Total 45,910 Customer Service job vacancies in singapore

· 1 Year Contract (Renewable)

· Novena

· Monday – Friday (9.15am – 6.45pm)

· $2,000 basic + Commission + Bonus

Responsibilities:

• Promote & sell Credit facilities (such as Fee Waiver OR Card Activation OR Customer Engagement)
• To achieve individual sales targets
• To adhere to professional standards of behaviour & conduct in dealing with customers and fellow staff
• To continuously think ahead and help to develop solutions to emerging problems
• To continuously suggest ways in improving the team as a whole
• To actively tele-market the Bank's products to customers to generate sales revenue
• To call company provided leads or customers.
• To cross sell personal loans
• Other ad-hoc duties as assigned by supervisor

Period:

• 1 Year Contract (Renewable)

Salary:

• $2,000 basic + Commission + Bonus

Location:

• Novena

Working hours:

• Monday – Friday (9.15am – 6.45pm)

Requirements:

• Candidate must possess at least Secondary School "O" Levels
• Relevant sales/acquisition experience with a proven track record is an added advantage
• Passion and drive to launch sales career to the next level
• Good Communication Skills
• Self-starter, independent and possess excellent interpersonal and communication skills
• Comfortable with Quotas or Sales Targets
• Able to commit to Overtime if needed

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Ciclo e Caffè

Company name: Ciclo e Caffè

Website: www.ciclo-e-caffe.com

instagram: ciclo.e.caffe

Job Title: Service staff / Junior Barista

Job Type: Full Time, Part Time

Location: Changi Village outlet and Mount Faber (Pasir Panjang)

We are looking for the following individuals to join our team:

• Friendly and welcoming attitude
• ⁠Strong communication skills
• Cleanliness and hygiene awareness
• Punctuality and reliability
• Team-oriented mindset

Remuneration & Benefits:

• $1800 to 2500 per month (full time)
• $7 to 12 per hour (part time)

Responsibilities:

• Engaging and Educating customers on menu offerings, coffee, specialty beans and coffee grinding and brewing equipment, accessories, and supplies
• Serve customers quickly and efficiently, with a smile
• Housekeeping & maintaining of cafe's general hygiene to observe and maintain relevant health and safety standards
• Ability to execute well under pressure during high volume peak hours

Requirements:

• No experience is fine,training will be provided.
• Minimum age 18 years old.
• Eager to learn to be a barista.
• Ability to read and speak English proficiently.
• Able to work on weekends and public holidays.
• Able to start work at 7am in the morning.
• Locals & PRs only

Applicants with a passion for F&B please send your resume to [email protected]

We apologise that only shortlisted candidates will be notified.

Thank you.

Responsibilities

· Attend vessels for inspections, commissioning, surveys and troubleshooting of the automation and electrical systems, boilers, scrubbers, ballast water treatment systems and other machinery.

· Deliberate with management on the requirements and procedures for project execution.

· Organize and manage EIA projects toward the fulfillment of a set objective.

· Provide EIA expertise to produce concept and detail designs for Marine/Ship/Offshore projects.

· Prepare Electrical Load Balance Calculations, Single Line Diagrams, Short Circuit Calculations, Earthing System Calculations, and Breaker Selectivity Analysis.

· Provide a selection of components like transformers, rectifiers, UPS, circuit breakers, battery system, cable selection, cable schedule, cable bulk MTO etc.

· Develop Instrument list, I/O list, systems schematics, control philosophy, control narratives, control block diagrams, cause and effect table, data sheets etc.

· Carry out troubleshooting and programming of Programmable Logic Controllers.

· Prepare Cause and Effect diagrams, Control/Safety Narrative, and Logic Diagrams.

· Interface with other discipline engineers, clients, equipment suppliers and class authorities.

Qualifications

· Degree in Electrical/Instrumentation/Automation Engineering or equivalent.

· An Electrician Engineer Certification is required.

· Arc Flash & High Voltage Safety Engineer Certification.

· Programmable Logic Controller Technician Certification.

· Certified Automation Professional Certification.

· Advance Marine Electrical Technician Certification.

· Good knowledge of the shipboard safe working practices.

· 5 + years' experience in Electrical and Instrumentation/Controls Design within Marine/offshore oil/gas industries.

