Total 46,476 Customer Service job vacancies in singapore

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Manufacturing/ Industrial background is a MUST

Responsibilities:

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

Requirements:

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

· 4-6 years’ of hands on experience Infrastructure or Application support

· Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

· Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)

· Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

· Client Oriented with Strong Relationship management.

• Hemodialysis / Peritoneal dialysis experience
• Able to commit to rotating 3 shifts; 6.30am to 2.30pm, 10am to 6pm and 2pm to 10pm
• Singaporeans only
• Diploma in Nursing
• Mutiple Location
• Registered with the Singapore Nursing Board
• Minimum 2 years of Nursing experience in acute setting

Interested applicants are invited to send your updated resume to [email protected]

Check out http://abercare.sg/jobs-vacancies/ for more details

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

The Receptionist will be responsible for delivering exceptional customer service assistance for Invictus International School (Bukit Timah). He/she will provide an overall welcoming environment and handle essential general administrative tasks.

The Receptionist will be required to possess a friendly disposition, organized and be comfortable with multi-tasking.

Responsibility:

• Maintaining of student records, which will include data capturing on the school’s management system and maintaining hard-copy files as the case may be
• To update daily staff attendance list
• Processing of daily school correspondence, incoming and outgoing, telephone and email
• Following up on absenteeism of students and communicating information to staff
• Handling document preparation and photocopying
• To liaise with the principal in the maintenance of the school’s diary and be in a position to give callers accurate information about day-to-day events at the school
• To assist Marketing & Admissions in attending to parents’ enquiries over telephone and recording of school tours data
• Respond to telephone calls and direct them to relevant parties at school
• Management of visitor log
• To liaise with parents, students and staff to ensure smooth process in ordering meals. includes communicating to the School Secretary of orders.
• To liaise with the school’s designated bus provider, ensuring accurate upkeep of student lists/bus allocations. This includes communicating with parents, students and staff.
• To inform staff of changes to student arrangements such as bus/car/walk-in
• To receive delivery of supplies and to direct relevant receipt notes to the accounting department
• To check, prepare and issue of stationery and uniform orders to parents/3rd party daily
• Any ad-hoc tasks as assigned by Principal/Deputy Principal
• To cover duties in the absence of the School Secretary/School Administrative Executive in case of absence

Job Specification:

• Minimum diploma in any field
• Minimum 2 years of experience in an administrative role
• Experience working in a multi-cultural and international environment
• Excellent customer service skills, communication and interpersonal skills
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and Office 365
• Ability to take initiative to drive innovative and collaborative initiatives to contribute to the growth of the school

Safeguarding

Invictus International School is committed to safeguarding and promoting the welfare of all the students in its care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks and successful references.

Job Description

We are seeking a motivated and results-driven Sales Executive/ Key Account Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for identifying and closing sales leads, maintaining customer relationships, and meeting sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with new and existing customers.
• Develop and maintain a thorough understanding of the company's products and services.
• Prepare and deliver sales presentations and proposals to potential clients.
• Negotiate and close sales promotion deals with clients.
• Achieve and exceed sales targets and performance metrics.
• Provide excellent customer service and support to clients.
• Keep up to date with industry trends, market developments, and competitors' activities.
• Provide regular reports on sales activities and performance to management.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues as well as solving problems that arise from customers' orders.

Qualifications:

• At least a GCE 'O' level certificate
• Proven experience as a Sales Executive or Key Account Executive or in a similar sales role
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team.
• Bilingual in English and Mandarin as this position requires to handle English and Mandarin speaking customers.
• Strong customer service and relationship-building skills
• Knowledge of sales techniques and principles
• Proficiency in Microsoft Excel
• At least (1) year of Class 3/3A/3C Driving license.

If you are a driven and ambitious individual with a passion for sales and a proven track record of achieving and exceeding sales targets, we encourage you to apply for this exciting opportunity.

Highlights

We seek Freelance/ Part Time / Intern staff for our client a major Investment Bank in Singapore.

Students with an IT background will also be considered.

Candidates should be available to work 2-3 days per week (weekdays) and should be a Singapore PR or Singaporean.

· Basic PC, Mac, and Phone troubleshooting knowledge. These candidates will cover the on-site desks and provide “Tier 1” support, triage, etc., and escalate as necessary.

