Total 1,535 Customer Service job vacancies in serangoon north ave 5 singapore

Join our Finance Team to drive financial excellence by providing accurate and timely financial information, optimizing resources and safeguarding of company assets for the benefit of its stakeholders. This would also include being a trusted partner in the organisation by inspiring financial integrity and transparency. This position is responsible for the overseeing of the smooth running of operations of the finance functions which includes the daily finance operations, strategy, assessing the financial performance of CCSS and possible risks.

Job Description:

Operations

• Oversee the process of the day to day finance functions, monthly and yearly closing of financial accounts.
• Ensure that accruals and prepayments are recorded correctly and in a timely manner.
• Review and post journal entries in Navison Accounting System.
• Ensure proper allocation of income and expenses to the respective centres in Navision.
• Review monthly bank reconciliation statements, intercompany accounts, fund balances, accrual/ prepayment/ amortisation schedules.
• Maintain the chart of accounts, cost center and internal order master tables in Navision system.
• Provide guidance and advice on accounting related matters.
• Monitor and forecast cash flow.
• Review and enhance internal policies and procedures to ensure that they are updated and relevant to the current business environment.
• Liaise with external parties such as auditors and banks.
• Supervise and provide guidance to accounting staff.
• Ensure that payments are in compliance with internal policies and controls.

Accounts Payable Functions

• Oversee the process of all disbursements to Voluntary Welfare Organisations (VWOs), payments to external vendors, staff claims and reimbursement processes.

Audits

• Attend to auditor’s queries and requests for information.
• Oversee the preparation process of annual audit schedules and financial statements.

Management Reporting

• Ensure timely preparation of monthly financial and management reports (i.e. Income & Expenditure, Balance Sheet, Fund Balance) and submission to Executive Directors, including presentation in the Board Meetings.
• Analyse and report significant variances against budget.
• Review and update expense allocation methodologies.

Budgeting

• Assist the Executive Director to prepare annual budget.

Ad Hoc

• Perform other duties assigned by Executive Director.

Job Summary

This position is responsible for providing strong and reliable support to the Human Resource Department that comprises of payroll management, administration of employee benefits and compensation, maintenance of employee personal data management and other ad-hoc projects.

Job Responsibilities

• Supporting in the full spectrum of HR functions that aligns to the organisational goals
• Maintaining and ensuring the accuracy of information in the HR systems and the P-files (Electronic and Hardcopy) of individual employees.
• Coordinating and supporting the end-to-end recruitment process for all available positions (which includes performing the first-cut screening, job posting, liaising with external job agencies / unions, shortlisting of candidates, scheduling & conducting of interviews, onboarding/offboarding functions).
• End-to-End processing of Employee Lifecycle Events including onboarding and off-boarding administration
• Responsible for work passes applications, renewal and cancellation and monitoring of employment data.
• Supporting in the updating of various HR platforms on updated HR content (CCSS Employee Hub).
• Administering employees’ insurance policies, medical expenses and employees’ training registrations.
• Responsible for payroll generation, statutory payments of CPF, foreign worker levy, IR8A & IR21.
• Responsible for the submissions of government claims such as paid childcare leave, maternity leave etc.
• Responsible for training registration, training administration, training grants applications and ensuring accurate training records for each department.
• Handling employees’ enquiries relating to staff handbook, corporate staff benefits and all matters relating to labor laws and regulations.
• Assisting with statutory reporting and surveys (eg. LMS, MOM Surveys, etc).
• Supporting in the research, consolidation and application of relevant NCSS grants relating to HR initiatives and/or projects
• Administering the annual appraisal cycle.

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Management, Human Resource or equivalent.
• Candidate must have a proven experience of at least 2 years as HR Officer, Administrator, or other HR position.
• Candidate must have a good knowledge of full-spectrum of HR Generalist functions (pay & benefits, recruitment, training & development etc).
• Candidate must be proficient in MS Office and is IT Savvy.

Admin & Marketing Support Officer

1 year contract, potential to renew/convert to perm

Brief Description of Company

Our client is a health technology MNC improving people's health and well-being through meaningful innovations.

