundraising
• Support major events like Race Against Cancer, Relay for Life, Charity Golf, or Charity Gala Dinner.
• Ensure compliance with data protection laws for third-party information.
• Handle administrative tasks like purchasing and reporting.
• Manage donation collection and distribution.
• Place NETs QR code stickers in approved locations.
• Assist with online donation portals.

Qualifications and Experience:

• Degree in marketing or business management.
• At least 2 years of experience in events and fundraising.
• Knowledge of online marketing tools.
• Understanding of data protection laws (PDPA).
• Familiarity with Charities Act and IPC regulations.
• Understanding of Fundraising Regulations.
• Strong English writing skills.

Keywords: Fundraising, charity event, donor relation

Working Location: Outram

Working Hours : Mon - Fri , Office Hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary
Reporting to the HOD, you will raise cancer awareness and education and drive specific call to action. You will conceptualize, organize and execute campaigns to drive public education. You will engage strategic partners and community players to strengthen outreach to both the masses and specific target groups. You will work as part of a larger Community Health team to support outreach and advocacy.

Job Responsibilities

• Develop the partnership and outreach engagement strategy and deepen collaboration opportunities with partners and stakeholders. Pitch with partners for collaborative program(s) that support cancer awareness and conduct engagement activities to continue to engage partners.
• Drive targeted outreach efforts where relevant for cancer awareness and uptake of cancer controls, particularly in reaching the minority communities as well as through corporates.
• Work with the World Cancer Day team to plan and execute large scale public education engagement.
• Support the CH team for outreach efforts, community and corporate talks etc, and other Community Engagement Cluster events
• Manage procurement and partnership agreements to ensure adherence to official guidelines
• Drafting of reports and project status updates to the management and key stakeholders. Annual report write up for the campaigns. Manage phone calls for events registrations and taking other queries. Conduct post-event assessments and evaluations, including reviews of processes, frameworks, and impact measures, along with the development of strategies to better achieve each programme’s long-term vision and objectives
• Work with the Kit (Colorectal Cancer Campaign) Team to support distribution in the community
• Conceptualize and lead community outreach programmes. Develop and maintain strategic and key partnerships in support of the department goals:
  • Identify and engage new strategic partners
  • Maintain and cultivate long term relationships with partners
  • Prepare the collaborative agreements or MOUs for the proposed collaborations
  • Build up cancer education resources with partners
• Work with the youth team to promote Cancer Awareness, targeted to the youth, by developing the Youth engagement strategy, conceptualising and executing awareness program(s) and the execution of the #NextGenRising, including call to action, where relevant.. This may include:
  • Develop the key visual and message, together with the Committee doctors and the creative vendor
  • Organize virtual and ground activities – webinars, forums, talks, exhibitions and roadshows
  • Work with colleagues in/outside department for collaboration and to seek sponsorships for the campaigns
  • Identify potential influencers/ faces for the various campaigns
• Drive the Community Health Digital platform(s):
  • Plan and execute digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Maintain Instituition’s social media presence
  • Develop and optimize content for the website and social networking accounts such as Facebook, Insta, Twitter. LinkedIn, TikTok
  • Manage instituition online engagement platform – Know Cancer to Beat Cance (KCBC)
  • Measure and report performance of all digital marketing campaigns
  • Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing.

Requirement

• Bachelors in marketing or business management
• 3 years of experience in partnership and outreach
• Keen in returning back to society

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Summary:

Reporting the Manager, you will manage and maintain donor relationships and execute the community partners’ engagement strategy. Your primary role is to facilitate third party fundraising activities, seek new fundraisers and manage the existing charity fundraisers. You will work to grow a strong network of the givers, establishing trust and rapport with our valued partners.

Key Responsibilities

• Develop, plan and execute the strategy and tactics for charity fundraisers
• Lead and nurture next generation potential ambassadors and facilitate interested ones to sign up as Instituition Charity Ambassadors
• Facilitate and assist in managing third party fundraising events (e.g. preparation of MOU, liaison point between the Society and fundraiser, closure of campaign).
• Provide guidance and mentorship to who commit to fundraise for the Society under Citi-YMCA Youth for Causes programme.
• Support flagships such as Race Against Cancer, Relay for Life, Charity Golf or Charity Gala Dinner.
• Maintain and ensure that all 3rd Party information is captured, stored and handled in compliance with the persona data protection act.
• Administrative duties include preparation of purchase requisitions via Tenderboard, generate purchasing orders.
• Ensure that administrative matters including periodic reports, record keeping is accurate and submitted in a timely manner.
• Facilitate and assist with the collection and distribution of donation boxes
• Ensure that NETs QR code stickers are properly secured in selected and approved retail outlets and public places.
• Facilitate and assist with online giving portals.

Qualifications And Experience

• A degree in marketing or business management
• At least 2 years of experience in events management and fundraising
• Knowledge of online platforms and tools for effective marketing
• Good understanding of the Personal Data Protection Act
• Familiar with the Charities Act and regulations governing IPCs
• Good understanding of the Fundraising Regulations

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)