If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Receptionist/Front Desk

ASPINE Wellness is seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing excellent customer service, managing appointment scheduling, and assisting with administrative tasks. Responsibilities include greeting visitors, answering calls, handling patient inquiries, and maintaining a welcoming clinic environment. Strong communication skills, professionalism, and a positive attitude are essential.

Key Responsibilities:

• Greet patients and visitors warmly
• Manage appointment bookings and patient records
• Handle phone calls and inquiries
• Assist with administrative duties as needed

1. Troubleshooting, servicing and repairs of all devices Laptop/Mobile/Desktop

2.Providing high-level technical support to external customers at their location

Interfacing with cross-functional work teams such as field applications, customer support/services, product management.

3.Creating and maintaining service information in the company enterprise database

4.Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application.

5.Updating the software, in case of software related issues.

6. Cloud Based MS Office and Accounting Application Expertise.

Industry: Hardware and Networking

Functional Area: IT Hardware , Technical Support, Telecom Engineering, Cloud Technician.

Role: Senior Service Engineer/Technician

*must willing to fly customer zones as per project assigned.

Employment Type: Permanent Job, Full Time

* 8 to 12 years of experience performing Service Engineer in a large enterprise environment

* Exceptional customer service skills with expertise in troubleshooting, diagnosing and solving complex

computer-related problems.

* Ability to work professionally with all levels of client organization staff.

*A wide degree of creativity, leadership, and latitude is expected.

*Relevant and demonstrable technical support service experience in a software environment.

*Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Holland Village.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Minimum Diploma
• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Fresh graduates are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium Corporate Wellness membership benefits
• Located near MRT station
• Career growth with structured training opportunities

6 days work week, 12 hours shift each day with two 45 min meal break (provided by hotel)

Job scope:

- Scheduling of work days and timings of workers

- Supervising work done by workers

- Managing a team of workers under you

- Guiding new workers

Plus point:

- Experienced in housekeeping

- Experienced in management

Job Summary

We are seeking a driven and versatile Brand and Marketing Manager/Coordinator to support marketing initiatives and coordinate brand efforts. This role combines strategic marketing execution with administrative coordination to support business objectives. The ideal candidate will have strong content writing skills and a deep understanding of marketing and marcoms. This position focuses on developing impactful campaigns, managing marketing activities, and ensuring effective communication across channels.

Key Responsibilities:

• Collaborate with the team to develop and implement comprehensive marketing strategies and brand campaigns.
• Manage day-to-day brand and marketing initiatives, ensuring alignment with overall business goals.
• Develop content strategies and create marketing materials, including writing high-quality articles, blog posts, and social media content.
• Coordinate between departments and external partners for smooth campaign execution.
• Handle administrative tasks such as scheduling, reporting, and tracking marketing projects.
• Monitor market trends, competitor activities, and provide insights for improvement.
• Support the development of marketing materials for various platforms (social media, website, email).

Qualifications:

• 5+ years of experience in brand marketing, coordination, or related roles.
• Strong content writing skills with experience in developing engaging brand-related content.
• Outstanding organizational and multitasking abilities.
• Ability to work collaboratively and support cross-functional teams.
• Familiarity with marketing tools, analytics, and digital platforms.
• Excellent communication skills, with proficiency in Mandarin considered a plus.
• This is an in-office role, and the candidate must be comfortable commuting to the office location.

- HANDLE EXPORT SALES RELATED ACTIVITIES & DOCUMENTATION;

- PROCESS CUSTOMERS' PURCHASE ORDER INTO SALES CONTRACT;

- PREPARE LOCAL SALES INVOICES; & EXPORT SALES INVOICES + SHIPPING DOCUMENT;

- SUPPORT BUSINESS DEVELOPMENT MANAGER TO FOLLOW UP ON SALES PROPOSAL WITH PROSPECT;

- PROFICIENT WITH MICROSOFT OFFICE; MUST BE STRONG IN EXCEL;

- TEAM PLAYER WITH ABILITY TO WORK INDEPENDENTLY;

- POSITIVE WORKING ATTITUDE, METICULOUS & PROACTIVE;

- GOOD TIME MANAGEMENT & GOOD ORGANIZATIONAL SKILLS

INTERESTED PLEASE EMAIL RESUME WITH CURRENT PHOTO TO [email protected] OR CALL LI MEI @ 97267030

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Holland Village.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

1. Build effective scrum/agile sprint framework for development teams (backend, web frontend, mobile frontend, QA)
2. Lead standups and meetings, record minutes and allocate engineering tasks via Jira
3. Define project goals and schedules, and assign resources based on set priorities
4. Remove tech and business/operational blockers, or escalate where necessary
5. Ensure project deliverables are met within set deadline; increase overall efficiency of engineering team