Job Title: IT Technical Support Officer (Vehicle provided, drive home)

**Responsibilities:**

- **Installation & Maintenance:** Install, maintain, troubleshoot, and service a wide range of security equipment, including:

- Physical Security Systems

- Intrusion Alarm Systems

- CCTV Systems

- Electronic Card Access Control Systems

- General Security Systems

- **Provide On-Site Troubleshooting:** Identify and resolve issues at various sites to ensure smooth operation of security systems.

- **Reporting:** Provide timely feedback to management on challenges and issues encountered on the ground, contributing to continuous improvement.

**Requirements:**

- **Educational Background:** Possess at least a Professional Certificate/NiTEC, Diploma, or Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic/IT) or a related field.

- **Experience:** A minimum of 1 years of experience in a similar role is preferred.

- **Driving License:** Must have a valid Class 3 driving license. Vehicle, cash card, fuel will be provided.

- **Availability:** Able to help perform standby or extra duties when required, Good allowance provided (OT/Night Shift/Holidays).

**Perks:**

Annual Leaves

Bonus up to 3 months

Vehicle can drive home

Able to travel around our little island

MNC company profile

Job and career opportunity is good

• Basic $2800-$3200
• Mon – Fri / 8am to 5.10pm **work-life balance
• Office: Pioneer/ Joo Koon (with island-wide transport provided)
• 1 year renewable contract with Bonus, AL
• **Well-established construction equipment distributor

Job scopes:

• Maintain, repair, overhaul electrical systems of air compressor, dryers and forklift (workshop & on-site)
• Answer technical enquiries

Requirements:

• Min. 1 year relevant experience
• Nitec/ Diploma in Electrical Engineering

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | Teo Hui Yee R22105757

Job Title: Customer Relationship Manager - BYD

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.
11. Conduct and manage customer satisfaction survey including but not limited to post showroom visit/ test drive/delivery customer satisfaction follow up
12. Collect, analyze and share useful statistics, market trend and local best practice from retail marketing operations
13. Handle unexpected events, such as customer complaints, poor departmental cooperation, etc., to ensure effective implementation of the associated processes.
14. Assist sales manager to set the monthly DCC outbound call volume , customer arrival volume, test drive volume to complete the lead generation rate, follow up rate, arrival rate , test drive rate of various indicators statistics and analysis
15. Personal Assistant to General Manager

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.
• Prefer candidate who able to start immediately.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

• Location: Novena
• Salary: Up to $6000 (Based on experience and qualification
• Working hour: Office hours
• Other: AWS + Variable Bonuses

Challenges:

• Oversee and manage the financial operations of three day surgery centres, ensuring accuracy and compliance in all financial activities.
• Handle General Ledger (GL) management, including month-end and year-end closing processes.
• Coordinate and lead internal and external audits, ensuring all financial records are in compliance with regulatory requirements and standards.
• Manage the preparation and submission of Goods and Services Tax (GST) returns, ensuring timely and accurate filings.
• Prepare financial statements, management reports, and other necessary documentation for review by senior management.
• Develop and monitor budgets, forecasts, and financial plans for the surgery centers.
• Ensure effective cash flow management and monitor the financial performance of the centers.
• Implement and maintain internal controls to safeguard the assets and integrity of financial records.
• Liaise with external auditors, tax advisors, and regulatory bodies as required.
• Provide financial analysis and insights to support decision-making processes.
• Supervise and mentor the finance team, ensuring continuous development and high performance.

What it Takes:

• Minimum of 10 years of experience in finance, with a strong background in handling General Ledger, audits, GST, and related financial activities.
• Proven experience in managing finances for healthcare or similar industries, particularly in multi-site operations.
• Strong knowledge of financial regulations, accounting principles, and tax laws.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Relevant qualifications in finance, accounting, or a related field

Interested applicants, please submit an updated copy of your resume to [email protected]
**We regret to inform that only shortlisted candidates would be notified.

Talents@Work Ptd Ltd (21C0501)

Heng Chun Han (R22104938)

We are looking for a Patient Service Officer (PSO) for the admission team to ensure a smooth admission procedures for patients. Duties include but are not limited to Admission, Discharge, and Billing. You will also be involved in other administrative duties when required.

Qualification / Work Experience Requirements:

• Tech Savvy.
• Previous experience in admission is an advantage.
• Able to work 2 shifts - 7am to 4pm / 10am to 7pm (Monday to Friday), 7am to 11am / 10am to 2pm (Saturday)

Personality requirements:

• Ability to work in team and fast paced environment.
• Able to communicate.
• Adaptable and willing to learn new skills.

