Total 1,757 Customer Service job vacancies in potong pasir north east

Our Client is a Multinational Information Technology and Electronic company. With their expansion plan, they are looking for IT Support Engineers.

The Role:

• Support the project teams in the implementation, installation and configuration of PCs / Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on 8 hours shift including Public Holidays.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• The Support Engineer will report to the Project Manager.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required

• Shiftwork (Monday - Sunday):
• Day shift: 7 a.m. - 3 p.m.
• Night shift: 3 pm - 11 p.m.
• Successful applicants should be prepared to be deployed primarily at Tanah Merah, Harbourfront and Marina Bay. The also could be deployed in future on a rotational basis;
• Certificate in Higher Nitec or Diploma, ideally with a focus / specialization in IT;
• Having prior exposure to IT operational environments;
• Communicate well and has good interpersonal skills;
• Independent and has ownership of assigned tasks.

Salary package additions:

• Annual Performance Bonus
• Monthly Shift Allowance
• Monthly Transport Allowance
• Monthly Phone Allowance
• Attendance Allowance

Overview of role

P&G, Beauty and Hair Care research and development in Asia has been a strategic, integral part to the global business innovations. Asia is a dynamic homebase and fast evolving market with ample opportunities to tap on, innovate and derive meaningful consumer insights.

In SgIC, we innovate for consumer-winning formulations and the associated manufacturing processes for our Beauty and Hair care product categories.

In this role, you will play a key role in leading technical qualification of new beauty care product & manufacturing process to quality requirement of Beauty Care GMP (Good Manufacturing Practice).

Your team

Located at the P&G Singapore Innovation Center, you will a key member the Hair Care Research & Development organization. You will have the opportunity work in multi-functional teams and engage with both internal and external partners. This specific role will also require you to partner closely with our future manufacturing partner in Vietnam to bring innovation to market.

How success looks like

Success in this role pertain to quickly delivering technical qualification of new product manufacturing to meet quality requirement of Beauty Care GMP while building capability of our future manufacturing partner in Vietnam.

Key Responsibilities

• Lead process qualification of new hair care product technology at manufacturing scale in partnership with product supply functions, manufacturing partner companies and suppliers to deliver innovations to market.
• Manage initiative execution and lead manufacturing systems validation including aspect of Regulatory & QA compliance, microbiology daily management, cleaning and sanitizing procedures, and overall operations. Provide training and build technical capability at manufacturing site of our partner in Vietnam.
• Perform in the lab / pilot plant scale experiment to assess product performance, formulation stability and partner with technologist to identify, assess, and communicate technical risk in manufacturing process among stakeholders.
• Recommend technical interventions, robust solutions, and contingency plan.
• Lead process optimization for cycle time reduction and yield improvement.
• Lead manufacturing automation process to improve reliability and minimize lot to lot variation.

Job Requirements

• Minimium Bachelors Degree in Science or Engineering related fields
• 5+ years’ experience in FMCG Manufacturing Process Design & Qualification in the beauty category
• Mastery in manufacturing process Design & qualification according to Beauty Care product GMP requirement
• Demonstrated track of record for manufacturing system start up (i.e. Process Validation, Cleaning & Sanitation Validation)
• Proven capability for technical troubleshooting, process optimization for cycle time reduction/yield improvement and automation improvement for Beauty Care manufacturing
• Demonstrated ability to develop technical specification, translate technical requirement into manufacturing standard and develop technical capability of manufacturing site to deliver technical requirement
• This role will manage key interphase between P&G internal R&D and external manufacturing partner. Hence, experience working in both manufacturing and R&D environment is essential.
• Skilled in DOX (design of experimentation) and JMP software for Process data statistical analysis.
• Business proficiency in Vietnamese language is a must as the role requires communication with Vietnam based manufacturing partner(s) including manufacturing floor technicians & other native plant employees.
• Able to work independently, multi task and perform in a challenging work environment
• Excellent problem-solving skills and ability to use data to connect multiple ideas and develop solutions
• Strong interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

Roles & Responsibilities:

· Attend to needs of the residents. Ensure the safety, comfort and well-being of the residents and reports residents’ need to the nurse.

