We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum a good Bachelor's Degree in any discipline
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application will be an advantage

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

__PRESENT

Job Description:

Being part of Airbus Asia Training Centre (AATC) Customer Experience team, this customer-facing role encompasses a wide variety of day-to-day tasks with the objective to deliver an excellent customer experience to the pilots performing their flight crew training.

Front Desk operations: 

• Provide welcome and check out on the first and last day of training of the pilots

• First line assistance and support to any customers / visitors entering the premises

• Facilitate effectively pilots’ requests by liaising promptly with other departments (Flight Training Operations, Sales, Training, Quality, Maintenance)

• Deliver day-to-day operations: basic procurement, first day preparation, administrative tasks, etc

• Contribute actively in continuous improvement of customer experience and launch of new initiative and projects

• Maintain high standards of Customer Experience at any point of time

• Organize in autonomy visits of the training centre for various audiences (customers, students, external guests)

Boutique operations:

• Perform opening and closing of the Airbus Asia Training Centre Boutique shop

• Provide assistance for products sales while delivering high range experience to customers

• Support regular stock inventory and orders management following processes in place.

• Organize promotional events to increase boutique sales

• Take initiative on renew boutique products and mode of sales

• Work with marketing department for new boutique campaign

Communications and events:

• Support company events in coordination with Airbus communications and marketing teams.

• Support organisation and execution of special visits (government, VIP, etc)

• Organise and execute any relevant internal and external events.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

This role offers a unique opportunity to blend traditional executive support with a strategic planning focus, contributing to the organisation's long-term goals and decision-making process. You will play a key role in supporting strategic initiatives and decision-making processes within the organization. You will be responsible for conducting research, analyzing data, and providing valuable insights to the Senior Leadership team to facilitate strategic planning and business growth.

RESPONSIBILITIES

Executive & Administrative Support:

• Executive Assistant support to Senior Management, including calendar management, meeting coordination, travel arrangements, expense claims etc…
• Manage sensitive and confidential information with discretion
• Organize, plan and coordinate cross-divisional events and meetings
• Collaborate with key stakeholders across divisions to ensure alignment with strategic objectives
• Provide cross-divisional administrative support relating to General Administration, Organizational Changes and Business Continuity

Strategic Planning Support:

• Support the Senior Leadership team in the organization’s strategic planning, transformation and change management initiatives
• Conduct research to identify trends, opportunities and risks that impact the organization’s strategic goals
• Analyse relevant data sets to extract meaningful insights to support strategic initiatives and decision-making processes
• Stay updated on industry trends, market dynamics, and emerging technologies that may impact the organization's strategic direction
• Prepare and present reports and recommendations to senior management and key stakeholders
• Support in driving cross-divisional staff engagement initiatives, to cultivate a strong culture of camaraderie

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Management or related field
• Min. 3 years of working experience as an Executive Assistant to Senior Management and/or in a Strategic Planning Support role
• Strong analytical and research skills, with the ability to synthesize complex information
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Proficient in MS Office Suite and Data Analysis tools

ATTRIBUTES

• Strategic thinker with a strong business mindset
• Discretion and ability to handle confidential information
• Exceptional organizational and multi-tasking abilities
• Adaptable in a fast-paced and dynamic environment
• Positive learning attitude, a strong team player.
• Self-driven & results oriented. Thrives under pressure.

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

Job Description:

Airbus Asia Training Centre (AATC) is looking to hire an administration professional for our Business Operations Department, on a 6-month contract. Responsibilities include overseeing the day-to-day operations in security, procurement and other support functions in ensuring the seamless execution and completion of processes within the department.

Responsibilities

• Administration:

  • Monthly invoice process from suppliers such as telcos, rental of printers, security services

  • Quarterly billing to Satair on security services rendered

  • Yearly IM SLA and any chargeback or project cost by Airbus Helicopters Southeast Asia

  • Ad hoc billing to Airbus Helicopter on maintenance services rendered

  • Forecasting quarterly expenses of IT and security and revenue of ATR Training Centre

  • Communication with Starhub telco for new mobile requirements, mobile distribution to staff and data roaming application as authorized personnel

  • Update and conduct Induction programme to new joiner on Business Operations department. Main objective to ensure new joiners are aware of the assembly point and evacuation routes. 

  • Assist Training Operations team in ordering training materials for operations. 

