Total 894 Customer Service job vacancies in queenstown

As a Patient Service Associate in UCC, staff will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers/ patients. The key aim of the role is to provide excellent patient care and satisfaction, and to contribute to the smooth operations of the hospital.

The accountabilities include:

• Ensure department’s operational readiness. Ensure that workstations are always kept tidy and clean. Ensure sufficient stationery stock is maintained in the department.
• Assist with smooth patient journey including:Registration of patients, and updating of NOK contacts
  Attending to and managing patients’ enquiries
  Assisting with admission process, which includes financial counselling and monitoring of bed request status.
  Discharging of patients which includes system discharge, scheduling of appointments and payment collection.
  Providing value-added value services that contributed to the smooth operations of the department and overall staff and patient satisfaction.
  Ensuring accurate and timely registration and promote the usage of self-help kiosk.
  
• Provide administrative assistance in the daily operations and department events.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Employment Benefits:

• Group Medical Insurances

• Dental & Specialist reimbursement

• Statutory Leaves

• Annual Wage Supplement (13th month bonus)

• Company Shuttle Bus from MRT Station to Office & vice versa

• Flexi working time

• Telecommuting

• Training & Development Opportunities

• Work-Life Balance etc.

Specific Responsibilities:

• Effectively manage large amounts of emails inquiries & incoming calls

• To co-ordinate and monitor daily air, ocean & cross-border trucking shipments with local customers and overseas agents.

• Update cost and selling rates into system shared folder.

• Assisting Sales Representatives in the areas of Sales Support and Customer Service.

• Handle telephone calls or acknowledge customers’ e-mails for sales representatives who are away from the office.

Job Specifications/Requirements:

• Degree or Diploma.

• Experience in Freight Forwarding / Shipping with proven track record.

• Able to communicate and quote to customers promptly.

• Ability to take initiative and responsibility.

• Computer literate.

• A Team Player and being passionate about meeting customers' satisfaction

Working Arrangements:

Work Location: 2 Bukit Merah Central, #08-01, Singapore 159835

Work Days: Mondays to Fridays

Work Hours: 8:30am to 6:00pm

Job Description

Customer Service and Admin
• Attend to jobseeker enquiries and facilitate appointment bookings including – verifying and creating new or follow-up appointments, managing their profiles in the system and making outbound calls to confirm appointments
• Perform jobseeker profile management in system
• Assist jobseeker in filling up relevant forms and customer satisfaction survey
• Data cleaning and entry functions into system

Events Support
• Assist with registering jobseekers for event
• Support outreach activities within the vicinity of career centres
• Help out at events within the cluster, whenever needed
• Other duties assigned by the supervisor

*To be deployed to cover frontline duties when needed (e.g.: F2F over a counter involving mostly with Jobseekers over registration for Job Fairs, verification of application forms, etc.)

Requirements

• O Levels and above qualification
• Able to converse in English & another 2nd language
• Customer service experience as role requires dealing with challenging situations
• Meticulous, independent and a team-player
• Digitally savvy as required to handle various systems
• Proficient with MS Office (Word and Excel)
• Willingness to be externally deployed for events or cover duties at various locations

Others

• 12 weeks contract (extendable)
• Jurong East

Job Highlight:

• Contract Postion ( 12 months)
• Central, Queentown
• Monday to Friday, 8.30am to 6.00pm

Job Description:

• Assist in recorting & notes taking, support in information-gathering and liaison with external agencies related to social work.
• Assist in managing relationship with social service agencies and to write up referral letters if needed.
• Attend to mailbox and drafting of replies.
• Data entry duties as assigned.

Requirement:

• Only Singaporean
• Diploma in any field
• Meticulous and competent with MS Office

Interested applicants please click "Apply Now" or email to [email protected].

