Total 6,259 Customer Service job vacancies in raffles city

The Director, Projects & Design (Development Support) – Asia Pacific excluding China (APACx) reports to the Senior Director, Projects & Design and is responsible for the management of project stakeholders, project timeline, design process, and the successful opening/conversion/renovation of the hotel project. As the point of contact between Owners, and internal and external partners, you are a conduit of information, collaborator, and facilitator between Hilton and Ownership.

You will cover the Asia Pacific region excluding Greater China & Mongolia (APACx) and be responsible for focus-service, full-service, lifestyle, and luxury hotel projects across all Hilton brands.

What will I be doing?
As the Director, Projects & Design (Development Support) – APACx, you will be responsible for performing the following tasks to the highest standards:

Project Management

• Provide technical services and guide all elements of the planning and design phase of the project.
• Support the Owner’s project timelines and construction progress to ensure a seamless hotel handover.
• Provide mentorship for the implementation of brand standards and any recommendations for meeting brand standards.
• Oversee construction activities.
• Report to Owners, Stakeholders, and Senior Director on findings, key dates, solving project risks that will affect the hotel's success and opening, and conditional and final approvals.
• Improve the final product, and preparation of waiver requests.
• Assist in the solving of design problems as they arise in concert with Owners, Architects, Consultants, and Hilton Stakeholders.
• Implement effective and efficient strategies to best suit the organization.
• Plan meetings, agendas, site visits, and program deliverables optimally engaging/disengaging all parties promptly allowing for accurate preparation and planning for the attendees.
• Plan meetings and travel in consideration of other Stakeholders and attendees' travel times and travel expense agreements for several trips.
  

Development Support & Design Management

• Provide Project Assessment, including Project Improvement Plan (PIP) inspections/reports to the Development team before application to facilitate project approval.
• Direct, review and approval of architectural planning, interior design, FF&E, art & accessories, landscape, graphics and way-finding designs to ensure they meet the Brand
• Design Narrative, Brand standards and Brand equity.
• Contribute to country-specific addenda to global Brand standards for all Hilton brands
  

What are we looking for?

A Director, Projects & Design (Development Support) – APACx serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s Degree in Architecture
• Minimum of 10+ years of experience in hospitality design roles and project management.
• Excellent communication, presentation, written, and public speaking skills.
• Ability to lead change, resolve issues, and ensure collaboration within teams and/or units; including maintaining the highest standards of ethical conduct and integrity.
• Ability to evaluate and find opportunities from a strategic perspective, develop, prioritize, and implement plans to meet the organization’s core strategic goals.
• Proficient skills in Microsoft Office products. Understanding of the principles and practical application of the software.
• Ability to accurately estimate project duration and pre-empt potential pitfalls based on experience, scheduling analysis, and interaction with other stakeholders and ownership teams.
• Ability to assimilate new concepts and practices into the position and the department. To provide subordinates with effective on-the-job training, policies and procedures, departmental training topics, and professional development.
• Financial management and leadership skills, including the ability to monitor expenses against commitments, set priorities for funding and develop annual financial goals.
• Ability to travel when required.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

*Students who are waiting for results/starting Universtity in August are welcome to apply*

• Handle registration, admission and discharge of patients
• Provide queue numbers to patients
• Booking in appointments
• Handle of payments
• Perform any ad-hoc duties as assigned

Requirements:

• Singapore
• A Levels/Diploma holders
• No holiday plans during contract period

Other information:

• Salary: $10/hr
• Working days: Mon - Fri (office hours)
• Contract: 3 - 4 months
• Location: Kent Ridge MRT

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Background Information:

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Job Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• 4 days work 2 days off
• 2 hours meal break
• Part-time options available

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: River Valley Rd (Great World MRT)
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Responsibilities:

• Greeting and welcoming guests, answering all calls and directing as needed and Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements:

• Not afraid to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

As a  Customer Success Associate / Analyst,  you will be responsible for customer adoption, retention and satisfaction for a group of clients.

• Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health
• Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
• Proactively partnering internal teams in reviewing client’s usage of platform and periodically engage clients
• Meet/exceed quarterly renewal targets by proactively managing renewal portfolio and ensuring on-time customer retention
• Perform onboarding activities and product demonstrations post purchase
• Coordinate the engagement of other Impress resources (e.g. Delivery, Sales, etc.) to ensure ongoing customer success
• Proactively identify issues/risks and escalate internally for prompt resolution
• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Qualifications

• 2 - 4 years of experience in a sales, account management or business development role
• Highly motivated, goal-driven, outgoing, inquisitive, and customer-centric
• Solid interpersonal, communication, and presentation skills; ability to work with various teams across the board with varying skill sets
• Demonstrated background in working with enterprise clients
• Creative thinker with the ability to troubleshoot issues quickly and effectively.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Service Crew (Salad Bowl)

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
Locations: One North MRT, need to rotate, Only 5 mins walking distance between

One North

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is actively searching for a Manager, Centre for Health Activation to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The Manager / Assistant Manager is responsible for supporting the Director in driving, leading and supporting the Training and Research arm of the Centre for Health Activation. Strategies are aligned to support the broader mission and vision of Central Health where we shift care beyond the hospital into the community – by working with patients and their caregivers to enable them to manage their own health and to change the role of the healthcare system from being a ‘provider of care’ to being a ‘partner of care’.

The Manager / Assistant Manager must be able to lead and build synergy as one Centre for Health Activation team member – be a positive, proactive and responsible team player and collaborate closely with teams within CHA.

The responsibilities of this role are:

• Lead in the development and implementation of a sustainable training and research roadmap, community engagement framework and toolkit that would help enhance and elevate the branding and reputation of the Centre for Health Activation. This includes preparation and presentation of proposals for the approval of Senior Management and other relevant meeting platforms and ensure timely completion of all projects and reporting of outcomes.
• Drive the Division of Central Health’s strategic projects and initiatives pertaining to taking on a leadership role in building and sustaining new and existing community partnerships to drive activation efforts in the hospital and the Central Health region. Develop and implement a conducive framework and environment for individuals to take charge of their own health and to care for the health of others in the community.
• Build and sustain community partnerships in the areas of training volunteers and co-creating a community of practice in driving community activation and building a community of carers. Create the means, framework, platform and environment for Central Health residents to take charge of their own health and to go beyond self-care to serving the community.
• Create and build a vibrant marketplace by bringing together volunteers and partners from different organisations to network, share experiences and best practices and exchange ideas and bond with one another. This diversity allows Central Health to have fresh perspectives for better decision making, risk management and a more robust corporate governance.
• Build communities of activated volunteers with shared interests. Ideas garnered from learning platforms could go towards research or to improve the framework in developing and sustaining quality volunteers.
• Identify and leverage potential funding programmes and partners as seed funding for implementation of pilot training programmes under the auspice of CHA.
• Establish governance and volunteer management framework to ensure that community programmes adhere to organisational values and volunteers are continuously engaged and sustained for practice in a safe and conducive environment.
• Identify appropriate research tools and methodologies such as the adoption of validated tools such as the Patient Activation Measure (PAM-13), which enables the patients to assess their personal activation levels and equip them with the resources, knowledge and support to increase activation levels through experiential learning.
• Lead and execute large scale events (Singapore Patient Conference and Singapore Patient Action Awards) within set budgets, standard operating protocols, funding mechanisms and pre-defined timelines.

The ideal candidate will need to have the following qualities and experience:

• Degree in business, communications, social sciences, behavioral science, psychology, social anthropology or a related field will be an advantage
• At least five or more years of community engagement and/or research, preferably in the healthcare and/or social service sector.
• Must have prior experience in leading teams.
• Strategic thinker with the ability to lead and influence behaviours to get work done
• Ability to work effectively under tight deadlines and manage projects independently with minimal supervision
• Strong organisational and project management skills, with a keen eye for details
• Excellent written and verbal communication skills
• Excellent people skills with a positive, upbeat and enthusiastic attitude
• Resourcefulness in problem solving and resilient in overcoming challenges independently
• Experience in large-scale event management
• Strong work ethics
• Superior professionalism, leadership skills and makes sound judgment

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

• Location: Ubi / Macpherson
• Working days : Monday - Friday (830am to 530pm)
• Salary range: $2,000 - $3,300

Responsibilities:

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Requirements:

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

• Working Hour: Shift hours – according to the clinic assigned
• Salary range: $2,100 – $2,600
• Location: Multiple locations, to be discussed during interview

