Total 45,910 Customer Service job vacancies in singapore

Project Overview

We are seeking at least one Postdoctoral Associate to join the "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)" interdisciplinary group.

The M3S project is driven by the goal of investigating the nature of work, redefining our relationship with technology, and exploring how institutions can adapt to foster livability, sustainability, innovation, and social welfare.

Successful applicants will have the opportunity to work on cutting-edge projects that aim to develop state-of-the-art AI to create future smart cities. The Postdoctoral Associate is in the program level for the five-year M3S program in SMART. The SMART team seeks to advance the frontier of AI research, apply it to society and cities, and demonstrate the concrete social impacts of the AI algorithms with broad public acceptance in Singapore.

Specifically, the SMART-Program team seeks to develop ethical, accountable, and transparent AI for broad public acceptance and adoption in Singapore. The SMART-Program team will collaborate closely with the seven projects across the M3S program. It absorbs core AI technology from the projects and then enhances AI ethics with algorithmic approaches. It will develop surveys to analyze the public acceptance regarding AI technology and designs methods to enhance public acceptance/adoption for AI. It will also help the implementation of the AI techniques across the M3S projects and works closely with the government agencies, industrial partners, and academic collaborators to demonstrate the use values of AI in Singapore.

The SMART-Program team is led by distinguished scholars, including Professor Jinhua Zhao and Professor Daniela Rus from MIT, and Professor Archan Misra from Singapore Management University.

Job Description

• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.
• Perform other duties as needed.

Job Requirements

• Ph.D. in Computer Science, Artificial Intelligence, Transportation Engineering, Operation Research, Computational Social Science, Network Science, Civil Engineering, Economics, Statistics, Urban Planning, Industrial Engineering, or a related field by the start of the appointment.
• Experience in deep learning, reinforcement learning, statistical modeling, network analysis, and/or optimization.
• Experience in behavioral/economic models, urban mobility, and their integration with AI.
• Strong publication record in top-tier conferences and journals.
• Excellent communication and collaboration skills.

This role is primarily based in Singapore and appointment is on a two-year contract, with the possibility of extension.

If you want to find out more about the role, please contact Dr. Yunhan Zheng ([email protected]) or Professor Shenhao Wang ([email protected]).

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Responsibilities:

• Stock exchange announcements
• Litigation suits
• Property price index
• Commodity prices
• Collateral reports
• Facility Limit Excess reports
• Allocation of credit approval cases

Job Requirements:

- Minimum Bachelor's Degree in Accountancy / Banking / Finance or any related field

- Past bank experiences would be advantageous

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Duties & Responsibilities:

• Collaborate/communicate with internal/external customers (clients/DC/Global partners/AM) on inbound, outbound, escalation, resolutions, operational activities, reports deliverable & data inputs.
• Act as a control tower for shipment within APAC regions. Provide up-to-date statuses to the clients and share with the client on challenges face for the shipments as well as to provide alternatives solutions for shipments to be delivered on time at destinations.
• Collaborate with Planner Procurement team, Operations, logistics, Distribution team on raw-mat inventory review & replenishment activities.
• Maintain SAP Material Master for new launch & support Bills Of Material (BOM) creation undertakings. Supports UAT.
• Trigger & participate Project Improvement (BPI) till implementation.
• Demonstrate good and positive attitude towards each team member with good practices of flexibility.
• Provide guideline, mentoring & solutions to the team members. Build up Back-up plan within the team to ensure business continuity within the team or extended team within the same sections.
• Support Month-end/Quarter-end/new launch for varies region; with SDS support.
• Support Accounts Business processes, backup at least 1 other process & ensure Working Instructions updated.

Requirements:

• Commitment to customer service with Freight Management Background, Importation and Exportation within ASIA pacific
• Some industry knowledge required.
• Excellent problem resolution skills including influencing and negotiation skills.
• Knowledge on using Microsoft Office products.
• Able to work off-hours to facilitate global engagement.
• Custom Competency Test for Declarants

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Job Desciption

We are seeking a reliable and caring individual to join our team as a Student Care Childminder. The Student Care Childminder will be responsible for providing a safe, nurturing, and stimulating environment for Children and Young Persons under their care. The ideal candidate will have a passion for working with children, excellent communication skills, and the ability to create engaging activities that promote learning and development.