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

PRIMARY RESPONSIBILITIES

• Resource Management and Delivery
• Assist in end-to-end resourcing activities for Information Technology; work closely with Resource Management executive for effective fulfilment of open IT positions and timely contract renewals
• Assist and respond to IT Hiring Manager’s requests with relevant information and/or templates they need to
• complete hiring requests efficiently
• Track and maintain records of all CVs/profiles received for each open position
• Track and maintain up-to-date IT staff records and movement for Information Technology
• Liaise and work closely with IT delivery support team to enable a seamless onboarding and offboarding
• process and experience for Information Technology contract staff
• Help to ensure IT staff compliance to Resource Management Office (RMO) Governance & standards, be able
• to articulate basic guidance on RMO process to IT Hiring Managers or other operational staff
• Ensure latest templates and process documents are continuously refreshed, organized, and maintained in
• resource management SharePoint. Take initiative to prompt the need for updates where applicable and
• diligently follow through tasks
• Assist in the preparation of monthly/quarterly resource management report
• Undertake general admin tasks under the direction of the IT RMO Manager or Project Managers
• Any other duties as reasonably requested by IT RMO Manager or Project Managers

• Relevant administration experience, preferably in Information Technology would be an added advantage

• Outsourcing and vendor management experience would be an added advantage

• Microsoft Office, in particular Excel and PowerPoint

• Strong interpersonal skills including collaborating, and team building

• Strong governance of adhering to the company policies and procedures

• Orderly and businesslike approach to finance and resource administratio

Join us as our part-time Student Care Teacher for our centres located at Tiong Bahru and Tampines. Potential candidates would be expecting a 5 days work week (1pm to 7pm). Candidate is expected to relief teachers on Sat (2 to 3 hours) if required and compensation will be given accordingly.

It is compulsory to indicate your preference for the location in the cover letter and resume. Application will be rejected if this is not stated.

Teaching Responsibilities

- To teach Math/English/Science tuition in the capacity of a tuition teacher and relief part-time tutors when the need arises

Student Care Resposibilities

- Select and print suitable enrichment worksheets from our online library resources for the children on a monthly basis
- Supervise and guide students on school homework, spelling ,听写 and in-house assessment books

- Answer sales calls and conduct centre tour to prospective parents
- Buying lunch and fetching of students from nearby schools
- Supervision of children during outdoor playtime
- Provide operations support such as restocking of food supplies, toiletries, ordering from HQ for the tuition books, arrange replacement classes, Qxpress delivery
- Able to communicate with parents on their children's progress and handle sales enquires on the centre's programmes
- Basic cleaning such as sweeping and mopping of the floor on a daily basis
- Any ad hoc task assigned by the Centre Manager

Requirements
O level, ITE and retirees are welcome to apply. Candidates must have a good knowledge of P1 to P6 Primary Math and English Syllabus prior to application. Similar work experience as a student care teacher will be an advantage.

Kindly note that the working hours are subject to changes during the school holidays. Compensation will be given if extra work hours are required.

- Hourly paid position $10 to $12 per hour

About our client: Our client is a global engineering services company providing services for projects in the Oil, Gas & Chemicals, Mining, Power & Process, and Environment & Infrastructure markets.

About the role:

Work Location: Alexandra (Central)

This role is a temporary / ad hoc assignment (ie. to cover for Staff on leave or MC) on an ongoing basis. The successful candidate will be paid an hourly rate.

• Answering of telephone calls
• Outgoing mails-postage reconciliation
• Coordinating of meeting rooms
• Registration of visitors pass
• Taxi bookings
• Receiving of documents on behalf of DMG department whenever they are shorthanded
• Maintenance of the registration printer
• Arranging of trunk calls
• The collection point for letters/cheques by Accounts to clients

About you:

• Able to commit to temporary / ad hoc assignment (ie. to cover for Staff on leave or MC)
• Completed At least GCE “O” Levels
• 3-5 years of experience in a similar role.
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred

*Please note that only shortlisted candidates.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R132550

Would you like to service customers? Are you a detail and result-orientated person? Do you have an ambition to succeed in After Sales? If your answer is “Yes”, then you are the person we are looking for! Based in Singapore, your job is to provide administrative support, technical support and troubleshooting solutions to our customers in the Region. You will be part of a small and Dynamic team in Singapore and reporting to our Service Manager and work very closely with our After Sales Service Department in Denmark.