• Security:

  • Ensuring day to day security operations run smoothly. (E.g. Ensuring sufficient security officers on site, patrolling completed, familiarisation with AATC emergency response plan, all new and reactivation of badge recoded accordingly.)

  • Check customer registration records for any discrepancy or any customers from the sanction country list. 

  • Update and ensures the security procedure manual is up to date

  • Able to operate all security management systems such as Sipass, Siemens CCTV system, iDesign, visitor registration management.

  • Incident management such as incident investigation include CCTV footage extraction, access records extraction.

  • Ordering of badge necessities such as cards, lanyards and card holders

  • Assisting with Satair security services such as any badge enquiries or access investigation required, new badge request, and CCTV footage extraction.

  • Any adhoc duties or projects required

• Shared Services IT support:

  • Work closely with IM Business Relationship Manager to ensure any IT related issues in AATC are being solved promptly and service rendered. 

  • Open communication with different IT teams to ensure any issues occur to follow up closely. Different teams such as the network team, Tech Bar team etc.

  • Administrative processes for invoice from suppliers such as SoftwareONE Deutschland Gmbh, NTC Integration and adhoc

  • Observe and look out for any IT related issues on site or improvement needed. 

  • Support AATC staff in any IT related issue. Issues unable to solve, encouraged to raise ServiceNow ticket or proceed to Tech Bar for assistance. 

• Procurement:

  • To process all Purchase Request from Business Operations staff to Purchase Order

  • Ensure all supporting documents uploaded, PR raised are tally and justified. Any cost differences are to clarify with the requestor. Encourage staff to negotiate with suppliers on price differences.

  • To process New Vendor Requests (KYS). Ensure all documents provided are sufficient before applying to the SMDA team. Once approved, the vendor requests to forward to the finance team for the SAP creation process. 

  • Aging report from finance, to follow up with customers on payment. 

• Duty Manager:

  • To process Duty Manager monthly allowances

  • Ensure all DM processes and information required are provided for their duty. 

  • Conduct quarterly or semi annual meeting to discuss on past experience, process and feedbacks from both DM and staff

  • Open communication between DM and staff to understand both needs and challenges

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift 
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

We’re looking for a new Customer Support Regional Lead to lead our APAC Business Customer Support teams!

Your Mission:

Your mission is to lead our Business support teams. As the Regional Lead of CS Operations for APAC, you’ll report directly to the Global Head of Business Customer Support and lead our regional teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM QA and more.

You’ll also join the senior leadership team in Singapore and work to build an exceptional work environment in our regional offices. You'll lead a team that supports any of our global customer base that needs help from our APAC based team while also working closely with our product teams to ensure that the customers in our APAC markets receive world class support. Are you ready?

• Permanent position
• With US GAAP / shared service and handling regional taxes experience added advantage
• Experience in managing complex claim
• Minimum 4 years of related experience

Job Responsibilities

• Perform end to end accounts payable and employee payable process.
• Prepare and manage cash flow forecast and banking interfaces.
• Manage receivables, intercompany reconciliation, fixed assets, bank reconciliation.
• Maintain general ledger accounts, prepare journal entries and balance sheet reconciliation.
• Perform month end close including preparation and analysis of Balance Sheet/ Profit & Loss and financial/ management reports.
• Prepare actuals vs budget travel and entertainment reports.
• Liaise with auditors, tax agents, bankers and other statutory bodies.
• Assist in internal audit, SOX compliance, and external audit activities.
• Liaise with internal stakeholders and external stakeholders on any issue resolutions.
• Provide guidance to employees on policies and procedures.
• Prepare standard operating procedures.
• Drive improvements to streamline processes and enhance controls.
• Other ad-hoc tasks and projects.

Requirements

• Minimum 4 years of related experience
• With US GAAP / shared service and handling regional taxes experience added advantage
• Experience in managing complex claim
• Take initiative to lead changes
  

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

TECHNICAL SUPPORT ENGINEER

Responsibilities:

• Provide external and internal computer system technical support includes hardware & software installation, system integrations, trouble shooting etc.
• Provide technical support to customers through phone, email and on-site in Singapore.
• Provide documentations, technical consultations and proposals as needed.
• Performing other duties as and when assigned.

