Total 6,824 Customer Service job vacancies in outram park central singapore

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Field Trainer ( F&B )

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Location: Somerset

Salary: $3400 - $3800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Summary
Execute field coaching sessions, including basic, seasonal, and follow-up trainings for Service and Kitchen crew. The goal is to improve business performance, build a high-performance team, elevate customer service, and ensure good product quality. Regularly assess the effectiveness of training programs through feedback, reporting, and evaluation. Provide strategic follow-up coaching to ensure successful implementation of training initiatives. Equip crew members with the necessary skills to meet the restaurant’s KPIs and ensure consistency in customer experience and product quality.

Job Description

• Deliver training to Service and Kitchen crew aligned with business objectives and training priorities.
• Conduct induction sessions and specific training to foster employee growth and development.
• Contribute to training projects by identifying training needs, conducting evaluations, updating programs, and creating action plans for training and coaching.
• Actively observe crew members and managers in the field, providing feedback on performance and identifying future training needs.
• Ensure that all team members, including managers, consistently follow Standard Operating Procedures (SOPs) to maintain high operational standards.
• Conduct training for new products and ensure consistency in the delivery and quality of the product.
• Collaborate with management to ensure that training objectives align with business goals, driving continuous improvement.
• Provide hands-on coaching to upskill staff and reinforce best practices, ensuring that the restaurant’s KPIs are met.
• Perform additional duties as assigned by management

Job Requirements:

• Minimum 2 years of experience as a Field Trainer, ideally in the F&B industry.
• With Training cert is preferably.
• Proficiency in Microsoft Office applications.
• Strong ability to coach and mentor not only crew members but also managers to ensure leadership and operational consistency.
• Ability to identify gaps in knowledge or performance and implement effective training solutions.
• Experience in driving continuous improvement through the reinforcement of SOPs and best practices across all levels of staff.
• Strong ability to deliver engaging training programs, capture learner attention, and help employees develop necessary skills for their roles through clear instruction, information, and practice.
• The ability to inspire, lead, and grow people.
• Willingness to work weekends and evening shifts if required.

Aftersales Support Executive

• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams (Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Data Centre Project Support resource to in Singapore to support our banking client. The incumbent will support the DCS Project, Design & Implementation team in delivering the various projects involving planning, implementation to completion stage.

The resource is also required work and communicate with multiple teams within the region over the course of the project.

Responsibilities:

• Coordination with internal teams and external vendors to ensure project milestones are met in a timely manner
• Information gathering on requirements from internal teams
• Assist structured cabling design in IT rooms and work with vendors on the implementation
• Assist to manage purchase requests required for projects, i.e. obtaining and reviewing quotations, obtain approval for purchase, submission of purchase requests through internal system, ensuring timely delivery and payment of purchases
• Coordinating various tasks required for the project i.e. site access, delivery, installations, etc.
• Provide onsite support for installations and physical inspection to ensure quality of work by vendors (where applicable)
• Maintaining of project reports, records, documentations
• Update inventory information onto Nlyte
• Other tasks as assigned by DCS PDI team lead to support the projects

Requirements:

Minimum 5 years working experience with Data Centers and IT Facilities. Knowledge and prior experience in the following:

• Physical racking and un-racking of devices
• Equipment placements in IT racks (rack assignment)
• Structured cabling design and implementation
• Understanding of space, power and cooling
• Experience in supporting project work

Personality traits:

• Able to work independently with minimum supervision
• Attention to details
• Good time management skills
• Structured in thinking and organizing of work
• Ability to multi-task
• Good communication skills (both oral and written)
• Able to work in fast-paced environment
• Proficiency with Microsoft Office – Excel, Word, Visio, Powerpoint

Desired Skills & Education:

• Minimum Diploma in IT/Engineering or related field
• Experience working with IT Service Management tools (e.g Remedy)
• Experience working with Inventory management and / or DCIM tools

This is an in-office environment role, there are occasional weekend works.

There will be no over-time pay but day-off can be arranged for working on weekend.