About Hans Jensen Lubricators

With innovative design and solutions in the absolute high-end scale of the market, we are dealing within the business of cylinder lubrication systems for 2-stroke engines worldwide. With the foundation of Hans Jensen Lubricators in 1917, we take advantage of our 105 years of experience in order to keep our position in the lead, and to assure our clients always meet the highest quality and service. We currently employ 85 colleagues, our culture is characterized by openness and dialogue combined with an exciting and dynamic environment, where we all bring the customer into focus.

Our customers include ship owning companies, technical management companies and engine makers. Our usual point of contact is technical directors, technical managers, Superintendents and Chief Procurement Officers.

The job

In the beginning of your employment, you will be trained in Singapore and may have to travel to our HQ in Denmark, where you will undergo extensive in-house training on our products, spare parts, systems, and processes so as to service our customers with knowledge and professionalism.

The job scopes described below is not exclusive or exhaustive and may varies as you progress:

Tasks and responsibilities

Your primary work will consist of supporting our regional customers, where you will, among other things, will advise on installations, engine problems, fuel types, operating patterns etc. In addition, the tasks consist of, among other things, of:

• Technical support and troubleshooting.

• Handle complaint and warranty cases.

• Make quotations and carry out follow-up.

• Briefing and debriefing of our service engineers.

• Make technical service reports.

• Be part of our on-call system.

• Ad hoc tasks.

Your profile

You have a technical background as a marine engineer, mechanical engineer, electrician, automation specialist or similar. The most important thing is that you have an interest in engineering and mechanics.

It is desirable that you have practical sailing experience with larger 2-stroke diesel engines, but not an absolute requirement, as we carry out internal training. You have a passion in customer service and a talent in putting people at ease as well as problem solving. Excellent communication skill, interpersonal skill and liaison skill are also essential in engaging on a day-to-day work with the stakeholders and customers. If you have experience in outreaching and closing sales (service and spare parts), that will be an advantage.

In addition, we expect:

• you are positive, extrovert and solution-oriented.

• You are fluent in written and spoken English.

• You are energetic and proactive.

• You can work analytically, structured and systematically.

• You are independent and adhere to agreements and set deadlines.

• You take ownership of your tasks. • You can create good relationships.

• You are an experienced user of the Office suite - and preferably also of Microsoft Dynamics AX.

We offer

An intriguing position in a growing company, where you will have the opportunity to achieve both personal and professional goals. You will be part of a committed team with a high level of professionalism and a team where respect and collaboration are in focus. We have an informal culture and there is room for an open and honest dialogue. We are always ready to adapt to the requirements and wishes of the costumer and the market in which we navigate in general.

Your application

Applications are processed on a rolling basis.

Starting date: as soon as possible.

You can read more about our products on our website: www.hjlubricators.com

The Customer Experience & CRM Specialist will be responsible for managing and enhancing the overall experience of BSKIN customers on BSKIN.com and marketplaces. As a customer champion, you will learn to develop a strong understanding of the entire customer journey and promote positive customer experiences to foster loyalty and retention. You will be part of a lean, dynamic team in a hybrid working environment with regular hours and regional exposure in the skincare and nutrition industry.

Key Responsibilities:

● Respond to customer enquiries, consolidate online orders and arrange dispatch.

● Manage email marketing campaigns with audience segmentation and targeted communication.

● Source and liaise with suppliers to procure marketing collaterals such as printed cards, press kits, eCommerce packaging and branded gifts.

Detail Responsibilities:

Customer Advocacy

● Engage with customers through various channels, such as phone, email, WhatsApp, chat modules, and social media.

● Respond promptly and professionally to customer enquiries, concerns, and feedback.

● Provide product recommendations, skincare advice, and solutions to customer issues.