1.⁠ ⁠Perform essential care and ensure well-being of Children and Young Persons (including cleaning infants and toddlers after defecating, changing diapers, preparing powdered formula, feeding infants and toddlers, accompanying toddlers to the toilet, etc.);

2.⁠ ⁠Ensure the safety of the Children and Young Persons within the premises;

3.⁠ ⁠Engage Children and Young Persons in activities or play;

4.⁠ ⁠Maintain cleanliness and tidiness of the premises (including sanitising the toys, books, etc. at the beginning and end of each day, and whenever necessary);

5.⁠ ⁠Accompany Children and Young Persons to/at hospitals or Voluntary Children’s Homes (VCHs) for placement and handle all administrative paperwork as required; and

6.⁠ ⁠Any other duties assigned by MSF.

Requirements:

• One (1) year of experience in caring for children aged between 0-12 years old

• Minimum O Level or Diploma holders or Higher Nitec

• Certification in CPR and First Aid (preferred but not required)

• Ability to pass a background check

• Excellent communication and interpersonal skills

• Patience, empathy, and a genuine love for children

• Ability to multitask and prioritize tasks effectively

• Willingness to undergo additional training and professional development as required

Working Hours:

Mid Shift

1pm-10pm on weekdays (excluding public holidays)

Salary:

$1800 to $2200 for 8h full time work.

About the Role:

We are seeking a highly motivated individual to join our team as a Technical Support Specialist. In this role, you will play a crucial role in providing exceptional customer support for our product range. You will combine your technical expertise with strong communication skills to ensure customer satisfaction and contribute to the company's continued success.

Responsibilities:

• Deliver comprehensive technical support, commissioning, and after-sales service for assigned and bridge systems.
• Provide remote assistance to customers worldwide through various channels, including desk and mobile devices, as outlined in the Global Customer Support framework.
• Foster and maintain strong relationships with existing clients, proactively addressing their needs and building lasting partnerships.
• Efficiently plan and execute assigned tasks, ensuring timely completion with high quality standards.
• Create detailed service reports, update technical drawings, manage cable information databases, and contribute to other essential documentation.
• Monitor and maintain performance metrics, adhering to established standards and continually seeking improvement opportunities.

Qualifications:

• Diploma or Degree in Electrical, Electronics, or Mechatronics Engineering (or equivalent).
• Experience in providing exceptional customer service is a plus.
• Strong hands-on technical experience in the maritime industry, preferably with a background in automation, navigation, bridge systems.
• Familiarity with marine/offshore environmental sensors and marine positioning systems is highly valued (not mandatory).
• Recent graduates with relevant academic backgrounds and a willingness to learn are encouraged to apply.

1. Front desk reception duties such as attending to phone calls and walk-in customers.

2. Handle mails and faxes.

3. Attend to pupils’ needs such as injuries and helping to track missing pupils etc.

4. Assist in pupil matters such as daily attendance, admission, registration,updating of record of daily activities etc.

5. Maintain and update school data records.

6. Assist in data compilation.

7. Assist in logistics duties such as sorting/distribution of booklets/pamphlets, maintaining inventory, stock-taking, loan of equipment and maintenance of equipment in rooms etc.

8. Any other duties as and when assigned by Principal, Vice-Principals, Administration Manager, Teachers, Management Support Officers etc.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• As a Concierge Executive, you will serve as the primary point of contact for guest entering the Client’s premises. Your role is integral to providing exceptional customer service and ensuring a positive experience for every visitor. You will be responsible for greeting customers, addressing their inquiries, and directing them to the appropriate services within the Client premises. Additionally, you will assist in various administrative tasks to support the efficient operation of the branch.

Key Responsibilities:

1. Client Interaction:

• Greet customers as they enter the Client’s premises in a friendly and professional manner.
• Engage with customers to understand their needs and inquiries.
• Provide information on products, services, and promotions.
• Direct customers to the appropriate specialists or service areas based on their requirements.

2. Customer Service:

• Ensure high-quality customer service standards are maintained at all times.
• Handle customers complaints or concerns promptly and effectively, escalating when necessary.
• Assist customers with basic transactions inquiries.

3. Administrative Support:

• Assist in administrative tasks such as data entry, filing, and document preparation.
• Maintain cleanliness and organization of the lobby area.
• Support other staff as needed with tasks such as scheduling appointments or preparing materials for client meetings.

4. Security and Compliance:

• Adhere to procedures to ensure the safety of customers, staff, and assets.
• Maintain confidentiality of customer information and adhere to all privacy regulations.
• Follow compliance guidelines and procedures set forth by regulatory authorities and the Client.

