Total 45,910 Customer Service job vacancies in singapore

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

· Ready to work in a shift environment

Job description

•Manage programme, operations and administrative matters of the centre.

•Overseee the daily operations of a community-based student care centre.

•Mentor , lead and motivate staff in their work.

•Plan for manpower and logistics.

•Handle fees payment and follow up on fees arrears .

•Handle enquires and provide regular feedback for parents

•Plan and manage centre events

•Mon - Fri 10 am to 7 pm ( West of Singapore )

Qualifications

•Diploam ( in education/ management and related fields )

•Experience in the education sector preferred.

•Strong communication skills

•Proficiency in Microsoft office and able to learn quickly the ropes of Student Management Systems.

•The ability to work independently and collaboratively in a team.

•Able to lead a team of student care teachers.

We are a pest control company with stable development and growing team. We are committed to serving the public with sincerity and are looking for two administrative service personnel with the same philosophy.

Job scope:

Follow up with customer queries and provide excellent customer service(whatapp and email)

Liaise with the relevant department /staff arrording to resolve the customer's requests/feeback in a timely and professional manner

Proactively handle the customers feedbacks and recovery channel and customer satisfaction

Prepare and manage invoices,ensuring accuracy and timely processing

Organize customer contacts and sales date efficiently

Daily administrative duties as per assigned

Requirements:

Having a positive attitude and take pride in your work

self motivated and meticulous

willing to learn and adapt

Good interpersonal and communication skills

5.5 days work week

13th month annual bonus

Responsibilities:

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Requirement:

• At least 1 year of relevant work experience in customer service

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Services required are set out as follows:

1. Management and update of the school website

2. Management and update of e-Broadcast materials

3. School event photography and videography

4. School event multimedia editor

5. Assist with management of ICT inventory

6. Assist with PA and AVA management

7. Assist with deployment of devices (for mass events, MCCA, etc.)

8. Assist with loan of ICT equipment

9. Assist with provision of ICT services

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: [email protected]

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Staff at The Writer's Place enjoy:

• Fresh Grads welcome, Training provided, Career advancement
• Your contribution matters! Plenty promotion opportunities

(Full-time and Part-time) WE ARE ON THE HUNT TO WELCOME THE BEST CANDIDATES TO JOIN OUR TEAM AS ENGLISH TEACHERS for Pri 1-6!

The Writer’s Place is The School of Writing in Singapore since 2009
An enrichment centre established since 2009 for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Position: English & Writing Teacher Specialist (Primary school)

Our teachers are absolutely the champions of our students who respect and support every child in their classes. They are determined to provide young children who enter our School of Writing with opportunities to experience success as confident writers.

Job Description:

• Teach English Creative Writing (Primary)
• Implement standardized proprietary curriculum to help students perform well in school.
• Take pride in keeping track of your students’ progress and development, and are self-motivated to go the extra mile to support those who need it.
• Build good rapport with students, as well as their parents.

Our ideal teacher is/has:

• A confident communicator
• Fun, and able to make lessons enjoyable
• Teaching experience is preferred (Training is provided)
• A teaching diploma/Bachelor's degree/Post graduate diploma/Professional degree

Required working hours for full-time position:

• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturday
• Tuesday- Friday (12.00pm-8.45pm) Saturday (8.45am-5.00pm)
• Closed: Sun, Mon & PH
• Sundays are non-working days which is rare for the tuition industry

Various Centre Locations:

• Junction 10 (opp. Bukit Panjang MRT)
• Woodlands Galaxy CC (5 min walk from Admiralty MRT)

Job Benefits

• Medical & Dental
• Positive work culture
• Work-life balance
• Centre holidays on top of annual leave
• Management support to develop meaningful & valuable skill sets in the classroom and beyond
• Average staff turnover rate: 3 to 8 years. We are a happy team!

Excellent career progression

• To Senior Teacher, Head Teacher and management executive positions

Other positions available:

• Centre Manager, Customer Service Associate, Receptionist (Full-time/ Part-time positions available)

Join us if you can be a driver of success! Interested candidates, please send in your detailed resume along with your Expected Salary. We regret that only shortlisted candidates will be notified.