● Maintain a comprehensive knowledge of our skincare products and their benefits to assist customers effectively.

● Encourage satisfied customers to participate in advocacy programs and contribute to testimonials.

Order Management

● Handle basic back-end updates and maintenance of our e-commerce platforms (e.g. BSKIN.com, Shopee, Lazada).

● Process customer orders (including returns, exchanges and refunds), ensuring accuracy and timely fulfillment.

● Prepare monthly reports on sales and inventory.

Customer Relationship Management (CRM)

● Utilize CRM tools to manage and track customer interactions, ensuring a personalized and consistent experience.

● Understand the customer journey through data analysis and providing insights for segmentation and targeted communication.

● Create eDMs and implement email marketing campaigns, including building email marketing workflows for automation.

Marketing procurement and support

● Procure gifts and materials for marketing campaigns, including sourcing, quote comparisons, sample requests, price negotiations and order placement.

● Provide operational support and coordination of logistics for marketing campaigns and events.

Hybrid Work Arrangement: 2 days office (fixed days), 3 days remote. Required to be present for physical events (as needed).

Job Requirements:

● Diploma/Degree in marketing, communications, or a related field is preferred.

● Strong written and verbal communication skills.

● Proficiency in using marketing tools and platforms, including a basic use of Canva and proficiency with email marketing software like MailChimp.

● Strong and comfortable with data analysis and reporting.

● Knowledge and passion for skincare and beauty products.

● Excellent interpersonal skills and a customer-focused attitude.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organizational skills and adapts well to change.

● Creativity and a knack for staying updated with the latest industry trends.

● Experience in customer service or Customer Relationship Management (CRM) is a plus.

This role offers an exciting opportunity to contribute to our skincare brand's growth and success, both in supporting marketing/CRM initiatives and ensuring a positive customer experience. If you are enthusiastic, dedicated, and ready to make a difference in the skincare industry, we encourage you to apply and be part of our dynamic team.

Job Description

The Data Analyst is responsible to support the team to advance on analysis projects focusing on regional health. We offer a comprehensive career path with tailored training programs to enhance your technical expertise and soft skills. Whether you are just starting your career or seeking to advance, we provide the guidance and support you need to excel in your role.At our organization, we understand the importance of maintaining a health work-life balance. We believe that a harmonious equilibrium between your professional and personal life is crucial for your overall well-being.This contract is renewable and convertible to permanent position.

Job Responsibilities:

• Wrangle and integrate large volumes of data from multiple sources to support data requests, analysis and dashboard building.
• Build and maintain tableau dashboard for departments and management to track key indicators.
• Generate and provide monthly submission to Cluster management.
• Perform data analysis and translate data into insights with actionable recommendations.
• Assist Tableau users in its functionalities (such as Data Cleaning, coding, visualization and reporting).
• To write R/Python scrips to transform existing data to obtain approximation of required data.
• Support user requests for ad-hoc data request and analysis.

Job Requirements:

• Bachelor’s degree in data science, Statistics, Mathematics or any related fields.
• IT savvy with knowledge in R/Python and Tableau.
• A team player and enjoys interacting with users.
• Comfortable and passionate to work in healthcare industry with a strong desire to assist patients in their journey to regain their health
• Computer literate with the ability to work independently and complete task within stipulated timeline.
• Hybrid work arrangements is available.
  

Position / Department

Administrative Executive, Shared & Corporate Services

Job Purpose

As an Administrative Executive, the person shall assist in administrative support for the Shared & Corporate Services.

He/She shall support and work closely with the Administration Manager to help ensure the smooth operations of the FSC and in general administration.

Job Description

Maintenance and Safety of Facilities

· Assist in ensuring the smooth operation of the centre's facilities and equipment.

· Engage and collaborate with teams/colleagues/external agencies to enable the good maintenance of facilities and equipment.

· Monitor and manage the efficient use and disbursement of materials, equipment, and resources of the centre, e.g., stationery, toiletries, etc.

· Identify areas of improvement and proactively make necessary and timely modifications/changes.