Care@Community Department aims to deliver holistic care that is centred on an individual’s needs. It mainly targets seniors that are frail, whom have multiple care needs, that will become increasing complex with time. With the integration of community-based aged and social care services, it enables the seniors to continue to stay in the community for as long as possible, therefore allowing them to age-in-place.

Responsibilities:

· Provide Advance Care Planning Facilitation to the public.

· Conduct assessment of client’s needs.

· Provide Bereavement Counselling and/or therapy to clients and families; prepares treatment plans, discharge plans, and follow-up care programs; provides crisis intervention and emergency services as required

· Monitor and evaluate the effectiveness of counselling interventions and adjust strategies as needed.

· Conduct Peace/Cloud Café sessions

· Develop and review appropriate protocols, polices and procedures, in care process, referral and assessment.

· Expand existing service counselling provision by promoting organization’s counselling and training services among other agencies and potential service users.

Requirements:

· At least a Bachelor’s Degree in Counselling.

· At least 3 years of clinical experience in counselling or social work, especially in elderlies and related sector.

· Passionate about providing early palliative care to elderlies.

· Excellent collaboration and teamwork related skills.

· This position is on contract basis.

Work Location: Buangkok

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

- Permanent

- Up to $3800

- West area

- Monday – Friday: 8.45 am – 5.30 pm

Responsibilities:

• Organize and conduct regular credit & AR review meetings with BUs/sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit hold in SAP and communicate with the sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminders, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurers and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Act as key AR and billing liaison person for the overseas shared service center.
• Check supporting documents to carry out billings to customers.
• Other adhoc duties assigned by Senior Financial Controller/ Assistant Manager.

Period:

• Permanent

Location:

• West area

Working Hours:

• Monday to Friday; 8.45 am – 5.30 pm

Salary:

• Up to $3800

Requirements:

• At least 2 years of relevant working experience.
• Proficient in MS software including Outlook, Word, Excel, and Powerpoint.
• SAP working experience is preferred but not necessary.
• Working experience with Letters of Credit is desired but not mandatory.
• Communicate with customers and insurers tactfully and professionally.
• Prioritize issues, and have a sense of urgency and ownership of tasks.
• Comfortable working closely with different departments simultaneously.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Providing a warm and friendly greeting to customers, taking their orders, and serving food and beverages with a consistently positive and helpful attitude.
• Providing genuine recommendations to guests based on your knowledge of our food and beverage.
• Efficiently entering orders into a point-of-sale system and accepting payments using a credit card reader or cash register. You will be responsible for calculating change accurately and swiftly.
• Collaborating with the kitchen team to prepare various food items. You will follow cooking instructions, adhere to safety procedures, and maintain sanitary standards.
• Ensuring the cleanliness of the restaurant on a daily basis. This includes clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils.
• Maintaining effective communication with team members and management.
• Handling guests' concerns and complaints in a professional and composed manner, resolving problems in accordance with outlet policies.
• Upholding a neat and presentable appearance by wearing a uniform and adhering to the designated corporate dress code.
• Assisting fellow servers as needed during various situations.
• Expressing gratitude to each guest for their visit and inviting them to return.
• Completing any other task assigned to you .

For full-time employees, we offer the following benefits:

• A five-day work week comprising a total of 44 hours.
• Meal allowance to support our employees during their working hours.
• Staff discount applicable to all brands under the Caerus holding.

- 1 year contract (renewable based on performance and headcount needs)

- AMK

- Up to $2300 + PB

Job Responsibilities

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Period:

• 1 year contract (renewable based on performance and headcount needs)

Location:

• AMK

Working Hours:

• During training: M-F: 8.30am - 6pm
• After training:

a) 9.00am to 6.00pm (Monday to Friday) and
b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Salary:

• Up to $2300 + PB

Requirements:

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
• Special Knowledge or Skills:

1. Pleasant disposition with good communication skills
2. Fluency in a second language to liaise with clients
3. Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Prepare sales documents and generating sales report
• Handle customer inquiries and resolving complaints
• Follow up with customers for feedback and needs
• Keep track of customers payment status

Requirements:

• Good communication skills to attend customer inquiries
• Proficient in MS Office
• Good writing skill

Interested applicants, send in your updated resume by clicking “Apply Now”

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our Client is a TV, Firming Service MNC. Due to their current expansion plan, they are looking for an Logistics Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibility

• Manage all activities and communications related to project shipments, ensuring accuracy and timely documentation.
• Follow standard procedures and complete necessary legal and administrative formalities for third-party hires.
• Inform internal teams of shipment timelines for effective planning and deadline adherence.
• Assist the Sales Team with freight estimates for quotations.
• Analyze and determine logistics budgets to meet project needs.
• Work with the Finance Department to secure budget approvals and complete documentation.
• Ensure high accuracy in logistics documentation.
• Optimize service quality and pricing for logistics activities.
• Ensure timely equipment receipt by coordinating with freight forwarders and addressing any issues.
• Build strong relationships with other departments.
• Assist with sourcing, negotiation, cost management, quality, and delivery terms. Manage procurement and rental of external resources.
• Maintain positive relationships with suppliers for optimal pricing and support.
• Develop and enhance SOPs for logistics and procurement.
• Support the implementation of goals and policies to enhance operations.

Requirement

• Min Diploma in Logistics or Supply Chain
• Min 5 years of working experience in managing logistics operations.
• Experience in Purchasing / Inventory/ Material/Logistic and Warehouse Management or equivalent.
• Supervisory experience will be added advantage
• Manage strategic plannings on movement of goods and equipment
• Knowledge in Permit declaration and custom clearance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities

• Responsible for daily intake of cars for servicing.
• Ensuring and upholding the service image at all times.
• Assisting in achieving higher service levels through various action plans constantly implemented.
• Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
• Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
• Perform invoice closing.
• Preparation of quotation when required.
• Provide excellent customer service to customers.
• Actively deliver good results from VOC survey with strong response rate and promoter scores.

Requirements

• Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering) with 2 to 3 years of working experience in a relevant field
• Possess valid Class 3 driving license
• Experience in Customer Service Roles is preferred
• Possesses sound technical knowledge of cars will be an added advantage
• Candidates who have prior experience in Automobile industry will have an added advantage
• Alexandra, Monday to Friday 8.00am to 5.00pm, Alternate Saturday 8.00am to 12.00pm
• Basic + incentive + OT + Allowance, 2 positions available
• Job Reference: L9V88XX6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Location:

• Anchorvale Village

• Tampines Mall

• City Square Mall

• Paya Lebar Square

• Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• 8-10+ years of relevant office services/ facility management experience gained with MNCs or fast paced work environments
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures

Our client is a top notch and international professional service MNC (based in town) with a strong reputation. It offers flexi work arrangements and promotes a collaborative and proactive work culture. For this role, we are looking for a dynamic and passionate office manager with min 8 years of office admin exp gained with fast paced and dynamic MNC environments.

Job Summary as an Office Manager

The purpose of this role is to be the first point of contact for office services/admin management of the business, based in Singapore. In this role, the individual will be responsible for all office support duties, ensuring smooth and professional operations of the firm’s back of house operations. You will manage the receptionist and work closely with multiple stakeholders.

The main duties will include:

• Manage end-to-end planning and execution of all office services related work and in-office events
• Forecast and plan budgets for facility-related spend, office expansion/fitting/installation spend and centralized vendor relationship management
• Work closely with the Technology team to implement office space/rooms bookings technology
• Co-Lead Office Safety & Security team with HR Manager to ensure that Office space is compliant with global safety and security guidelines as well as local building requirements.

In addition, you provide leadership /guidance to office managers in growth offices (based overseas) to align on best practice, cost efficiency methodology and knowledge sharing. You will also share with other offices globally on best practices in facilities/office services management.

Essential Functions

Office Services & Management

• Be the single point of contact for any events and meetings in the office (i.e. ensuring meeting room layout for training events, off-sites, office parties etc.)
• Respond to office feedback on what can be improved in terms of facilities effectiveness
• Forecast movements, recommend, and facilitate office space allocation (workstations, LT offices, etc.), in conjunction with HR
• Manage and maintain floor plans. Responsible for name labels on workstations and LT offices
• Arrange office maintenance (e.g. lights, air-conditioning, photocopying machines, printers) and equipment repair, dealing with tenancy issues, working together with the Technology team
• Conduct daily inspection with a checklist to ensure that LT rooms are in useable condition (furniture, equipment are in place)
• Coordinate regular routine maintenance with building management and cleaners including: carpet steam cleaning, ad hoc cleaning of fridges, cupboards, windows, equipment etc.
• Responsible for day-to-day management of Housekeeping, Facilities, Food & Beverages, Pantry in office
• Responsible for stock/pantry supplies, stationery, furniture order and purchases
• Solicit bids, negotiate contracts, and manage vendor relationships
• Review vendor contracts and ensure that firm’s interest is safeguarded
• Work closely with EA Manager/EAs on office facilities matters
• Provide additional support as required for in-house Marketing or Recruiting functions

