Total 46,269 Customer Service job vacancies

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

We are a MNC company looking for an Accounts Assistant

Main Job Tasks and Responsibilities:

· Assure timely and accurate invoicing

· Liaise with suppliers to ensure timely receipt of purchases invoices, credit notes and delivery notes

· Process suppliers' invoices which includes verification of invoices and ensure supporting documents are in order

· Post and issue sales invoices to customers

· Prepare courier of documents to customers and third parties

· Communicate with suppliers and customers on invoicing related matters

· Support in preparation for financial audit

· Issue statements of account to customers and vendors, if necessary

· Any other ad-hoc activities assigned

Education and Experience:

· Accounting diploma, Higher Nitec in Finance / Accountancy/Banking

· Proficiency in Microsoft Office

· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

The team:

The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support.

What your day will look like:

Technical Support:

• Use software tools to diagnose and solve complex issues and service outages
• Conceptualize and articulate ideas clearly and concisely
• Resolve problems in compliance with established processes
• Ensure timely escalation of critical customer related issues through proper channels
• Ensure timely resolution of customer issues
• Collaborate with other Technical Support specialists and R&D engineers
• Develop and maintain a strong relationship with new and existing customers
• Develop and maintain an extensive working knowledge of Genetec's solutions
• Contribute to the evolution of our software and Support processes
• Participate in the elaboration of technical documentation and knowledge base article
• Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool

Field Support:

• Perform installation, audit, assessment, maintenance, and technical support of Genetec systems on customer premises
• Provide on-site and off-site professional services to Genetec customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between Genetec and its customers
• Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
• Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

About you:

• Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
• 3-5 years working experience in a related role
• Strong analytical and troubleshooting skills in both hardware and software
• Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities
• Experience in customer service, technical support, and project management
• Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
• Strong team player while possessing the autonomy to manage his own workload
• Experience in physical Security environment
• CCNA qualification
• Fluent and proficient in verbal and written communication in English
• Any other languages will be considered a strong asset
• Must possess a valid driver’s license and passport
• Capacity to travel up to 35% for field engineering assignments

Technical Requirements:

• Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
• Excellent knowledge of networking principles and IP protocols
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
• Experience working with a video security system over IP – CCTV system or Access control.
• Experience working with SQL databases
• Clear understanding of TCP, IP and UDP protocol stack
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
• Understanding of server virtualization concepts

Great if you have:

• Programming experience with C#, Visual Basic, VBScript, PowerShell, or similar technologies
• Microsoft SQL Service administration experience
• MCSE, SQL Server, VMware, or similar technical professional certifications
• Deployment and troubleshooting of security systems such as:
• CCTV (IP cameras and encoders, video matrices, DVRs, etc.)
• Access control systems (administration of software, reader, controller, wiring, etc.)
• License plate recognition system and concepts

Let's talk perks!

• Attractive compensation package
• Work-life balance with a flexible working schedule

We are seeking a dynamic and detail-oriented individual to join our team as an HR, Finance & Admin Support Staff. This is a 3-6 month contract role, with the potential to convert to a permanent position.

Roles and Responsibilities:

• Assist the Finance team in day-to-day and monthly financial transactions and duties
• Support the Payroll and HR team in day-to-day and other administrative tasks
• Ad-hoc duties as assigned from time to time

Requirements:

• Minimum Nitec with at least 1 year of relevant working experience
• Proficient in MS Office, meticulous, and detail-oriented
• Great team player with good interpersonal and communication skills
• Possess a positive attitude, enjoys learning, high integrity, and ability to meet deadlines
• Candidates available immediately are preferred

Join our team and make a difference! Apply now and contribute to our success.

Note: Only shortlisted candidates will be contacted. We appreciate your understanding.

APBA TG Human Resource Pte Ltd | 14C7275

Nurzaihan Noordin Ryan | R21103427

Teaching and Project Executive

ㅤEmbark on a meaningful career to make a real difference in the lives of children!

ㅤScience Studios is a leading education centre specialising in the teaching of primary school science through engaging experiments and excellent printed materials. Learning at Science Studios is also supplemented by, and enhanced through, proprietary online resources.

ㅤWe believe children should enjoy learning in order to achieve better grades. We go the extra mile to carefully design, prepare, and deliver each lesson so that students are engaged and have fun learning. For many students, coming to Science Studios is one of the highlights of their week!

ㅤWe have been featured in several media articles including: The Straits Times (Hands-on activities spark kids’ curiosity), The New Paper (Helping pupils connect science lessons with the real world), The Sunday Times (Gifted kids get tuition too), Parents World (Best in Primary School Science Tuition) and Moneysmart.sg (Top 3 maths & science tuition centres in Singapore).