· Support in maintaining and upkeeping office cleanliness, including the repairs and fixtures of the facilities.

· Support the Admin Manager in the coordination and supervising of office cleaners.

· Vendors management, e.g., servicing and maintenance of facilities and equipment.

Procurement and Vendors’ Management

· Support in the purchase of materials, equipment, and services necessary for the smooth operation of the centre.

· Ensure the proper recording, filing, and tracking of service contracts, equipment, license renewals, etc.

Finance

· Payment and claims submission (Shared & Corporate Services): liaison with vendors and internal staff for payments with supporting documents before e-submission.

Others:

· HR: Support in staff onboarding/exit – issuing/return of laptops and other IT assets, office keys, locker space, etc.

· Meetings/Training: room booking and set-up, refreshments, etc.

· Any other duties as assigned.

Requirements

· Minimum 2 years experience as an Admin Executive or similar administrative role

· Proficiency in office applications (e.g., MS Word, MS Excel, MS PowerPoint)

· Equipped with basic IT competencies and user support.

· Strong organisational and time management skills

· Resourceful person with strong initiative skills

· Highly adaptable with the ability to cope with competing demands and changes.

· Strong communication abilities (verbal and written), and comfortable engaging with different stakeholders.

· Meticulous, i.e., attention to detail, and problem-solving skills

· Can multitask and prioritise daily workload.

· A team player with a proactive approach to work and a positive attitude

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Main duties:

• Provides technical support for sales staff, including installation, commissioning, testing and maintenance of all products handled by the respective divisions in the region.
• Project implementation of IT infrastructure or medical equipment system project in a hospital environment.
• Provide first level of support for network, server, and security.
• Troubleshoot hardware and software problems.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Conduct training to end-user and staff members.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 1 Year(s) of working experience in Computer Networking or related field.
• Customer-oriented, effective communication, and able to work independently

You will support the administration of risk management programmes, conduct clinical review of patient records, identify relevant clinical care issues, and liaise with the respective departments to evaluate the effectiveness of the quality assurance programmes. You will play a supporting role in ensuring that clinical outcomes are consistent with current accepted practices.

You will be required to integrate and analyse data using statistical methods, perform root cause analysis, conduct risk mitigation exercises and work with teams to coordinate projects assigned. You will also coordinate meetings, document meeting proceedings, prepare reports and participate in the implementation of improvement initiatives towards improving patient care.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing

· Relevant experience in clinical quality and in the healthcare industry will be of added advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail is essential

· Good oral and written communication skills

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

You will work with the Business Office Manager in studying, planning, organising, establishing, and implementing policies and procedures, and internal controls for all billing, account follow up and financial counselling activities. You will ensure that all services are billed, and that claims are made accurately and timely. Additionally, you are required to monitor outstanding bills, work with various parties to recover the outstanding amounts as well as handle billing and payment enquiries. You are responsible to prepare summaries, reports and statistics as required.

Job Requirements:

· Degree in any discipline.

· Accounting knowledge and experience in healthcare will be an advantage.

· Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare /OAS will be an advantage

Team player with good interpersonal, analytical and communication skills

Responsibilities

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone
• Listen, probe and question in order to clarify and understand customer needs
• Any other ad-hoc tasks assigned

Requirements

• Singaporeans only
• Minimum N Levels or equivalent
• Advantageous to have at least 1 year of customer service and or call centre experience
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to speak and understand more than one language
• Able to commit to shift-hours (as stated below) desk-bound

Other Information:

• Training will be provided
• Working hours during training period is from 9am to 6pm, Mondays to Fridays and alternate Saturdays/Sundays
• Shift-hours are from 8am to 6pm, spanning from Monday to Sunday on rotation basis of 4-days-work-2-days-off shift and 2-days-work-1-day-off shift)
• Starting basic salary of $1,700
• 12 weeks probation period
• Incentives are applicable upon confirmation
• Workplace at 203 Henderson Road, Henderson Industrial Park Wing A #10-13 Singapore 159546

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Job scope:

- Ensure customers have a great dining experience (excellent customer service)

- Order taking and ensuring that orders are served timely

- Communicate menu product information proficiently

- Service of food and beverages proficiently

- Maintaining cleanliness and hygiene of restaurant

Additional Information:

- 5-day work week

- Enjoying working in young and fun team!

