Total 45,965 Customer Service job vacancies

We are looking for enthusiastic residents to join our team as Food Service Associates. The ideal candidates will prepare and assemble food according to the menu, deliver dishes to customers, and maintain cleanliness in the dining area. This role is vital in ensuring a pleasant dining experience for our guests.

Key Responsibilities:

• Accurately assemble food items according to the menu specifications.
• Deliver prepared dishes to customers' tables promptly and courteously.
• Clean and sanitize tables and dining areas after customers have left.
• Provide friendly and efficient service to all customers, addressing their needs and ensuring a positive dining experience.
• Prepare and set up the dish-out station for efficient service during peak hours.
• Assist in monitoring stock levels, report shortages (if any) to the supervisor, and receive deliveries.
• Follow all health and safety regulations and guidelines.

Qualifications:

• Experience: Previous experience in a similar role is a plus but not required.
• Skills: Strong customer service skills, ability to work in a fast-paced environment, and excellent communication skills.
• Physical Requirements: Ability to stand for long periods, carry trays, and perform repetitive tasks.

Benefits:

• Opportunities for career advancement within the company
• Staff meals and discounts
• Supportive and friendly work environment
• Annual Leave / Public Holiday / Medical / Performance Bonus

Location: Tampopo Grand @ Orchard

391A, Orchard Road #04-28, Takashimaya Shopping Centre, Singapore 238872.

How to Apply:

Interested candidates are invited to email the resumes to: [email protected] or whatsapp to 96963684.

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Working Location: Orchard | Novena
• Working Hours: 5.5 days | Mon - Fri 8:30am - 6:30pm | Sat: 8:30am - 1pm
• Salary (Commensurate with experience): Basic + Variable Bonus
• Duration: Perm
• Industry: Healthcare | Eye Clinic

Responsibilities:

• Attend to public enquiries of services available
• Liaise with relevant departments to address patients’ feedback and concerns in a timely and appropriate manner
• Evaluate feedback forms and work with various stakeholders to identify potential service gaps and feedback that require intervention
• Ensure Feedback forms’ data are entered promptly and accurately into the database, and coordinate family conference where necessary
• Provide administrative support to the department, including minutes writing, preparing presentation materials, and collating and analysing of data

Requirements:

• Atleast 2 years of relevant experience in healthcare and/or customer service environment will be an added advantage
• Possess good organizational skills, strong sense of responsibility and the ability to manage complaints, enquiries and feedback
• Knowledge in statistics and data management would be an advantage

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Assess the community health and social care needs
• Coordinate support and service placement (where required)
• Develop and implement calendar plan of social and health activities for seniors
• Monitor service users' physical/emotional/social need and conduct care assessment
• Individualised Care Plan for each service user with relevant stakeholder and encourange to participate in programmes and activities
• Participate in case management discussions with external service providers
• Perform community profiling and identify the needs, interests and capabilities of residents
• Monitor and statistics and records of the services rendered
• Documentation of case notes
• Facilitate timely and appropriate service referral and provision to seniors
• Provide case management services

Requirements :

• Singaporean Only
• Diploma/Degree in Social Work
• 2 years of experience in Social Service Sector
• Able to assist with Basic translation from English to Mandarin
• Full Time Position; Mon to Fri 9am - 6pm

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Working Location: Orchard | Novena
• Working Hours: 5.5 days | Mon - Fri 8:30am - 6:30pm | Sat: 8:30am - 1pm
• Salary (Commensurate with experience): Basic + Variable Bonus
• Duration: Perm
• Industry: Healthcare | Eye Clinic

Responsibilities:

• Communicating with patients to get detailed case histories;
• Examining the eyes of patients of all ages to detect signs of injury, disease, abnormality or vision defects;
• Being aware of signs and symptoms of general health conditions (eg. Diabetes);
• Examining eyes and fitting spectacles or contact lenses
• Offering advice and reassurance about vision-related matters;
• Offering help and advice for patients choosing frames and lenses;
• Writing referral communications to doctors;
• Liaising with other medical practitioners and sometimes sharing the care of patients with chronic ophthalmic conditions;
• Undertaking continuing education and training;
• Managing staff, including dispensing opticians and clerical staff, and training junior staff,
• Managing the retail aspect of spectacles, contact lenses and other vision care products;
• Administering, organising and planning the development of the practice;
• Liaising with sales representatives from vision care product suppliers;
• Assist the surgeon in refractive operating room