Responsibilities :

• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Required skills and experience:

• Minimum 3 years of experience in a similar capacity and diploma holder or above in Computer Engineering/Science or related discipline;
• Strong server and storage hardware configuration knowledge will be an advantage;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware-related issues for IBM, DELL, and HP
• Strong sense of customer service and team efficiency;
• Able to provide non-office hours standby and support service;

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting CX/ Customer Workflow Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Job Scope

• Carryout maintenance, repair and overhaul work on vehicles (Opel, EV & commercial vehicles), ensuring minimum turnover time for schedules repairs and inspections to meet workshop’s service standards and according to job order
• Ensure high standard of workmanship and avoid any come back job
• Notify team leader of unusual repair problems which will require major repair and replacement parts for recommendation
• Adhere to defined guidelines in regards to safety, orderliness and tidiness in the workshop, including proper handling of tool and equipment’s
• Requisitions and pick up vehicles and equipment parts from the store to complete work assignment
• Ensure proper handling of customer vehicle and good housekeeping of work area
• Practice safe and proper engineering practices in accordance with manufacturer or workshop instructions and procedures
• Complete work order for each vehicle and unit services, listing items replaced and material used, instructions and procedures
• Performs other related duties as required by team leader or superiors
• Assist team leader to control on unnecessary usage/wastage of workshops’ materials and non-chargeable repair
• Maintain and take ownership of individual tradesman tools, workshop tools
• Provide technical guidance to technicians on more complex repair work
• Cooperate with Team Leaders or any other supervisor to ensure customer requirements are met
• Perform any other adhoc duties as assigned

Requirements

• Minimum NTC 2 or NITEC 2 in Automotive Technology
• 2-3 years experiences in automotive electrical repair (relevant diploma qualification e.g. Technical Engineer Diploma)
• Class 3 Driving License advantageous
• Must able to read electrical diagram and knowledge on usage of multimeter and insulation meter. (Tested during interview)

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description:

· Support Commodities and Forex Trading Team.

· Collate pricing for the assigned commodities.

· Create framework and live monitoring platform of trading summaries.

· Summarize the trading statements from London Metal Exchange, Shanghai Futures Exchange, Chicago Mercantile Exchange.

· Prepare relevant trading summary reports.

· Basic analysis on the reports and statements from the Exchanges.

· Any other duties assigned by the management team from time to time.

Job Requirements:

. Diploma/Degree in Mathematics, Statistics, Finance, Engineering, Computer Science or equivalent.

. Entry Level are welcome to apply.

. No experience required as training will be provided.

. Basic knowledge in statistics, currencies, derivatives and financial instruments.

. Possess and demonstrate interest in China, London and US markets.

. Basic Knowledge of Reuters or Bloomberg systems will be advantageous.

. Able to speak/write in English and Mandarin (as need to liaise with clients from China counterpart who speak/write in Mandarin).

. Proficient in Microsoft Office is essential.

. Self -motivated and adapt fast paced in dynamic environment.

Job Position Summary

• Liaise with Manager/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistic to connect the spares to the vessels.
• Tally Accounting system and Issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owners asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotation from suppliers.
• Prepare purchase order and delivery order/ proforma invoices/ packing list, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for supply of spare parts and repair services to vessels at convenient ports.
• Document filing / printing of Invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling enquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors cost/ take approvals for add cost from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications
• Minimum Diploma/ or its equivalent.

Competencies

· Effective decision-making

· Analysis & Problem Solving

· Interacting with others

· Collaboration, inclusion & teamwork

· Listening and communicating

· Driving high quality & Commitment.

· Willing to learn and assist other scope as requested.

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $3,200

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Responsibilities

Customer Relationship Management

Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.

Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.

Technical Relevance

Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.

In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.

Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR
• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Prosci or equivalent certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• 5+ years relevant work experience within customer industry.
• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR
• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We are recruiting for a Data Centre platform with regional offices in key cities within Asia Pacific. They are backed by various institutional capital and has been looking to ramp up their DC acquisition and hence will be beefing up the investment management team with an analyst/associate for their Singapore/Japan office.

