Total 45,368 Customer Service job vacancies in singapore

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Deliver consistent good customer service including inquiries, and complaints at all times
• Be customer-centric with both internal and external stakeholders via all communication channels.
• Handle phone and email enquiries of current and prospective customers of NTUC Health
• Advise and promote the value of our NTUC Health services to the customers.
• Address enquiries, referrals, scheduling of appointments and other support required from the various communication channels; recommend relevant services within NTUC Health to address the needs of the stakeholders.
• Manages service feedback and liaises with relevant stakeholders to resolve the issues within a stipulated time frame.
• Track and monitor customers' enquiries from all channels such as Call Centre Hotline, E-mails, Whatsapp, and Online Messages in a timely manner, including service recovery.
• Meet KPI requirements.
• Perform any other duties that may be assigned from time to time by the Reporting Officer.

• Preferably general degree or minimum A' Levels with some customer service experiences
• Someone with strong written and verbal communication skills
• Someone who is resourceful and provides timely and accurate information to our seniors
• Someone who is patient and meticulous and enjoys working with a senior person.
• Prior experience in the healthcare sector is preferred.
• Proficiency in a 2nd language would be advantageous.

Tender Support

• Attend Tender site visit and study feasibility
• Vett through tender documents & prepare BQ
• Prepare query and send to client/consultant
• Email to vendor and get quotation
• Prepare tender cost and quotation
• Tender prequalification submission
• Upon award, plan and coordinate Project kick-off

Engineering /LEW Support

· Receive enquiry from tenant for power turn on

· Vett thru single line drawing & reply them with quotation

· Coordinate between landlord, Power automation & tenant for power turn on

· Inform LEW for power turn on

For License Renewal

· Receive enquiry from tenant

· Prepare quotation & email to them

· Assign LEW for inspection & Issue license

Key Responsibilities:

• Undertake independently the commissioning, installation, maintenance and repair/overhaul of MTU
  products and its associated equipment at MTU workshop or at site in accordance with MTU manuals and/or specific given instructions.
• Capable in resolving the technical matters and completing the services according to the works order and to the acceptance of the Customers and Supervisors, thereafter, provide the service/investigation reports where applicable.
• Liaise with Supervisors and in-house Technical Specialist for technical assistance, if required.
• Develop and update own skills and knowledge to meet the job requirements through training and self-learning.
• Advise, instruct and train the team members in carrying out the assigned tasks, in using of MTU documentations, tools, customers' drawings, etc.
• Observe the safety regulations of WSHA and guidelines/risk assessment from the company's WHS
• Committee when performing work at-site or at customer's premises.
• Work assigned from time to time

Requirements:

• Degree/Diploma in Engineering/Technical certificate, min. ITC/NTC-2 & 3.
• Preferably with working experience on diesel engine.
• Good communication and interpersonal skill, resourceful, team player
• Willing to travel overseas on job assignments.

☑ Handle meeting materias and receptionist duties

☑ 1 months contract

☑ Coller quay

Responsibilities:

• Provide administrative support to a team.
• Assist in organizing company events.
• Provide travel and accommodation arrangements support.
• Answer telephone calls and take down messages carefully when the needs arise.
• Meet and greet clients and visitors cheerfully.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref24#trustrecruit.com.sg or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Teah Yan Lin (Rolland)

EA Personnel Reg No: R23115528

Job Title: Administrative Support Officer

Location: Tanjong Katong Secondary School, 130 Haig Road, Singapore 438796

Contract Period: 18 April 2024 to 17 April 2025

Option to Extend: 18 April 2025 to 17 April 2026.

Working Hours:

• Mondays, Tuesdays, Thursdays, Fridays: 8:30am to 6:00pm (inclusive of 1-hour lunch break)
• Wednesdays: 8:30am to 5:30pm (inclusive of 1-hour lunch break) (Note: Service is not required on Saturdays, Sundays, and gazetted public holidays)

Objective:The Administrative Support Officer will play a crucial role in providing essential administrative support to Tanjong Katong Secondary School. The incumbent will manage printing and inventory tasks while also offering administrative assistance across various operational areas of the school.

Scope of Services:

Main Duty: Printing and Inventory Management

1. Process and fulfill all printing requests from staff for school materials and documents.
2. Prepare and verify documents, maintaining monthly printing/meter readings records.
3. Order and replenish consumables associated with school supplies and printing requirements.
4. Manage and order school inventories and consumables.

Additional Duty: Administrative Assistance

1. Provide administrative support in areas such as customer service and counter duties.
2. Assist with general administration to support finance, staff, and student matters and activities.
3. Manage records, compile statistics, and perform general tasks to support school logistics.
4. Draft correspondence, handle calls, and address inquiries.

Qualifications & Experience:

1. Proficiency in operating office automations and equipment such as printers and photocopiers.
2. Strong communication skills and ability to work effectively in a team environment.
3. Relevant work experience in general administration, preferably within a school setting.
4. Familiarity with Microsoft Office applications and comfort using IT systems.
5. Minimum of one year of experience in a secondary school setting.
6. Excellent organizational skills and attention to detail.
7. Ability to multitask and manage a range of administrative duties effectively.
8. Strong communication and interpersonal skills.