Job summary:

In this role, you will be part of ASEAN team managing a key project involving internal and external stakeholders. Provide high level administrative support to the department and collaborate on key project initiatives which includes day to day operations, claims, invoicing, reporting, records management, and other administrative duties.

Key responsibilities:

• To perform the full spectrum of coordination and administrative duties, including invoicing, vendor/PO creations, reporting, records management, scheduling of meetings, etc.
• Coordinate and liaise with distributors in the region on orders, invoicing, reimbursements, etc
• Manage the end-to-end process of reimbursement/claims, ensuring that all documentation and verifications are in order
• Develop and carry out an efficient documentation and filing system
• Process payments to suppliers and handle suppliers’ inquiries for any payment related matters
• Vendor accounts creation, tracking invoices, coordinating with distributors
• Weekly report generation and maintenance and communicate results to stakeholders
• Construct detailed work plans and dashboard analytics
• Coordinating and liaising with internal stakeholders eg. legal and regulatory
• Other administrative and support duties as required

Requirements:

• Diploma or Bachelor graduate in any fields with at least 3 years of Admin experience
• Working experience in office management preferred
• Ability to multitask and prioritize daily workload
• Meticulous and keen eye for details
• Proficiency in MS Excel

On top of a competitive base salary, the company offers excellent career and training opportunities, attractive benefits, and bonus schemes.

Interested parties, please apply to this job advertisement. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: Bright Hill Drive

Requirements:

1. G.C.E. ‘O’ Level.
2. Singapore Citizen.
3. Pleasant, meticulous, and strong interpersonal skills.
4. Ability to multi-task and work independently.
5. Fluency in English and Mandarin/Chinese is preferred (SAP school).
6. Knowledge of MS Office.
7. Preferably 2 years of experience in administration and customer service.
8. First aid training is an advantage.

Scope of works:

1. Administrative Functions

• Maintain cleanliness in the reception area.
• Manage and verify documents (records, statistics, filing, correspondence).
• Perform ad-hoc tasks from the Administration Manager and School Leaders.

2. Reception Duties

• Manage counter services and inquiries.
• Attend to phone calls.
• Handle incoming parcels and emails.
• Liaise with parents, teachers, and vendors.
• Assist unwell students in the sick bay.
• Help walk-in visitors and students at the General Office.

Role/Job purpose

The CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to meet organisational goals.

The CS Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth & scalability opportunities.

The Customer Support Training Lead will lead the APAC Customer Support Training Team, based in Singapore.

Responsibilities

As a Customer Support Training Lead at Wise, you'll be at the forefront of revolutionising our training operations. You'll lead a team of training specialists, guiding them to fulfil operational and training project tasks by applying the core skills across four leadership pillars - LEAD, DELIVER, DEVELOP and NURTURE.

LEAD:

• Define the direction and empower your team towards shared goals in a fast-paced environment.

• Act as a bridge between training specialists and senior leadership, ensuring clear communication and alignment with Wise's mission.

• Create a positive work environment through mentorship, coaching, and recognition.

DELIVER:

• Make data-driven decisions to maximise impact for our customers.

• Ensure the team meets KPIs and adheres to project timelines.

• Foster clear communication between leadership, the team, and stakeholders.

DEVELOP:

• Facilitate ongoing development through knowledge sharing and feedback.

• Set growth targets and encourage personal development plans for team members.

• Maintain comprehensive understanding of training programs and processes.

NURTURE:

• Cultivate an inclusive work environment based on Wise values.

• Demonstrate emotional intelligence in navigating team dynamics and conflicts.

• Promote work-life balance to prevent burnout while ensuring productivity.

• Ensure smooth training operations and effective team management.

• Connect team expectations with overall mission/goals through transparent communication.

• Build relationships across functions and represent the training team to senior partners.

• Support team members with coaching, mentoring, and assistance as needed.