You will be responsible in developing and implementing business strategies for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives. You will be supporting origination of new investments and business opportunities and involved in analysing economic and market trends, earnings prospects, financial statements, and various other indicators and factors to evaluate suitable investment opportunities and strategies.

This will also include feasibility studies and other research for potential investments, investment underwriting, due diligence, managing documentation, site visits and investment closing, preparing management reports, board materials, Investment Committee memorandums on potential opportunities as well as supporting transaction due diligence and closing processes.

Other responsibilities include developing, implementing and managing asset management strategy to meet business performance objectives as well as asset optimization through the analysis of data centre efficiencies and identifying opportunities for improved performance.

You will drive data centre budget and strategic plan process, valuations, leasing management, insurance procurement, reporting, hold-sell analysis, as well as other asset management cycle of activities including capex and asset enhancement initiatives. You will provide inputs to the projection of cash flow models, life of fund models and work closely with investment team, portfolio reporting team and finance team and managing the post-acquisition integration plan.

Requirements:

• You are degree qualified in Finance, Real Estate, Engineering, Accountancy from a reputable educational institute and have about 2 to 4 years of relevant work experience in data centre, real estate and/or investment industries.
• You are resourceful, possess strong initiative, great independence in working in a fast-paced environment.
• You have excellent business and financial acumen as well as interpersonal skills to manage various stakeholders of different nationalities.
• Fluent in English and Japanese (written and verbal)

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Information:

• Monday to Friday - Bugis
• 2 Months Contract
• UP TO $2600
• Training Provided!

Responsibilities:

• You are required to handle and manage general enquiries pertaining to any related client products and services.
• You are required to provide solution and solve complaints within shortest period of time and to provide effectively communicate and feedback.
• You are required to provide assistance pertaining to goods return, delivery of goods, online transactions and goods delivery check.
• You are required to provide solution to client on their digital application/platforms, website services, and other mode of online services.
• You are required to provide advice on payment methods, payment reminder.
• You are required to provide advice on returned goods, location of return, collection.
• You are required to liaise with client via various channel such as email, hotline, online forms, social media, online chats, website, and other mean of contact.

Requirement:

• Minimum 1 year of working experience.
• Experience in managing of complaints/ customer service/ contact center/ call center/ e-commerce added advantage.
• Independent and able to work with minimum supervision.
• Able to start in short notice added advantage.

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EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Benefits: AL, Medical Leave, Incentive, Fixed Sunday Off

Requirement:

At least three years relevant experience in a similar capacity

Job Description

To provide good customer service and serve with positive and helpful attitude.

Ensure restaurant cleanliness.

Handle guest concerns and complaints calmly to resolve the issue.

Communicate with team members and management to ensure smooth service

Customer Service cum Logistics

Location: Lavender

Working Days: 5 Day A Week

Working hours : 9am-6pm

Salary : $3500 - $4500

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

about the company

Our client is one of the prominent companies in Singapore. They are currently expanding their regional operations and seeking a Director of Engineering for their data centre.

about the job
As a Director of Engineering, you will be responsible for overseeing regional operations. Your primary responsibilities will include:

• Oversee the design and construction of both greenfield and brownfield data centers.
• Identify and engage a top-tier consulting firms including architects, M&E specialists, C&S experts, and energy consultants to support design development and tender preparation, as well as to create project cost budget estimates.
• Lead research and development projects focused on new engineering technologies and construction methodologies that enhance data center energy and water efficiency, construction effectiveness, operational productivity, and sustainability by reducing power usage effectiveness, water usage effectiveness, and carbon emissions.

skills and experience required

• Preferably 10 years of experience in data centre field
• Has experience in archiectural, M&E and project management.

To apply online please use the 'apply' function, alternatively you may contact Noelle.
(EA: 94C3609/ R1982617 )

Job details:

Basic + AWS + Fixed Transport Allowance + Commission
Mon - Thurs 8.30am - 6pm; Fri 8:30am - 5pm (After probation, 1 day WFH/week)
Work Location: Tai Seng

Required Skills: Telemarketing

Industry: Transportation & Storage (Airlines Freight Marine Rail Infrastructure etc.)