· Responsible for general housekeeping duties. Maintains cleanliness and tidiness of resident’s environment.

· Assist in serving meals and drinks.

· Accompany residents for their outing trips

· Ad-hoc duties as and when assigned.

Requirements:

• Certificate in Healthcare support
• Highly motivated & ability working in a team.
• Interested in working and caring for the elderly
• Possess positive work and learning attitude and good interpersonal skills
• Compulsory to stay-in and comply with the Home rules

We regret that only shortlisted candidates will be notified

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Roles & Responsibilities

We are on the lookout for experienced Customer Service Executive to join us

Job Responsibilities:

• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our sales team's needs to achieve customer satisfaction
• Build sustainable relationships and trust with our sales team through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution

Requirements:

• Minimum Diploma in any discipline
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquiries is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to details

Other Benefits & Perks

• Medical, Dental, and Insurance Benefits
• Career Progression and Training & Development opportunities

• Position: Patient Service Associate
• Location: Across Singapore
• Working hours: Shift Rotation
• Salary (commensurate with experience): Up to $4,200 + Performance Bonus
• Duration: Permanent
• Industry: Healthcare

Main Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare sector
• Good interpersonal and communication skills
• Good customer-service mindset

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Job Description:

• Support department GM to collaborate with Headquarter in formulating project development strategies for metrology products in Singapore and Malaysia to align to organizational strategy and capitalise on potential project opportunities
• Manage and drive team collaboration with internal and external project stakeholders, endorse project deliverables to optimise project efficiency and performance
• Establish service delivery system in Malaysia and lead cross-functional integration on operations with Singapore team.
• Formulate strategies to optimise customer’s maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Manage and review regular service reports to evaluate impact of trends, and potential malfunctions and solutions.
• Support pre and post sales initiatives and drive customer renewals through exceptional service
• Manage departmental plans aligned to organisational strategies and frameworks to drive compliance with Workplace Safety and Health (WSH) and Environmental Management Systems (EMS)
• Manage continuous improvement and change management initiatives for time, cost and quality improvements
• Provide technical training on equipment and systems maintenance for new or complex equipment and systems and development opportunity to engineers
• Conduct regular communication with Japan’s factory and project team in Headquarter for project development and planning

Requirements:

• At least 15 years of engineering experience in semiconductor manufacturing industry will be advantages.
• Excellent interpersonal communication skills
• Excellent presentation skills
• Software proficiencies for Microsoft PowerPoint, Microsoft Word, and Microsoft Excel.
• Overseas travel is required.

Job Description

Perform after sales service / surveys to customers by providing; steam trap survey, commissioning, trouble shooting, repairing and assembling service for wide range of products.

Key Tasks include:-

• On site and in house repair and service of mechanical and electronic-based products of the company’s product range.
• Ensure that field activities such as servicing, customer visits, steam trap surveys, plant audits, steam quality testing, preventive maintenances, troubleshooting, and commissioning are properly planned, organised, and executed to achieve maximum productivity and effectiveness.
• Help customers to optimise their steam systems in term of sustainability.
• Determine the improvements required, to bring about a high level of productivity and efficiency.
• Continually search for new prospects, to expand customer base within assigned area.
• Develop a full understanding of the allocated industrial base and be aware of the market activities and the competition within this segment.
• To work with sub-contractors and vendors on service-related jobs.
• Troubleshoots and repair product, application faults.
• Calibration of instruments.
• Assembly and set up of specific products for delivery.
• Evaluation and inspection of spare parts supplier and quality of product workmanship.
• Any other related task assigned

Job Requirements

• Candidate must possess at least a Diploma Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• At least 3 to 5 year(s) of working experience in the related field is required for this position.
• Excellent communications skills (verbal and written) with the ability to communicate and reason with people from diverse backgrounds.
• Proficient in MS office
• Computer ability in Auto CAD or SolidWorks program will be an advantage.

