Total 427 Customer Service job vacancies in tai seng north east

Job Requirements

· Good to have EUC Support, IT helpdesk /IT support experience desirable.

· General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Provide support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

Responsibilities:

• Provide 1st level of application support to users
• Classify the problem on the spot and provide immediate response
• Inform project team for follow up actions
• Track the problem status and update user on incident status
• Maintain technical operation procedures and documentation
• Perform project build and deployment to different environment
• Prepare and deliver release note to users and project team
• Support setting up the demonstration environment for Business Development Team

Requirements:

• Higher Diploma in computer science or related discipline
• Minimum 1 year of application support experience
• Knowledge on Unix/Linux, shell script, Java, Oracle, SQL, WebLogic, WebSphere is preferred
• Experience on project development, UAT and deployment is a definite advantage
• Independent in problem solving and analysis
• Good interpersonal skill, excellent service attitude and telephone manner
• On the job training will be provided.

Interested applicants are invited to send your updated resume in MS Word or PDF format via Apply Now. We regret that only shortlisted applicants will be notified.

Role and Responsibilities

Perform health monitoring of the DC M&E equipment.

Attend to users’ request related to DC FM

Assist with cabling works within the DC.

Monitor ticketing system and follow up on necessary actions.

Prepare risk register for vulnerabilities devices, inclusive of vulnerabilities assessment scanning.

Ensure all DC asset movement activities are updated.

Assist DC manager and Team lead in reporting generating.

Requirements:

· Required to be on 24 x 7 standby.

· Displays willingness to learn and is committed to providing service level excellence in everything that he / she does.

· Able to articulate effectively and work well within a team.

· Proficiency in Microsoft office.

· Comfortable with 12 hours shift.

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Executive (Corporate Services & Regulation) , Senior Care Division

Job Description:

Job Description:

• Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)
• Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS
• Coordinate with Finance Division (FID) on payment matters
• Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports
• Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters
• Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed
• Maintain SCC/ACC staff’s training records online
• Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team
• Perform grant claim submissions
• Take down minute notes for meetings
• Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

• Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)
• At least 2 years’ experience in administration, financial or procurement portfolios
• Proficient in Microsoft Office – MS Word, Excel and Powerpoint
• Good team player with good analytical and problem-solving skills.
• Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Duration: 6 months
Working Schedule: Hybrid model (3 days WFO and 2 days WFH)
Working hours: Usual Monday to Friday 9am to 6pm

Responsibilities

• Execute processes and drive projects that have well-defined scope, effectively managing the activities that lead to successful outcomes of immediate team objectives.
• Consolidate information into a central location including stakeholders, plans, prioritized objectives, estimated task durations, risks, schedules, and dependencies.
• Develop the ability to adjust to deliver results on time using discretion and independent judgment in determining appropriate steps.
• Monitor and communicate progress, risks, and mitigations for defined programs and tasks.
  Proactively seek out guidance and apply existing best practices to improve existing programs and keep projects on track.
• Align stakeholders on decisions and changing circumstances.
• Support an established program within and across an organization
• Develop the ability to identify stakeholders and work with them to plan and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives expertise
• Develop the ability to apply communications management skills, represent the state of a program in typical situations with minimal guidance.

Develop relevant domain knowledge required to perform job (e.g., Google Sale worflow & tools, Customer Centricity principles)

Responsibilities under the direction of Manager

Cmmunications Management

Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites. Ensure communications are organized and visible to immediate program stakeholders.

Execution and governance
Collect data relating to program progress from program stakeholders. Maintain project trackers and status reports in close collaboration with program stakeholders. Identify and execute on program tasks. Execute on program governance by collecting data to inform mitigations, postmortems, and escalation reports. Facilitate effective meetings. Ensure programs instill Product Excellence values by keeping product quality, utility, and user experience top of mind. Ensure programs address Trust and Privacy by incorporating brand trust and reputation into decision-making. Advocate for Product Inclusion by considering equitable outcomes for all users in all addressable markets.

Planning
Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders. Create project plans that break down a project into discrete phases aligned to the product development lifecycle, including risks/dependencies.

Stakeholder management
Author stakeholder map that specifies who is impacted by, and who influences, program outcome in close collaboration with program stakeholders. Document program team roles and responsibilities. Ensure stakeholders are aligned on program plan and progress. Identify stakeholder misalignment and coordinate resolution. Demonstrate solid judgment on escalation management.

