Total 488 Customer Service job vacancies in seletar north east

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre &post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Responsibilities:

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.
• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.
• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for
customers and other parties within the team.
• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow
through end-to-end.
• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary
investigations done & wisely executes empowerment with proper justifications and based on set
processes.
• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims
are not handled by insurer/3rd party administrator.
• Manages any ad hoc/regular reports supporting SME or KAM customers.
• Stays informed on shipment and exception status for allocated KAM customers.
• Proactively informs customer on shipment status and exceptions.
• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements:

• Minimum 2 years of customer service work experience
• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Trovato (www.trovato.sg)
Cafe | Restaurant | Bar

We are looking to expand our team of service crews. Do look us up and contact us if you are keen to learn in the F&B industry.

Highlights:
· Part Time: Timing of shift can be discussed
· Full Time (5 days work week)
· Incentive scheme for Full-time (after 6months)
· No experience welcome/Students welcome

· Meals provided
· $8-14/hour (Part Time)
· $1800-$2500 (Full Time)

· Yearly bonus (Full Time only)

Service Crew (Job Scope & Responsibilities):
· Table duties (Ordering, service and clearing)
· Assist to show customer to table
· Able to recommend drinks to customers when prompt
· Day to day pre-opening and closing SOP
· Housekeeping of work area and premises
· Ad hoc duties when needed

What we need from you:
· Cheerful, energetic and sociable
· Positive learning and sharing attitude
· Team player
· Responsible
· Willing to work on weekends/public holidays

Would be a bonus if you have:
· Some experience in table duties
· Not afraid to step up/think on the job

WhatsApp 8842 9826 to apply!
Email [email protected] to apply!

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:
- Casework management and counselling service for clients with medium to high risk Family Violence concerns
- Intake and risk assessment of cases
- Planning, implementing and evaluating programmes to meet clients’ needs
- Group work ( support and psychoeducation groups )
- Community outreach and community development in combating Family Violence
- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family Violence
- Research to build domain-specific knowledge in the local context

Candidate Requirements

- Degree in Social Work or Counselling
- 0 to 4 years relevant working experience (prior experience in Family Violence Work preferred)
- Good command of English language
- Good interpersonal skills and communication skills
- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of risk and needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes

Preferred achievements / characteristics:

-Diligence, integrity and resilience
-Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.

Job Description:

• Assist in implementing the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Assist in guiding primary school children (primary 1 to 6) to ensure completion of daily homework
• Assist in keeping accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Assist in the preparation and upkeeping of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Assist in conducting MindChamps unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Use positive discipline techniques at all times.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director
• Opportunities for career progression

Job Requirements:

• Diploma in any discipline
• Experience in teaching primary school students will be an advantage
• Able to guide in doing primary school subjects
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills

Job Description:

• Serve as receptionist or first-line liaison to internal and external contacts and provide general office support, greet clients and visitors with a positive, helpful attitude.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including answering phone calls, copying, faxing, taking notes, scheduling appointment.
• Assist Operations Team for flight logistics with various projects, new and on-going, including but not limited to make Flight/Hotel/Catering/Car rental reservations for crews.
• Arranging delivery and/or pick up documents, equipment, or supplies
• Ad hoc data entry and administrative assignments

Qualifications:

• Diploma holder or equivalent with experience in administrative or customer services.
• Must be fluent in English (both written and spoken) and possess excellent communication skills
• Consistent, Professional dress, and manner.
• Proficient in using Microsoft Office (Excel, Word)
• Able to contribute positively as part of a team, helping out with various task as required.

Benefits:

We offer a comprehensive Salary and Benefits package to all eligible employees, commensurate with their experience and qualifications including:

• Health Insurance: We provide medical, dental, and vision insurance plans to help stay healthy and financially secure.
• Paid Time Off: We provide generous paid time off to help you balance work and personal life, including vacation, sick leave, and holidays.
• Professional Development: We offer opportunities for professional growth and development, including skills upgrading and training programmes.

We are looking for people, who are passionate about education and nurturing young children, to join our team at PlayFACTO School (Bedok Reservoir)

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

Responsibilities

· To train persons with disabilities in pre-vocational and community living skills and assist with activities to develop social skills and physical maintenance.

· To supervise and provide quality check of clients’ packing work.

• Work with a multi-disciplinary team to develop, implement and monitor client’s individual training plan.

· To be responsible for the safety and wellbeing of the clients

• To be responsible in client’s case management To provide periodic updates to caregiver on client progress in the programme.