Requirements:

• Computer/IT and relevant Diploma or Degree may apply.
• General Knowledge in Computer Hardware, Software and Networking.
• Familiar with AI/HPC/Deep Learning/GPU software or hardware is a big plus.
• Able to perform installation of computer hardware and software according to instruction.
• Able to trouble-shoot and repair computer hardware and software according to instruction.
• Able to work independently and effectively under pressure.
• Able to accommodate and adapt to different customer’s environments.
• Good communication skills, written and spoken
• Has valid Class 3 Driving License is a plus.

Please indicate your current salary, expected salary and date of availability in your detailed CV to [email protected]

We regret that only shortlisted candidates will be notified.

1.    To perform Data Analysis and Reporting

• Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
• Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL   
• Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level 
• Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
• Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
• Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
• Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
• Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
• Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
• Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.
• Continuously optimize SQL queries for performance, scalability, and maintainability. 
• Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance dashboards to support Process Automation

• Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
• Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
• Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
• Develop Python scripts to streamline and automate manual data transformation processes. 
• Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
• Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration

• Collaborate and align with central departments/stakeholders to support in achieving sales target
• Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
• Collaborate with project stakeholders to define project scope, objectives, and deliverables.

Responsibilities

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Essential Job Functions

The Science Educator (Informal Science) is responsible for developing and delivering inclusive, impactful, and unique learning experiences in domains in life sciences (DNA, food and nutrition, nature science) and/or physical sciences (physics, chemistry, mathematics, computation, earth and space science, engineering) for students, teachers, public and families that will drive visitorship and generate revenue for Science Centre Singapore.

He/She will also be responsible for developing the content for Science Centre’s fabrication programmes. Besides being involved in the planning and execution of projects/events, he/she will also contribute within a task force center wide.

Requirements

The ideal candidate should have good knowledge in life and physical sciences, especially in the fields of chemistry and mathematics, as well as modern concepts in science and technology. A strong interest and experience in the maker movement with good networks in the maker community desired. He/She must be tech savvy and willing to learn and adapt to new ways of content development and delivery. Good project management, written and oral communication skills are essential. In addition, the candidate must be adaptable, detail-oriented and a team player.

Only shortlisted candidates will be notified.

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He/ She is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He/ She also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

• Perform repair of medical endoscopes.
• Carry out workshop maintenance task assignment. (5S common area)
• Ensure compliance to GDPMDS requirement at all times.
• Perform 5S in individual and scope repair areas at all times.
• Any other duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or ITE in Engineering / Biomedical Engineering.
• Electrical & mechanical soldering experience.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website -www.olympus.com.sg

About Our Client

Our client is a leading Chinese online gaming/entertainment company that has setup a team here in Singapore. You will be joining a young and energetic team with strong growth opportunities!

Responsibilities

The Gaming customer service associate will be tasked to engage gamers and customers and gather feedback to improve the gameplay.

The Successful Applicant

A successful candidate should have the following:

1. Strong passion in online and mobile games

2. Proficient in at least 2 games currently

3. Ability to communicate in Mandarin with chinese stakeholders and gamers

4. Proficient in computer applications, Microsoft office

5. Great service awareness and able to handle customer situations with ease

6. Team player with good communication skills

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Solutions Consultant, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners to understand Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI/Generative AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers.
• Work on Duet AI, with a focus on integrating Duet AI capabilities within existing cloud services to help customer development teams build, deploy, and operate applications faster and more efficiently throughout the software development life-cycle.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Provide expertise on Duet AI to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architectures as a technical consultant, technical pre-sales engineer, enterprise architect, or in a customer-facing role.
• Experience modernizing legacy applications and applying cloud native development methodologies and tools, including container technology.

PREFERRED QUALIFICATIONS

• Experience with developing scalable architectures using API management, microservices frameworks, PaaS.
• Experience delivering technical presentations while leading detailed discovery and planning sessions that are aligned jointly with the customer with defined scope and success criteria
• Experience with modern software development life-cycle methodologies and development tools, including IDEs, CI/CD, debugging, container orchestration and operations.
• Experience in GCP and Vertex AI.
• Ability to communicate in Bahasa Indonesia in a professional working environment.
• Excellent programming skills such as Java, Python or others, with a focus on automation.

Human Resource

· Support Group Heads and HR Lead in tracking personnel deployment to projects, manpower cost charging and update to payroll department.

· Support recruitment and onboarding processes, including scheduling of interviews, collating input from hiring managers, performing reference checks, assigning work cubicles and printing of staff passes.