[email protected]

www.thewritersplace.com.sg

Background Information

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a
part of their team!

Job Duties
- Attending to customer enquiries on Rewards Program, feedback and membership account servicing across all channels
- Be the first contact and primary interface between all relevant stakeholders & maintain ownership of interactions throughout the lifecycle
- Identify and escalate issues when required
- Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline
- Review and enhance work processes with internal and external stakeholders to improve customer experience
- Other ad hoc duties as assigned

Job Requirements
- Minimum GCE O Level with 2 - 3 years of customer service experience, preferably in contact center
- Candidates with retail customer service experience will be highly preferred
- Resourceful, possess good communication & inter-personal skills
- Proactive and attentive to details
- Able to work in a fast pace and challenging environment

Other Information
Salary Up to $2800 (Inclusive Incentives)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)

Interested applicants, please email to [email protected] or WhatsApp to 98266796

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA Personnel Name: Jasmine Tay

EA Personnel Name: Jasmine Tay
EA Personnel No: R21102746
EA License No: 90C3494

Customer Service Executive

IT Hardware, Networking Hardware,

Full time

Mon-Fri, 9am-6pm

Reporting to the Sales Director

The Customer Service Executive supports sales operations and oversees order processing. The role ensures smooth sales operations, timely responses to customer inquiries, and supports the sales team to enhance the efficiency of sales activities.

Responsibilities

Support the sales operations activities, including quotations, purchase orders, and sales orders

Monitor pending orders and provide delivery status updates to customers

Ensure effective resolution of customer inquiries and claims

Coordinate with the accounting team on invoice administration

Oversee timely payment collection from customers

Support CRM updates and maintenance

Assist the Sales Director with development projects

Participate in and lead digital marketing initiatives

Assist and support the sales team in running campaigns

Requirements

Diploma, Bachelor's degree or equivalent

Proficient in Microsoft Office, experience with CRM

Significant experience in client and sales administration

Excellent verbal and written communication

Dynamic, team-layer, customer service-oriented

Strong organisational skills, self-driven and problem-solving attitude

Benefits

Small and passionate team

Collaborative working environment

Central location (Ubi area)

Career progression opportunities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products and services, ensuring a clear understanding of customer needs.
• Resolve customer complaints and issues effectively, escalating when necessary.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to address customer concerns and improve service processes.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Min. 3 to 4 years’ experience in Welding & fitting

Able to read construction drawings and work independently

Workers who having welder certification of 3G/4G/6G

Stainless steel piping welding

Shielded Metal Arc Welding

ARC, TIG & MIG welding

Gas Cutting & Grinding

Lays out, positions, aligns, and fits components together.

Bolts, clamps, and tack-welds parts to secure in position for welding.

May assemble parts by bolting and riveting.

Job Title: Receptionist

Our client, a reputable company in the immigration services sector, is looking for a Receptionist to enhance its growing team. This role will focus on managing client interactions, filtering inquiries, and providing essential administrative support. The ideal candidate will possess strong organizational skills and a deep commitment to delivering exceptional customer service, with the ability to communicate clearly and effectively in a fast-paced environment.

Key Responsibilities:

• Meet personal KPIs and objectives.
• Act as the first point of contact at reception, managing client appointments and filtering inquiries.
• Evaluate leads from various sources and direct them to the appropriate department.
• Prepare and submit daily reports to management.
• Perform general administrative tasks to support other teams.
• Assist with scheduling, rescheduling, and following up with current clients.
• Communicate effectively with internal and external stakeholders to ensure smooth interactions.
• Maintain high standards of professionalism and service at all contact points.
• Undertake additional duties as assigned by supervisors or management.

Requirements:

• 1-2 years of experience in administration, front desk, sales support, call administration, or a related role.
• Recent graduates from Hospitality or similar fields are encouraged to apply.
• Proven ability to meet or exceed KPIs.
• Strong organizational skills and professional demeanor.
• Excellent attention to detail.
• Outstanding communication and interpersonal skills.
• Self-motivated team player with a commitment to providing excellent customer service.
• Ability to thrive in a fast-paced, competitive environment.
• Proficient in Microsoft Office and Google Workspace.
• Fluency in Chinese is necessary for effective communication with Chinese clients.
• Immediate availability is preferred.