Requirements:

• Registered under OOB would be preferred
• Atleast 1 year of relevant working experience

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Lead, mentor, and motivate a diverse team of 20 customer service agents (onshore and offshore)
• Provide day-to-day guidance and support to the team in resolving challenging customer situations
• Work with business tools to monitor calls, emails, and chats to ensure a world-class experience is being delivered
• Make educated decisions, born out of empathy, to drive customer satisfaction across internal and external channels
• Drive team to meet and exceed metric expectations; understand how to leverage the team to improve outcomes and take action to meet goals
• Knows and supports company procedures & SLAs; regularly reviews procedures, processes, and guidelines.
• Constantly evaluate workflows and find ways for them to be more efficient, relevant and valuable both internally and externally
• Reviews reports and takes action based on analysis to reinforce strengths and effectively address areas of opportunities
• Create an environment of continuous improvement and employee engagement

• All-hands-on-deck attitude with an ability to remain calm and excel under pressure
• Fluent English with excellent communication skills, both written and verbal. Proficiency in Chinese will be an added advantage
• At least 3 Year(s) of working experience in the related field is required for this position
• Proficiency in CRM software, such as Zendesk and Salesforce
• A successful track record working in a high-volume environment
• Able to solve problems by thinking analytically and creatively
• Familiar with the latest e-commerce trends. Regular and reliable attendance is an essential function of this position
• High flexibility during busy period
• Ability to empathize with and prioritize customer needs
• Ability to determine customer needs and provide appropriate solutions, setting expectations with customers

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Annual increment
• Performance bonus
• Free flow snacks and Bubble Tea Friday!

• Facilitate client to and fro hospital for client's medical appointments
• Assist client with boarding and alighting from vehicle
• Ensure surrounding is safe and secure before and during transportation of client
• Assist to provide support for clients during their medical appointments

Job Requirements:

• Singaporeans Only
• Minimum GCE O level
• Vocational Licence
• 6 days work week (8am - 5pm) [ At least 1 Weekend]

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project
• Work closely with the relevant parities such as residents, consultants and authorities and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers, vendors, stakeholders to understand their preferences, requirements and feedback
• Communicate effectively and professionally with customers, vendors, stakeholders, colleagues and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'A' Level with 1 to 2 years of customer relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Ability to work independently and collaboratively within a team
• Flexibility to adapt to changing customer needs and work schedules
• Knowledge of industry-specific products or services (preferred)

• Position : Centre Manager (MUST be from Enrichment Centre - Primary/Secondary) - ALL WELCOME
• Location : Woodlands Centre
• Working hours : 44 hours, 5 days work week, 4 weekdays: 12:30pm to 9:30pm; 1-weekend: 8:30am to 6:30pm
• Salary (commensurate with experience) : Up to $5300 + Performance Bonus + Medical/ Dental Benefit
• Duration : Perm
• Industry : English Enrichment Centre

Main Responsibilities:

• Provided exceptional customer service to clients, resulting in high customer satisfaction ratings
• Managed centre operations including teachers and front desk team
• Handled operations reports as well as meeting of centre KPIs
• Handled multiple service requests simultaneously with accuracy and courtesy
• Lead centre's team to achieving sales targets
• Ensure smooth operation of centres of exceptional quality according to SOP
• Build and manage customer relationships
• Accountable for managing the facilities, resources and equipment of the centre and ensure that safety protocols are adhered to
• Lead and manage the team

Requirements:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred
• Strong sales and customer relationship management skills
• Demonstrated ability to lead and inspire a team to achieve common goals
• Able to work independently to resolve problems

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description & Requirements

Specialist: Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

Premier Customer Management; Basic Process Onboarding; Business Reviews; Customer Support Readiness & Training; Customers Requirement Gathering Process; Design and Deliver Customized/Tailor Made Solutions; Driving Customer Quality; Escalated Issue Resolution; Issue Resolution; Oversee All Representative Activities (including Coaching & Monitoring); Relationship Management; Revenue Achievement/Growth; Run and Provide Customized Reporting; SOP Development; Specialty Product Support; Tracking & Monitoring Solutions (including Prevention)

Education: Bachelor’s degree or equivalent
Experience: Three (3) years of customer contact experience

Our client is a Global MNC company in the manufacturing industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the Centre area – easily accessible.