· End-user hardware and software troubleshooting

· Windows OS, Apple OS X, Chrome OS (Chromebooks), iOS, Android

· Monitor and accessory deployment/collection

· Laptop & and mobile device deployments

· Upgrading broken devices or any damaged devices

· Ensure workstation monitors are functioning along with peripherals

· Interfacing with users to troubleshoot software issues

· Perform the disconnection of workplace equipment, movement of the equipment to the destination location, reconnection of the equipment, and testing according to the provided test plan.

· Installation/removal of phones, desktop PCs, monitors, and associated cabling.

Please email your updated resume to [email protected]

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Manufacturing/ Industrial background is a MUST

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Duties & Responsibilies:

• Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
• Prepare and handling of day-to-day documents for delivery
• Assist & update customers with stock queries and shipment schedules
• Liaise with warehouse for shipments
• Prepare monthly reports for KPI
• Any other ad-hoc duties as assigned
• Assist for monthly stock take.

Requirements:

• Min GCE “O” Level with 1 year of relevant experience in related field
• Basic understanding on shipping & warehousing knowledge
• Good interpersonal skill & customer service oriented
• Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)

Customer Service Assistant – Ubi View ( 51/2 Day)

- presenting the products & services to the customers

- identidying the potential customers via cold calling

- resolving the customers complaints anf issues if any before closing the sale through phone / online / email

- building a positive relationship with the customers

- Microsoft word / excel & powerpoint is an advantage

- good communication skills

- Basic salary : S$ 2000 – S$ 2200 neg ( Excluding estimated S$ 300 commission a month ). If one is capable to open new account, 0.5% commission is also given)

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Supervisor

Job Description & Requirements

Involve in program development, planning, management and on-ground marketing activities

• Plan and execute in-store coaching sessions on products and sales techniques on regular basis
• Assist customers with finding products that meet their needs through in-person consultation
• Preforming sales of elite hair care products and treatment services
• Performing hair care treatments services to customers

Job Requirements:

• Team player with ability to cooperate with colleagues
• At least 1 years of working experience in the related field
• Good coordination, communication, interpersonal and presentation skills
• Willing to work in retail hours ( 11am to 9pm)

we provides :

• Great salary + incentive packages
• Full training provided
• Full staff welfare and benefits

Only shortlisted candidates will be notified!

• Permanent
• Walking Distance from Raffles MRT Station
• Normal Office Hours: Monday to Friday 8.50am to 5.30pm
• Up to $3,500 + VB

Job Responsibilities:

• Execute day-to-day loan operations transactions
• Address inquiries and concerns from customers, banks, and other departments related to loans and securities matters
• Process swift payments for loans
• Obtain loan rates and perform necessary reconciliations
• Perform any other ad hoc tasks as assigned

Period:

• Permanent

Working Hours:

• Mon to Fri, 8.50am – 5.30pm

Salary:

• Up to $3500 + Variable Bonus

Location:

• Raffles – Walking Distance from MRT

Requirements:

• Degree holder with 1-2 years of loan operations experience in Banks
• Some experience in agency operations will be an advantage
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Assist in checking of aircraft components and consumables availability
• Update on spares ordered and trigger for collection and delivery to the required locations
• Coordinate and ensure timely collection and delivery and prioritize based on level of criticality
• Generate reports on all orders, collection and delivery status
• Assist a team of planners in Line Maintenance Component Control
• Carry out any other tasks as per assigned by Supervisor or Executive

Requirements:

• GCE “O” Level, ITE or Diploma in Engineering or its equivalent
• Minimum 1-2 years of working experience in store, purchasing or warehouse
• Experience in inventory management
• Preferably familiar with SAP
• Possess good communication skills
• Able to be a good team player

• Position: Sales Coordinator/Sales Support (Construction/Engineering) - Up to $4000 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Half Day Saturday per month
• Salary (commensurate with experience): Up to $4,000 + AWS + Medical Benefits + 7 Days Annual Leave (10 Days on 2nd year and 14 Days on 3rd year)
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Staff Nurse is responsible for nursing, patient care and related administrative functions.