PRODUCT AREA

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

As a Demand Generation Specialist, you will focus on growing consideration marketing objective and ensure the success of our customers, including advertisers, agencies/partners, and internal stakeholders. You will lead programs that drive growth of our clients and partners and will represent our diverse product portfolio with the focus on performance campaigns. Additionally, you will develop and drive narratives and Go-To-Market solutions for Agencies and Partners around our Objectives and Key Results (OKRs), while identifying product gaps and communicating them to cross-functional teams in order to consolidate and influence product direction.

Qualifications

JOB RESPONSIBILITIES

• Define and drive product initiatives and achieve goals that deliver meaningful impact to users, advertisers, agencies, partners, and Google’s growth.
• Manage and define the solutions roadmap for the market and partner with Sales teams to enable them to co-achieve in-market growth objectives.
• Manage projects across multiple stakeholders, including leaderships, sales members, product teams, marketing teams, and other partner support teams.
• Engage with customers and partners, including agencies in collaboration with our initial-line teams, to assist in distributing new products and stay attuned to their challenges and needs.
• Provide product updates with local stakeholders to empower them and gather feedback to influence global product roadmaps by providing insights to global product teams.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in Sales, Business Strategy, Product Planning, Product Specialist, or Marketing.

PREFERRED QUALIFICATIONS

• Experience with customer facing engagements and leading client meetings.
• Understanding of Google's advertising products.
• Ability to create strategic data-driven recommendations.
• Excellent problem-solving skills and exceptional business judgment.

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

International Growth Team (IGT) helps customers and Google realize the full potential of international growth across Google Ads. We're a global team composed of experienced Strategy Consultants, Consultative Sellers and Operations Experts. We pride ourselves on our deep knowledge across industries, geographies and products. Our vision is to 'Democratize going Global'. Our core identity is that of being strategy partners (transforming export intelligence into bold actions that drive growth), connection catalysts (connecting the world to win locally) and being global natives (thriving on a mash-up of cultures and not defined by borders).

Qualifications

JOB RESPONSIBILITIES

• Develop high-touch relationships to serve as a trusted consultant with major international customers to fuel their advertising growth.
• Understand your customers’ objectives, and help them achieve these by developing forward-thinking, data-driven export sales recommendations and by educating them on wider export-related topics and opportunities.
• Identify high-impact export opportunities based on existing frameworks and tools, and develop new ideas and approaches to drive export growth for your assigned portfolio.
• Partner with sales and cross-functional teams to manage end-to-end support from expansion strategy to campaign execution.
• Participate and lead external workshops and trainings to educate customers beyond your assigned portfolio on export opportunities & strategies.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, marketing, digital advertising, consulting, or related fields.
• Ability to speak and write in English and Vietnamese fluently to engage and support English and Vietnamese-speaking customers.
• Experience working with international markets, or managing relationships with multinational clients

PREFERRED QUALIFICATIONS

• MBA or advanced professional degree in a relevant field.
• Demonstrated strength in communicating with and aligning multiple stakeholders internally and externally to defined goals and deliverables.
• Experience selling to or consulting with app developers & companies; familiarity with gaming app monetization and marketing strategy.
• Experience of thought leadership in applying data driven models that have had a tangible impact on marketing operations across international markets.
• Experience building an international business, including developing and executing international expansion plans and working in multiple countries and cultures.

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• Able to commit to 5.5 days work week

Key Responsibilities:

- Understand the intricacies of Data Centers within your designated region.

- Conduct audits for power and mechanical capacity, and oversee upgrades.

- Collaborate with internal teams to troubleshoot and perform Root Cause Analysis (RCA) and Corrective Action (CA) for design-related issues.

- Liaise with local colocation partners to comprehend and synchronize site utility requisites.

- Offer after-hours support as necessitated.

- Undertake tasks such as rack setup, cabling, server powering, and handoff to internal provisioning units.

- Manage tasks via internal tools like JIRA and Confluence.