*This is a 6 months contract role with possibility of conversion*

Responsibilities

• Handle the receiving/processing of company’s account orders and inquiries promptly, providing excellent customer service
• Maintain the necessary updated records and pricing document
  Handle the company’s online orders, as well as adjustments on online item pricing
• Handling of DO, PO and shipping documents
• Coordinate with external logistics vendors on the necessary matters while optimizing costs
• Update/Maintain customer order information in the company’s system
• Generate reports for the various company stakeholders when tasked
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in any relevant field of studies
• Minimum 3 years of relevant Customer Service/Order Processing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R1107107 (TAN JIA SHENG)

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description:

• Conduct assessments for patient's pre-admission
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan
• Execute group therapy programme and activities for patients
• Participate in multidisciplinary case discussions
• Plan and execute group therapy programme and activities for patients
• Able to assist patients who display behavioural issues
• Review and revise programme schedule for therapy program with proper documentation
• Have knowledge of dementia issues and able to manage patients who display behavioral problems.
• Foster close and warm relationships with patients’ families and caregivers

Job Requirements and Qualifications:

• Bachelor degree / Diploma in Occupational Therapy
• Full registeration with APHC
• Minimum 3 years of working experience in a hospital or eldercare institution

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Scope:

• Perform general accounting functions (eg. Revenue accounting, payable processing, billings and preparation of monthly management reports, etc
• Facilitate the annual financial audit field work
• Assist in generation of additional reports for annual Strategic Business Planning, Budgeting Exercise and Half-Year Review, annual tax queries
• Perform bank reconciliation
• Prepare monthly audit schedules, management reports and quarterly GST return
• Coordinate with various centre and departments

Job Requirements:

• Singaporeans Only
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Diploma holder with at least 5 years’ or degree with 2-3 years’ experience in the related field is required for this position
• Preferably specialized in Finance - General/Cost Accounting or equivalent.
• Value added; has the knowledge for AIMS/SMART System

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Requirement :

• Degree in Social Work or other related discipline
• At least 2 years of relevant experience
• Good interpersonal and problem-solving skills
• Proficient in English and able to converse in dialects
• A caring, positive and self-disciplined individual, ability to work independently as well as within a team.
• Proficient in MS Office

Job Scope :

• Review applications.
• Review social aspects in ward with regards to activity participation, visitors and befriending, financial consideration status, etc.
• Work with Nursing team to review the residents’ social & financial situation
• Work with Finance to assess cases eligible for medifund/financial assistance scheme
• Facilitate medifund meeting
• Facilitate family conference for discussion on financial considerations
• Review reports pertaining to means test, Medifund, IDAPE, ELDERSHIELD
• Provide financial counselling and review financial assistance requests upon admission.
• Review means test document for completion and confirmation.
• Co-ordinate assessment to assess nursing/rehab status/behavioral and any social concerns.
• Write and review social reports.
• Provide recommendations and support family and resident to complete home discharge or other care options.
• Review supporting documents for referral to other care options and seek financial assistance for home equipping.
• Update particulars and social report, review next-of-kin details and update report
• Review residents accounts receivable status report with follow-up actions
• Manage and supervise case management team.
• Review current workflow and SOPs for enhancements

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: 2600-3000

5 days

3 Shenton Way

1) assist payroll

2) answer client hr inquires

3) attend client meeting ( sit in only - non sales)

4) misc admin work

5) apply work passes

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

• Dealing with all range and multi brand of vehicles/passenger's car which include diesel & petrol engine as well as electric vehicles/passenger's car in regard to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles/passenger's car for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Bilingual in English and Mandarin as need to communicate and liaise with Chinese speaking customers on contract
• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2-3 years of experience in vehicle/passenger's car sales
• Positive attitude, willingness to learn and hungry for sales
• Good team player, KPI driven and self motivated
• Resilience, Resourceful and Sale-Oriented
• Experience in automotive industry would be an added advantage
• Willing to work on weekend and public holiday

Sport Programme Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

Inside Sales Representative/Customer Service (No product selling or closing is required)

• Company is a MNC in Engineering related industry and candidates with no experience are welcome as training will be provided.