About the role

• Oversee the project management of data business service delivery, including IEPL/IPLC, IDC, MPLS VPN, IP Transit, and more.
• Coordinate and deliver regular progress updates throughout the project lifecycle, covering new circuit installations, upgrades, relocations, and similar tasks.
• Collaborate with customers and vendors to streamline service requirements, ensuring timely project advancement.
• Implement risk management strategies, optimize procedures, and promptly escalate unresolved issues during the provisioning stage.
• Compile, refine, and maintain internal reports on a weekly and monthly basis.

Skills and experience required

• Bachelor's degree in computer engineering or equivalent
• Minimum 7 years of relevant experience, with data centre background
• Technical background such as CCNA, CCNP, IP networking skills are preferred

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

The service operator is responsible for providing the best customer service by responding to the callers' inquiries and concerns, depending on which business they are employed. Service operators process callers' requests by directing them to specific resources or coordinate with the appropriate person to resolve callers' issues.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

FIELD SERVICE ENGINEER

ROLES AND RESPONSIBILITIES

· In-house automation Assembly as per drawing

· Able to read drawings and schematic diagram

· Perform Assembly work on electrical & mechanical parts on machine

· Ensure safety and housekeeping standard are maintained

· Maintain production general spare parts inventory accuracy.

· Ensure all work done meets quality

· Provide constructive feedback to design team that are related to design error during assembly

· To go to customer site to conduct troubleshooting & resolution of machine problems

· Able to standby or work on weekends upon request by superior

· Flexible and nimble to shift and do multitasking

REQUIREMENTS

· Candidate must possess at least Professional Certificate, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Mechanical), Engineering (Mechatronic /Electromechanical) or equivalent

· At least 2 Year(s) of working experience in the related field is preferred for this position. Non experienced candidates whom are keen are welcome to apply as well.

· Preferably Non-Executive specialized in Engineering - Mechanical / Automotive or equivalent

Has experience in middleware administration in large enterprise environment that support mission critical systems

Candidate must be a hands-on and experienced worker who can deliver the work immediately or with less supervision

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as

VMware or Hyper-V, with Internet and Intranet Web Applications.

(a) At least 6 years of working experience as MS SQL Server Database Administrator, including 1-2 year of experience with clustered database environment and supporting high availability. Exposure to other database platform such as Oracle DB, MongoDB and Maria

DB will be advantageous.

(a) At least 6 years of working experience in mainframe infrastructure administration specialising in z/OS, CICS, Mainframe network or good working knowledge in Enterprise Storage and related software (e.g. EMC TimeFinder, SRDF, CA1), USS, MQSeries and

Automated Operations Software (e.g. CA-ESP, CA-Dispatch, CA Solve, CA-NetMaster)

(b) Possess a strong understanding of security practices in server, database, and network is

important.

(c) Relevant technical certifications in the administration and troubleshooting of the

following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong

initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration

of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup

and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the

robustness, performance or resilience of existing operations and services.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Sales Support Assistant

Responsibilities

• Perform the daily trading administrative tasks.
• Customer services support.
• Prepare purchase/sales quotation and purchase/sales orders.
• Generate and prepare sales reports.
• Co-ordination Import & export shipment documentation.
• Work closely with Trade Team and follow up on schedule.

Requirements

• Candidate must possess at least GCE N Level or Business Certification with minimum 1 year of relevant work experience.
• Entry level candidates are welcome to apply too
• Able to communicate in English and Mandarin to liaise with mandarin speaking clients
• Proficient in MS Office application is essential
• Meticulous with details, independent and also a team player
• 5 days work week
• Salary compensate with experience

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update , to guide and follow up to end users.

Job Requirements

• Diploma in Information Technology, Computer Engineering or related field
• At least 1 year relevant work experience
• With Service Desk or Helpdesk experience would be an advantage
• Hardworking , positive attitude
• Working location at Raffles Place (Bank environment)
• 5 days work (9am to 6.30pm)
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities and Duties:

Specific

· Process and manage referrals for ACP discussions from inpatient, outpatient and community settings of SLH

· Facilitate ACP discussions with patients, families and nominated spokespersons

· Document ACP discussions at the appropriate platforms

· Coordinate between patients, families and healthcare team for ACP facilitation and follow up

· Make referrals to community services related to ACP matters

General

· Work with ACP Coordinator to provide support in ACP referrals and enrolment and data input as needed

· Conduct talks and workshops for healthcare professionals to raise awareness about and advocate for Advance Care Planning

· Participate in public awareness events (within SLH or jointly with partners) to raise awareness about Advance Care Planning

· Participate and assist in conducting audits, research, surveys or quality improvement projects related to ACP

· Preparation of reports and statistics as required.

Job Requirements:

· Professional qualification in Nursing, Social Work, Allied Health or/and any clinical disciplines relevant to the job.

· At least 3 years of experience as an Allied Health Professional

· Experience in a Hospital setting preferred

· Certification in Advance Care Planning Facilitation (General and Preferred Plan of care) and experience in conducting ACP discussions would be an asset

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

We are looking for a Call Centre Associate to be outsourced to our healthcare clients.