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

• We are a “Great Place to Work”
• Shuttle bus services from designated pick up point
• Transport allowance available

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• PC literate, proficient in MS Office
• Strong customer service and good telecommunication skills
• Able to perform multiple tasks and work independently
• Able to handle English and Korean speaking customer (in order to provide pro-active feedback to English and Korean speaking customer to ensure that the committed ETA is respected)
• Able to work shifts and/or on weekends/public holidays
• Shuttle bus services from designated pick up point.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Support Manager – Private Wealth and Institutional Business

Responsibilities

• Responsible for supporting the team function from multiple levels, covering client onboarding, client service, and team operation.
• To qualify inbounding leads from multiple channels with a set of discovery questions including lead qualification, so to better allocate best sales resources. It can involve simple platform and product introduction when needed.
• To support sales directors on onboarding corporate structure clients, through document internal alignment with internal stakeholders for needed documents and proofs and additionally document certification.
• To service financial institutions and channels on any incoming inquiries, related to middle and back-office issues, such as account related issues, rebates, reporting, ect…To act as contact point for internal resources.
• To assist team-lead on team operation, covering procedure creation, refining and execution, data collection and consolidation both for clients and team member performances.
• Develop standard sales process, including sales behavior, compliance requirements, customer service landing process, etc., to improve the efficiency of business development and internal cooperation efficiency.
• To review and assess processes to provide feedback to further improve work performance and services, both within the team and cross-teams.
• To support marketing manager for any marketing events and activities.
• To support business solution analyst for product launching for private wealth and institutional business in moomoo SG.
• Work closely with all relevant internal departments in the organization and handle ad hoc projects whenever necessary.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Degree holder in any discipline, preferably in finance or accounting related area.

·       At least 3 to 5 years of working experience in the financial service industry and at a business support function.

·       A service-oriented mindset, a team player with good interpersonal and communication skills.

·       Strong analytical and problem-solving skills, with a keen attention to detail.

·       Independent, responsible, willing to accept challenges and can get the job done with little guidance.

·       Good command of both English and Mandarin, both written and spoken.

·       Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Drive sales growth in the Food Service Channels by district planning, hunting, and developing new accounts to expand the distribution of products as well as servicing and increasing current customer accounts.

Key Responsibilities

1. To achieve monthly set sales targets for assigned accounts in Food Service Channel.
2. To hunt for new accounts by districts, sub-channels and expand distribution of products.
3. To service and increase the % growth of current accounts.
4. To update weekly on the prospect accounts and actionable plans with clear timeline
5. To work closely with assigned accounts to ensure sales and distribution are maximized to achieve monthly set targets.
6. To work collaboratively with Marketing to ensure sales and brand objectives are met.
7. Work closely with supply chain on stocks forecast to ensure stocks availability especially during peak seasons to meet sales and stock fulfilment targets.
8. Work closely with Finance on billing issues and resolve outstanding accounts.
9. Monitor and track trade spending to ensure within budget set.
10. Any other projects assigned by management

Key Requirements

• At least 3 years of Food Service experience in FMCG; Sales experience in food and beverage categories will be added advantage.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Proficient in MS Office tools and SAP platforms.
• Team player and independent, positive attitude, determined with Entrepreneur spirits & tenacity
• Good inter-personal communication and presentation skills
• Mature, strong analytical and concept crafting skills
• Eye for details, hands-on and able to multi-task and manage multiple projects
• Growth mindset and willing to go the extra mile

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

· Responsible for managing the overall reduction of student attrition at GIIS Singapore and other locations in Singapore.

· All Global Care Officers (GCOs) in Singapore will report to this role.

· Lead the realignment of the GCO team to proactively engage with parents and students, addressing concerns and resolving issues.

· Manage the timely resolution of incoming complaints through Zendesk, myGIIS, phone calls, and other channels, ensuring adherence to targeted response times.

· Analyze withdrawal applications to identify reasons for student withdrawals and implement strategies to retain students.

· Collaborate with Country Leadership, Heads of Schools, Senior Academicians, and Geo Department Heads to address endemic issues and reduce root causes of dissatisfaction and withdrawals.

· Evaluate academic performance and customer satisfaction data to recommend improvements in academics, operations, and customer service.

· Optimize the complaint management system to reduce turnaround times (TAT) and efficiently resolve issues.

· Shall be responsible for hiring and on-boarding GCOs for customer service that are voice, IT and email support for customer interface

· Responsible for training and development of team

· Will lead a full customer relationship structure of supervisors and GCOs reporting to them

· Responsible for input and output parameters like number of GCOs active, calls and tickets handled, output of GCOs

· Responsible for day to day and running and management of customer relationship centre – centralized and decentralized

· Responsible for logistics and management of customer relationship centre

· Will report functionally to Country Director.

