Total 1,643 Customer Service job vacancies in tanglin road

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Tuition Centre looking for Full-Time Teachers

Loves teaching young kids to young adults? Passionate in guiding the students in the education direction? This is the place for you! We are a team of passionate individuals working together as a team to bring out the best in our students, and we are expanding to look for more like-minded professionals to join us!

In return to the suitable candidate, we offer attractive remuneration packages, performance incentives, annual bonus, and promotion. Come join our fun and vibrant team, and be a part in our quarterly team events! We are located in Bugis, a convenient location for all!

Vacancies: 3

1.One vacancy for English Teacher: teaching primary and secondary students

2.One vacancy for Math/English Teacher: teaching Math and primary English

3.One vacancy for Science/English Teacher: teaching Science, Physics, Chemistry or Biology and primary English

Requirement: Candidates must be able to communicate fluently with Chinese parents in their Mother Tongue.

Courses Provided by Miles Education

Cambridge KET/PET English Course

AEIS Course

Govt School Primary Course

Govt School Secondary Course

English Prep-Course for International School Admission Exams: WIDA, iTEP Slate Test, TrackTest, CAT4

IGCSE Course

IELTS Course

*The teachers will be assigned courses based on their competency and qualification.

JOB SCOPE

1) Teaching

2) Course planning and preparation (course structure and basic materials are provided by Centre)

3) Academic material preparation

4) Student feedback

5) Homework marking

6) Academic assistance

WELFARE

1) Work Pass application (if required)

2) Paid annual leave

3) Comprehensive training

4) Other employee welfares (to be discussed personally)

5) Salary (to be discussed personally)

6) Bonus (to be discussed personally)

7) Performance incentives

JOB REQUIREMENT

1) Bachelor Degree, equivalent or higher

2) Knowledge of Mandarin and English is essential for communication to all stakeholders

3) Basic IT knowledge is preferred, as we also conduct online lessons using online meeting applications (e.g., Tencent)

4) Highly responsible in their job

5) Patient and passionate in communicating with all students and parents

6) Eager and capable to learn and earnest

7) Weekend Work is required

PREFERRED CANDIDATE’S BACKGROUND

1) Possessing professional certificate relating to education industry

2) Having Singapore primary and/or secondary education experience

3) Certificate/diploma/degree offered by local Poly Technique or University

4) Obtain Grade B or higher score in O level English and Grade A or higher score in O Level Math or Science

5) Possessing 7.0 or higher score in IELTS

6) Capable of teaching other subjects besides English and Math

7) Singaporeans, PR and foreigners are all welcome to apply

APPLICATION PROCESS

1) Attach your CV, education certificates and transcripts (PSLE, O Level, A level or equivalent, Degree), and Cover Letter (if applicable)

2) Qualified candidate will receive interview invitation.

3) Interview outcome will be released in 1-2 weeks by email.

✅ Funeral Industry

✅ UP $3800

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Manage a team of Customer Service Officers and a housekeeper
• Attend to all enquiries from customers
• Assist operations team when required
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 2 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

We are hiring for spa therapist with experience of at least 1 year. Must be friendly, good working attitude and responsible, with good customer service is a must. Possess good problem solving skills. Training will be provided for those without experience.

Kindly contact Ms Crystal Wang at 92998757 for further details.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Description

• Oversee and manage the designated Coffeeshop or Food Court and its operational and manpower planning
• Monitor and be responsible for sales performance of respective outlets
• Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies
• Ensure food safety regulations are followed as according to SFA’s policy
• Involve in investigation of issues relating to customer complaint (Service and Product Quality)
• Attending to customers’ needs, complaints and enquiries
• Recruit, train, supervise and develop staff
• Perform related duties/tasks as required

Job Requirements

• With passion in working in F&B industry and its operational processes.
• Able to work on weekends and public holidays, 6-day work week.
• Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.
• Able to work independently and in a team.
• Excellent interpersonal skills with the ability to communicate with all level of employees.
• Good communication and interpersonal skills
• High initiative and positive attitude

An exciting Halal concept restaurant is looking for cheerful and vibrant candidates for the position of service crew.

Candidates must fulfill the following criteria.

- Service-oriented and personable

- Able to work under pressure

- Good working attitude

- Able to work well in a team

- Physically fit as restaurant is 2 storeys

We're Hiring!

If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be part of a fast-growing startup where teamwork and collaboration are encouraged, and everyone is valued as an important contributor in the organization.

Customer Success Specialist

For this position, you will be expected to deliver an excellent level of service to all clients, proactively connect with clients to drive customer satisfaction and usage. Working in a fast paced, challenging and dynamic environment, the customer success and training team enjoys the responsibility of delivering our suite of products to our clients across various industries.