- Uphold meticulous documentation and adherence to SOPs.

- Assess and prioritize incoming and open tickets based on their severity.

- Manage inventory processes for data center equipment receipt, tracking, and shipment.

- Deploy, label, and repair fiber, copper, and telecom cables, alongside patch panel systems.

- Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems.

- Extend operational support encompassing failure mode analysis, root cause identification, maintenance assistance, best practices, procedural reviews, and more.

- Curate and maintain comprehensive technical documentation concerning corporate data centers and operational procedures.

- Collaborate with regional and business leaders to optimize performance, enhance reliability, and improve efficiency across collocated, leased, and owned data center infrastructures.

- Participate in operational reviews, gathering and analyzing technical data to pinpoint and rectify existing reliability and availability concerns.

- Offer expertise to address and mitigate global resiliency, reliability, and availability risks.

- Facilitate the intake, evaluation, and resolution of issues related to collocated, leased, and owned data center builds, focusing on the provision of quality improvement recommendations.

- Collaborate with internal teams to set and maintain standards, ensuring consistency and reliability in service delivery.

- Emerge as the go-to technical authority within the team and across other departments.

- Approach challenges with a positive attitude, consistently offering innovative and creative solutions.

Qualifications:

• Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.
• 5-12 years of experience in Data Center infrastructure Operations support and server administration in a mid-sized environment (200 - 1000+ server systems).
• 5-12 years of incident management experience, responding to electrical and mechanical failures, focusing on incident resolution and lessons learned.
• Proficiency in two or more of the following areas:
• Power capacity allocation for high and low-density racks.
• Incident management and resolution for outages related to M&E.
• Systems administration (Linux and/or Windows Servers).
• Networking (DNS, TCP/IP).
• Proficiency in data center design, commissioning, and operational best practices.
• Track record of executing Method of Process (MOP) improvements.
• Exceptional problem-solving skills and a penchant for delving into system intricacies to resolve customer issues.
• Excellent oral and written communication skills.
• Strong adherence to processes, assuming the role of a process champion.
• Effective influencing skills.
• Ability to work independently with minimal direct management oversight.
• Experience supporting large Enterprise customers in an Operations environment.

Preferred Qualifications:

- Bachelor's degree or relevant work experience.

- 5+ years of enterprise data center experience.

- Familiarity with Linux administration or other command-line interfaces.

- 2+ years of experience in Structured Cabling (Copper/Fiber) and cable testing.

- 5+ years of experience in Cooling and Electrical systems concepts within data centers.

- Proficiency in repairing and working with enterprise server hardware.

PRODUCT AREA

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

JOB DESCRIPTION

With a rapidly growing array of sales teams, it's important to have knowledgeable, charismatic leaders to guide our client sales teams. As a Sales manager, you'll lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.

ADDITIONAL JOB DESCRIPTION

Head of APAC LCS International Growth Team, you will oversee and own the outcomes of growth strategies and plans to achieve business growth/financial objectives and accelerate growth for Google. You will anticipate, seek out, and define problems in reaching clients with compelling pitches, developing successful sales pipelines, and selling Google products to clients. In this role, you'll be responsible for Google’s international growth strategy in the Greater China region. With your team of International Growth Consultants, you will identify the biggest transformational international growth opportunities for our Greater China-based advertisers and develop a customer-centric approach to unlock them. Additionally, you will act as a trusted advisor to C-levels and help them meet their business objectives with Google’s broad range of international growth solutions, from Google ads to operational improvement offerings.

Qualifications

JOB RESPONSIBILITIES

• People Management:Foster a culture of coaching and mentoring, empowering the team to excel in sales, consultancy, and account management.
  Guide the team's professional growth, fostering new approaches to unlock international opportunities.
  Create an inclusive and respectful environment where everyone feels valued and supported.
  
• Strategic Growth:Lead the development and execution of the International Growth strategy, ensuring alignment with sales goals and regional initiatives.
  Collaborate with xfn teams to drive business growth and identify high-value opportunities for Google and clients.
  