Requirements:

1. At least 5 years of experience in tech/IT project management; overall company program management experience a plus
2. Experience in using Jira / Confluence, including ability to set up sprints, organize epics/stories/tasks, storypoint allocation, etc.
3. Strong organizational and communication skills, with excellent verbal and written ability in English and Chinese is required for effective communication with stakeholders, based in English and Chinese-speaking regions.
4. Ability to work with distributed or remote teams
5. PMP / Agile / Scrum certifications preferred
6. Strong sense of business and product priorities, with ability to relay to engineers, product, ops and other business stakeholders, and anticipate as well as remove blockers ahead of time

Requirements:
- Min: 2-3 years relevant experience
- Qualification: Min O'Level/A Level or equivalent
- Fluent in Mandarin and English

Responsibilities:
- Attend to walk-in or call-in clients’ enquiries in proper manner and right attitude. Arrange appointments efficiently to minimize client’s waiting time.
- Register new client and brief clinical procedures when necessary. Solve client’s concern and problem with best effort.
- Collect client’s feedback and direct client complaints to correct channel. Provide general cleaning and troubleshooting of hearing aids.
- Prepare and monitor hearing aid/ear mould/accessories orders.
- Keep proper record and update hearing aid and accessories inventory, client database and financial data.
- Perform billing and payment collection and payment collection in timely manner.
- Assist in sales and promotional activities when required.
- Maintain clean, tidy and hygiene working environment.
- Professionally attired to work.

A Chemical MNC base in central region is seeking for a Customer Service to perform end to end order fulfilment.

• Process customer orders and place orders with supplier according to customer requirement, prepare reports of outstanding orders for customers
• Monitor and manage inventory level and highlight slow-moving inventory and avoid dead stock
• Coordinate with warehouse personnel regarding the availability of materials stored in the warehouse and resolve issues/discrepancies, as needed.
• Monitor customer outstanding order quantity and accounts receivables
• Coordinate with Sales Team to ensure smooth delivery of goods to customers
• Build long-term relationships with existing and potential business partners including 3rd party logistic service providers and attend to customer & supplier enquiries
• Handle shipment documentations and ensure compliance to government’s tax regulations guideline
• Manage Letter of Credit (LC) transactions

Requirements:

• Min. Diploma Holder (Logistics, Business Admin, Supply Chain Mgmt.) and above
• Preferably 3-4 years of relevant customer service working experience
• Good knowledge of SAP system (Logistics) & Microsoft Excel
• Meticulous in figures
• Able to work independently with minimal supervision
• Excellent communication, interpersonal and computer skills

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.

• Attend to all incoming phone calls, enquiries and deliveries promptly.
• Attend to walk-in students, teachers, parents, visitors and school stakeholders with care and empathy.
• Contact parents of unwell students to be taken home or students who have been absent from school.
• Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.
• Man the General Office reception counter and ensure it is clean and tidy.
• Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teachers’ trays, filing, collating and printing of documents.
• Call & engage with parents for administrative matters e.g. GIRO forms, financial aid supporting documents.8. Perform adminstrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.
• Assist with other ad-hoc tasks as assigned by the school e.g. P1 registration exercise, emergency exercise etc.

Qualifications

• Minimum 2 year’s experience in front desk reception duties.
• Relevant reception experience in a school setting would be highly advantageous.
• Experience with administrative work using basic MS Office (Word, Excel).
• GCE “O” level certificate with at least 2 “O” level passe

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 years of relevant experience in human resources function, preferably in F&B industry (Optional)
• Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

Officers - Converts' Care & Social Services

RESPONSIBILITIES:

We’re seeking two enthusiastic team players to join our Converts Care & Social Services Division!

• 1. You will be a vital part of our creative team, designing and implementing engaging program activities. Your organizational skills will shine as you provide operational, logistical, and administrative support, develop essential materials, and connect with agencies to address public inquiries. Plus, you will have the chance to support various programs within our divisions!

• 2. In this role, you will manage our monthly Financial Assistance Applications with care. You will maintain client information, conduct follow-ups, and prepare insightful case reports. You'll also keep our Financial Assistance database up to date and assist with program activities, including coordinating meaningful house visits.

REQUIREMENTS

• A minimum Diploma from local polytechnic or other relevant recognized institutions
• At least 1 year of related working experience
• Strong understanding of procedural guidelines and practices.
• Good interpersonal skills and able to work well in teams
• Excellent customer service and problem-solving skills
• Able to multi-task and work well under pressure
• Knowledge of Microsoft Office and other office management tools and applications

We offer a remuneration package that will be commensurate with your qualification/s and experience. All new employees will be appointed on a contract basis. We thank all applicants for their interest in the position. We regret that only short listed candidates will be notified.

