Total 45,965 Customer Service job vacancies

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description: Operations Support Officer

Name of Authority: YUHUA SECONDARY SCHOOL

Location Address: 35 Jurong West Street 41 S649406

Working Hours:

• Morning Shift (Mondays to Thursdays): 6:00am to 3:15pm, Fridays: 6:00am to 2:45pm (including 45-minute lunch break)
• Afternoon Shift (Mondays to Thursdays): 09:15am to 6:30pm, Fridays: 09:45am to 6:30pm (including 45-minute lunch break)

Contract Period: From 1 Jun 2024 to 31 Dec 2025.

Yuhua Secondary School is seeking a reliable and dedicated Operations Support Officer to join our team. The successful candidate will play a crucial role in maintaining the operational efficiency and cleanliness of our school environment.

Key Responsibilities:

1. Maintain Cleanliness:Ensure the general cleanliness of equipment and the school premises on a daily basis.

2. Logistical Support:Provide logistical support for school events and activities, including the transportation and arrangement of furniture and equipment as needed.

3. Administrative Tasks:Assist with simple administrative and office work to support the smooth functioning of the school office.

4. Science Laboratory Support:Aid in the cleaning and preparation of equipment, apparatus, and substances for science laboratory lessons.

5. Traffic Marshalling:When scheduled for the morning shift, assist in traffic marshalling to ensure student safety during morning arrival.

6. Additional Duties: Perform any other assigned duties, such as escorting contractors and vendors for servicing work when required.

Qualifications and Skills:

• Minimum educational requirement: PSLE or equivalent.
• Strong team player with good interpersonal skills.
• Preferably, some prior experience working in a school environment.
• Physical fitness and resilience to perform tasks effectively.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Automation Lead to be part of their Automation Engineering team to support their business needs. They are located in the West - easily accessible.

Job Description :

• Formulate a comprehensive strategy for warehouse automation in alignment with Supply Chain objectives, tailored to the specific needs of ambient and cold storage facilities.
• Evaluate and select suitable automation technologies (e.g., robotics, multi-shuttle, AGV, sortation, etc.) that optimize operations within the allocated budget.
• Lead the implementation of automation solutions across multiple warehouses, ensuring seamless integration, minimal operational disruptions, and adherence to timelines and budgets. Identify potential risks associated with automation implementation and devise strategies to mitigate them, ensuring business continuity.
• Collaborate closely with departments such as operations, technology, finance, industrial engineering, and indirect procurement to gather requirements and ensure that automation solutions align with overall business goals. Ensure compliance with industry standards, regulations, and safety protocols to maintain a secure working environment for warehouse personnel.

Requirements:

• Min 8 years in relevant working experience (warehouse/ distribution centr)
• Experience with automation control such as Siemens IPC, PLC etc, and able to provide advisory/ insight in automation solutions
• Comfortable with travelling in differet distribution centre

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

JOB PURPOSE:

As the Head of Asia Pacific Distribution Centre (APDC), this position is a key member of the Asia Operations leadership team who plays a critical role in important strategic and management decisions relating to APDC operations. This position has full responsibility and accountability of overall performance for APDC with regards to quality, productivity, service level as well as budgetary control. With clear directions, this position will establish performance goals and develop corresponding objectives and action plan to ensure achievement.

PRINCIPAL RESPONSIBILITIES:

1. Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Distribution Centre’s operations, continuous improvement to bring Distribution Centre to next level.

2. Develop long-range objectives and strategies for the distribution centre, monitor performance against these objectives and provide leadership, feedback, supports, motivates, directions and retains high-caliber staff.

3. Define information systems requirements to support process improvements initiates. Integrate the technology, quality, purchasing and logistics functions to support product and process excellence.

4. Allocate resources effectively to maximize productivity and cope with demand fluctuation while optimizing quality and delivery time. Focus on key performance areas such as OTD (on-time-delivery), LTR (lead-time-reduction), productivity and cost improvement. Implement improved processes and management methods to generate higher ROI and workflow optimization.

5. Ensure built-in quality in all operating processes and enforce discipline of compliance, including all quality related certification programs. Ensure effective corrective actions, timely implementation to avoid recurring problems.

6. Develop and manage annual operations budgets. Manage logistics and outbound transportation processes, negotiate parcel freight programs.

7. Oversee inventory control processes to ensure accurate stock levels and minimize discrepancies.

8. Strive to achieve world-class supply chain, warehousing, forward and reverse logistics operations.

9. Promotes “total customer satisfaction” (delivery, quality etc.) within all Operations teams.

10. Continually investigate and introduce process improvement measures and presents suggestions to Regional MD and Global VP Operations for consideration.

11. Build an open and honest communication line with the organization, interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.

12. Work in partnership with sales & marketing teams to ensure cost effective approach in order fulfilment.

13. Represent Asia to be part of the global DC management team on business update and best practices sharing on a regular basis.

14. Develop and implement ongoing staff performance and career development programs.

15. Prepare and submit monthly reports to the Management.

16. Ensure compliance with all health and safety regulations to maintain a safe working environment at the Distribution Centre(s).