Budget Planning and Vendor Management

• When needed, work with project teams on expansion plans, seating and capacity planning, budgets (for example, real estate utilities, day-to-day expenses etc.)
• Effective cost management through efficient ordering of stock/pantry supplies, stationery
• Process, code and submit invoices for payment approval relating to various vendors including catering, business card supplier, florist, couriers, gifts and others
• Track and monitor facility management KPIs and present to Senior Management on a monthly/quarterly basis
• Manage vendor relationships and contractual staff with respect to office items, facility, transport etc.; bring the best possible deals and discounts

Reception

• Manage and oversee the Receptionist and cleaning staff to ensure general office & meeting rooms are always ready for use
• Oversee the professionalism/presentation of the front-of-house areas (i.e. reception and client meeting rooms)
• Manage daily inter-office mail including arranging couriers as and when required and redirect incoming faxes
• Collect office mail from the post box daily
• Arrange afterhours lift access for clients as and when required
• Arrange afterhours office air-conditioning requests
• Act as back up Receptionist in her absence (i.e.: annual leave/sick leave, etc.) / arrange for additional back up support of Receptionist as and when required, with the support from the EA Manager

Regional Office Safety & Security

• Part of the Office Situation Response Team led by the Office Head that manages the day-to-day safety and security of the office and responds to any emergencies
• Conduct audits, verify compliances, and do safety checks (e.g. fire drills, first aid kits); coordinate with HR and global teams to handle Crisis Management
• Leads life safety initiatives, such as fire and first aid training and drills and liaise with building management and local fire and police departments.
• Maintains and updates portals with support from growth office OMs/building management across 6 offices
• Leads and conducts annual regional call-tree exercise across 6 SEA offices and prepares reports/updates to Office Heads

Others/Projects

• In the next 12 - 18 months, the job incumbent will be expected to be heavily involved in office move project from design, planning and engagement with the global facilities team and local project team and vendor.
• Perform other related duties as requested or as responsibilities dictate

Qualification and Preferred Experience

• 8-10+ years of relevant office admin experience gained with MNCs or fast paced work environments
• Passionate in the areas of office services/facilities management
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures
• Strong records/knowledge management skills
• Purchasing, lease and contract management experience

Desired Attributes

• Excellent presentation skills with a friendly and professional demeanor
• Ability to work under pressure effectively and calmly
• Ability to multi-task
• Ability to work in a team environment
• Proficient organization and time management skills
• Have excellent attention to detail
• Ability to work to own initiative and be proactive
• Strong analytical and interpersonal skills
• Strong communication skills to effectively manage office-wide stakeholders
• Strong sense of detail, able to multitask, have good network of facilities vendors (i.e. electrician, cleaning companies etc.)
• Ability to thrive in a fast paced and dynamic work environment
• Hands-on, committed, and professional with strong stakeholder management skills

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 21 August 2024

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30am – 5pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set up/installation/modification/servicing/trouble shooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing-by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperience candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67095 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: IT Manufacturer/ Production
• Position Title: Technical Sales Support Specialist / Regional Solutions Engineer
• Working Location: Jurong East
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $5,000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide pre-sales support to the sales team.
• Address customer inquiries, understand their pain points, and propose the most suitable solutions for deployment.
• Build and maintain strong, productive, and collaborative relationships with all internal stakeholders (Commercial, Business Development, Finance).
• Conduct presentations for customers both physically and virtually.
• Perform product demonstrations for customers and partners at exhibitions/events in Singapore and regionally.
• Visit customer premises to assess requirements, constraints, and overall situations.

APPLY NOW!!!

• At least 2 years of working experience in Electrical, Electronic, Mechatronics, and Mechanical Engineering field preferred.
• Inexperienced candidates are welcome to apply as training will be provided.
• Regional travel to Asia Pacific is required (30%).
• Proficient in using Microsoft Office.
• Familiarity with SAP ERP or AUTOCAD is an added advantage but not essential.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67165 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641