Responsibility

• Own the entire relationship with assigned clients, including onboarding, training, adoption, retention, and satisfaction
• Proactively contact customers post-implementation to ensure customer satisfaction by developing healthy customer relationship and improve customer experience
• Drive product adoption and increase usage
• Advocate for customers by capturing feature requests and feedback
• Develop and maintain customer-success strategies and best practices, as well as customer- support content
• Communicate effectively with both internal and external stakeholders to better understand customer needs, maximize retention and growth, and share learnings
• Maintain existing customer-success metrics and data as directed

Qualification

• At least 2 years of customer success or related experience on IT software solutions
• Able to prioritise tasks and maintain a professional approach under pressure
• Passion to drive customer success and focus on creating value for the customer
• Strong MS Office skills and must be comfortable using software applications
• Strong verbal and written communication skills
• Excellent analytical and organizational skills.
• Must be Singapore citizen or PR

If the above fits what you’re looking for, contact Leon at [email protected].

About us:

Doxa Holdings is a young startup that is developing a best-in-class enterprise platform that connects buyers, suppliers and financiers seamlessly. To learn more about Doxa please visit us at www.doxa-holdings.com.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• Raffles Courtyard

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field or minimum of 6-12 months hands on experience in food service position, similar operations style.
• Retail or guest interaction experience.
• Food and/or beverage knowledge (personal interest/professional).

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Can work as part of a team.
• Guest and people oriented.
• Creative and open-minded.
• Flexible and adaptable to different working locations.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Roles & Responsibilities

Career Description:

• Independently handle a portfolio of Singapore private limited companies' clients for routine bookkeeping, payroll processing, GST, Corporate Tax and XBRL filing and meet ACRA and IRAS filing deadlines.
• Assist clients in preparing their monthly, quarterly, or annual management accounts.
• Responsible for preparing Unaudited Financial Statements (UFS) for the clients following Singapore FRS (Financial Reporting Standards).
• Assist clients with the preparation of quarterly GST returns, annual tax computations, and Form C or Form C-S and Appendices for submission to the IRAS.
• Liaise with and advise clients on on-going company's bookkeeping, payroll related, ACRA and IRAS related matters.
• Assist the Managers to guide and/or review Executives’ work in handling day to day business outsourcing services.
• Support the Managers in the transition of the accounting, GST, Corporate Tax transfer records from the take-over business and on boarding of new clients.
• Assist the Managers to implement new software, improve SOP, workflows and processes and ensure the team comply with relevant statutory acts and filing deadlines.
• Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis
• Develop and maintain professional relationships with clients; and
• Liaise with external parties and service providers of our clients, where necessary.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under ACCA, SCAQ and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Technology savvy, excellent interpersonal, written & oral communication and analytical skills.
• Possess initiative and ability to work independently

The following is a plus:

• Can start work immediately

Teo Jian Rong

EA No. 23C1599
EA Personnel no. R1768774

The Inclusive Art Teacher plans and conducts art lessons for neuro divergent students aged 9 - 20+years.

Responsibilities are adaptation of curriculum, individualised learning, promoting sensory integration, talent development etc to facilitate learning and transition to independent learning.

• Degree / Diploma in Art teaching,
• Experience and training special needs and art therapy will be complementary to the role
• 2 - 3 years of experience in a similar role
• Willingness to learn and work collaboratively with SLT/ OT/ Teachers
• 8 am to 5 pm with 7+ weeks of paid school holidays
• Salary $3000 - $3800 based on training and experience.

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities:

• To review, implement enhancements, testing and monitor the new application processes of the In-house application processing system
• Conduct credit evaluation and approval of new personal credit card and corporate credit card applications adherence to the Company’s credit policies, risk acceptance criteria, and regulatory requirements
• Liaise and work with other business units to ensure a seamless process flow for credit applications
• To assist in analyzing existing members credit risks
• Assist to provide feedback on credit policies and processes that are affected by changes in the business environment
• To assist in project study and implementation
• Provide general and administrative support to the Credit Dept

Requirements:

• Minimum Diploma Holders or equivalent in banking/finance and/or accounting and/or business administration
• Able to read and analyze financial statements
• Possess strong analytical and communication skills
• Demonstrate excellent verbal and written communication abilities
• Proficient in MS Office applications such as Word, Excel, and PowerPoint
• Minimum 1 year relevant experience
• Dynamic team player with good interpersonal skills
• Meticulous and responsible
• Able to work under pressure

As the Technical Helpdesk Team Lead, you will lead and guide helpdesk members in end user/ Vessel-IT / subsidiary and agent support and implementation task. You will also be involved in supporting office and Vessel-IT project.

• Coach helpdesk on technical and work process
• To advice and be involved in process improvement
• Support and resolve in-house end users and vessel IT technical issues
• 2nd level support to helpdesk/TSS on End user and vessel issue
• Review the tickets and assign to helpdesk team
• Assist in daily backup operation
• Vessel IT System Security Implementations and Support for IMO compliance
• Attend to ad-hoc tasks as assigned by supervisor

Requirements

• Diploma in Information Technology/ Computer Studies or Nitec holder equivalent
• Prior experience in PC hardware/ software installation
• Possess good communication skills, both written and spoken
• An independent team-player who can work with minimal supervision
• No sailing is required however candidates will be required to board vessels under supervision
• Required to work overtime after official working hours (based on vessel schedules)

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description:

As a Centre Supervisor, you will play a crucial role in overseeing the daily operations and care provisions at our Day Care Centre (DCC). Your responsibilities will include performing intake assessments, supervising staff, coordinating programs and services, and ensuring the safety and effectiveness of the DCC. With your leadership skills and healthcare expertise, you will contribute to the well-being and quality of care provided to our clients.