Skills

- Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution - - - Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution Process / workflow experience

Key Responsibilities:

• Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards and quality objectives
• Resolve customers’ enquiries, complaints and feedback
• Assist with membership enrollment process
• Provide remote technical assistance to customers
• Manage outgoing calls to customers during customer journey including satisfaction survey
• Analyze each situation and escalate calls to the right team

Key Requirements:

• Possess relevant experience in the call centre / customer service environment
• Excellent communication and listening skills with the ability to empathize and provide solutions to the customers
• Excellent team working skills and flexibility in approach to work
• Strong organizational skills, ability to multi-task and detail oriented
• Able to work on rotating shift (including weekdays and weekends) - 12 hour shift

Job Description

1.) To liaise with customers via email on

- Shipment inquiry

- Booking Requests

- To assess & manage individual flight's capacity

- To input booking details into the in-house system

- To finalize C.B.A (cargo booking Booking Advice ) for all flights

- To update uplift status to customers via email

- To attend to phone calls from customer

2.) To liaise with internal stakeholders on

- Flight schedule updates

3.) To liaise with local Ground Handling Company on

- Documentation descrepencies

- Cargo descrepencies

- FFM/FWB/FHL transmission descrepencies

4.) To communicate with our overseas office on

- Transhipment cargo movement

- Flight's capacity management

5.) Other Side Duties

- Assist in billing when required

Minimum Requirements

- Qualification Nitec and above

- Must be proficient in Microsoft Word / Excel

- Possesses the right customer service etiquette

Working Hours - 5.25 days

Office hour - 9am to 6pm - Mon to Fri

9am to 1pm- (Alternate Saturday)

Job: local enrolled/registered nurse for new individual dialysis centre (max capacity 7 stations)

Workhours: 44 hours a week, shift work

Location: Bedok, near interchange and MRT station

Prior dialysis experience not required. teaching and guidance will be provided.

Pay: 3000-4000 depending on experience

• Dental clinic at Bedok Central (very near to Bedok MRT & Bus Interchange)

• Looking for people with passion in healthcare

• $1500 - $2000 (No experience required)

• Dental benefits and 6 monthly performance bonus

• Can start work immediately

• One weekday and one weekend off

• Applicants should be attentive to details and have good interpersonal skills

• Reliable, responsible, willing to learn and able to work in a teamwork environment

• Dental assisting (no experience required)

• Training will be provided

Job Description

• Conduct admission of clients into the centre services which includes, explaining the charges and information related to the services to the Next Of Kin/Client.
• Process admission applications which includes MOU signing, system admission, arranging of assessment/start date/transport/ meals, setting up clients’ case files and related documents.
• Carry out reception duties which includes answering phone calls and enquiries, coordinate meetings, and daily registration of clients ie attendance taking.
• Collect payment for clients’ invoices and to keep a good record of collection balance account, filing of documents, monthly statistics/utilizations.
• Processing of petty cash.
• Update client’s profile regularly to ensure important information such as means-test and related demographic information is accurate in the system.
• Assist Centre Supervisor/Manager in tracking the utilization of consumables/equipment and replenishment of stock at the centre.
• Assist Centre Supervisor/Manager in managing the clients’ transport schedule and meal list, which includes working with Next of Kin/Client and external vendors on the arrangement of transport and meals.
• Assist Centre Supervisor/Manager in managing the staff roster.
• Assist with daily tasks in centre like opening and closing centre, receiving meal catering, provide feedback on issues related to catering and cleaning.
• Update families of events and changes.
• Portering of clients between transport and centre.
• Perform any other duties as assigned from time to time.

Requirement

• Possess Diploma and/or equivalent qualifications in relevant area.
• Minimum 3 - years of working experience in the related field.
• Proficient in Microsoft Office (Word/Excel/ Powerpoint).
• Good spoken and written communication skills.
• Meticulous, independent, accountable, reliable, adaptable.
• Good interpersonal skills and a team player.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• Blk 222C, Bedok North Drive, #01-66, Singapore 463222

✅ Fresh graduates are welcome to apply

Responsibilities:
-Liaise with Customers/Carriers and agents for import and export shipments
-Work out quotations for customers
-Import/Export permit declaration and custom clearance
-Building business relationships with new customers and partners
-Prepare documentation and summary for customers' daily shipments
-Issue invoice and costing

✅ Requirements:
-Customer Oriented with good interpersonal skills
-Good written and oral communication skills
-Able to work independently
-Familiar with air/sea Import and Export cross trade shipment will be an added advantage
-Min O Level, preferably 1-year relevant experience

Location: Changi Area

Job Types: Full-time, Permanent

Salary: $2,000.00 - $3,200.00 per month

Lead, Infrastructure Specialist (Service Desk & Deskside Manager with PABX System Expertise)

Position Overview:

The DWS Integration Leader/Lead, Infrastructure Specialist is responsible for overseeing both the service desk and deskside support teams, ensuring efficient and effective technical support services for end-users and stakeholders. This role requires specialized expertise in PABX system, including maintenance, and troubleshooting.

