Total 45,674 Customer Service job vacancies in singapore

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Introduction: Join our dynamic educational institution in Singapore! We are currently seeking passionate and experienced educators to fill the positions of A-Level Biology TeacherPart time.

School Overview: Our partner school is committed to providing high-quality education, nurturing both academic and professional skills in our students. As we continue to grow, we are looking for dedicated individuals to join our team and contribute to our students' academic success.

Position Summary:

A-Level Biology Teacher: We are looking for a dynamic and experienced Biology education professional who can deliver Biology knowledge in a creative and interactive manner, sparking curiosity in our students about the world of science.

Responsibilities and Requirements:

· Develop and implement inspiring teaching plans that cater to the academic development needs of students.

· Provide targeted academic guidance to help students excel in their A-Level examinations.

· Actively engage in the school community to promote the holistic development of students.

· Ability to do classroom management

· Possess relevant educational background and subject teaching experience

· Local Junior College teaching experience is preferred.

· Maintain enthusiasm for innovative teaching methods and subject development.

· At least degree holder for relevant subject.

Application Process: Please send your resume and cover letter to [your contact email] by [deadline]. In your cover letter, briefly introduce your teaching philosophy, experience, and why you believe you are a suitable candidate for this position.

Benefits:

· Competitive salary

· Professional development opportunities

· Supportive team environment

We look forward to welcoming dedicated educators who are passionate about the field of education. Together, let's create more possibilities for our students' futures.

Job Description

Job title: Service Crew

Job level: Non-Executive Department

F&B Location: 47 Bencoolen Street 189626 #01-02

Outlet Name: C.I.A

Reporting to: Restaurant Manager

Overall Job Objectives Responsible for ensuring and maintaining high level of customer satisfaction and attend to customer issues promptly, to provide excellent service standards at all times, and to ensure courteous and efficient service to the customers.

Core Responsibilities :

-Be proactive and vigilant in service.

-Interact with customers in a pleasant and calm manner.  --Handle table reservations.

-Greet all customers by name warmly, with an appropriate greeting. 

-Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.) 

-To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to chefs. 

-Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc. 

-To attend and respond to the customers’ needs promptly and professionally. 

-To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers. 

-To comply with grooming and appearance standards at all times.

To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

- Prepare table, lay out napkins and utensils.

- Ensure condiments are refilled.

- Perform all other preparation tasks.

- To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

-Any other appropriate duties and responsibilities as assigned.

Job Specifications

Strong communication skills with good customer service skills.

Pleasant personality and well-groomed. 

Relevant experience will be an advantage 

Ability to work independently and in a team 

Physically and mentally fit and able to work in a fast paced and demanding environment 

Willing to work shifts, weekends and public holidays General Performance Expectations 

To achieve 100% customer satisfaction with regards to service provided. 

Key improvement in customer feedback.

- SUPERVISOR CUM LAUNDRY MAN

- SUPERVISE AND RESPONSIBLE TO CONTRIBUTE TO THE SMOOTH AND EFFICIENT RUNNING OF THE DRY CLEANING DEPARTMENT

- GOOD COMMUNICATION AND CUSTOMER RELATION SKILLS

- ABLE TO PERFORM DUTY WITHOUT SUPERVISION

- PROCESS SUPERVISORY EXPERIENCE

- MUST BE ABLE TO WORK HARD

Join our dedicated team at Eden Day Activity Centre and make a positive impact on the lives of adults with autism!

We are currently seeking a passionate and skilled Day Activity Centre (DAC) Associate Coach to help us create a nurturing environment where our clients can thrive.

As a DAC Associate Coach, you will play a vital role in supporting our clients' development and well-being. Here are some key responsibilities that make this position both rewarding and fulfilling:

Performance of Clients:

· Implement and maintain a comprehensive system for administering Individualized Education Plans (IEPs), Individual Care Plans (ICPs), attendance records, training programs, and other administrative tasks.

· Design and lead therapeutic and training activities that are tailored to meet the individual needs and goals of our clients.

· Develop and manage an inventory of training materials, ensuring that they are up-to-date and readily available.

· Provide attentive supervision to clients during indoor and outdoor activities, prioritizing their safety and overall welfare.

· Collaborate with supervisors and consultants to enhance supervision methods, constantly seeking opportunities for improvement.

Welfare of Clients:

· Take proactive measures to ensure the well-being and positive behavior of our clients, following the guidance and recommendations provided by supervisors and consultants.

· Conduct pre- and post-agency visits for transfer cases, ensuring a smooth transition and continuity of care for our clients.

· Regularly visit clients' homes to monitor their welfare and maintain a strong connection with their families.