Key Requirements:

• Min. Diploma or equivalent; with prior training in customer service is a plus.
• Prior experience in customer service, hospitality, or a related field preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficient in computer skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/Nitec/Diploma in any discipline
• Minimum 1-2 years of relevant working experience
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibility

• Troubleshoot and resolve technical issues related to hardware, software, and networking
• Install and configure hardware and software applications
• Monitor and maintain Cartrack application and systems to ensure their smooth functioning
• Document technical procedures, user manuals, and FAQs
• Provide technical support for any IT related matters or issue
• Train users on the use of Cartrack applications and hardware
• Continuously update technical knowledge and skills

Requirements

• Minimum Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
• Entry level are welcome to apply
• Experience with command line interface (CLI): Bash, Powersell, ect would be an advantage
• Experience with embedded systems would be highly advantageous
• Must have a pleasant personality with high levels of motivation and enthusiasm
• Ability to work independently and as part of a team
• Willingness to work outside regular business hours as required

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

• Monday to Friday, Office hours
• No experience welcome to apply!
• Commission for upselling (Ad-hoc)

Responsibility

• Handle enquiries via emails, inbound and outbound calls
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice.
• Train customers on how to derive the most value from our Software-as-a-Service platform.
• Ensure customer satisfaction and provide professional customer support.
• Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Providing feedback on the efficiency of the customer service process.
• Identify opportunities to upsell additional services and or Cartrack's software applications to clients.

Requirements

• Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience
• Minimum 3 years of customer service experiences.
• Proficient in English.
• Tech-savvy and computer literate.
• Excellent communication and interpersonal skills.
• Hands-on and a positive attitude.
• Team player with a high level of energy and able to work independently.

Job Descriptions

Service Ambassador reports directly to the Assistant Entity Manager 1 & 2 and Entity Manager

• Welcomes customers when they arrive.
• Greets diners to the table upon arrival and introduces them to the menu.
• Maintains familiarity with menu items and brand information to answer customer’s questions and give recommendations.
• Ensures proper hygiene as prescribed in the company guidelines
• Understands and adheres to proper food handling, food safety and sanitation standard during food preparation, serve and clean up. Ensures proper uniform, punctuality and grooming are according to company policy and standard.
• Taking orders of the customers and entering them into the POS system to be processed and transferred to the kitchen.
• To receive and confirm reservations.
• To collect food orders from the kitchen and verify that it is plated correctly.
• Processes payments to customers.
• Dishwashing of dirty cutleries.
• Proactive in handling and resolving customer’s problems, if necessary.

Benefits

• Able to redeem at least 1 meal per shift at any of our entities.
• 20% off to family and friends across our outlets.
• Uniforms provided
• 10 days Annual leaves + 1 every each year of service
• 14 days outpatient sick leave, 60 days hospitalisation (inclusive of outpatient)
• Able to claim $30 per visit to the clinic (max $200 a year)
• Able to claim $100 dental a year
• Monthly-based sales incentives
• Annual training allowance of $500
• Referral bonus up to $1,200
• 1 week paternity leave (non-Singaporeans)
• Baby Bonus, $300 per child
• 1 day birthday leave
• Corporate discounts with our partners

Working hours

• 50 hours, 5 days a week, non-fixed off days. Rotating shift.

about the company

Our client is a global supplier for electrical and mechanical drive systems, including gear units, generators and couplings. Serving multiple key industries such as power generation, marine, wind power and many more, they’re now on the look out for a Service Engineer to join their dynamic team during an exciting time in their development.

about the job

Reporting directly to the Service Manager, you will:

• Attend field service calls within the Southeast Asia region
• Inspect, repair, and install gear drives and other transmission parts (i.e. planetary, mill drive, variator drives, marine drives, coupling etc.) at customer sites
• Drive direct interaction and coordination with customers’ site personnel
• Troubleshoot errors and advise on corrective action
• Write customer facing reports
• Read and work from blueprints, parts lists, and assembly protocols
• Disassemble gear drives, inspect disassembled parts, write up and report failed parts, and advise on replacement parts.
• Create expense reports

job requirement

• Diploma/Degree in Engineering or equivalent
• Minimum 10 years of experience in power transmission, heavy equipment assembly, marine, or wind gearbox applications or 5 years of experience in field service operations
• Ideally possess gear box maintenance experience
• Possess ability to carry items up to 20 kg in weight, climb stairs and ladders generally up to 125 meters in height
• Experience in electrical, mechanical, hydraulic maintenance/troubleshooting
• Willing to travel occasionally within SEA

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 April 2024 to 31 March 2025.