Key Responsibilities

Team Leadership:

· Provide leadership, direction, and mentorship to both the service desk and deskside support teams.

· Conduct regular team meetings, performance evaluations, and coaching sessions to ensure high-performance standards.

Service Desk and Deskside Operations:

· Manage the day-to-day operations of the service desk and deskside support teams, ensuring timely resolution of support tickets and service requests.

· Monitor service desk metrics and KPIs, as well as deskside support activities, to evaluate performance and identify areas for improvement.

· Develop and implement standard operating procedures (SOPs) to streamline processes and enhance efficiency across both support channels.

Continuous Improvement:

· Drive continuous improvement initiatives across service desk and deskside support.

· Identify opportunities for process optimization, and technology enhancements to improve service delivery and reduce manual effort.

· Stay updated on industry best practices and emerging technologies related to IT support and telecommunications.

PABX System Expertise:

· Serve as the SPOC for PABX-related inquiries and issues, collaborating with vendors and internal teams as needed.

· Develop and maintain documentation and training materials for PABX system users and support personnel.

Qualifications:

· Bachelor’s degree in information technology, Computer Science, or related field.

· Proven experience (10 years) in IT support roles, with 5 years of experience in managerial or supervisory positions.

· Strong leadership skills with the ability to lead and motivate teams in a dynamic environment.

· Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

· Understanding of IT service management frameworks such as ITIL. Certification in ITIL required.

· Experience with service desk tools, deskside support techniques, and PABX systems.

· Healthcare experience preferred.

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

Senior Service Delivery Engineer

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Senior Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

• Work as the PowerFlex storage subject matter expert (SME) and station at customer site.
• Provide day to day support to customer’s storage setup.
• Act as the storage escalation point and help the deployment team members on troubleshooting when necessary. • Provide documentation of the storage project.
• Provide knowledge transfer to customer IT staff after completing storage deployment.
• Have good understanding of SAN storage.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Hands-on experience of configuration and troubleshooting with storage protocols.
• Hands-on experience with storage switches and routers is required.
• Understanding and hands-on experience with SAN is preferred.
• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines.
• Ability to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical users.

Desirable Requirements

• Bachelor's degree in Computer Science, Information Systems or 5 years equivalent experience is required.
• Minimum 5 years of experience on storage design and implementation. • Dell Technologies storage or equivalent level of certification is preferred.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 20-March-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

This position reports to the Floor Manager. Service Associates will need to prepare drinks, serve foods and provide customer service.

Service Associate work in a team-oriented environment with other service crew staff members.

To be involved in:

1. Interact with customers & respond to customer enquiries

2. Maintaining stock & inventory and notifying management when the stocks are running low

3. Assisting in the bar area to help fulfil orders that includes serving food to customers

4. Keep work areas and customer areas clean and organized. This include washing of toilets, mopping of floors, cleaning the bar area, disposing of the rubbish and washing all the dishes.

5. Occasional mascot costumes and clown makeup.

6. Active participation in inventory planning process, including managing inventory and stocks ordering

7. Gain experience in supporting Floor Manager on ensuring smooth operation flow

You are the owner of your own behaviour and the impact it has on others. It is your individual behaviour that contributes to the collective behaviour. Our collective behaviour is what creates our culture and delivers the results. This means that we are all responsible for creating the culture at T-Systems and we all have an impact on the business results. Ultimately, it is our people that make it happen! #peoplemakeithappen

Success depends on each of us being open to new ways of thinking and acting. Everyone contributes to the development of a culture that offers all of us the opportunity to develop, grow and achieve our results. Now, it’s up to you! Are you ready to own your contribution and live the T-Mindset?

#t-mindset #Iownit #peoplemakeithappen

• Managing of Service Level Agreement Reporting
• Administration of Contracts and Purchase Orders with Clients and Partner Vendors
• Assist in billing administration to clients
• Making Payments to Vendor & Billings to Client
• Providing IT Application Support for Clients
• Documentations of Standard Operation Procedures

Requirements

• Minimum Diploma in Business or Information Technology
• Minimum 1 year of administrative experience
• Excellent Interpersonal & communication skills
• Interested in Technology & Good with numbers
• Proficient in MS Office

We are an award winning tuition & enrichment school and social enterprise looking for passionate educators to come on board our team. In total, we have 6 learning centres located in the East and West regions of Singapore.