• Client Impact:Serve as a trusted advisor to C-level stakeholders, unlocking transformational international growth opportunities for Google's advertisers.
  Showcase the value of Google's international growth solutions
  
• Operational Excellence:Partner with leadership to ensure program agility and continuous adaptation to evolving customer needs, addressing challenges like logistics uncertainties and economic slowdowns.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience with people management.
• 8+ years of experience in international business operations and/or tech sales/marketing, with a proven track record of success

PREFERRED QUALIFICATIONS

• Demonstrated expertise in China export business with fluency in Mandarin
• Proven ability to lead and motivate high-performing teams across diverse geographic locations and markets
• Demonstrated ability to navigate market nuances and solve multifaceted problems
• Ability to drive results by influencing C-level decision-making internally across Google and externally.

• Handling orders follow-up for import / export shipments (both air/sea freight)

• Perform Customer service activities, attending to customers’ enquiries, complaints

• Prepare quotations when sales are not available for urgent shipments

• Working closely with Sales & operations divisions

• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export

• Handling of crosstrade shipments

• Doing bookings of shipments

• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents

• Arranging Custom clearance for customers, and door delivery services

Job Requirements

• Applicants must have minimum ‘O’ Levels with Import and Export Consol experience

• Applicants must be able to communicate effectively with Chinese speaking clients and associates

• Applicants should be Singaporean / Malaysian citizens or hold relevant residence status

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

We are looking for an admin assistant to provide logistics and sales support. Interested parties may send their resume to [email protected] or call 68088708 for an interview.

Duties and Responsibilities:

- request and review freight quotes

- arrange and coordinate crossborder shipment of DG cargo

- facilitate export document completion and support forwarder in customs clearance as may be required.

- create and send sales quote to customers

- prepare sales documents ( invoice, delivery notes, packing list, statement of accounts )

- process credit notes

- facilitate order processing and monitoring of shipment

- manage stocks and inventory

- address product related enquiries of customers and assist in the resolution of issues.

- maintain records of sales, goods and customers

- prepare customer onboarding

- monitor customer payments and send reminders

- perform related ad-hoc duties as may be required

Required Qualifications

-Min Diploma in any related field of study or at least 2 years relevant working experience in freight forwarding

-Excellent command of the English language (both oral and written)

Responsibilities:

· To communicate and manage delivery schedules to meet the customers needs

· Co-ordinating with various departments on the production process from graphic, printing, binding to packing and resolving problems encounter in these areas

· Process and follow up on customers' orders

· Involve in customers’ visits when they are in the plant and provide assistance when necessary

· Attend to customers phones and e-mails enquiries

· Ensure timely and accurate shipment of products to local and oversea customers.

· Manage customers records and provide orders information to customers

Requirements:

· Minimum GCE “O” or equivalent

· At least 2 - 3 years of relevant experience, preferably with manufacturing operational exposure

· Proficient in MS Office

· Pleasant personality and good interpersonal communication skills

· A mature, self-driven and proactive team player

· Meticulous, able to multi-task and work independently

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities

• Oversee the daily operation of the centre.
• Represent the Centre to build business relationships and create Business strategies to swiftly build up business volume.
• Plan and Lead the Marketing strategy and activities
• Management of new inquires and conducting centre tours
• Implement quality standard for all programmes in centre in accordance to HQ process.
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Excellent Experience managing education Marketing and sales is preferred.
• Strong interpersonal and leadership skills.
• Exhibit a positive attitude when faced with challenges and keep a problem-solving mentality at the ready.
• Good communication and interpersonal skills
• Possess a passion for working with children and facilitating
• Meticulous, organised and able to multi-task
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

About Us
A Grader Learning Centre (Pasir Ris) is located at Whitesands which is less than 1 minute from Pasir Ris MRT, is looking for a friendly and cheerful customer servicer officer to handle our front-desk and customer service duties.

We want the best for our students, and believe in meeting their educational and emotional needs. To ensure that we’re in an emotional space to do so, we strive to maintain a stress-free and enjoyable work culture.