Job Requirements:

- 18 years and above

- Good attitude, respectful and responsible

- Interested in serving/ cocktail making

- No experience required, but must be proactive and keen to learn

You will be playing a key role in supporting the marketing efforts to create and promote brand awareness to our partners. This includes active engagement with them and generating contents to grow our brand presence in the social media space, and working with internal stakeholders to smoothen and enhance the experience for these partners.

Job Requirements:

· Degree in Marketing, Business or related discipline with at least 2 years of marketing experience, preferably in the healthcare industry

· Pleasant disposition with strong interpersonal, communication and organisational skills

· Fluent in English and a strong command of Chinese language (written and spoken) to promote brand awareness to mandarin-speaking markets

· Experience in digital marketing and savvy with the use of social media platforms

You will monitor and follow up on outstanding bills and liaise with various parties on bill settlements. You will also provide financial advice to patients on the estimated bill amount for hospital stay as well as handle billing enquiries.

Job Requirements:

• Diploma with at least 2 years’ relevant working experience
• Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare/ OAS will be an advantage
• Team player with good interpersonal, analytical and communication skills

You will participate and provide support in planning, developing, and managing licensing and data governance matters to meet medical and legal regulatory requirements. This will include providing advice on Personal Data Protplanection Act (PDPA) matters, liaising with internal stakeholders regarding data breaches, and other concerns relating to data governance.

You are responsible for arranging regular internal and external audits, preparing audit reports, and working with stakeholders to address audit findings. You will also be involved in planning and implementing staff immunisation initiatives, participate in committee meetings, and support ad hoc operational projects and initiatives. The suitable candidate will be offered employment on 2-year contractual terms.

Job Requirements:

· A Bachelor’s degree, preferably in public health administration, healthcare management, communications or public policy

· Prior experience working in a government or healthcare institution would be an advantage

· Proficient in Microsoft Office applications

· Possess excellent critical thinking and analytical skills

· Excellent written and communication skills

· Able to work independently as well as in a team

Responsibilities

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone
• Listen, probe and question in order to clarify and understand customer needs
• Any other ad-hoc tasks assigned

Requirements

• Singaporeans only
• Minimum N Levels or equivalent
• Advantageous to have at least 1 year of customer service and or call centre experience
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to speak and understand more than one language
• Able to commit to shift-hours (as stated below) desk-bound

Other Information:

• Training will be provided
• Working hours during training period is from 9am to 6pm, Mondays to Fridays and alternate Saturdays/Sundays
• Night shift-hours are from 9pm to 9am, spanning from Monday to Sunday on rotation basis of 2-days-work-2-days-off)
• Starting basic salary of $1,700
• 12 weeks probation period
• Incentives are applicable upon confirmation
• Workplace at 203 Henderson Road, Henderson Industrial Park Wing A #10-13 Singapore 159546

The standardised classification and grouping of healthcare data which reflects the complete clinical picture of the patients not only contributes to hospital operational and subvention forecasts, but also allows clinicians to better plan the care of future patients with similar conditions.

You are responsible for translating patients’ medical diagnoses, operations and procedures into international classification alphanumeric codes, and are expected to ensure the accuracy, completeness and timeliness of the coding. You will also assist with the auditing of the medical records which involves checking on the accuracy of the codes assigned. You are required to work closely with the clinicians to address coding issues.

Job Requirements :

• Diploma in Nursing / Life Science / Applied Science, preferably with 2 years’ relevant work experience.
• Essential knowledge of healthcare procedures
• Proficient in Microsoft Office applications
• Meticulous with good communication and interpersonal skills
• Able to work independently as well as in a team