QUALIFICATIONS

· Master/bachelor’s degree on logistics/operations management preferred.

EXPERIENCES

· 10+ years of broad logistics and supply chain management experience in progressively senior positions.

· solid working experience on DC operations management in MNC environment.

· Experience with New DC setup or relocation, Brown/Greenfield project is preferred.

· Experience supporting and developing emerging markets.

· Experience directing the operations in a multi-site supply chain system.

· Ability to manage Third Party Logistics (3PL), freight companies and other logistics suppliers.

· Supplier negotiation skills, proven cost reduction efforts and experience with contracts.

· Demonstrable analytical abilities to assess financial impacts of any changes to logistics service requirements.

· In depth knowledge and experience with key supply chain/logistics processes, best practices, and implementing process improvements.

· Relevant experience and knowledge on ISO9120, ISO14000 and ESD S20.20.

COMPETENCIES

· Troubleshooting and Problem-solving skills.

· Defining/Developing standards with continuous process improvement.

· Industrial Knowledge for benchmarking.

· Strong interpersonal and communication skills

· Strong analytical, judgment skills, financial & P&L skill required.

· A high sense of urgency & the ability to build & lead strong teams to achieve new levels of performance.

· Advanced knowledge of technology (WMS, Automation, RFID, Labelling solutions), processes, and standards.

· Excellent computer skills including experience utilizing multiple ERP & WMS systems; also, strong knowledge of Microsoft Office (including Outlook, Word, Excel and PowerPoint)

Company

At Mint Media Sports we develop new businesses with a focus on marketing, sports and philanthropy. We are headquartered in Singapore with presence in Indonesia and Malaysia.

Job Description

We are seeking a dynamic and customer-oriented individual to fill the role of Customer Service Ambassador for our Padel court facility and business. We're looking for friendly and enthusiastic individuals to provide exceptional service to our members and guests. If you're passionate about sports, fitness, and creating positive experiences, we want you on our team!

Responsibilities

1. Greet and assist members and guests with inquiries, sign-ups, and bookings.

2. Provide information about programs and services offered by the club.

3. Handle incoming calls, emails, and inquiries promptly and professionally.

4. Resolve member concerns, complaints, and issues in a timely and effective manner.

5. Maintain a clean, organized, and welcoming reception area.

6. Process payments, fees, and transactions accurately using our club's booking systems.

7. Assist with promotional activities, marketing campaigns, and special events as needed.

8. Perform administrative tasks such as filing, data entry, and maintaining records accurately.

Required Skills and Experience

- Customer service experience for Sport facility operations is an asset.

- Good and communication skills and outgoing personality.

- Proficiency in using computer systems and software, including Microsoft Office and point-of-sale systems.

- Flexibility to work shifts including evenings, weekends, and holidays as needed.

PT Salary $12 - $15 per hour

Job Description & Requirements

- To teach assigned classes (primary level and/or secondary level/or A level)

- To be involved in curriculum development/revision

- To be involved in programme development

- Provide other support to the academic team when required

- At least Bachelor's Degree / Post Graduate Diploma / Professional Degree in Mathematics/Science or equivalent

- Able to work tuition centre working hours

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

• Government sector
• Provide personalised service to manage members' enquiries on funds/schemes and services over at the counter.
• Any adhoc duties assigned by supervisor

PS: Full-day standing is required.

Official Working hours
Mon – Fri: 8:30am to 5:30pm

Monthly renewable contract

Multiple locations available

Requirement:

• Singaporean
• Diploma holder in any field

*Dress code: Office Attire (No T-shirt, jeans, sneakers, etc)

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Service Technican

Working days: 5.5 days

8:30am - 5:30pm (Mon to Fri) // 8:30am - 12:30pm (Sat)

Woodlands

$1600 - $2600 (depending on number of years of experience)

Job Responsibilities

• To provide on-site service of equipment sold
• To set up and installed newly sold equipment
• To provide a weekly update on the jobs done to Manager

Job Requirement

• Candidate must possess at least Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
• Driving license (class 3 preferred)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Position Title: Customer Service Officer (Sales Support)/ Sales Admin
Duration: Permanent Role

Key Responsibilities
Handle daily rate enquiries from local customers and overseas agents.
Timely response for all enquiries with multiple solutions and accuracy.
Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
Handle RFQs.
Communicate and coordinate with operations team for efficient execution of shipments.
Understand and analyse market trends, assist in providing pricing strategies for clients.
Develop key account business through regular communication, efficient pricing and follow ups.
Report generation.
Other ad-hoc duties which may be assigned.

