Total 1,458 Customer Service job vacancies in tanjong pagarr central singapore

• Act as front-liners giving excellent customer service at all times
• Fulfilling customer contractual appointments as main KPI
• Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
• Handling and planning of daily schedule for existing team of technicians
• Providing operational support to the technicians
• Application of permit to work for technicians
• Preparing of schedule letters to customer
• Raising of credit notes for any missed services
• Doing of posting and compilation of reports

• Diploma in any discipline or higher
• Experience in a call centre will be an added advantage
• Familiarity or experience with Customer Service preferred
• Possess good communications skills
• Effectively bilingual in English and another language (Spoken & Written)

• 5 days work week - 8.30am to 5.45pm
• Near Tai Seng MRT
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

Admin Duties

• Maintain the reception area in an orderly fashion.
• Conduct daily walkthroughs of meeting room, VIP room and the general area to ensure set up are according to the checklist for use/occupancy.
• Assist for daily operation in the setup of venue space. (Eg. Check projector, audio system working. top-up of beverage inventory)
• Perform day-to-day administrative tasks, including printing, scanning, filing documents, and processing paperwork.
• Answer incoming calls and update space booking status.
• Manage and update space booking using the event calendar.

Sales Duties

• Manage enquires via all the channel OSA online agency. (Training provided)
• Track and follow up on activities, including introducing the event space to walk-in clients.
• Assist in preparing quotation and other documentation required by client.
• Undertake other ad-hoc duties as required by the management.

Requirements

• Diploma and above.
• Minimum 1 – 2 years of experience in this hospitality industry is preferred.
• Highly motivated, with a positive mindset, good working attitude, strong customer service skills, and a sense of responsibility.
• Solution-focused with the ability to work independently and minimal supervision.
• Fluent in both English and Mandarin.
• Proficient in Microsoft Words, Excel, Outlook & PowerPoint
• Proficient in social media platforms (eg. Facebook, Instagram, Wechat, TikTok etc) will be a plus.
• IT Savy.
• Able to start work immediately or within short notice

Salary: $2200 to $2800 per month (Depending on experience)

Location: Tajong Pagar, International Plaza

Working Arrangement: Mondays to Sunday: 5 Day work week.

Off on public holiday

Key Job Purpose

• Project Management of systemisation solution including the workflow study for standard and customise solution regardless of Business Unit.
• Create the procedures and tools for Affiliates and Business Partners to support the Systemisation and workflow study from pre-sales till project closure.

Responsibilities

• Creating template and documentation related to Project Management for Systemisation.
• Creating template and survey form needed for workflow study.
• Leading and training member as a Project Manager for project.
• Govern and manage all projects with Risk taken care off.
• Supporting Sales in systemisation project by conducting workflow and presenting the draft solution to customers.
• Conduct training for Workflow/ project management.

Requirements

• Diploma or Degree or equivalent in Biomedical science/ IVD Information Technology
• 2 – 3 years working experience in IVD market
• Microsoft office, good communication skills.
• Maintains at all times the highest standards of professional and personal conduct when interacting with internal external customers.
• Prefer to have experience in handling of Hematology, Coagulation, Urinalysis products before.
• Travel requirements: 30% or less
• Customer focused.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

**Job Summary:**

We are seeking dedicated and enthusiastic individuals to join our Chez Suzette Service Crew team. As a Service Crew member, you will play a crucial role in ensuring exceptional customer service and maintaining a clean and welcoming environment for our patrons. You will be responsible for various tasks related to food & everage service, customer assistance, and maintaining the overall cleanliness and functionality of the establishment.

**Key Responsibilities:**

1. **Customer Service:**

- Greet customers warmly and assist them in a friendly and professional manner.

- Take and process customer orders accurately and efficiently.

- Address customer inquiries, concerns, and special requests.

- Ensure a positive dining experience for all customers by providing prompt and courteous service.

2. **Food Preparation and Presentation:**

- Serve the food in a timely manner, communicate with the chef.

- Ensure that food items are presented attractively and in a timely manner.

- Monitor food quality and report any issues to the kitchen staff or management.

3. **Maintaining Cleanliness:**

- Keep the dining area, kitchen, and service areas clean and organized at all times.

- Perform routine cleaning duties such as sweeping, mopping, and sanitizing surfaces.

- Monitor and refill condiments, napkins, and utensils as needed.

4. **Teamwork:**

- Collaborate effectively with kitchen staff and other service crew members to ensure smooth operations.

- Assist team members during busy periods or with tasks as directed by the supervisor or manager.

5. **Compliance and Safety:**

- Adhere to all food safety and sanitation guidelines.

- Follow company policies and procedures, including dress code and hygiene standards.

- Report any safety concerns or incidents promptly to the supervisor or manager.

**Qualifications:**

- High school diploma or equivalent preferred.

- Previous experience in a similar role is a plus but not required; training will be provided.

- Excellent customer service and communication skills.

- Ability to work in a fast-paced environment and remain calm under pressure.

- Strong attention to detail and a focus on cleanliness.

- Willingness to learn and follow company policies and procedures.

- Availability to work flexible hours, including weekends and holidays.

**Physical Requirements:**

- Ability to stand for extended periods.

- Ability to lift and carry stuff

**Benefits:**

- Food Allowance

- Transporation Allowance after midnight service

- Tips

- Incentive Programmes

**How to Apply:**

Interested candidates are encouraged to submit their resumes and cover letters to *****@chezsuzette.sg. Please include any relevant work experience and references.

Chez Suzette is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workplace.