Role description

· Cleaning of the centre

· Food preparation for clients

· Give full companionship to client(s), if requested

Know-how

· Mopping floor

· Cleaning windows

· Washing dishes

· Basic culinary skills and food hygiene

Responsibilities

· Sweeping or vacuuming floor or carpets

· Cleaning windows and glass doors

· Wiping and sanitizing the tables and gym equipment

· Clearing of rubbish bags

· Buying meals for clients

· Preparing meals for clients

· Providing simple housekeeping chores

Aims

· Keep the centre clean

· Prepare meals for clients

· Wash up the dishes

Most important stakeholders

· Center Manager: reporting

· Employees of Hovi Care

Job Description

• Maintain and rectify electrical, mechanical and engineering works, plumbing, fire safety equipment and all other auxiliary services of the organisation and its premise.

• Execute/operate and ensure all audio-visual equipment for conferences and events are in good working condition.

• Perform routine maintenance, corrective and preventative maintenance and regular tests on building equipment and facilities.

• Ensure the general cleanliness and maintenance of all work areas, control rooms and Maintenance Office.

• Analyse maintenance concerns from other departments; produce Job Order Forms and follow-up to ensure concerns are rectified.

• Report any suspicious or hazardous concerns to the Assistant Security Manager, housekeeping matters to the Executive Housekeeper and maintenance defects to the Maintenance Manager.

• Comply with regulatory and organisational Workplace Safety and Health (WSH) policies and practices.

• Report accidents, near misses and incidents in accordance with WSH reporting practices.

• Ensure compliance with Environmental Management Systems (EMS) standards and practices.

• Ensure compliance with Environmental Sustainability regulatory and organisational requirements.

• Engage in continuous improvement initiatives to improve time, cost and quality management.

• Assist in all official events and functions of the organisation.

• Any other duties as assigned.

Job Responsibilities

• NITEC, NTC Grade 3, a Professional Certificate or equivalent.

• Higher NITEC Building Facilities or related field will be advantageous.

• 3 years technical experience or more with 2 years in building and/or Hospitality Industry.

• Matured, proactive with positive mindset.

• Ability to multi-task and work under pressure.

• Guest-centric with passion to serve.

• Excellent interpersonal, with good communication skills.

• Ability to perform independently and as a team.

• Able to work 6 days work week with 3 rotating shifts.

• Working location is in Orchard area.

For more information about the Company, please go the website: https://www.relcih.com.sg/

Interested candidates please send your resume to [email protected] or contact HR @ 9149 3159.

Walk in Interview:

Location:

30 Orange Grove Road,

Singapore 258352

Level 3

Time: 9.00am to 5.00pm (Please avoid lunch time 12.00pm to 2.00pm)

Responsibilities:

• Provides training administration training programmes
• Maintains, compiles and updates participation and training records
• Prepares and compiles submissions of reports for management information and reporting
• Handles training procurements and processing of payments
• Performs other duties as assigned

Requirements:

• Proficient in MS Office, especially Excel, PowerPoint, Outlook and Word
• Possess good command of English, communications, presentation and interpersonal skills
• Prioritize tasks within tight timeline
• Reliable, meticulous and able to work independently

Scope of work:

• Handle front desk duties which includes attending to all enquiries i.e. phone, emails and walk-in guests, visitors and students.
• Assist with the dissemination of daily relief planning arrangements and instructions to teachers and relief teachers;
• Manages packing and distribution of collaterals from MOE and other agencies;
• Attend to sick and injured students, calling parents where necessary;
• Open and record in-coming mails, and distribute to respective recipients;
• Manages the updating of staff pigeon-hole if there is staff movement;
• Assist in P1 registration and administration matters;
• Prepare/pack exam materials (writing pad and OAS forms);
• Perform general filing and data-entry tasks;
• Assist AE/CSO with issuance of financial assistance letters, where necessary;
• Provide logistical and admin support for school events; and
• Any other administrative duties when required

Skills and experience:

• At least one year experience working as a front desk receptionist in school setting and general administration
• Good communication skills and comfortable engaging stakeholders
• Familiar with Microsoft Office applications
• Ability to multitask with good time management
• Preferably to have knowledge in first aid
• Preferably to be a hands-on person

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 year (ie 1 Jan 2026 to 31 Dec 2026).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break

• Fridays: 7:00am to 3:30pm, inclusive of 0.5hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: L2 Production Support

Job Requisition Number: JR43973

Job Level: 7 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) Wholesale banking IT division in Singapore is looking for an experienced contract-based programmer to join its Cash and Trade production support team. Main role of the position is to support the bank’s Financial Supply Chain Management (FSCM) solutions, Trade/Factoring application, Payment, Receivables and Pricing. Covering Payment Products such as SWIFT Telegraphic Transfer, Demand Draft, Cashier’s Order, local RTGS payment, GIRO and cheque issuance, plus applications for international trade and FX rates broadcasting system. Support is applicable to Singapore and regional countries in the eastern and western block.

