Total 2,096 Customer Service job vacancies in sg tuas singapore

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

JOB TASKS AND SPECIFICATION

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners.
2. Monitoring and maintaining computer systems and networks.
3. responding to technical support calls from end users int a timely manner to service issues and requests.
4. Providing technical support across the company (this may be in person or over the phone).
5. Create and Modify user accounts in Windows Active Directory & Office 365.
6. Repairing and replacing equipment as necessary.
7. Testing new technologyPossibly training more junior staff members
8. Setting up and installing new computers, networks and software.
9. Installing updates, known as patches, firmware, to hardware and software applications.
10. Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office.
11. Diagnosing and fixing network problems and hardware or software faults.
12. Maintaining inventories of hardware and software.
13. Keeping a record of issues and faults along with solutions, for future reference.

JOB REQUIREMENTS

• Minimum Diploma /ITE or any Tertiary education related to IT.
• 3-5 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services Knowledge on Data / Voice Networking is advantageous.
• Comfortable working and assisting others through company help desk software, such as service desk in addition to other remote access desktop programs.
• Extensive experience working with different operating systems including Windows and Linux.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Ability to prioritize and manage several milestones and projects efficiently.
• Professional written and interpersonal skills are essential when communicating with customers and clients.
• Experience in installing and configuring computer systems and applications for a large company.
• Ability to accept constructive criticism and customer feedback regarding their experience with software or IT services.
• Possess effective communication skills.

Remuneration shall commensurate with relevant work experience.

Thank you for your interest in Y3 Technologies.

We regret that only shortlisted candidates shall be notified.

Main Objective:

Reporting to the Customer Service Manager, you will provide support in the following areas:

• Review Asia Pacific Market to maximize revenue potential
• Point of contact between Sales and Production
• To achieve customer satisfaction

Key Tasks:

• Analysis of tender documents and preparation of competitive and comprehensive bid for submission.
• Handling of customer enquiry/ tender for our products and services.
• Monitor and prepare Quotation and Tender records for Sales
• Reviewing existing quotations with clients to assess status
• Sourcing of materials for job related ancillaries to avoid disruption in production schedules
• Checking of stock availability to prepare bid and quotations
• Conduct of Contract Review in the event of an order
• Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders
• Update order progress with clients
• Maintenance and Preparation of presentation material, product information
• Promote all of Hunting Energy Services Pte Ltd’s products and services

Key Responsibilities:

• To prepare competitive bid/proposal in order to increase chance of award.
• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.
• To liaise constantly with Production personnel regarding job status
• To achieve customer satisfaction
• To create and maintain good working relationships

Person Specification

Knowledge and Skills:

• Product Knowledge (desirable)
• Quality Knowledge (desirable)
• Ability to work under pressure to tight deadlines (essential)
• Analytical and creative approach to problem solving (essential)
• Ability to communicate effectively on all levels (essential)
• Ability to work under owns initiative (essential)
• Ability to think strategically (essential)
• Good organizational and time management skills (essential)
• Tender preparation and management skills (essential)

Qualifications:

• Diploma or Degree in Engineering / Material or equivalent (Mechanical Engineering is preferred)
• Good PC skills (essential)

Experience:

• 18 – 24 months’ related experience within the industry (desirable)

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job

The Service Engineer is responsible for providing technical assistance to end users. They are expected to conduct technical repairs, testing of cranes and preparation of new and/or used cranes before delivery to customers.

What You Can Expect of the Job

• You’ll perform maintenance and repair of offshore cranes.
• You’ll perform electrical / mechanical and hydraulic fault diagnosis.
• You’ll ensure all jobs are completed to the satisfaction of our customers.
• Any other additional duties as assigned.

What We Expect of You

• Diploma in Electrical Engineering or equivalent.
• 2 years of hands on field experience in performing equivalent or similar duties.
• Strong experience in mechanic and/or hydraulic systems.
• Ability to travel overseas for servicing and repairing works.
• Ability to work under pressure and meet deadlines.
• Independent worker who can also work well within a team.
• Willingness to work a flexible schedule and may require to work beyond office hours if situation dictates.
• Willingness to attend product training as directed by Service Manager.

Who We Are

Liebherr-Singapore is part of the global acting Liebherr Group comprising over 48,000 employees worldwide. We are the leading organisation for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigeration, freezers and the repairing of aerospace components.