• This role will work with marketing and sales department and gain exposure to strong communication skills.

• Minimum GCE “O” Level & above

Locations: near to Bendemeer / Lavender MRT

Salary: Up to $3000 + Up to $800 incentive

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

• Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

   

• Main support towards on-going projects related to marketing automotive services in the Asia-pacific region
• Market research of automotive trends and technology to form a strategy of product services offerings for Asia-pacific region
• Benchmark existing services programs and methodologies and propose recommended improvements to identify growth areas
• Support in the definition of online training strategies and development of training modules for China, Australia and ASEAN
• Monitor and evaluate training and helpdesk program’s effectiveness, success and ROI periodically and report on them
• Handles regional reporting for Technical Services Portfolio

about the company

Our client is a leading global power provider with a strong history and presence globally. They’re looking for a Field Service Engineer to join their dynamic team during an exciting time in their development.

about the job

• Responsible for the commissioning, troubleshooting and repair of marine generators.
• Provide after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support customers in accordance to the scope of the project.
• Generate service reports to customers in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigate root causes of failures and recommend solutions.
• Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
• Maintain close working relationships with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensure all technical and training documents are up-to-date and organized.
• Standby support and 24/7 emergency call for customer support.
• Provide specific training to distributors and dealers for service and troubleshooting skill sets

job requirement

• Diploma/degree in Electrical/Mechanical Engineering
• Minimum 3 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
• Communication will be required with Taiwan & China customers
• Willing to work in the West

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

· Must have 5-8 years of IT experience

· Proficiency in leading both physical and virtual teams

· Experience with dealing with third party provided services

· Exceptional customer-facing skills

· In-depth knowledge of escalation procedures, incident management, and other disciplines related to

· Mastery of ITIL (Information Infrastructure Library) principles

· Expertise in people management and leadership

· Strong organization skills

· Can do attitude, ability to work in an environment of uncertainty and drive stakeholders towards the organization wide objective.

· Self-driven, with good interpersonal and communication skills to be able to work independently as well as in a team.

Responsibilities:

• Develop and implement diverse digital marketing strategies for brands and regions, emphasizing brand awareness, traffic, engagement, leads, and customer retention.
• Supervise digital marketing endeavors covering content, social media, SEO, advertising, KOL/KOC outreach, keyword research, customer journey mapping, online reputation, and email campaigns.
• Establish performance objectives to set practical benchmarks, identify emerging trends, technologies, revenue drivers, and opportunities.
• Keep the team informed on digital trends, platforms, technologies, and best practices, suggesting adoption when suitable.
• Create and manage compelling content across multiple channels like websites, blogs, social media, and emails.
• Craft brand identity and messaging structure to ensure consistency across channels and regions.
• Develop and oversee online advertising campaigns on platforms like Google, Naver, and social media to enhance online visibility, drive qualified traffic, and increase leads.
• Formulate media plans, including online media and influencer outreach, while maintaining relationships.
• Manage budgets across all channels and platforms to maximize ROI and meet performance targets.
• Utilize analytics tools to measure and report actionable insights for marketing channels, including website traffic, followers, engagement rates, conversion rates, and customer acquisition cost.
• Provide regular reports and insights to management, offering data-driven recommendations for optimization.
• Collaborate with cross-functional and regional teams to ensure smooth execution of digital marketing initiatives.
• Ensure the team's participation and support in relevant marketing events and activities as needed.

Requirements:

• Bachelor’s degree in marketing or equivalents.
• Minimum 3 years of working experiences in digital marketing, emphasizing strategy creation.
• Extensive knowledge of SEO & SEM principles and a track record of success using online advertising platforms like Google Ads and Facebook Ads.
• Skilfulness in employing diverse digital marketing tools and platforms, encompassing analytics tools, social media management tools, and CRM software.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628