· Will part of Geo Leadership Team and sit in TMM.

§ Leads the recruitment, selection, orientation, and training in the GCO team

§ Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

· Minimum 10 years of experience in the BPO or Customer Service sector.

· Experience in the service industry is essential; exposure to the education sector would be an advantage.

· Proven track record of managing large teams, including sub-leads, with around 100 customer service agents.

· Prior experience with reputable organizations or BPO companies is preferred.

· Demonstrated expertise in managing large-scale sales or customer service operations.

· Strong analytical skills with a focus on problem-solving and process optimization

Working Days: 5.5 days

• On-site

We are hiring a part time or full time adminstrative clerk.

Responsibilities

· Attend to walk-in customers, incoming phone and email enquiries

· Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries

· Process class registrations, invoice and payment receipts

· Correspond with existing customers through phone, text messages and emails

· Coordinate with external vendors and suppliers

· Perform a variety of administrative duties in support of the day-to-day operations

Requirements

· Able to speak ,read and write Chinese words

· Proficient in MS Office applications

· Applicants with experience working in tuition or enrichment centres have an added advantage

· Able to work on weekend but exclude public holiday

· Minimum O levels or equivalent

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

The Communities of Care focus on developing a place-based model of care and building partnerships in local neighbourhoods for the betterment of the seniors. Scope of work could include coordinating social heath services and connecting seniors to relevant service providers to enable them to better manage their health or illnesses. Facilitate care for frail and vulnerable seniors by referring them to home care support and match stay-alone seniors with other seniors and volunteers who are able to support them socio-emotionally.

Key Responsiblities:

• Perform community profiling and identify community needs and assets within the Central/North region of Singapore
• Engage with relevant social and healthcare stakeholders to develop and pilot workflows, protocols and processes to facilitate social-health integration
• Set up linkages and protocols between different community providers to manage clients across multiple social-health services
• Review and track the effectiveness of inter-agency workflow in facilitating care transition and provision
• Develop and implement new initiatives to meet the social and health needs of the community
• Provide information and referral services
• Provide monitoring and coordinate care services for seniors

Bachelor/Graduate Diploma in Social Work or relevant fields (Psychology, Community Work)

Requirements:

• At least 2-3 years of relevant working experience with good knowledge in eldercare or healthcare setting would be advantageous
• High proficiency in written and spoken English with good facilitation and presentation skills; able to speak in mandarin and/or dialects would be essential for engagement with seniors
• Strong interpersonal and communication abilities with individuals and systems at multi-levels
• Team player with an ability to function effectively in a fast-paced environment

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Provide Home Based Nursing Services
• Conduct Caregiver training
• Perform biopsychosocial and environmental assessments to identify strengths and needs of clients, families and/or caregivers.
• Plan, develop and evaluate person-centred nursing care plans with considerations of client's needs and preference. Communicate care plans and address the concerns from patient and family.
• Implement and evaluate care interventions(s) e.g. wound care, medication management, continence care,; ensuring at all times:
• Practice safety and infection control precautionary measures.
• Manage patient workload through timely planning and scheduling based on the client's needs. Utilise workforce optimiser to actualise the planned visits.
• Build therapeutic relationships and empower the clients, families and/or caregivers for self- management through health promotion, caregivers training and motivational techniques.
• Coordinate with multidisciplinary team for care integration and transition
• Initiate emergency protocols when necessary.
• Discuss / escalate to Supervisor and/or Care team on any problems encountered in patient's condition and/or in the handling of patients and/or care-givers/family members.
• Develop discharge plan and refer patients to other service provider to transit care.
• Supervise the work of the Enrolled Nurses in his/her zone, as well as nursing students on clinical attachment to achieve their learning objectives.
• Perform visits during Emergency Nursing Services for normal and extended hours.
• Maintain timely and accurate documentation of patients' condition and care given.
• Collect correct fees by checking the subsidized status of patients, issue receipt and submit the collection in a timely and accurate manner.
• Facilitate application of healthcare financial scheme such as Senior Mobility Funds when appropriate.
• Comply with guidelines and policies to ensure client confidentiality and personal data protection.
• Keep abreast of new technology and nursing knowledge through reflection on practice and continuous professional development.
• Facilitate Advance Care Planning (ACP) discussions with client and/or family and/or caregiver and ensure proper documentation.
• Facilitate grief and bereavement support and after care to the bereaved family and / or caregiver and staff.
• Support phone calls in rotating shifts duty including weekends and Public Holidays.
• Support quality audit to maintain and improve standards of care.
• Assist the (Senior) Nurse Manager and/or Nurse Clinician to improve, facilitate and implement changes within the home nursing work processes.
• Assist in committee/workgroup activities as directed by (Senior) Nurse Manager and/or Nurse Clinician.