We are hiring service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian-fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Serving food and beverages to customers
• Cashiering duties including closing the register at the end of the day – filling in the closing forms and settling all modes of payment
• In charge of the daily handling of cash revenues and the float. This requires you to be detail-oriented in counting the daily sales and float, as well as being customer oriented to process various modes of payment
• Inventory management
• Always maintain cleanliness and organization of the cafeteria
• Ability to upsell and collect feedback from customers on their meal and service

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

The role will serve as the HR shared services Center for SEA (Singapore, Japan, South Korea, Australia, Malaysia and Taiwan) and will be accountable for the end-to-end HR service delivery. Reporting to regional HR manager APAC and collaborating closely with HR Business Partners, the role is expected to develop and implement strategic initiatives and process improvements to ensure consistency & compliance as well as HR operational capabilities are effectively leverage across the entities.

• Build and develop a strong HR Shared Services center that focuses on ensure achievement of key HR service delivery KPI, process conformance and process optimization.
• Provide guidance and support to the team in handling HR inquiries, including but not limited to employee onboarding, benefits administration, leave management, and HR policies and procedures.
• Stay updated on HR laws, regulations, and best practices to ensure compliance and provide accurate information to employees.
• Conduct regular training sessions for HR team members to enhance their knowledge and skills in HR operations.
• Recruitment coordination and posting
• Preparation of work passes and visa applications including renewals and cancellations.
• Induction and orientation planning
• Administer and check monthly payroll of the entities in a timely and accurate manner. Close liaison with HRBPs to ensure that changes in payroll are reflected.
• HRIS management including employee data, leave records and payroll records in the local HR systems and vendors. Responsible for making changes to Sucessfactor employee position and information updates, uploading of compensation portlet.
• Generate standardized letters in relation to employment, confirmation, merit increase, salary increment, promotion, acceptance of resignation.
• Ensure offboarding process is carried out in a compliant manner.
• Ensure data privacy and security in HR operations by maintaining confidentiality and adhering to data protection policies.

Minimum Requirements

• Bachelor's degree or above in HR management or a related field.
• Minimum 5 years of HR management experience, with at least 3 years in HR operations or within an SSC or multinational organization.
• In-depth knowledge of HR practices, employment laws, and regulations across the South-Eastern Asia region.
• Strong experience in managing HR processes, such as employee lifecycle management, payroll, benefits, and HRIS.
• Proven track record of managing a diverse team in a fast-paced, matrixed environment.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Demonstrated ability to drive process improvements and implement best practices for HR operations.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in HRIS and other HR-related software applications (Experienced in Timesoft and SAP Successfactor would be advantegous)
• Fluency in English is required, proficiency in other languages within the South-Eastern Asia region is a plus.

Additional Information

• We offer career opportunity and advancement within the organisation and exposure to regional entities
• We offer flexi-work and hybrid work arrangements
• We offer company transportation service to our employees for easability of commuting to work
• Remuneration will commensurate with relevant working experiences

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Interested applicants are invited to apply directly at our NTU Career Portal.

Job Descriptions

• Answer, screen and forward incoming phone calls and any queries
• Receive, sort and distribute daily mails/deliveries
• Arrange and update of despatch work activities
• Update and maintain of documents
• Provide basic administrative support to Accounts and HR departments
• Ad-hoc duties as assigned

Job Requirements

• Able to liaise with English and Chinese-speaking colleagues/guests
• GCE ‘O’/’N’/ITE Level
• Minimum 2 years of working experience
• Computer literacy/Administrative skill

Others

• 5-day work week
• Good Work-life balance
• At Kian Teck Road (off Upper Jurong Road)

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Wealth Centre Manager is to serve with passion and confidence. Service styles are always proactive and genuine. The outcome is to create a deliberate and differentiated customer experience.
• Expected to be well groomed and project high level of professionalism in all customers’ interaction. The WCM is to provide consistent and positive customer experience to all customers, paying particular attention in Welcoming, leading to meeting spaces and ensuring customer is well hosted at the premise with welcome drink and snacks.
• Participate in districts’ engagement events or other customer events such as Investment Seminars.
• To upkeep and maintain the Wealth centre premise and support merchandising activities in accordance with prescribed standards as stated in a Checklist. To diligently perform the role of the “Floor Manager” ensuring day to day operations are running smoothly.
• As a service ambassador, required to constantly identify ways to improve customer service and strive to exceed the required service standards set for the wealth centre.
• The WCM is required to be familiar with AIA Altitude, the customer loyalty programme, and its privileges and offerings so that we can address to enquiries.
• Maintain and manage the premise booking system and work closely with financial consultants who has made an appointment, ensuring necessary supporting services are ready before client’s arrival.
• The WCM will be responsible in managing and updating the inventories used in the wealth centre as well as the budget for the Wealth Centre.
• Responsible in generating monthly reports to present stock take results, expense and feedback received from customers.
• Managing 3rd party vendors that will support in various day to day duties in the premise which includes housekeeping, catering and serving of welcome snack and drinks.