Responsibilities:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Early Childhood Education
• 5.5 Days
• Bukit Merah
• $2600 to $3500

Job Description

• Ensure that daily care routines are carried out in a manner that is prompt, hygienic, and consistent with the good child development principles including diapering, eating, napping, and transitioning between activities Ensure the safety of children through constant supervision, effective arrangement of space, and proper maintenance of equipment
• Create an open, friendly, and cooperative atmosphere in which children and parents feel comfortable and secure
• Responsible for the safety and hygiene of the children
• Provide experiences that promote individual expression through conversation, play, and creative interaction Complete progress reports and prepare a developmental portfolio for each child
• Ensure that parents receive adequate information about their child’s progress at the centre
• Assist the child in coping with anxiety during the transition phase (separation from parents when placed into infant care)
• Work with infant team to evaluate on learning environment in infant bay to optimise development and learning for infants

Job Requirements

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Registered with ECDA as EY1 or EY2
• First Aid Certification will be an advantage
• Passionate in nurturing infants and toddlers
• A team player with passion and interest in caring for and developing infants and toddlers
• Possess excellent interpersonal and communication skills.

Job ID: L8584773

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindlyemail your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509746

EA Licence Number: 02C4944

EA Registration Number: R23113846

EA Personnel: Andy Tein Yu Xiang

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Ensure all drinks are prepared and served according to SOP
• Understand the crucial aspect of bar and beverage control
• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

Customer Service Officer

Working location: Orchard

Working Days: Monday - Saturday, 6 days - Sundays and PH OFF

Working hours: outlet open from 11am to 8.30pm (Shift rotating 7-8 hours), depends outlets

Salary: $2000 -$2500

JOB DESCRIPTION

Front Desk

• Handle incoming calls and phone enquiries
• Manage clients’ registrations, updating and keeping records
• Scheduling of patients’ appointments

Dispensary

• Performing cashiering duties
• Dispensing of products/medications
• Maintain inventory
• Sort, count, replenish product stock
• Assist manager in stock take process
• Maintain tidiness in dispensary area
• Handling purchase order and delivery order

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Company’s Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

Location: Central

Benefits

AWS and performance bonus

Annual salary increment (subject to performance evaluation)

Medical and Dental

Responsibilities:

Provide on-site support for first-level end-user operations, understanding and managing complex technical issues in a dynamic business environment.
Proficient in managing, configuring, and upgrading Windows 10 & 11 client images

Conduct root-cause analysis and recommend solutions within SLA

Perform application testing before rolling out OS updates (Monthly basis)

Identify process gaps and implement continuous improvements

Possess strong knowledge of Windows features, registry editor, and hardening

Proficient in Command Prompt and PowerShell

Requirements:

Min. Diploma in Computer Science, Computer Engineering, Information Technology, or a related field.

At least 2 years of relevant experience.

Hands-on experience in building, testing, and implementing desktop images

Technical proficiency and a keen interest in exploring new technologies

Practitioner in ITIL Framework

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Roles & Responsibilities

A) Periodic walk through; Validation of equipment status, amber lights check.

B) Decommissioned of hardware inventories end of life and SME directions.

C) Manual inspection of rack space under direction of SME.

D) Verify Rack location in the DC, Potential server deployment rebooting of equipment and power cycle under direction of SME.

E) Restart Hardware after failure under direction of SME.

F) Perform Schedule Start up and shutdown hardware components.

G) Connect cables from Rack to Server under direction of SME.

H) Configure the RIB/ILO even after reboot.

I) Perform Network troubleshooting.

J) Perform RAID- Related Maintenance\ troubleshooting after a drive replacement under direction of SME.

K) Transport failed disk drives to a secure storage area pending eradication and return to vendor.

L) Escort- SSBT Approved vendor in Data Centre.

M) CMDB- Validation of Assets tagging for Servers/ Serial number for the Assets Competency.

N) SH&E Engineer physically power cycle the server by using power button of the server, under the direction of SME.

O) SH&E engineer responsible for Installation and decommissioning of Servers from Rack, Rail and Cage under direction of SME.

P) SH&E engineer accountable for Inform, Responsible and coordinate with other team members under direction of SME.