APPLY NOW!!!
Candidates without experience are welcome to apply. Training will be provided.
Proficient in Microsoft office.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161
Angel Lim | EA Reg No.: R1769781

Sales Support Admin Assistant

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Commission processing experiences
• Minimum 1 year of experience in the related fields

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

- 6 months Contract

- Monday – Friday (8 am to 5:30 pm)

- West Camp Road/ 3-4 days WFH (subject to future changes)

- Up to $3200 + PB

Responsibilities:

• Work closely with requestors to establish a well-defined scope for effective and efficient sourcing
• Source from qualified and reliable sources to meet requirements and specifications
• Confidently engages supplier and negotiate for the best deal for the company
• Perform supply chain cost analysis and implement cost efficient and effective purchasing strategies
• Establish pricing for RFQ and support users' activities
• Well verse in contractual T&C and establish contracts with key suppliers
• Ability to interpret within established procedures (including regulatory requirements) and practices
• Work closely with the users and ensuring on-time deliveries of goods and services with the right quality at the right time. Includes supporting on warranty claims if required.
• Management of Purchase Requisition/Purchase Order as well as purchase forecast to suppliers inclusive of rescheduling to meet changes in demand
• Exercise good vendor management and monitor performance of suppliers to meet objectives in the area of quality, inventory control and actively engages suppliers with regard to quality and ensure timely deliveries.

Period:

• ​6 months Contract

Location:

• West Camp Road/ 3-4 days WFH (subject to future changes)

Working hours:

• Monday – Friday (8 am to 5:30 pm)

Salary:

• Up to $3200 + PB

Requirements:

• Diploma in Procurement or qualifications in similiar field
• At least 3 years working experiences in similiar field and must have experience in sourcing and negotiation skills.
• Team player who enjoys teamwork environment and is able to communicate with individuals at all levels / positions
• Independent, self-motivated, result oriented with ability to work under pressure and willing to work beyond normal call of duty
• Knowledge in SAP and some knowledge in Microsoft skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Scope:

• Responsible for automation engineering systems & processes per safety and performance standards to build products.
• Establish performance & quality criteria via validation (IQ, OQ and PQ) by FEED (Front End Engineering Design), testing, installation, commissioning & handover for production.
• Work closely with internal team for technical solution, design experiment, validation, qualification procedure & check list to ensure products meet governance, company & customer requirements.
• Create testing protocol, run test for concept approval, analyze results, update activity logs & document results.
• Monitor compliance with safety and quality regulations.
• Calibrating and repairing machine & equipment.
• Participate in cross functional team for product failure root cause analysis and automation system Continuous Improvement.
• Design new machines & auxiliary equipment maintenance procedures, check list & work instructions, provide training for operation & maintenance staffs.
• Collaborate with internal and external process FMEA and Machine qualification.
• Collaborates with suppliers and in-house complete all FAT and SAT requirements within the delivery date.
• Perform Lean principle (5S, Gemba-walk, 5-why and B&A suggestion improvements)
• Submit and Follow-up qualification with QA and Production staff
• To manage and guide junior engineers

Period:

• Permanent

Location:

• Joo Koon

Working Hours:

• Monday to Friday, 8.30am to 5.45pm

Salary:

• Up to $6000

Requirements:

• Diploma / Degree of Engineering in Automation / Mechatronics / Mechanical / Electrical or equivalent.
• Previous 3-6 years’ experience as a validation engineer or in a similar role.
• Experience in project management and guiding junior engineers.
• Strong understanding of automation engineering system design concept & development, manufacturing processes and safety regulations.
• Excellent mathematical and analytical skills. Attention to detail.
• Knowledge of statistical software analysis (e.g., MINITAB, MATLAB)
• Well versed in Microsoft office tools (Excel/ Word / Power point)
• Have knowhow in Process Failure Mode Effect Analysis (PFMEA) and CPK study.
• Leadership, ownership, team player, self-motivated.
• Attention to details and eager to learn new technology.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

[email protected] (Registration no: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Admin Cum Technical Support | PO | DO | Invoice | Jurong

$2200-$2500

5 days Mon to Fri 8am to 5pm

Penjuru Lane

Transport provided @Wesgate taxi stand

Job scopes:

• Assist in day-to-day administration (technical and services) which includes handling of all incoming and outgoing correspondences, purchase orders, delivery orders, certificate and data entry & filing etc administration work.
• To provide sales support functions to technical and service, preparation of quotation, purchase inquiry and coordination with customers.
• Follow up with clients on additional work inquiry and continuous service work follow up.
• To assist operation manager and staff to keep update ship service schedule and work scope.

Requirements:

• Min GCE ‘O’ Level, ITE
• Proficient in MS Office applications
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

*Please note that this role is only open to Singaporeans due to the nature of the role*

Position Type: Contract, deputed to Client

• Application Support experience
• Java or .Net based
• Technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
• Responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C337

Sport Operation Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $4000 - $6000

Job Responsibilities:

• Leadership and Team Management:

- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

• Process Optimization:

- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

• Cross-Functional Collaboration:

- Forge strong working relationships between coordinators, the sales team, and program managers.

- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

• Technology Oversight:

- Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

• Financial Coordination:

- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

• Meeting Planning and Facilitation:

- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

• Performance Monitoring:

- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

• Sales Support:

- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

• Reporting:

- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Requirement:

• 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]