Requirements

· Minimum Diploma in Social Work, Psychology, Community Services or other relevant fields with at least 3 years working experience.

· Possesses strong communication and interpersonal skills.

· Possesses good organizational and time management skills.

· Be able to work in team.

· Have great passion in wanting to make a difference with people with special needs and train them to acquire vocational skills.

· Experience in training and working with people with special needs will be an advantage.

Hi we are looking for part time teaching assistant to join us on tues and thursday

Minimuk 6 month commitment required

Long term.preferred

Work timings

Tues 4-8.30

Thurs 4-8.30

Sat 10-1 pm (option avilable if you can)

Salary $7-9 per hr plus cpf

Must be patient n willing to work with kids, Math marking job, basic knowledge in Math is a plus

Spoken mandarin is a plus

Interested pls send us your details. Name,area of residence, experience, current occupation and commitment period to [email protected]

Kumon Fengshan Cc, Bedok North st 2

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided
• Demonstrate an understanding of all key clients’ Operations and Billings Procedures
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• Manage cases with a view to moving them forward in the best interests of the member and client
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members and clients.
• To be the first point of contact for members, end users, clients, service providers and colleagues
• Ensure incoming calls are answered promptly, appropriately and courteously.
• Ensure inbound requests are handled in timely efficient manner
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members.
• Positively promote International SOS to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 3 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

Required skills :

Education : Bachelor degree / Diploma specialised Business and Environmental Science (Sustainability ESG) - Must

Mandrarin Speaking skills – must

Daily Duties : Change of proposal , business proposal , project management , programme management

it is a B2B role

Project Management: project management or organizational experience.

Communication & Stakeholder Engagement: excel in communication and collaboration.

Analytical Skills & Research: skilled in research, data analysis, and aligning findings with business goals.

Responsibilities

1. Assist with planning, coordinating, and monitoring of key strategic partnerships and projects

2. Coordinate with internal stakeholders, in project managing, including development of implementation plan and project timelines

3. Assist in the commercialisation of strategic projects, including working with marketing and other internal stakeholders

4. Prepare and maintain project documentation including presentation, briefings, requirements, and reports

5. Conduct research including data analysis to support business case and project use cases

6. Assist in coordinating marketing effort and outreach to achieve sustainability KPIs

Requirements

1. Diploma or Bachelor’s degree in business preferred

2. Result orientated and has the ability to drive business outcomes

3. Excellent communications skill with strong stakeholder management and coordination

4. Candidate should be process-oriented with strong attention to detail, accuracy and follow-through including the flexibility to perform in a dynamic work environment.

5. Able to work independently and as part of a team squad, and be extremely organized with strong time management skills

Experience : Fresher to 2years

Salary : SGD 2K – 4K

Employment : Contract ( 12 months)

JOB DESCRIPTIONS

To ensure all training grant and salary support claims are submitted according to the stipulated timeframe and to provide operational support.

• Assist in the preparation of Course Fee Grant submission and manage claims records/receipts.

• Maintain updated Funding Schedules and Subsidy Debtors Listing for effective grant monitoring.

• Monitor Fee Billing and Invoice Payment Due Listing.

• Review and verify student data and necessary documentation required.

• Perform filing and archiving of students’ claim documents and records.

• Gather data from internal systems and external sources according to specific data needs.

• Update grant payment status and ensure the disbursed amount is keyed into AIMS promptly.

JOB REQUIREMENTS

• Min Diploma with 2 years’ relevant experience

• Meticulous and eye for detail

• Ability to work under pressure and meet deadlines

• Pleasant personality & disposition

• Pro-active and well-organized individual

• PC literate with proficiency in MS Office

• Good interpersonal and communication skills

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Responsibilities:

• Provide technical support to customers including troubleshooting, product recommendation and used oil analysis.
• Establish technical partnership with key accounts.
• Prepare lube chart, plant/equipment audits, lubrication surveys, product rationalization audits and conduct field trials, when necessary to support overall business strategy.
• Work closely with Lubricant Sales Manager to ensure technical team aligns with overall sales strategy.
• Tailor and conduct training for customers and work with oil supplier partners on technical related matters.

Requirements:

• Diploma or Degree, preferably in Engineering or Chemical Engineering.
• Prior experience in a technical (lubricants and applications) environment, coupled with comparable technical background skills will be an added advantage.
• Strong presentation and interpersonal skills.
• Self-motivated, independent and good team player.