Are you passionate about mixology? Do you have a flair for creating unique and memorable drink experiences? We are seeking a talented and enthusiastic bartender to join our team at a new young & trendy bar in Chinatown. As a bartender, you will have the opportunity to showcase your creativity while delivering exceptional service to our valued guests.

Responsibilities:

• Prepare and serve a diverse range of craft cocktails, wines, beers, and non-alcoholic beverages
• Engage with guests, take their orders, and provide recommendations based on their preferences
• Maintain a clean and organized bar area, including restocking supplies and utensils as needed
• Create and update drink menus, staying up-to-date with current trends in mixology
• Adhere to all safety and sanitation standards, ensuring a safe environment for staff and guests
• Handle cash and credit transactions accurately and efficiently
• Provide exceptional customer service, addressing any concerns or inquiries promptly and professionally

Requirements:

• 1-3 years experience as a bartender in a fast-paced environment. Fresh from school with no experience but the right aptitude may apply too.
• Knowledge of mixology and cocktail recipes, including classic and contemporary drinks.
• Familiarity with various types of alcoholic and non-alcoholic beverages.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure while maintaining attention to detail.
• Outstanding customer service skills, with a friendly and approachable demeanor.
• Must be of legal drinking age and possess any required certifications or licenses.
• Willing to work late.

Perks and Benefits:

• Flexible scheduling options.
• Fun and supportive work environment.
• Ongoing training and development programs.
• Competitive salary of $2500-3500.
• Transport is provided for work after 11.30 pm.

Responsibilities:

Order Management – 40% Order to Cash Management

Order Fulfilment – 40%

• Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipment
• Confirm product picking and picking list with 3PL and agree lead time for loading and delivery
• Execute orders as per confirmed commitment and advise customer on order status
• Escalation to 3PL for any non-conformances as per agreed service level
• Monitor shipments, investigate reasons of delay, Ensure delivery was completed and compliance to customs regulations
• Monitor documentation for shipment i.e. delivery note, and creation of Delivery order for Ex-Benoi & TH orders
• Monitor performance of 3PL proactively to avoid customer complaints for late delivery and claims
• Execute customer orders according to agreed service level.
• Actively resolve issues and ensure timely communication with customers.
• Prepare shipping documents for all SEA Intercompany direct shipment orders, that include commercial invoice; packing list & COA. Send/dispatch full set of documents to customers.
• Follow up with source for documentation & revision if any.

Complaint Handling – 10%

• Responsible for non-technical compliant handling process, including technical quality notification creation, follow up, feedback and compensation/return process
• Handling complaints and feedback from unsatisfied customers via phone or other communication tools in a professional and polite manner
• Responsible for system related complaint handling process
• Follow up with concerned parties: Sales Manager, Business Manager, Technical Managers and divers supply chain function
• Execute credit/debit notes based on written communication and approval
• Initiate refund request according to MAS (Master of Authority Schedule)
• Close complaint in the system.

Reporting – 5%

• Prepare and submit day-to-day operations and performance reports
• Issuing special reports & business PPT according to needs from CS manager.
• Perform data analysis, root cause findings.

Other Tasks – 5%

• Follow up, closing and clearing invoices with Finance.
• Communicate to customers in a polite and service oriented style
• Follow related policies and procedures
• Provide suggested solutions in case of operational interruptions and approve or escalate solution to CS Manager
• Comply with safety and sustainability requirements and highlight issues to stakeholders

Requirements:

• Bachelor’s Degree from an accredited university in Operations Management or Supply Chain Management or Logistics or Business Administrative.
• min 3 years in customer service, order fulfilment, logistics arrangement.
• SAP Proficiency of SD & LE modules.
• MS Office experience.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23464

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Field Service Specialist (Automation)
$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Marymount MRT

Job Description
The Automation Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Raute's delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Design and program PLC and PC based control systems; Siemens, Allen Bradley, Beckhoff, etc.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• At least 3 years of experience in engineering tasks, PLC and HMI Programming in plywood or other wood processing industry would be advantageous.
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in PLC programming and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc.
• Understand electro-mechanical systems.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Description:

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• A pleasant personality & good interpersonal skills

As a Client Service Associate (CSA) at Western Asset, you will contribute to our mission of not only delivering the best investment performance, but also the best service to our clients while maintaining the highest standards of ethics. The position works closely with business development and client relationship management staff, Client Service Executives (CSEs), to market to and service clients based in Asia (Ex-Japan). This includes answering general client inquiries, prepare client presentations, coordinate account opening, closing and maintenance processes, prepare Requests-for-Proposals, research information on prospective clients, support general business development efforts etc. You’ll learn our business from the ground up by working closely with every department at the organization including Marketing, Product Management, Investment Management, Legal and Operations. You will play a key role in client relationships and departmental initiatives.