• Registered Nurse with the Singapore Nursing Board
• Degree in Nursing and/or Advanced Diploma in Palliative Care or other specialty preferred.
• Minimum 3 years' experience working in working in acute hospital setting and/or community hospital setting.
• Possess good communication skills to establish therapeutic relationship that fosters optimal quality patient care.
• Able to make clinical judgements regarding patient care with minimal guidance.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

You will be part of the team managing operations of the Active Ageing Centre (AAC) - a go-to point for seniors to build strong social connections, take part in recreational activities, access community health services, and contribute to the community.

General Operations

• Be familiar with the objectives of AACs, compliant to operation rules and guidelines, ensuring safety of seniors and staff
• Promote racial/religious harmony among the seniors. Assist in care of the seniors, observe and monitor their health and well-being.
• Work closely with supervisor to:
  • oversee compliance in operations, directives, KPI and all work processes within assigned centres/programmes/projects
  • adhere and ensure compliance across the centres according to healthcare directives set by the Management & MOH
  • Manage crisis and reporting when necessary.

Programme Planning and Management

• Plan and manage programmes such as intergenerational programmes, outdoor sessions, interest-based activities and wellness engagement. This includes liaising/advising volunteers/partners on programme planning and implementation, attending to related administration and logistics.
• Promote and register seniors for programmes

Befriending & Buddying (B&B) Programme

• Manage intake and referral of befriendees via various platforms/modes
• Screen, deploy and review assigned befrienders-to-befriendees. Arrange quarterly befriender training/meetings.

Outreach & Community Screening Tool (CST)

• Participate in outreach to seniors
• Administer CPPF, Informed Consent & CST to potential members

Volunteer Management & Community Partnership

• Contribute to volunteer role design, recruitment, training, deployment, engagement and appreciation, in alignment to the Organisation's Volunteer & Community Engagement (VCE) guidelines and coordination with the VCE team on required training.
• Recruit volunteers and work with community partners to support AAC services.

Information & Referral

• Attend to walk-in, phone and text enquiries and correspondence
• Manage referrals and consult supervisor where needed
• Be familiar with existing social services/programmes and provide service linkage on behalf of seniors. Provide Information on relevant schemes, grants and support available for seniors and their caregivers.

Data Management & Administrative Support

• Tracking of AAC KPIs such as administration of CST, programmes' participation.
• Ensure confidentiality of client data and all required data duly recorded in the respective data management systems, and documents are filed and organized.
• Provide administrative support such as put up claims on financial system in a timely manner. Track expenses and income of selected funded programmes.

Centre Operations & Facilities Management

• Ensure smooth and optimal running of the centre. This involves maintenance of fixed assets and its listing. Upkeep of office and IT systems, devices and equipment. Oversee contractual arrangements such as air-con servicing, pest control. Purchase and replenishment of supplies.
• Environmental Sanitation Regime work as a team to ensure compliance to cleaning requirements by NEA.
• Alert Alarm System (AAS) Management (if applicable). Undertake checks, respond and report according to SOP and enlist support technician where necessary.

Ad-hoc/Others

• Undertake any other responsibilities and duties assigned by supervisor which may include support in administrative processes, partnership engagements with community partners.

ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology, or other relevant fields in Social Sciences

Requirements

• 2-3 years of relevant working experience, preferably in a SAC/AAC or have volunteered with seniors in a community setting
• Excellent interpersonal and communication skills.
• Required to handle queries/concerns from elderly clients who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential.
• Proficient in IT
• Resourceful, proactive, responsible and client-centric
• Ability to multi-task and meet deadlines in a fast-paced environment
• Team player with strong planning and organising skills

Location:

Toa Payoh Lor 1 (Blk 106 / 170)

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Working hours: Four days week (0700AM to 0400PM)

One day per week (0730 AM-0330 PM)

Location: Goodman Road

Requirements:

• GCE 'O' level.
• 1 year of experience in similar services

Scope of works

• Cleaning the rooms at Zhulin block where General Office is located.
• Logistics support for school programmes and events, e.g. prepare the refreshment set-up, table arrangement, prepare goodie bags, etc.
• Preferably has past working experience with reporting hours at 7.00am or earlier.
• Other ad-hoc duties as assigned by the administration manager.

​​​To provide exceptional customer service to both internal / external customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by OPA/Air Lateral) are entered into ETMS timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise F2F / BCR before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs by using Workboard.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Working hours: Four days week (0700AM to 0400PM)

One day per week (0700AM - 0330PM)

Location: Goodman Road

Requirements:

• GCE 'O' level.
• 1 year of experience in similer service
• Proficient in MS office.
• Customer service skills.
• Scope of works:
• Run the reception counter at school’s General Office. Attend to walk-in customers and phone calls.
• Distribute fax, mails, and parcels. Route the emails received in school generic email.
• Collect / distribute documents from / to students, e.g. survey forms, NRIC, Graduation certificates, application forms, etc.
• Book bus transport for staff; tally the invoice with the booking form.
• Take care of students coming to sick bay, including the administration of simple first aid for students.
• Update students’ contacts into the system.
• Preferably has past working experience with reporting hours at 7.00am or earlier.
• Other ad-hoc duties as assigned by the administration manager.

Responsibilities:

Administrative Functions

a. Ensure cleanliness and orderliness in the reception area.

b. Handle, prepare, and verify relevant documents, including maintaining and updating records, compiling statistics, filing, and drafting/responding to correspondences.

c. Carry out ad-hoc tasks as assigned by the Administration Manager.

Reception Duties

a. Provide counter services and handle general inquiries.

b. Answer and manage phone calls.

c. Handle incoming parcels, mails, and emails, including receiving deliveries and coordinating distribution to the appropriate parties.

d. Manage inquiries and coordinate with parents, teachers, vendors, and other relevant parties.

e. Attend to unwell students in the 'sick bay' and coordinate with the teacher in charge or parents until the student is back to class or sent home.

f. Assist walk-in visitors (parents, vendors, etc.) and students at the General Office.

Requirements for Ideal Candidate:

Min. G.C.E ‘O’ Level

Pleasant, meticulous and good interpersonal skills

Able to multi-task and work independently.

Knowledge of MS office

Preferably with 2 years of experience in administration work and customer service.

Candidates who are trained in First Aid will have an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

Administrative Functions

a. Ensure cleanliness and orderliness in the reception area.

b. Handle, prepare, and verify relevant documents, including maintaining and updating records, compiling statistics, filing, and drafting/responding to correspondences.

c. Carry out ad-hoc tasks as assigned by the Administration Manager.

Reception Duties

a. Provide counter services and handle general inquiries.

b. Answer and manage phone calls.

c. Handle incoming parcels, mails, and emails, including receiving deliveries and coordinating distribution to the appropriate parties.

d. Manage inquiries and coordinate with parents, teachers, vendors, and other relevant parties.

e. Attend to unwell students in the 'sick bay' and coordinate with the teacher in charge or parents until the student is back to class or sent home.

f. Assist walk-in visitors (parents, vendors, etc.) and students at the General Office.

Requirements for Ideal Candidate:

Min. G.C.E ‘O’ Level

Pleasant, meticulous and good interpersonal skills

Able to multi-task and work independently.

Knowledge of MS office

Preferably with 2 years of experience in administration work and customer service.

Candidates who are trained in First Aid will have an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Our Hopsital Client is seeking highly motivated individual to join them as Clinic Assistant / Patient Service Associate. Successful candidate will play a crucial role in providing exceptional frontline services, ensuring smooth clinic operations, and fostering positive patient interactions.