What you should have:

• Minimum 7 years of Customer Service experience.

• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background.

• Experience in managing High-Net-Worth Segment is an advantage.

• Ability to operate at a strategic level as well as being comfortable with tactical delivery.

• Excellent crisis management skills and presentation skills.

• Self-starter with sense of urgency, ability to work without close supervision and positive attitude.

• Proficient in Microsoft Excel, PowerPoint and Outlook applications.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Ensure timely and professional service to both internal and external customers, maintaining vehicle turnaround time within guidelines.
• Conduct quality checks and provide recommendations for repairs, adhering to manufacturer standards.
• Supervise daily workshop operations to enhance efficiency and productivity, while ensuring compliance with health and safety regulations.
• Assist in handling complaint cases and generating reports for analysis.
• Address customer inquiries and maintain high service standards.
• Support the customer service team during peak periods.
• Collaborate with management to identify service gaps and implement improvement plans.
• Coordinate with other departments to ensure seamless service delivery.
• Monitor KPIs and adjust operations as necessary.
• Handle ad-hoc tasks as assigned, including vendor liaison and promotion activities.
• Prepare reports as required.

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,400 with Bonus
• Class 3 license is a MUST
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

Benefits:

• 5 Working Days: Monday to Friday: Flexi start and end time from 8am to 9am
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Good working knowledge in handling multi type of engine (Main Engine or Auxiliary engine)

· Self-starter, team player, strong management skills and possess good analytical skills.

· Able to lead and guide the team for service excellence.

· Able to travel when required at very short notice.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Responsibilities

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

We are looking for a Supply Chain Assistant to support the Supply Chain Manager in managing local sales and delivery. In this role, you will play a crucial part in overseeing the order fulfilment process and ensuring efficient coordination between local sales and delivery operations.

This position is open for applicants seeking for Work Study Diploma in 2024.

Job Description:

1. Oversee and manage the entire order fulfilment process, ensuring smooth coordination between local sales and delivery.
2. Coordinate with Sales, Production, and Operations departments to ensure timely processing, packing, and delivery of sales orders.
3. Prepare essential documentation, including delivery orders, packing lists, and invoices.
4. Document sales transactions in the SAP system accurately, and handle after-retail sales services.
5. Address customer queries and concerns to enhance overall customer satisfaction.
6. Perform follow-up actions with the finance department to ensure payment is received and close sales
7. Utilize data analytics tools to analyze sales and supply chain performance.
8. Generate insightful reports for continuous process improvement, when required.

Requirement:

1. Diploma, preferably in logistics/supply chain/operations, or equivalent.
2. Meticulous with an eye for detail.
3. Strong communication, organizational skills, and ability to work in a fast-paced environment.
4. Proficient in both verbal and written communication in English and Mandarin to interact with Mandarin/English-speaking clients/stakeholders.
5. Willing to take up ad-hoc duties assigned by the company.
6. Knowledge of SAP will be advantageous.
7. Experienced candidates may be considered for the Supply Chain Executive role.

Job Highlights

1. Job Types: Permanent
2. Working Hours: Mon to Fri 9 am to 6 pm
3. Great learning development opportunities.
4. Work-life balance and positive/friendly working environment.

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Indoor Customer Service Administrator Duties:

• Provides information to customers by verifying understanding of request; answering questions; offering assistance.
• Initiates service by recording requests; forwarding to dispatching.
• Collects revenue by receiving and recording payments.
• Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
• Improves quality results by evaluating processes; recommending changes.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes customer service and organization mission by completing related results as needed.
• Directly responsible for billing and relevant adminsitration for customers, including Invoicing, Credit and Debit Memos.
• Work closely with the Sales team to assist in Customer management.
• Other ad-hoc administrative duties.

Responsibilities

• Billing and utilisation of internal SAPB1 System for such functions
• Maintenance of customer information
• Coordination with Salesteam regarding Customer AR and requests
• Other adhoc admin billing tasks
• Customer records management and to initiate all actions for rebates/sponsorship.