What you will do

· Act as a central point of contact for a specified book of clients and communicate client inquiries to appropriate investment management, compliance, audit, legal and operations teams.

· Coordinate account opening, maintenance and closing processes, which may involve working with both internal departments and external parties (i.e., client, custodian, brokers, lawyers, etc).

· Prepare and/or review meeting presentation books. This may involve working with CSEs and Portfolio Managers to download and analyze data before putting them into graphical presentations for client meetings. This will require someone who is familiar with fixed income concepts and a working knowledge of Bloomberg, Excel and Powerpoint.

· Prepare briefing memos (“background packages”) for client and business development meetings.

· Attend select client meetings.

· Prepare and/or review requests-for-proposal submissions.

· Review all standard and/or customized client reports and ensure they are sent according to the daily, weekly, monthly and quarterly reporting deadlines.

· Maintain client contacts, sales opportunities and relationship notes in the client relationship database.

Work on ad-hoc client projects.

Management Support Officer, Bar Admission and Examinations (3-year contract, renewable basis)

Reporting to the Head of Operations (Bar Admission and Examinations), the successful candidate will be a part of the Bar Admission and Examinations team. Main responsibilities will include:

1. Processing applications for courses, examinations and admission to the Singapore Bar.
2. Performing administrative tasks relating to the full suite of work undertaken by the department.
3. Ensuring proper documentation of work processes.
4. Responding to enquiry emails from candidates and applicants.
5. Any ad hoc projects or duties.

The successful candidate may look forward to emplacement or contract renewal towards the end of the 3-year contract based on work performance. The initial appointment grade will commensurate with the selected candidate's relevant work experience.

We are looking for someone who is:

• A good team player with strong planning, organisational and analytical skills
• Able to work independently with initiative and minimal supervision
• Proficient in written and spoken English
• 'A' Level, NITEC, Diploma holder with 1-2 years of relevant experience

Interested applicants, please send in your detailed resume, indicating your current and expected salary, contact number(s), notice period, and date of availability. We regret to inform that only shortlisted candidates will be notified

• Minimum 5 to 10 years of experience as business analyst with 2 to 4 years of experience in Commodity Trading
• Ensure the smooth running of the application servers and services of Medissys
• Demonstrable experience as Datamart Developer with a minimum of 4 years in Murex
• Datamart exposure: Independently Design, build and Test Datamart reports
• Strong analytical and debugging ability, modifying and enhancing existing complex Datamart objects

Technical/user support

• Analyze complex user problems/issues and propose workarounds until they are fixed
• Formalize the reports of anomalies to be corrected by the development team
• Assist the business users to set up their screens and make optimal use of the functionalities
• Promote new features and participate in change management

Business analysis

• Gathering business requirements
• Formalize the functional specifications that will be sent to the development team
• Ensuring that business requirements respect the consistency of the ETRM
• Proposing an implementation schedule respecting the priorities set the Manager
• Being the interlocutor of the development teams

Testing

• Design and execute functional testing
• Ensure compliance of the delivered software with the functional specifications and respect the expected level of quality
• Design test scenarios that will be executed by an automated testing tool

• Address customer inquiries received through telephone or email escalated from the Call Centre.
• Assist walk-in customers with their queries.
• Conduct initial troubleshooting for Internet e-services-related issues. Escalate intricate queries for intervention by superiors.
• Participate in change management campaigns to engage customers.
• Recommend enhancements based on customer feedback or interactions.
• Ensure timely submission of daily reports.

Requirements:

• Singaporean
• GCE ‘A’ Level
• At least 1 year of working experience
• Able to converse in Mandarin due to client demographics.

Other information:

• Salary: $3000
• Working days: Mon - Fri
• Working hours: 8:00am – 5.30pm
• Location: Bukit Merah

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394