We are hiring teachers passionate towards the arts and are motivated to pass on the language skills to students. Teachers should have relevant teaching experience in the Chinese Language and be able to motivate students and teach positively, as according to our school's philosophy.

Requirements

• The candidate must be a team-player and work in line with the interests of the company.
• Good work ethics is a must.
• Candidate must exhibit positive communication toward students, colleagues and customers.
• Be highly proficient in the Chinese Language and familiar with the Singapore syllabus.
• Basic IT skills required.

Work scope

• Deliver assigned classes to the best of capability.
• Design and improve the teaching resources of the company.
• Assist students in the understanding of key concepts being taught in schools.
• Review student's curriculum and answer their doubts regarding those topics.
• Assist the centre manager in other matters assigned.

Interested candidates please apply.

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• English tutors
• Chemistry tutors
• Mathematics tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Outstanding career growth and progression

Amazing incentives and Allowances

Friendly Work Environment

Attractive Work Package

As our company continues to expand, we are looking for professional, enthusiastic and outstanding individuals to join our team.

. Candidate should preferably possess at least Professional Certficate/NiTEC in beauty and wellness with 5 years of related experience.

. Candidate without relevant experience will be considered fro the position of trainee beautician with training provided

Job Responsiblities

. Handle enquries from customers

. Provides professional advice to customer on suitable products and treatments

. Provide a diverse range of beauty treatments for customers including facial, waxing, hair treatment, treading, bleach, Pedicure & Manicure, Henna Design, Keratin Treamement, Hair Rebonding & Highlights & etc

. Update of customer particulars, purchases and treatments records

If you are looking for a rewarding career, you are invited to send your updated resume or call us.

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

Overview:

• Salary: Up to $2500 (Basic) + Allowances (Laundry $30, Handphone $70)
• East Region (Ubi Area)
• Working Days: Mon - Fri 8:30am to 5:30pm & Saturday 8:30am to 12:30pm

Job Responsibilities:

• Efficiently manage service administration to ensure optimal customer satisfaction.
• Respond promptly and courteously to customer inquiries and service bookings.
• Provide technical advice and suggest supplementary workshop services to meet customer expectations.
• Conduct road tests and basic diagnostic checks with customers.
• Offer accident claim advice, provide repair quotes, and handle necessary administrative tasks.
• Assist corporate customers with both administrative and technical support.
• Keep customers informed about repair progress and ensure timely job completion.
• Manage bike bookings and prioritize services as needed.
• Collaborate with the Workshop Supervisor to ensure an efficient workflow and meet sales targets.
• Monitor unpaid bills and follow up on outstanding credit.

Job Requirements:

• Hold a valid Class 2B driving license.
• Possess NITEC or equivalent qualification.
• At least 2 years of similar working experience in automobile industry

For interested applicants, kindly click "Apply Now" to submit your application or Whatsapp to +65 8907 7978 (Calvin)

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Lam Kar Wye (Calvin) R22107858 | Recruit Lync Pte Ltd 22C1000

Happy Tutors Learning Centre is an education centre that aims to provide the highest quality of bespoke education services to our students. In our student care, we are focused on the quality of character building as well as academic excellence in order to best help the students. We are also committed to contribute back to the society and are registered as a Social Enterprise, a membership of the Singapore Centre for Social Enterprise (Raise).

This is where students EVOLVE into greater persons.

Job Description

• Provide a holistic programme with a strong emphasis on social values and character building.
• Guiding of school homework and the discovery of new knowledge for students to achieve academic excellence.
• Maintain an open communication with parents with regards to their children’s development.
• Ensure the safety and security of the children at all times.
• Be great team player amongst the centre colleagues.
• Have a positive attitude.
• Handle any other ad-hoc duties as assigned by the Supervisor.

Applicant Requirements

• Minimum O Levels.
• At least 1 year experience in student care or student-related activities.
• Good communication skills is a priority.
• Good work ethics and knowledge.
• Have patience and understanding of children's behaviours and psychological needs.

Location: 609 Bedok Reservoir Road

Working Hours: Mondays to Fridays 12pm to 6pm (any 2 days)

Interested candidates please apply.

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.