· Uphold high cleanliness and safety standards within the centre, creating a comfortable and secure environment for everyone.

· Demonstrate utmost respect for client confidentiality, maintaining their privacy at all times.

Documentation:

· Prepare and submit accurate and timely reports, including IEPs, ICPs, progress reports, lesson plans, and incident reports, to the Head of Centre (HOC) and/or consultants.

· Ensure meticulous record-keeping, documenting assessments, progress, and any relevant information to provide a comprehensive view of each client's learning journey.

· Collect and analyze learning data, maintaining a well-organized documentation file that informs decision-making and supports individualized client support plans.

Requirements:

· At least an ITE Certification/O Level/A Level/ Diploma from a recognized educational institution

· Relevant experience in the fields of Special Education, Nursing, Counselling or Care services is preferred

· Experience in Community Service with exposure to youths / adults with autism is an added advantage

· Compassionate and patient personality

· Committed to the education and nurturing of youths / adults with autism

· Working Location: Hougang Ave 6

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Job Description:

• Handling all incoming and outgoing shipments
• Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)
• Handling LCL documentation
• Monitor vessel schedule via PSA PortNet, SATS or SIA
• Ensure all customers’ standard operating procedures are followed and updated
• Liaison work with drivers, customers, external vendors and etc
• Manage all customer enquiries
• Resolve operational issues encountered
• Plan, arrange and monitor the deliveries and shipments of the loose cargo
• Identify any risk factors that may impact efficiency and safety during transport execution
• Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
• Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
• Schedule vehicles for routine servicing / repairs / LTA inspection
• Meet compliance at all times
• Perform any ad-hoc tasks/projects as assigned

Requirements:

• Minimum 1 year experience in Customer Service (Transportation Industry)
• Familiar with PSA PortNet, SATS or SIA
• Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)
• Strong communication, presentation and customer service skills
• Reasonable knowledge of Singapore roads, yard and port operations
• Ability to perform under a fast-paced and performance driven environment
• Able to work independently with pro-active attitude
• Ability to communicate with one other languages a plus
• Good communication and customer service skills

Alternative, can email your CV to [email protected]

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Perform routine tasks under the supervision of registered nurses in a Home Care Setting .

• Care for the health, well-being and safety of elderly.
• Deliver nursing care needs for elderly.
• Prepare and conduct programme activities for elderly.
• Update Individual Care Plans and relevant records.
• Look after clients’ personal care needs and cleanliness.
• Support caregivers and volunteers in caring for clients.

Job Requirements:

• Singaporeans Only
• Degree in Nursing
• MUST have at least 2 years Singapore working experience in Nursing Home / Day Care Centre
• Good communication and interpersonal skills.
• Possess a passionate disposition to care for elderly.
• Monthly $1800 inclusive of housing allowance

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

HR Assistant Manager - Enrichment Centre - manage up to 60 employees [3770]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description:

• To carry out schedule maintenance and attend breakdown service call for installed BMS/Security/ELV Systems
• To carry out A&A work
• To provide technical and engineering support
• To co-ordinate with relevant parties to ensure the work is carried out smoothly
• As-hoc duties as assigned

Job Requirements:

• ITE/Diploma/Degree in Mechanical or Electrical or any other engineering fields
• Preferably with experience in one or more of the following fields:
• BMS
• PLC System
• Security/CCTV/FAS and ELV System
• Candidates without experience will also be considered

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Why Join Us?

• Basic $3,000 with yearly Increment
• Walking distance from MRT Station
• Annual leave of 14 days
• Training Provided

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication, interpersonal skills, and customer service Etiquette
• Experience in relevant fields will be an added advantage
• Able to work rotating shifts (Day or Night Shift)
• Ability to handle high volume and fast-paced environment

Please include the following in your resume:

-Expected Salary

-Reasons for leaving past employment

-Notice period

-Position applied for

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

• Lead and manage a team of Customer Care Specialists

1. Set performance goals, provide feedback and conduct performance reviews
2. Regularly review the team knowledge on the latest products
   

• To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

1. Resolve customer complaints and enquiries in a professional and prompt manner
2. To monitor and track customer response times and quality of service
3. Run performance reports in Zendesk and 3CX to track team performance

• To optimize processes and practices

1. Possess the ability and foresight to continually review opportunities for improvements and execute them
2. Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description :

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly Key Performance Indicator (KPI) for BMW Asia timely.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Per Unit (EPU) for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with BMW Asia, Subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.

Requirements:

• Diploma/Degree in Business or Engineering.
• Minimum 3 years of relevant working experience.
• Possess working experience in the automotive industry with a good understanding of Aftersales operations.
• Possess extensive local market knowledge and proven good track records in the automotive-related industry.
• Class 3 driving license.