Job Responsibilities:

• Conduct intake assessments and reviews of day care clients, overseeing Multi-Disciplinary Meetings for client reviews, including those in Day Rehab programs.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting activities, client reviews, and cleaning duties of care staff.
• Collaborate with the centre nurse and care staff to ensure clients' specific needs (Activities of Daily Living - ADLs) are met and effectively communicated within the team.
• Coordinate and plan programs and services with internal and external stakeholders to enhance the overall experience and outcomes for our clients.
• Direct, guide, and participate in the orientation and training of new staff, providing ongoing training and monitoring of care staff in providing care to day care clients and clients with dementia.
• Take charge of daily operations and care provisions for clients, supervising and deploying staff to ensure the Safety and Effectiveness of the Day Care Centre (DCC).
• Manage incidents in the centre related to staff, clients, and volunteers, ensuring resolution, proper reporting, and follow-up in accordance with policies and procedures.
• Collaborate with the Centralized Team to ensure accurate billing and charges for clients and follow up on staff-related matters.
• Work with the Cluster Lead to ensure the financial sustainability of the centre, contributing to budget planning and monitoring.
• Ensure accurate and timely documentation of communications, assessments, and processes to maintain compliance and facilitate continuity of care.
• Carry out other responsibilities and duties as assigned from time to time to support the overall functioning of the DCC.

Job Requirements:

• Recognized degree in a healthcare discipline, such as nursing or allied health, providing a strong foundation for clinical leadership.

Join Our Team:

If you're ready to take on a leadership role in healthcare and make a difference in the lives of clients at our Day Care Centre, we invite you to apply for the position of Centre Supervisor. Be part of a dedicated team committed to providing high-quality care and support to our community.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Job Description:

• Establish Individual Care Plan (ICP) of clients and implement intervention plans
• Assist in identifying clients with early onset of medical conditions
• Conduct group/individual activities and provide care for the clients
• Guide/assist clients in the activities such as exercises, games, handicrafts, outings
• Assist with the transportation and escorting the clients to, from and within the centre
• Serve meals and provide personal hygiene care
• Measure and monitor clients' vital signs such as blood pressure , heart/pulse/respiratory rate

Requirements:

• Certificate/ training in Healthcare preferred
• Relevant working experience, preferably in social service sector or healthcare industry an advantage

As a Category/Space Management Executive, he/she will work closely with buyers on sales and space utilization review of product categories to achieve targets set in category plans, manage maintenance of home shelf and promotion planograms in accordance to schedule and ensure planogram changes are implemented smoothly and on-time, as well as responsibility on the analysis report.

What Awaits You:

1. Effective range and assortment planning for planogram. Proper planning on execution with follow ups to ensure smooth process on Planogram Change as per schedule.

• Support in the timely maintenance and execution of all planograms to stores weekly via Spaceman Program
• Troubleshoot for Planogram issue between store & buyer.
• Assist in creation & smooth implementation of all planograms requested by Space Development Manager and Merchandise Manager
• Manage the accurate linking of planograms to all new and renovated stores
• Resolve any issues arising from space management (trouble shoot)
• Perform any other duties as assigned by Management.

2. Responsibility on regular and ad hoc analysis report

• Category productivity report
• Management weekly report
• Nielsen report for Marketing/Finance
• Any ad hoc report if any

3. Administration work on refit POG planning

• Update and tagging Planogram to space master.
• Update floorplan on any brand movement change

4. Perform any other duties as assigned by Management.

We Are Excited About You If You Have:

• Diploma in Retail Management or equivalent
• Minimum 1 year of relevant experience in FMCG retail
• Meticulous, detailed and highly organized
• Able to work independently
• Knowledge of Spaceman program
• Good communication skills
• Good analytical thinking skills & planning skills
• Ability to multi task
• Conceptualization skill of floorplan
• Good in Microsoft Excel and Microsoft Power point
• Digitally Inclined

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/watsons-personal-care-stores-pte-ltd/ for exciting updates.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Job Description:

1. Coordinate daily operations for Restaurant operations.
2. Manage other restaurants outlets by receiving other manager’s feedbacks.
3. Deliver good service and maximize customer satisfaction.
4. Respond efficiently and accurately to customer’s complaints.
5. Regularly review product quality, and sourcing for new vendors.
6. Daily reporting and inventory report to the Managing Director.
7. Ensure compliance with sanitation and Safety regulations.
8. Jointly coordinating and planning menu with Head Chef.
9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.
10. Control operational costs and identify measures to cut waste.
11. Train new and current employees on proper customer service, and service quality.
12. Implement policies and protocols from Company policy.
13. Any other Ad-Hoc as required by Managing Director. Job Requirements

1. Full-time position.
2. Good soft skills and management skills.
3. Disciplined, conscientious and meticulous (has an eye for details)
4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.
5. Mature and positive attitude.
6. Strong Leadership and Motivational skills
7. Good communication and interpersonal skills.