Job Description:

• Answering incoming and outgoing calls
• Conducting appointment bookings
• Directing calls to internal and external stakeholders
• Handling and resolving complaints
• Performing other related duties as assigned or requested

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Job Requirements:

• Min GCE N/O/A Level
• No prior experience is required, on job training is provided
• prior customer service/healthcare experience is prefered!

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

Location:

Outram

Working Hours:

Mon - Fri, 8am - 4pm / 8am-430pm

Job Scope:

- Push bed from OT to Ward / Ward to OT

- Pass documents to and fro wards and OT

*Able to handle stress and work in a fast pace environment

Requirements

Either Staff nurse or Enrolled Nurse

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Conveyancing Secretary

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: near Outram Park MRT
Salary Range: $3000-$3800

Job Responsibilities:

• Provide administrative supports including claims, searches, billing, keeping deadlines and attending to general queries;
• Handling conveyancing related matters ie sale, purchase of private properties
• Review and proofread documents relating to conveyancing matters
• Handle incoming and outgoing mail/telephone calls and correspondence with clients to receive instructions
• All other secretarial / administrative duties assigned

Job Requirement:

• Relevant Experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Freelance Coding Instructors- MOE Schools

Empire Code

Singapore

SGD 25 – 45 per hour

Job Description

We are currently hiring Freelance Coding instructors to join us for workshops in MOE schools. Familiarity with one or more of the following coding programmes is required: Scratch, Minecraft Education Edition, Microbit, Lego Wedo/Spike, Python. Applicants with knowledge of more than 3 of the modules listed above qualify for a higher hourly rate.

As a Teacher, you are expected to provide students with a fun and engaging learning environment that promotes critical thinking, while addressing the individual academic needs of each student.

Roles & Responsibilities

• Preparing and delivering computer science or robotic lessons in MOE schools.
• A skill for explaining concepts in an engaging manner.
• Patience and love for dealing with primary school students.
• Assess students’ learning and provide constructive feedback to the schools as and when required.
• Good communication and interpersonal skills.

Your Requirements

• Diploma / Bachelor’s Degree in computer science, engineering, mathematics or science. Maths and Science tuition teachers are encouraged to apply.
• Teachers who do not possess a diploma/degree in the abovementioned specialisations, but have knowledge of coding may also apply.
• Experience with teaching students with learning differences and special needs a plus.

Work hours & additional information

-Freelance

-Hourly rates do not include transportation allowance. Instructors are to travel to and fro schools at their own expense.

Roles and Responsibilities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes
• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution
• Support 24/7 (KTLO)
• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline
• 5-10 yrs of Technical / Application Support experience
• Proven client engagement experience / vendor management experien
• Proven experience of working efficiently in a cross functional team
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Knoweldge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

Job Description

• Responsible for the effective management and operation of Patients’ Registration counters including billings and collection matters.
• Process, respond to requests and handles all general enquiries & feedbacks received from patients
• Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
• Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement

• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• Permanent night shift (4 On 3 Off)
• Candidate must be willing to work on permanent night shift
• Working hours:

Night Shift : 9:00 pm to 7.30 am

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)
• Working Location: Tampines
• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)
• 1-Year renewable contract
• Fun & Vibrant environment

Job Responsibilities:

• Attend to insurance enquiries via inbound call/email
• Provide excellent customer service
• Provide policy recommendation

Job Requirements:

• Min N/O Level
• Preferable with BCP/HI/PGI
• Preferable with at least1 year of call centre experience in any industry
• Bilingual in English and Mandarin preferred to liaise with Mandarin speaking clients

Interested candidates can kindly click to APPLY / email to [email protected]

We regret to inform only shortlisted candidates will be notified.

HOONG XIN HUI R24121451

Just Recruit Singapore Pte Ltd (EA12C6295)

Responsibilities

• Hands-on knowledge in AMH (Alliance Messaging HUB) to ensure the BAU, addressing production queries, Monitoring, and maintaining the AMH Swift IT prod support, responding to and resolving incidents and service request related to AMH Swift IT systems.
• Manage day to day issues in AMH, including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents.
• Providing technical support and guidance to end users and stakeholders.
• Documenting procedures, configurations and troubleshooting steps for future references
• Manage and support high-availability 24/7 production systems with an on-call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Continuously improving processes and procedures to enhance system reliability and efficiency.
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request.
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved
• Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Requirements

• 5-7 years of Strong Swift product knowledge and hands on experience in supporting Swift related products like Alliance Messaging HUB, GPI, SAG/SNL.
• Minimum 5-7 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

Swift Product Skills : Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL

Programming Languages:

Java, J2EE, JMS, Webservices, Micro Services,

UNIX (Shell Scripting),

Database & Tools:Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana,

Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Qualifications:

• Minimum Diploma or Degree in Electrical/Electronic Engineering with working hands on experience in the diesel engine/generator industry especially with experience with engine automation or PLC/SCADA.
• Experience in troubleshooting, project handling/execution, servicing and commissioning will be preferred.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.