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

Job Purpose:

To oversee the support for sales team with administrative and physical tasks. The goal is to facilitate and optimize their sales performance

Job Responsibilities (non-exhaustive):

• Prepare quotations, invoices, delivery orders
• Assist in payment collection from clients
• Prepare internal documents: credit notes, adjustment forms, write-off forms, manual delivery orders
• Administer Advance Invoice Back Orders (AIBO) duties
• Update (i) Stock listings (backlogs & storage facilities) (ii) Business Partners record (iii) Catalogues
• Coordinate with different departments to complete tasks
• Keep up to date with sales campaigns and offers
• Support storage billing on quarterly basis
• Support sales campaigns and/or wine events
• E-Commerce administration (sales leads, queries, inventory loading)
• Provide timely and accurate feedback to Superior/Director

Job Qualifications/Prerequisites:

• Experience in sales administration
• Knowledge in MS Excel: pivot table and V/H lookup
• Well-organized and responsible with an aptitude in problem-solving
• Good account management – Monitor & collect payment promptly
• Customer service oriented
• Professional Attitude: Integrity, dependability and reliability
• Good computer skills (MS Office, especially in Excel)
• Wine and/or Sales support experience is a bonus

Skills and Knowledge:

• Good communication and PR skills
• Previous experience in an order processing role
• Good level of written and verbal communication skills
• Fast and accurate data entry skills
• Pleasant and professional manner
• Team player with ability to work autonomously
• Good level of customer service skills
• Strong work ethics
• Ability to work under pressure and to deadlines
• Advantage:
  i. Sound product knowledge in fine wines and whiskies
• ii. Experience in ERP- SAP Business One

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct MindChamps unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(20+ seaters) to provide outstanding service in transporting people between various places—mainly between schools and homes. Core working timing is 6am-8am, 1pm-6pm, Mon-Fri, school term. Suitable for retirees or those who do not want a hectic job schedule.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Additional trips done on weekdays/school holidays/Sat/Sun will be paid accordingly

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

~~~ A Work-Life Balance Company ~~~

Job Description

• Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
• Works on strategy and measures to promote and increase company sales.
• Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
• Coordinate with internal depts to manage item stock and prices.
• Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
• Monitor the team performance and work on improvement and team building.
• Communicate with customers, vendors, and related partners in daily business operations.
• Work closely with Sales Dept to increase company sales.
• Prepare and report monthly summary of Depart performance.
• To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

• Diploma or Bachelor in Business Management or similar.
• At least 5 years of experience in a Customer Service Manager position.
• Ability to define and solve problems, establish facts, analyze situations, and make decisions.
• Good communication skills, interpersonal, and influencing skills.
• Able to interact with and lead employees from different levels.
• Hands-on mentality and can prioritize tasks effectively and efficiently.
• Able to work under pressure and manage multiple tasks.
• Knowledge of ERP/NAV systems is a plus.
• Work location: No. 5, Jalan Tepong.
• Working Hours:
• 7.00 am to 4.30 pm (Monday to Friday)
• 7.00 am to 11.00 am (Alternate Saturday)

Attractive Staff Benefits: Good Performance Bonus, Comprehensive Medical Benefits, Staff Purchase, and many more.

Responsibilities

• Taking charge of projects undertaken by the Company
• Responsible for ensuring the completion, delivery and handover of projects according to respective project scope specifications and standard
• Responsible for the planning, leading and supervision of ship repair & ship building production team to ensure that works are carried out in a safe, timely and cost-effective manner
• Co-ordinate with the Project Manager to lead the Operations Department to ensure efficient and productive operations in all projects
• Liaise and coordinates between other departments and ensures effective communication and seamless production workflow execution
• Discussion,advising and coordination of works with all relevant parties
• Preparation of reports as required
• Observeand maintain safety rules and regulations

Requirements

• Repairing of boiler experience is a MUST for this position, with at least min. 2 years experiences in the similar marine industry
• Team player with leadership qualities and manage the Repair Team
• Able to plan, coordinate and monitor repair activities onboard vessels
• Able to work under pressure and tight schedules
• Must be willing to travel Overseas, work odd hours , weekends and Public Holidays
• Able to deal and communicate with people effectively at all levels, identify and manage issues, cost consciousness and urgency to get things done
• Familiarity with applying Hot Work Permit, Shipyard DDO and other relevant documents pertaining to each job requirements
• Able to work on weekends based on job needs and vessels’ schedules

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description:

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.

• Greetings and registrations of customer upon arrival.

• provide consultations to clients before and after their treatments.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.