Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Providing IT technical support and managing of office network/system. 
• Monitoring and managing of system security. 
• Overseeing tech refresh of office IT systems. 
• Responsible for patches and updating of IT framework. 
• Monitoring and managing of IT inventory hardware and software licenses. 
• Participation and supporting IT upgrading projects. 
• Analyzing, monitoring and providing reports on IT infrastructure.

Requirements: 

• Preferably 1 – 2 years of relevant experience in the IT industry 
• Diploma or Degree in Information Technology or related qualification 
• Familiar with different operating systems including Windows and Mac environment 
• Knowledge in Privileged Account Security solution will be an added advantage 
• Self-motivated and able to work in a team to deliver results

Experience supporting applications in a Linux environment

• Strong scripting skills – Python, Bash, Shell, Perl

• An understanding of monitoring, and performance management

• Excellent verbal, written communication and problem solving skills

• Strong ownership experience and a track record of delivering results

• Experience developing tools and/or automating processes

• Experience with supporting FIX protocol

• Experience with application monitoring systems such as ITRS Geneos • Experience with Control-M job scheduling

GYUKATSU KYOTO KATSUGYU IS HIRING!

Summary and Benefits

• Salary: $2,200 - $2,900 (Will be based on experience and position)
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program

ROLE & RESPONSIBILITIES

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties

Service Crew

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met.
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences.
• Strives to provide excellent quality service to all guests.
• Takes guest orders and serves without unnecessary delay.
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies.
• Clears and resets counters or tables.
• Ensures all glasses are well polished.
• Assists in stock inventory and maintains an accurate inventory record.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Must be comfortable working on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

Senior School Executive

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Account Assistant

5 days work

8.30am – 6pm

$1800 to $2200 + Allowance =gross $2.2 - $2.5k

Location: Paya Lebar

Requirements:

• Diploma or degree holder
• Training provided
• Basic accounting knowledge

Responsibilities:

• Manage AP and AR accounting functions
• Liaison with banks, financial institutions, auditors and other departments when necessary
• Assist in month end closing
• Any other ad-hoc duties assigned

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Admin Assistant (Construction)

• Working day: 5.5day (Mon-Fri 9am-6pm ; Sat 9am-1pm)
• Working location: Tuas – Transport Provide from Tuas Link MRT
• Salary: $2,400 - $2,600 (Experience can ask higher, up to $3k)

Requirement:

• At least relevant working experience in Construction Industry

Responsibility:

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and mainta
• in office policies and procedures
• Order office supplie
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Marine Service Engineer

Office location : 8 Boon Lay Way, #03-03/04, Tradehub21
Working Location: On board ship

Working days: 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Only Singaporeans might apply
• GCE ‘A’ levels and above
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Infant Care Teacher

• Location: Woodlands, Woodleigh, CCK , Bukit Panjang [Senja] , Clementi, Tampines, Pasir Ris, Yishun, Sengkang, Punggol, Clarke Quay, Bukit Merah , Queenstown, Tanjong Pagar, Geylang East / Lavender / Pasir Ris
• Salary: $2800 - $4000
• Sign-On Incentive up to $4000!! For teachers who can start work between Aug - 31th Dec 2024!

Job Description

• Conduct lessons according to our pre-school curriculum and enrichment programme.
• Carry out progress monitoring of children.
• Classroom management and maintaining a pleasant learning environment.
• Setting up learning corners.
• Carrying out routine care duties.
• Organizing and participate in centre events.
• Ensuring the safety and hygiene of children.
• Work closely with other teaching staff in the class in carrying out the duties.
• Build and maintain close partnership with parents.
• Assist in other ad-hoc duties or initiatives.

Requirements:

• Must have ACEY/ HCIC or CIT + EYDF cert
• EY1 or EY2 certified will be a plus

Interested personnel kindly contact WhatsApp: https://wa.me/6591044149

Student care teacher

• Mon-Fri 12pm-8pm, Sat 9am-230pm
• Location: Punggol East
• Salary: $2500 - $2800
• Expected start work: End Dec 2024

Job Description:

1. Plan and conduct tuition classes at Primary and Secondary subjects.
2. Must be able to teach multiple subjects such as Math + Sciences or English language / Chinese language.

Requirements:

• Preferably Bachelor degree.
• With student care teacher experiences preferred.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Student care teacher

• Mon-Fri 12pm-8pm, Sat 9am-230pm
• Location: Punggol East
• Salary: $2500 - $2800
• Expected start work: End Dec 2024

Job Description:

1. Plan and conduct tuition classes at Primary and Secondary subjects.
2. Must be able to teach multiple subjects such as Math + Sciences or English language / Chinese language.