Summary of role requirements:

• Looking for candidates available to work:Tuesday: Morning, Afternoon, Evening
  Wednesday: Morning, Afternoon, Evening
  Thursday: Morning, Afternoon, Evening
  Friday: Morning, Afternoon, Evening
  Saturday: Morning, Afternoon, Evening
  Sunday: Morning, Afternoon, Evening
  
• 1 year of relevant work experience required for this role
• Working rights required for this role

Quick apply

I am currently working with a global Medical Device business that are looking for a Field Service Excellence Director for APAC.

This is initially not a people management position but will have a great deal of influence on how individual countries perform their Field Service operations. You will be responsible for liaising with in-country teams (both technical and commercial) to develop the regional strategy, set KPI's, drive improvements and set up an internal help centre to improve the customer experience.

This is a new role for the business so will involve you deciding on your own work as opposed to completing somebody else’s.

The Field Service Excellence Director will be responsible for:

• Develop regional technical service strategies and C.O.E. (Centre of Excellence) models, optimizing cost while ensuring a seamless customer experience.
• Drive global collaboration for business process improvement, streamline workflows, and establish customer feedback mechanisms.
• Lead improvement projects based on strategy and KPIs, ensuring integration of new approaches.

The Field Service Excellence Director will be / have:

• Both hands on technical service experience as well as COE strategic experience
• Degree qualified
• Business Improvement Process experience

If you feel you would be suitable then please apply now.

Interested parties please get in touch with Piers Atkinson via [email protected] or Roselle Cuntapay via [email protected] for a confidential discussion.

Reg No.: R1871342

BeathChapman (Pte. Ltd.)

EA License No.: 16S8112

We’re hiring: Service Crew

Join the fun team at COL and work with people who are passionate about what they do.

COL is a new restaurant and bar in the heart of Keong Saik with casual dining and amazing food and cocktails.

Led by Chef Colin Buchan with extensive experience in London and Singapore working with Jason Atherton, Gordon Ramsay, Marco Pierre White, and Angela Hartnett.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Key Benefits:

• The opportunity to be part of an exciting and progressive start up venture with a drive and ambition to expand
• Competitive salary
• 5-day work week (Fixed Sunday & Monday off)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL
• Meal Allowance
• $100 Transport Allowance
• 14 Annual Leaves (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, Dental, TCM)

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front-Desk Support

• Flexible to be deployed to various locations around Singapore (North/East) occasionally

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

• Provide a high-level of support to our partners restaurants
• Understand the partner lifecycle and how the three verticals work together 
• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product
• Be the voice of our partners to provide internal feedback on how we can improve 

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

Waiter/Waitress is responsible for directing and coordinating all activities and also provides assistance to the staff/captain in the outlet and bar assigned, to ensure all established service standards and procedures are implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel.

Responsibilities

· Responsible for the service and bar operation of the outlet

· guiding all service and bar personnel assigned in the outlet, in the performance of their duties and responsibilities

· Directing all efforts in the service and bar to achieve the financial goals of the outlet

· Responsible for the consistent follow up in the implementation of the policies and procedures in operating the outlet

· Checking the sufficiency of operating equipment and supplies for service and bar

· Maintaining the hygiene standards in the outlet assigned

· Providing functional assistance to the staff during peak periods

· Scheduling sufficient manpower in the outlet to suit volume of business

· Maintaining a clean and wholesome ambience in the outlets, controlling room temperature, ventilation and lighting effects

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo.

• Liaison with trucking contractors for local deliveries.

• Create and maintain reports and files for all operations records, correspondence, plans and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• Update WMS, TMS on Cargo Status.

• Liaise with customers for all matters pertaining to shipments and deliveries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

This position requires minimum 1 years of relevant experience in Logistics industry.

Education:

Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc

Position Summary

This position is under sales support department working closely with internal / external customer and service provider on order fulfilment and shipment arrangement.

Job Description

· Complete order management cycle from order receipt to shipment fulfilment and invoicing through Dynamics 365 system

· Liaising with Own retail store(s) and external business Partners on commercial matters including pricing, lead time, orders processing, deliveries, inventory management and general sales support

· Placing Purchase orders based on received sales orders and stock replenishment

· Ensure timely and accurate updates in system for effective follow up

· Coordinate deliveries with appointed warehouse and transport provider to ensure shipment are fulfilled in a timely manner

· Accurately update inbound receipt of goods into system

· Overseeing Singapore inventories at our 3rdparty warehouse and assisting own retail stores

· handle return order and resolve order / delivery issues

· Ad hoc duties as assigned

· Sharing of best practices with team members to optimize processes and achieve efficiency improvements

Background

· Possess good knowledge about distribution and logistics

· Excellent communication skills and administration skills

· Cheerful and outgoing personality with a high level of self motivation

· Result and customer oriented – very good understanding of internal and external customers’ needs

· Able to work independently and Pro-actively

· Possess good scheduling and multi-tasking skills to meet deadlines

· Be organised, focused on quality and pay attention to details

· Good knowledge of Dynamics 365 ; MS Office products and other MRP systems

· Speak fluent English for handling English speaking people

Additional requirements :

Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

3 years related working experience

Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Come and be a part of our team as an Oral Health Therapist! We are looking for motivated individuals who can assist our dental team in performing essential dental treatments like oral health maintenance, scaling and polishing, and providing oral health instructions to patients.

To be eligible for this position, you should have a minimum Diploma in Dental Hygiene and/or Dental Therapy, and be registered with the Singapore Dental Council. It would be preferred if you have at least 1 or 2 years of experience in the field. Proficiency in clinical skills and maintaining high infection control standards are also important.

In addition to your technical skills, we value candidates who are customer service oriented and possess excellent communication and interpersonal skills. As an OHT, you will need to be able to multi-task and thrive in a fast-paced, dynamic environment.

If you are passionate about oral health and want to make a difference in the lives of patients, we would love to have you on our team. Join us today and embark on a rewarding career as an Oral Health Therapist!

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.