Roles & Responsibilities
The position requires you to:
- Engage walk in customers, as well students and parents making enquiries
- Fulfil administrative tasks such as invoicing and enrolment registrations
- Basic housekeeping to keep centre tidy

- Print worksheets and prepare class materials for teachers

This job might be for you if you (are):
- Friendly and comfortable engaging customers
- Conscientious and Proactive
- Care about students
- Have a decent command of English

- Have similar working experience in education industry

Working Hours: (Not more than 40 hours weekly)

Weekdays: Wednesday to Friday (230pm to 930pm)

Inclusive of 1 hour meal break

Weekends: Saturday & Sunday (9am to 8pm)

Inclusive of 1 hour meal break

OFF on Monday, Tuesday and Public Holidays

Please send in your resume to [email protected]

Kindly note that only shortlisted applicants will be contacted. Thank you for your interest!

Admin Executive cum Receptionist

The position is for Global Vantage Innovative Group, a prestige beauty powerhouse that markets and distributes its own proprietary brands (BelleWave™, essencious by BelleWave™, SkinMTX™, and Specifix™ Professional globally) and provide OEM service for clients worldwide.

Main Duties:

• Raising sales order & do invoicing/prepare proforma invoice
• Arrange local/overseas shipments
• Local/overseas courier for document & sample for clients
• Picking calls – pertaining to customer enquires/transfer calls
• Preparing certification required for overseas shipment

Ad-hoc Duties:

• Maintain/purchase office/pantry inventory
• Receive document/packages from courier (arrange payment if required)
• Assist regulatory to prepare document for signature
• Source for forwarders for overseas shipment
• Prepare invoices for audit purpose
• Assist to arrange for hotel/flight booking (if required), organize engagement activities
• Others

Minimum Qualifications:

• O/A Levels / Diploma in Office Skills
• Min 1-2 year’s relevant experience in administrative and operations support
• Meticulous and organized, good follow-up skills and initiative
• Excellent in managing documentation and paper work
• Multitasking and able to take stress

Hiring Early Years Educators / Preschool Educators (Infant / PG / N1 )

Location : East

Must have or undergoing ACEY / HCIC / CIT / L1/ L2 cert

Sign-on bonus available between $3000 to $5000.

Role of the educator:

• Conduct lessons and routine care
• Prepare children's portfolio for PTC
• Communicate with parents about children's welbeing and progress
• Attend meeting and school events

Benefits :

• Mid year performance bonus
• $3000 confirmation bonus*
• Birthday incentives
• Enrolment incentives

Interested party can drop us your resume or

Call us at 97725056 for more details.

Thank you!

General information

As a Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Health and Safety

• Apply safety rules and safe practices as well as environmental responsibilities
• Report unsafe practices and incidents

Service Delivery

• Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs and commissioning.
• Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.
• Proactively involve in self learning and practical exposure for continuous competence and productivity improvement.
• Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
• Reports early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Additional Requirement

• Understand customer needs & manage customer relationships
• Co-operate actively with other ABB units to achieve common targets
• Support sales team

Leadership

• Provide leadership and coordination for the service team
• Create and develop good team spirit

Continuous improvement

• Proactively identify area of improvement eg. Self-technical knowledge, job safety and etc
• Participate in discussion, meeting, training and e-learning

Your background

• Diploma, ITC or equivalent in Electrical/Electronics engineering with at least 3 years hands on repair and service experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:
•Perform specific delivery support activities for a single customer
•Assist in coordinating development and consolidation of technical and process documentation
•Focus on activities like data analytics and reporting
•Assist with analyzing specific issues with the customer
• Partner with Dell team(s) to provide an outstanding experience to the customer

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•2 to 5 years of related experience
•Good organizational and planning skills to coordinate program deliverables
•Ability to set priorities and delegate
•Excellent analytical and problem-solving skills

Desirable Requirements
•Bachelor’s degree or an advanced degree
•Proven experience in a similar roleHere’s our story; now tell us yours

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.