· Coordinate townhall events, staff briefing and teambuilding activities. These include working with the relevant process owners to plan event agenda, collate presentation materials and support event logistics.

· Process invoices submitted by partner institutions for manpower costs relating to joint-appointees and secondees. Generate invoices for TCOMS personnel seconded to external institutions.

· Track personnel?s learning and development plans submitted by ROs and ensure timely progress and completion of courses.

· Support HR Lead in manpower budget and resource planning.

Event and Publicity

· Carry out manpower planning for events such as TCOMS open-house, workshops and conference booth exhibitions.

· Support event registrations, setups and other site logistics.

· Support collation of publicity materials for uploading to TCOMS website and social media.

Office Administration

· Provide secretariat support for Senior Management?s meetings and travels as and when required;

· Process claims submitted by staff, such as overtime transport and meal claims.

(Any ad-hoc duties as required by supervisor/Reporting Officer.)

Requirements

· Degree or Diploma in Business Administration, Human Resource Management or equivalent.

· Minimum 2 years of work experience.

· Experience in human resource roles or office administration will be an advantage.

· Possess Can-Do spirit. Resourceful and able to work independently and in teams.

· Proficient in Adobe and Microsoft Office software, including Word, Excel and Powerpoint.

· Excellent organizational skills and ability to muti-task.

· Strong work ethics with a high degree of professional integrity.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore Centre for Trusted Internet and Community (CTIC) is dedicated to the inter-disciplinary study of the Internet and its implications on the society of the future. The first-of-its-kind centre will integrate social and behavioural science research, digital technologies, data-driven approaches, and policy studies to holistically examine the Internet and its societal impact including topics such as the future of privacy, freedom of expression, misinformation and disinformation, as well as maintaining social security and stability.

This is an exciting opportunity to join NUS Centre for Trusted Internet & Community as a Research Associate, details are as follows:

We are seeking an enthusiastic and capable full-time Research Associate to work on a project about assessing the impact of digital information resilience, funded by the Ministry of Education AcRF Tier 3 grant. The contract is renewable up to 3 years.

The successful candidate will assist the funded research project entitled “Digital Information Resilience: Restoring Trust and Nudging Behaviours in Digitalisation”. The candidate will work with an interdisciplinary team of scholars based in Singapore to advance research and knowledge on digital information resilience. The project aims to identify and measure digital information resilience for digital readiness, inclusion and safety based on an original indicator framework.

The successful candidate will assist to develop new indicators for measuring digital information resilience. They will conduct interviews, facilitate focus groups, develop and implement surveys, and code the data-sets using qualitative and quantitative research methods. They will also be required to support project management, research admin and deliverables such as reports/journal articles, workshops and webinars.

Qualifications

• At least a PhD or Masters degree or equivalent in the Social Sciences/Humanities, and demonstrated research experience in communications and media studies, including digital media policy and regulation.
• An interest and knowledge in digital wellbeing, information resilience, digital inequality/divide, and new media will be a bonus.
• Good project management, communications management, data administration skills, and an aptitude for working in an interdisciplinary team environment;
• Research experience in qualitative research (e.g., interview, focus groups) desirable;
• Strong research skills and experience in using (or willingness to learn) qualitative data analysis software (NVivo);
• Excellent command of spoken and written English, and the ability to write for a variety of audiences;
• Strong ability to perform editing work on manuscripts;
• Organizational skills for workshops and webinars;
• Ability to create and maintain a project website and social media.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The mission of the Centre is to improve population health and well-being by accelerating the use of behavioural and implementation science in health policy and practice.

We are looking for an individual who is passionate about improving health and well-being for everyone, through approaches that bridge research, community and government.

Responsibilities include:

• Work hand-in-hand with Directors, Principal Investigators and Visiting Professors, to develop strategy that meets overall research, translation, implementation and education objectives of the Centre.
• Establish an independent research agenda through collaborations with health institutions, government agencies and private sector through internal or extramural funding
• Represent a core part of the leadership team for programs on public policy and research implementation and for outreach to professional bodies
• Oversee implementation of education activities of the Centre for Behavioural and Implementation Science Interventions (BISI) under NUSMed.
• Oversee research and education staff supervision and mentorship

Qualifications

• An advanced degree in behavioral science, Biomedical science, psychology and other related disciplines
• At least 8 years working experience, with 3 – 5 years of this time previously committed to work in the science or health sector interface with policy, implementation, public administration and government.
• Prior demonstrated leadership and managerial expertise is essential, as this role requires the candidate to build team capacity and expertise in a growing field
• Excellent written and verbal communication skills in English
• Ability to manage multiple, diverse stakeholders, and communicate effectively
• An analytical mind with experience in program design and management (e.g. assessing evidence, proposals) in the public sector, and the ability to package and communicate information effectively

1. Job Purpose

The jobholder is responsible to the Nurse Manager in performing all administrative, secretarial and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.