Additional Information:

• Work Schedule: Ideally Tuesday to Saturday, 9 AM - 6 PM, or Monday to Friday, 9 AM - 6 PM (5 days a week).
• Location: Near Eunos

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and past and expected remuneration.

We regret to inform you that only shortlisted candidates will be notified.

By submitting an application, you agree that we may collect, use, and disclose your personal data for the purpose of your job search and other related services.

Cultivar Asia Pte Ltd
EA License Number: 19C9782
Personnel Number: R2199602 (Felicia)

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Job Description

Key Responsibilities

• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.
• Develops methods and parameters, project methodology and/ or project proposals.
• Develops and uses procedures. Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
• Analyze operational data; Develop and implement recommendations. Participates in and may lead audits.
• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
• Reduces qualification cycle time and cost while still meeting quality performance requirements.

Requirements:

• Relevant experiences in customer quality role
• Prior industry experiences in manufacturing, electronics or semiconductor
• Ability to support different time zone when required
• Good communication and interpersonal skills

Full Title : Customer Service Executive

• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

- Outsourced 1 year contract

- Up to $6k + Standby allowance $200

- Ang Mo Kio

- Mon to Fri : 8:30 am to 6 pm

Job Descriptions :

The L2 System Engineer (Linux) is responsible for:

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning.
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
  
  

Period:

• 1 year contract (outsourced contract)

Working Hours:

• Mon to Fri : 8:30 am to 6 pm

Salary:

• Up to $6,000 + Standby allowance $200

Working Location:

• Ang Mo Kio

Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience
  

Special Knowledge or Skills:

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux,Unix, Ansible, Satelite, GPO Compliance

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description for Applications Support

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software

applications are functioning properly and meeting business requirements. You will work closely with

vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’

applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are

logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying

cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they

are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and

updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard

operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that

applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support

function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the

applications.

Requirements:

 Strong analytical and problem-solving skills

 Possess positive work attitude, self-motivated in a highly demanding environment

 Excellent communication skills

 Able to work collaboratively with a diverse group of stakeholders

 Experience with application support tools and technologies

 Good understanding of software development and maintenance processes

We are seeking a knowledgeable Application support and QA engineer to monitor and maintain the

efficiency of our software applications. The ideal candidate must have a strong background in full-stack

web-technologies preferably React and Node JS.

Job Description

• Coordinate with the design and development teams to resolve complex application and system

issues.

• Troubleshoot and rectify application issues.

• Provide progress updates to the Managers.

• Perform root cause analysis to identify the reasons for the underlying issue.

• Plan and execute strategies and configuration changes to ensure optimal quality assurance for

all applications

• Monitor all alerts related to applications and provide proactive services.

• Managing code migration across environments to ensure continued and synchronized

functionality.

• Debug any server issues that impact application performance.

• Develop use-cases and test scenarios, perform functional, security, performance and automated

software testing on web and mobile applications.

• Prepare and maintain documentation for all issues and the implemented solutions

Requirements:

• 2+ years of experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. Responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

*Provide support and quality customer service to clients.

*To assist on customers / suppliers’ inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner.

*Take note of customers' requests and follow-up actions to fulfil customer's request

*Work and coordinate with customers for shipment delivery schedule

*Handle client complaints and take appropriate action to resolve them.

*Maintain and update customer’s records.

*To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).

*Maintain a good relationship and rapport with vessel crew, officers and representative.

*To perform other job-related functions as and when necessary as directed by Superior.

Job Requirements

*Minimum O level/Diploma or any other equivalent.

*Fresh graduates are welcome to apply.

*Possess good interpersonal, communication skills and able to work independently.

*Passion for customer service and a good team player.

*Training will be provided.

Please submit your resume to [email protected]. and only shortlisted candidates will be contacted. Thank you for your understanding and we appreciate your interest in the position.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599