Requirements:

• Preferably Bachelor degree.
• With student care teacher experiences preferred.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About The Opportunity

We are looking for a Customer Success Manager, Workplace to support Workplace customers post-sale driving quick adoption, deployment and onboarding of our product. In this role, you will:

• Engage with customers post-sale to optimise client outcomes by ensuring a world-class customer experience throughout the onboarding process
• Be part of the team onboarding Workplace members and ensure their customer experience is efficient and successful
• Manage the client data collection process throughout onboarding
• Work closely with the Senior Customer Success Manager to manage the onboarding process from signature to ‘go-live’
• Work with internal stakeholders to identify and upload accurate WeWork floor plans on the Workplace platform
• Understand different user personas, requirements, and success metrics, and how they map to the client’s key business objectives
• Drive quick adoption and deployment of the Workplace app in order to advance the strategic partnership between the client and WeWork and ultimately enable the long-term retention and growth of the account
• Supervise space utilisation performance against the client’s success metrics and provide recommendations to optimize
• Answer adhoc questions about the product and offer best practice advice
• Educate the clients’ workforce and hold webinars to ensure everyone knows how to use the Workplace application
• Renew and upsell non managed / non WeWork licenses, and partner with Account Owners to identify and uncover new Workplace opportunities in Managed Accounts
• Establish and maintain a proactive communication cadence with key partners for account Workplace check-ins

About You

Does the below sound like you? If so, we’d love to hear from you!

• A Bachelor’s Degree or equivalent qualifications
• Advanced verbal and written communication skills in English
• Demonstrable experience in succeeding in fast-paced, KPI driven sales environment
• 3+ years of professional experience in sales, account management, or related deal closing fields
• Experience onboarding customers with SAAS products is highly desirable
• Demonstrated proficiency in building strong client relationships across accounts and multiple partners
• Strong work ethic and entrepreneurial spirit
• Excellent communication, writing, and presentation skills
• Project management and business operations experience ideal
• Highly flexible and adaptable to continuous change and growth
• Excellent communicator - verbal and written
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Due to the need to support our members/clients in Korea, proficiency in Korean language is desirable

Life At WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

HIRING: RECEPTIONIST CUM COORDINATOR

LOCATION: CENTRAL

SCHOOL ENVIRONMENT

WORKING HOURS: MON TO FRI (8.30AM TO 6PM)

SALARY RANGE: S$2000 - S$2500

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to young primary school children such as contacting parents, sending birthday cakes up to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: [email protected] & indicate in the subject as "Receptionist (Central)".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No: 08C3226

EA Personnel: Sng Wei Lin

EA Reg No: R1101806

Job Responsibilities:

• Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction.
• Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes.
• Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
• Collaborate with other IT teams and departments to resolve complex technical issues and ensure seamless service delivery.
• Develop and maintain service desk and technical procedures, documentation, and knowledge base to facilitate efficient problem resolution and training.
• Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
• Stay up to date with emerging technologies, industry trends, and best practices in IT service management. Perform regular IT audits of processes to discover areas of weaknesses and fortify them.
• Collaborate with Infrastructure on device deployment and ensure change management is followed to minimize risk to the business.

Qualifications:

• Minimum NITEC in any discipline
• Minimum of 2 years of experience in IT support, with 1 year in a leadership or supervisory role.
• Proven experience in managing and motivating a team to achieve performance targets and deliver high-quality customer service.
• Comfortable to work in a healthcare environment.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Purpose

As a part of the Wealth Management team in Emirates NBD Bank, the Wealth Management Business Support Associate plays a crucial role in ensuring the efficient, compliant, and effective functioning of daily business operation within the Singapore Wealth Management business. The role will work closely with various team across the front office, business management, control parties, operation, and head office, ensuring our platform, products and processes adhere to the highest standards. The aim is to drive operational excellence and support the seamless delivery of products and services to clients.

In addition, being part of a small team that is scaling up on business growth, WM Business Support Associate will have the opportunity to be part of a wide variety of wealth management strategic projects and initiatives wider than just business as usual activities.

Job Description

The Business Support Associate will be responsible for ensuring that the Singapore Wealth Management team’s operations align with the investment framework, conduct key control assessments, manage business rules, and support the ongoing development of the wealth management platform and product offerings. Key activities include:

• Conducting key control adequacy assessments to identify risk and recommending improvement for governance and operational integrity
• Performing quality checks on trade orders and CRM evaluations to maintain compliance and operational standards
• Assisting with the implementation and maintenance of the investment/ wealth management framework, ensuring alignment with business goals and regulatory requirements
• Managing updates to platform rules and communication changes for internal stakeholders, ensuring compliance with internal standards
• Providing ongoing support to wealth advisors by preparing reports to ensure client portfolio align with investment objectives and reviewed in timely manner
• Participating in process/ platform enhancements to drive greater efficiency and productivity for the SG WM business
• Contributing to the wider development of the WM proposition for the SG branch active engagement product development and platform build initiatives
• Collaborating with other departments in the SG branch in order to farther achievement of branch goals whilst promoting SG WM goals