Support will be responsible for level 2 application incidents, production application maintenance, installations, system upgrades, application patches as well as manage vendor engagements. Daily job scope involves working with various system administrators, job schedulers, development teams, users and computer operators to provide prompt and effective production support for the above products and applications, mainly in distributed system.

Key Responsibilities

• At least 7 years of software development and production system support experience in the financial industry is preferred.
• Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.
• Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration
• Incident Management / Problem Management / Capacity and performance management
• Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.
• Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.
• Ability to foster a proactive team environment focused on technical remediation of Production Environments.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.
• Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.
• Strong in change management control, good documentation skills and high problem solving skills.
• Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support
• Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.
• Understanding of ITIL methodology would be highly advantageous.

Key Requirements:

• Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.
• Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.
• Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.
• Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.
• Work with cross functional teams to troubleshoot and resolve complex issues.
• Performance analysis and fine tuning of industry cut off time-sensitive systems.
• Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.
• Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.
• Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.
• Support system resiliency activities such as DR exercise, BCP and system improvement planning.
• Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.
• Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
• Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.
• Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About the role

The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate.

What you will do

Client Services

• Responsible for overall client relationship for dedicated accounts allocated to him / her.
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market to build and grow Ipsos credibility and business with client.
• Works closely with the Research Director and Head of CX to ensure retention and growth across his / her accounts and overall CX.

Business Management

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, to identify and propose potential opportunities with existing and new clients.
• Works with the Research Director and Head of CX to prepare proposals that deliver key thinking on business challenges.
• Ensures all projects are delivered on time, within budget and billing is up to date.
• Supports the Research Director to develop skills and coach junior team members to provide expertise in CX solutions and methodologies.
• Contributes to the overall wider CX team collaboration and culture.

Execution and Delivery Management

• Responsible for the overall research design of their client projects. Including all elements from setup i.e. sample design, questionnaire design through to delivery of results.
• Oversee the supporting teams to ensure flawless execution of all market research projects from design to delivery
• Responsible for the analysis, insights and recommendations on research projects.
• Presents compelling insights through storytelling to client in a way that evokes confidence and expertise to deliver actionable insights for client business impact.

People Management

• Responsible for the management of direct reports.
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization.

Thought Leadership

• Contributes to company and CX strategic activation plans and thought leadership initiatives.

Who you are

• At least 5 years of strong Market Research Experience (preferred CX experience)
• Strong innovative research and analytic skills
• Quantitative and Qualitative experience
• Strong client industry knowledge
• CX solutions and skills (preferred)
• Advanced analytical skills
• Proficiency with the MS Office package
• CX Technology experience (an advantage)
• Ability to learn other software packages

ATLAS, a renowned venue at the forefront of Singapore’s prestige cocktail scene, is searching for a Guest Service Executive to become part of our Host team, driving excellence in Front of House service.

About ATLAS Bar Singapore:

Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:

We are on the hunt for our next Host superstar. We want a dynamic hospitality service professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment.

As a valued member of our staff, you'll develop and gain invaluable guest relation experience, as well as being exposed to F&B knowledge while working alongside industry experts. Take the satisfaction of your contribution to the overall success of our drinking and dining experience. Our commitment to growth extends to our employees, and if you have a genuine passion for all things drinks and food, ATLAS is the ideal place for you to thrive.

Ideally you will have had exposure in top-tier guest experience, electronic reservations systems (such as Seven Rooms) within a European drinking and dining establishment. However, a genuine desire to provide sincere, committed service leading to return guest satisfaction is considered a greater requirement for the role.

This is a position for someone who wants to make an impact and create a career in the hospitality industry. On offer is the ability to be promoted through our ranks, for someone showing skill and determination.

Duties and Responsibilities:

• Coordinate the welcome desk and ensure all guests that enter ATLAS are greeted and seated.
• Facilitates all guest needs and expectations in ATLAS by providing exceptional service.
• Provide service that reflects the high standards of ATLAS and exceed all guest expectations.
• Ensure the effective inter-departmental communications are conducted in a professional manner.
• Ensure that all standard procedures, rules, regulations and sequence of service are implemented.

Do you thrive in a fast-paced environment?

At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.

If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or just starting your journey in hospitality, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Are there other benefits?

Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.

Join our team and enjoy fantastic benefits, including:

• Monthly Service Charge: As a member of our team, you'll have the opportunity to earn a monthly service charge. Your dedication and outstanding service will definitely be rewarded.
• Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
• Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.