Options to extend the contract : 01 April 2025 to 31 March 2026.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

To assist the HOD and LH Science and teachers in –

A) Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories
• Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

B) Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Qualifications, Skills and Experience:

• At least 3 ‘O’ levels passes
• At least 2 years’ experience preferably in school science laboratory
• Able to use Microsoft Word and Excel
• Preferably with relevant working experience in a primary school

Key Responsibilities:

• Handle full sets of accounts, with closing to be done monthly.
• Responsible for compiling monthly, quarterly, annual financial reports and conducting quarterly budget reviews.
• Oversee the entire annual statutory audit procedure, ensuring prompt communication with external auditors to finalise the audit ahead of the Annual General Meeting.
• Manage day-to-day financial operations, overseeing payment cycles to ensure prompt bill payments and fostering positive relationships with stakeholders.
• Conduct financial analyses for different departments and recommend potential areas for improvement.
• Coordinate and prepare documents for procurement and ITQ/ITT submissions.
• Consistently uphold the organisation’s compliance with the Charity Act and Governance Evaluation Checklist.
• Liaison with banks for business transactions, payments, and any bank authorisation matters.
• Review and monitoring of billings and collections.
• Possess familiarity with the Personal Data Protection Act (PDPA) to guarantee alignment of in-house protocols with PDPA guidelines.
• Perform any other duties as assigned by the Executive Director.

Secretariat to Board

• Provide secretariat support in the appointment of Board members.
• Assist in organising Board meetings, Annual General Meetings (“AGM”), Sub-Committee meetings, and Board planning retreats. Records minutes at the various meetings.
• Assist in consolidating department updates for Board meetings.
• Assist in preparing Annual Report and financial statements for the purpose of presentation at Board Meetings.

Requirements:

• Bachelor’s Degree in Accountancy.
• At least 3 years in a similar role, experience in a charity is advantageous.
• Ability to work independently with precision, efficiency, and good team player.
• Strong understanding of accounting principles and internal control measures.
• Proficient in IT troubleshooting, and Microsoft Office applications (Excel, PowerPoint, Outlook).
• Experience with using Quickbooks and managing full set of accounts would be advantageous.
• Excellent problem-solving, decision-making, critical thinking, and investigative skills.
• Good verbal and written communication and presentation skills.
• Meticulous and driven to complete assigned tasks and projects.

Note: Only shortlisted candidates will be notified.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

• Unparalleled Guest Experience and Impactful Position
• Luxury Exposure and Growth Prospects

About Our Client

A global leader in premium beverages, the company boasts an exceptional array of renowned brands like Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. The organization's focus lies in uniting consumers and customers with its iconic offerings, crafting inventive moments that foster togetherness in celebrating life. Present in 180 countries with over 200 brands, it leverages a worldwide network of enterprising professionals whose diverse expertise, insights, and talents collectively shape its success.

Job Description

* Act as the main point of contact for all visitors, delivering a personalized and seamless journey from beginning to end.

* Design and execute tailored guest encounters, guaranteeing each experience is unforgettable and meets the highest criteria.

* Enhance and manage the operational effectiveness of the Private Client Suite.

* Uphold an unparalleled level of customer service, on par with the finest luxury brands globally.

* Supervise the visual presentation standards for our extensive range of Scotch whisky.

* Ensure the maintenance and preservation of the Private Suite's aesthetics and atmosphere.

* Develop and execute special events throughout the year, crafting distinctive moments for our customer base.

The Successful Applicant

* Background in customer service or hospitality positions, particularly in fields like upscale dining, aviation, and high-end hotels.

* Passionate about delivering top-tier customer service and upholding benchmarks of excellence.

* Capable of creating and adhering consistently to customer service guidelines and protocols.

* Excels in crafting and delivering remarkable, individualized guest experiences.

* Well-versed in wine and spirits knowledge (with a preference for WSET or CES certification) - or a strong willingness to acquire such knowledge.

* Resilient and open to new ideas, with a dedication to ongoing growth and improvement.

* Exceptional communication and interpersonal capabilities in English and Mandarin as you will be engaging and supporting the needs of multiple stakeholders and clients daily from China.

* Aptitude for planning and executing events, exhibiting meticulous attention to detail while handling multiple tasks concurrently.

* A profound sense of pride and responsibility in one's contributions, with a firm commitment to upholding our brand's legacy and standing.

What's on Offer

Within the realm of the luxury spirits portfolio, you'll engage with a curated collection of the globe's most exclusive and exceptional Scotch whiskies. Joining a team that spearheads innovation and translates challenges into opportunities within the industry, this role empowers you to hone expertise in customer service, operations management, event coordination, and global brand representation. Collaborating with a diverse and entrepreneurial worldwide network, you'll learn from professionals spanning various fields. This role also provides insight into evolving trends within the luxury market, offering the ability to shape the brand's response to digital shifts and evolving consumer preferences. If you hold a fervor for luxury, customer service, and crafting extraordinary moments, this position offers a platform for personal and professional advancement within a globally esteemed establishment.

Contact

Claris Lim (Lic No: R21100138/ EA no: 18C9065)

Quote job ref

JN-082023-6151613

Phone number

+65 6643 9732

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us