Job Requirements

• With at least 5 years of relevant working experience
• Understanding of Wealth Management business operations, governance, risk management principles
• Experience in business support role within wealth management
• Familiarity with investment/ wealth management framework
• Understanding of the Wealth Management industry and associated products including capital market flow and structured products, OTC derivatives, managed fund solutions, alternative investments, etc.
• Good collaborative and interpersonal skills

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

The Customer Success team are trusted advisers to our customers with a core focus on helping customers realize value with their LinkedIn solutions. LinkedIn Talent Solutions empowers HR teams globally to hire, nurture and grow their talent teams by connecting our intelligence of the world of work and professionals to companies’ hiring and learning goals.  
As a people manager, you will oversee a dynamic group of high-performing Customer Success Managers (CSM) dedicated to delivering exceptional post-sale implementation and advisory services for hiring clients across Southeast Asia. You will play a crucial role in executing our strategy to enhance customer engagement and drive the adoption of LinkedIn Talent Solutions.

Your responsibilities will include leading and mentoring your team to ensure effective implementation and advisory services, maximizing client satisfaction and value realization from LinkedIn Talent Solutions. You will develop and execute strategies that drive customer engagement and the adoption of our offerings through consulting and educational services. Close collaboration with sales and internal stakeholders, including product teams, project managers, and service delivery teams, will be essential to align customer needs with our solutions.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Lead a team of CSMs in delivering post-sale advisory and consultative services to our talent solutions customers.
• Hire and develop individual contributors and design programs to develop and transform our team's talent and vision.
• Demonstrate leading with diversity, inclusion and belonging for self, teams, and stakeholders in an action-oriented manner.
• Provide the team with thought leadership, coaching, and constructive feedback through meaningful 1:1s, performance appraisals.
• Build and maintain a strong team through both external hiring and internal talent/skill development.
• Partner closely with sales leaders in prioritizing key initiatives to maximize customer success and support business goals.
• Drive key customer engagements and becomes a go-to leader for executive customer conversations.
• Utilize LinkedIn, client, and other data to derive insights and use these to ensure that team goals related to implementation, account improvement, and new product rollouts are tracked and achieved.
• Effectively communicate initiative's impact to key stakeholders

Basic Qualifications:

• 8+ years of overall experience in Customer Success, Account Manager, Consulting Manager, or similar role within the SaaS space along with People Management within a similar region

Preferred Qualifications:

• Experience in the SAAS/HR industry is preferred.
• Excellent organization, project management, and time management skills
• Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint
• Is well versed with basic principles of diversity, inclusion and allyship and is keen to be a lifelong learner in this area.
• Self-starter and purpose-driven, thriving in a fast-paced and demanding environment.
• Strong ability to derive insight from data and build actionable strategies based on analysis.
• Excellent consulting, discovery, listening, and communication skills, demonstrated by the ability to establish working relationships at all levels at the client side, including C-level.
• Excellent verbal and written communication skills.
• Demonstrates creativity and innovation in approaching problems and can rally teams behind solving complex problems and managing key projects to move the business forward.
• Excellent analytical, problem-solving, and decision-making skills, applied with a solution-focused attitude.

Suggested Skills:

• Talent Management
• Problem Solving
• Cross Functional Collaboration
• Stakeholder Management
• Strategic Thinking

SUMMARY:

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements:

• Diploma in IT-related fields
• Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Core Rotating 8.5hr staggered

• Monday to Friday: 8.5hrs
  1. Day Shift: 01.00PM – 10.30PM, with dinner break
  2. Night Shift: 10.30PM – 08.00AM with night snack/supper break

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

The Healthy Ageing Department develops activities, in collaboration with partners, for robust and frail seniors in the community and Community Care sector to support frailty management and wellbeing in alignment with national healthcare directions.

Job Description

• Engage and collaborate with national partner agencies, internal and external stakeholders to research, plan, implement and evaluate evidence- and interest-informed initiatives for seniors in collaboration with the Community Care sector
• Review activity impact for iterative enhancements to better meet frailty and wellbeing needs for seniors, activities may include physical leisure (gardening), music, intergenerational projects, etc.
• Review enablers to support activity development and delivery (e.g., capability building of staff, volunteers, partner agencies, etc)
• Collaborate with internal and external stakeholders to maintain a list of senior-friendly activities on AIC’s activity platforms (e.g., Activity Repository)
• Curate and e-publish a monthly activity e-mailer for the Community Care sector
• Support in the following areas:Analyse information, data and ground insights to identify trends, needs and gaps and formulate strategies to support activity provision in the Community Care sector and community
  
  Forge and develop new strategic and sustained partnerships to advance the activity ecosystem for both robust and frail seniors
  Develop strategies and plans, in collaboration with internal and external stakeholders, on differentiated engagement approaches to better reach out to seniors, especially under-represented segments, to encourage activity awareness and participation at the Community Care sector and community

Job Requirements

• Degree in any discipline with at least 2-3 years of relevant experience
• Strong collaborative and partnership building skills
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player