2. Duties and Responsibilities

2.1 Primary Job Duties and Responsibilities (80%)

Admission / Discharge / Transfer of patients

• Pulling of patient from areas of admission
• Assist nursing staff to prepare and coordinate clerical work for patient admission / discharge / transfers (step-down care, Senja etc.) as per hospital policy and procedure
• Record, update and check completeness of patient’s data / admission / discharge / transfer in medical records / electronic systems/ register book
• Daily entry of ward charges, patient diets, clinical requirements etc
• Schedule / confirm patient diagnostic appointments (with / without preparations) / surgeries / consultations / re-admission and discharged TCU
• Notify necessary parties on patient discharge as per policy and procedure

Administration / Operational Duties

• Responsible for ordering non-medical supplies (stationary, forms, educational pamphlets etc.)
• Order re-supply of consumables when necessary under direction of nursing staff
• Dispatch and retrieve correspondences, forms, documents, mails and specimen to / from appropriate departments via pneumatic tube, porter, e-mail, fax or by hand
• Perform book-keeping duties for medical records, case notes, correspondences, reports, invoices and phone directory etc
• Assist in getting support services from other units such as BME, CSS, OSS, ES, MRO, ambulatory service etc. where appropriate
• Keep updated on SOPs / HAPs relevant to job scope and hospital emergency situations
• Attend Inpatient Service Associate meeting

Reception

• Function as a receptionist who greet visitors, ascertain purpose of visit and direct them to appropriate staff
• Handle enquires and requests from external and internal customers, ensuring good visit experiences
• Answer, screen and direct telephones calls to appropriate staff
• Ensure tidiness of front counter, functionality of routine equipment in ward, availability of relevant documents / forms / notes and replenishment of informational materials in ward

2.2 Secondary Duties and Responsibilities (20%)

• Assist with or participate in work process / quality improvement projects/ special assignments for ward when required
• Assume any duties / responsibilities as assigned by Nurse Manager

Working Hours

Weekday (Shift): 6.30am - 4.30pm, 8.30am - 6.00pm

Saturday: 7.00am - 12.00pm (If scheduled)

Sunday / PH: Closed

Title: Service Engineer (CCS & EGCS), Exhaust Treatment

Wärtsilä Exhaust Treatment is looking for Field Service Engineer to join great journey of Wartsila Exhaust Treatment, mainly for CCS (Carbon Capture & Storage) and EGCS (Exhaust Gas Cleaning System).

This is a permanent opportunity, and the preferred location is Singapore.

What will you be doing:
As Service Engineer (CCS & EGCS), Exhaust Treatment, your work will focus on these responsibilities:

· Executing commissioning, warranty claims and service work for Exhaust Treatment Business in line with organization processes and practice.

· Performing mechanic, PLC & Automation commissioning and trouble shooting.

· Providing the feedback at the earlier project execution phases for sales, design, engineering, purchasing and installation.

· Supporting for sales potential increase through customer interaction and accurate record-keeping in the field.

· Keeping active and positive attitude and behaviour according to Wärtsilä’s Quality, Health, Environment and Safety guidelines

· Continuously developing and improving the competences, attitude and behaviour.

To be successful in this role, we expect you to have:

· Diploma/BSc. in Mechanical, Marine, Electrical & Electronics or Mechatronics Engineering.

· Min. 2 years career as marine equipment engineer.

· Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.

· Willingness to travel globally with the focus on Asia for service jobs. The travelling period will vary from a couple of days to a month.

· Proficiency in MS Word, Excel, and Power Point.

· Can-do and positive attitude.

· Good reporting skill.

· Good in written and spoken English.

· It would be seen as a plus if you have:

o Relevant "hands-on" experiences in the mechanical and electrical disciplines.

o Career as EGCS/BWTS/Inert Gas/HVAC/Pump System engineer

o Good in Spoken Korean

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]