Job Advert Description

• Responsible for new sales leads generation, quantifying and qualifying these sales leads
• Contact potential clients via multi-channels including calls, emails and live chat
• Utilize globally agreed selection criteria to assess potential clients before assign the lead to the sales team for further follow up.
• Assist in opening new client accounts in CRM. Ensure the customer information is available throughout the organization & adhere to the PDPA rules
• Update all activities in sales reporting tool in a timely manner

Requirements

• Diploma holder and above
• 2-3 years relevant experiences in telemarketing, customer service or sales environment
• Proficient in Microsoft Office Applications

**We regret that only shortlisted candidates will be notified**

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EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

About Company:
Our client is a premier home care service center dedicated to providing exceptional care and support to individuals in the comfort of their own homes. With a team of highly trained professionals, they offer personalized care solutions tailored to each individual's unique needs, fostering independence and enhancing quality of life.

Job Description:
- Facilitate Dementia Therapy (Training and tools will be provided)
- Provide other home care services, including Activities of Daily Living (ADLs)
- Deliver professional, compassionate, patient-centred care, ensuring comfort, safety, and adherence to therapeutic goals
- Family and Caregiver Support: Educate and support family members and caregivers on therapeutic techniques and care strategies to enhance patient outcomes
- Facilitate engagement in adherence to the care plan
- Ensure all services comply with healthcare regulations, industry standards, and company policies
- Work collaboratively with all relevant personnel to ensure comprehensive care and effective service delivery
- Attend company-provided training and other required job-related training programs dutifully and maintain the necessary level of competency
- Participate and assist in company events, fairs, education talks, and training workshops

Job Requirements:
- GCE ‘O’ Level, Nitec, Diploma or equivalent
- Experience in health care at home and assisted living environments is preferred but not required
- Maintain accurate and timely documentation of patient progress, therapy sessions, and care plans following company policies and regulatory standards
- Must be willing to undergo company training
- Excellent observational and problem-solving skills
- Compassionate, patient, and dedicated to providing high-quality care
- Ability to work independently and manage time effectively
- Excellent communication, strong interpersonal skills, a positive attitude towards work and being a team player
- Ability to write and communicate in English
- Computer literacy

Compensation:
- Flexible working arrangements with work-life balance
- No Shift work
- 5.5 days; Working hours: Mon to Fri 9am - 6pm, Sat 9am - 1pm
- Attractive remuneration package ranging from S$1,900 to S$4,000 (Basic + Commission + Incentive)

· Assist with overseeing of the Front Office operation to ensure high quality of service provided

· Seek guest’s feedback and suggest operational improvements

· Deal with guests’ complaints quickly and efficiently

· Find suitable solutions to any problems that may arise and communicate issues to managers and colleagues in a constructive and clear manner

· Ensure regular and VIP guests are recognised

· Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

· Monitor the appearance, standards, and performance of the Front Office team members with an emphasis on training and teamwork

· Ensure team members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices

· Maintain sound communication and working relationships with all hotel departments

· Monitor staffing levels to meet business demands

· Manage team member performance issues in compliance with company policies and procedures

· Assist in the managing, training and developing of the Front Office team

· Act in accordance with policies and procedures when working with front of house equipment and property management systems

· Manage desk, resolve guest concerns, and handle emergencies and other challenges that may occur during the assigned shift

Assist in hotel operations when required

· Provide high quality service to guests consistently

· Assist guests with their luggage(s) upon arrival and on departure

· Seek guest’s feedback and suggest operational improvements

· Deal with guests’ complaints quickly and efficiently as first point of contact and record daily incident

· Find suitable solutions to any problems that may arise and communicate issues to shift team leader and manager in a constructive and clear manner

· Responds to guest

· Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

· Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on service quality and teamwork

· Maintain sound communication and working relationships with all hotel departments

· Handle guests’ mails/e-mails, messages, and answering phone calls

· Act in accordance with policies and procedures when working with front of house equipment and property management systems

· Follow guidance of shift team leader in the handling of emergencies and other challenges that may occur during the assigned shift

· Maintain the cleanliness, neat and being well-groom appearance at all times during on duty

Assist in hotel operations when required