• Assist doctor and carry out treatment and nursing procedures for patients Nurses patients post-procedure and be competent in doing dressing & drain care (after training)
• Register patients, explain charges, collect payment (including day-end closing), schedule follow-up appointments and provide financial counselling for patients scheduled for procedures and/or admission.
• Submits the Medisave applications. Checks Medisave account holder’s balances from CPF website, prints hard copy and tagged the information into HIS.
• Ensure the consultation and procedure rooms are in order and check that all equipment and supplies are available and ready for use.
• Prepare instruments for procedures (if any), assist doctor and clean procedure room after procedures.
• Dispense medications according to doctors’ prescriptions.
• Arrange for suitable accessories, braces, etc to be made available for sale at the clinic.
• Make appointment for X-Ray, ultrasound, CT scans, injections, blood samples, consultation and procedures.
• Coordinate with nursing (OT, Day Surgery, Ward) and allied health departments (Diagnostic Imaging, Laboratory and Pharmacy and others) in the provision of patient care.
• Samples blood, eg blood specimen and ensures correct labeling of blood specimens accompanied by request forms.

Job Requirements:

• Singaporeans only
• Relevant experience in delivery Suite
• Minimum Diploma in Nursing
• Registered with the Singapore Nursing Board
• Minimum 2 years of Nursing experience in the Acute Setting.
• 5.5 Days

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Junior L2 Production Support (Java-base)

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome
• Must be graduate from IT or Computer Science
• Must have IT background
• Need to have eagerness to learn and perform with commitment

Responsibilities:

· On-site service as Service Engineer

· Attend to any technical complaints and application questions from customers

· To report to Service Dept for any unresolved issues and pending matters.

· Maintenance, Repair and Servicing.

· Able to fault finding and troubleshoot machine issues independently

· Able to issue service report accurately and independently

· Purchase and sourcing spare parts if needed

· Maintain good condition of tools and accessories regularly

· Any other ad-hoc duties assigned by the Department

Requirement:

· At least 3 years’ experience with Chillers and Dryers

· Willing to work with own hands

· A good team player with drive and initiative

· Highly motivated self-starters, analytical and logical

· Willing to learn and take responsibility

· Experience in brazing is a bonus

· Basic understanding of P&ID and Electrical drawing

Looking for Contract (2 years) Admin Support Assistant in the west.

Scope of Work

The admin support assistant is to provide administrative & logistics support at the General Office, Centre oeddddddd]

The candidate is also to take charge of sick bay and printing duties.

Minimum Skill and Experience

• 3 or more GCE ‘O’ Level passes including English and Chinese
• At least 3 years’ experience in school office administration
• Proficient in IT skills such as Microsoft Word, Excel and translation tools
• Bilingual with good communication skills
• Good team player
• Able to multi-task

Please forward your updated resume, with current and expected salary to [email protected]

Clinic Assistant

• Working Days: Monday to Saturday
• Working Timing: 5.5 days, Mon - Fri (8.30am to 5.30pm), Sat (8.30am to 1.00pm)
• Working Location: Mount Elizabeth Medical Centre (Orchard)
• Salary: $1800 to $2400 (depending on experiences)

Responsibilities & Duties

We are looking for a Clinic Assistant to join our team to help create a positive experience for our patients whenever they visit our facility.

• Welcoming patients as they enter our facility, obtaining patient information before their appointment and sterilizing equipment throughout the facility.
• Work directly with patients to process information before appointments and
• Assist our Physicians during procedures as needed.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Ensure quality of IT services through management of service levels and recommending service improvement initiatives
• Establish policies and procedures designed to ensure consistent high service performance in service delivery as well as total client experience based on the following practices:

o Availability Management

o Capacity and Performance Management

o Change Management

o Incident Management

o IT Asset Management

o Monitoring and Event Management

o Problem Management

o Release Management

o Service Catalog Management

o Service Continuity Management

o Service Configuration Management

o Service Design

o Service Desk

o Service Level Management

o Service Request Management

o Service Validation and Testing

• Identify and analyze issues that prevent delivery of high-quality service to end-users and implement remediation and preventive actions using Six Sigma concepts and other best practices.
• Provide functional, technical and process leadership on Service Delivery management by leveraging the result of customer feedback analysis performed, Customer Satisfaction Index (CSI) and other analytical tools designed to measure customer satisfaction to improve client retention.
• Providing monthly service performance status report and review
• Conduct monthly, quarterly, and annual business reviews to determine improvements and adjustments in policies and/or processes as necessary.

Responsibilities:

✅Daily report for Job done via email

✅Attend to customer’s enquiry

✅Issue quotation, invoice and statement.

✅Contact customer for job confirmation.

✅Follow up on the status for all outstanding matter.

Requirements:

• Diploma/Degree graduate are welcome to apply.
• Computer literate.
• Hardworking and willing to learn.
• Able to do multi-tasks.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998