ㅤWe have also received hundreds of raving reviews from students and parents for our innovative approach to teaching science in a fun, yet effective, manner.

ㅤIf you are passionate about teaching and want a positive work environment where you can make a real difference, this is the right place for you.

ㅤWe currently have 3 branches across Singapore: West (Bukit Timah Plaza), Central (Balmoral Plaza) and East (Eastgate at Katong). Do let us know if you prefer to work at one of the locations.

Job description

• Teaching students through fun and engaging lessons; monitor students’ progress and help them to achieve better grades.

• Creating interactive online lessons for Science Studios Online. This includes educational videos, quizzes and Science Kits.

• Communicating with customers regarding courses and other educational products offered.

Requirements

+ Degree in the field of Science or Engineering with excellent grades.

+ Keen interest in science and believe in making learning fun!

+ Passionate about enriching children's lives through effective education.

+ Able to work one and a half weekend days (Sunday from 12 noon, and Saturday).

[2 weekdays, including Fridays, will be rest days. You’ll be able to avoid weekend crowds on your rest days. Furthermore, there is no need to work on most weekends in June and December.]

Job Highlights

• Make a real difference in the lives of children and have fun along the way!

• 5-day work week

• Meaningful career with growth and development opportunities

• Established and rapidly-growing brand

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Security cum Facility Assistant to be part of their Facilities team to support their business needs. They are located in the West - easily accessible.

Job Description of Security cum Facility Assistant:

• Support the Facilities Executive in matters pertaining to security, fire safety, housekeeping, and facility management.
• Enforce company policies, departmental standard operating procedures, and regulations related to fire safety and security to ensure strict compliance.
• Provide guidance, training, and mentoring to the security, housekeeping, and facilities team to help achieve the goals of the facilities department and collaborate effectively with other departments.
• Maintain the operational condition of all security and fire protection facilities and equipment at all times.

Requirements:

• Min O'level and above
• Minimum 2 years of relevant experience in warehouse/ distribution centre
• Certified in PLRD is a MUST

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Duties:

• Providing daily support to ensure smooth operation of daily work
• Handling enquiries & to assist to rectify any potential issues
• Assisting in the overall running of system operations
• To attend to operational matters as and when deemed necessary and make prompt decisions to mitigate any disruptions to the overall operations
• Check that all tender amount declaration is done correctly and ensure that the tender-to-date amount tallies with the bank-in to-date amount
• To verify daily cash collection tally with the report at the end of the shift
• Other ad-hoc duties as per assigned

Requirements:

• Minimum GCE O level with 1 year of Customer Service or Cashiering experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holiday

Additional Infos:

• OT payable!!!
• Working Days: Work 4 Off 2
• Working Hours: 10am - 10pm / 10pm - 10am

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

*Experienced in Maritime VSAT network.

Practical experience in configuring routers/switches/WiFi (e.g., CISCO), firewalls, intrusion detection/protection systems.

Firewall rules, VLAN configuration, management and security setting.

Maintaining and upgrading Firmware / OS on Network Devices

Configuration, support and troubleshooting of Layer 2 and Layer 3 Switches

Familiar with building small enterprise network and creating network infrastructure diagrams

Experienced and familiar with Structured Cabling, Network Solutions, Routing technologies

Responsible to provide Network support to customers in a team setting

Windows applications software skills like MS Word, Excel, Power point, Visio, FTP, TFTP, etc

Knowledge of Managed Services and hands on experience on LAN/WAN technologies

Knowledge of Layer 2 & 3 Technologies: Good knowledge of Switching technologies like VLANs, Routing

Knowledge of Cybersecurity, IoT protocols such as modbus TCP/IP is desirable

Possibility to attend shipboard work (not regular basis, maybe 3 to 5 days a month, have extra allowance)

*Good interpersonal and communication skills to interact effectively at all levels.

*Strong analytical and troubleshooting skills

Qualifications:

Maritime knowledge/experience – an advantage

2-3 years of experience in implementing and supporting network infrastructure

Degree or Diploma in Telecommunications or Information Technology.

Candidates with (in the process or intending to achieve) CCNP or equivalent certification will have added advantage for this position.

Ability to work under high pressure, team orientated and able to work with others in a team

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Conduct home visits and perform night call duties when scheduled.
• Prepare and write care plans for new patients.
• Conduct monthly checks and replenishment of medication/medical supply and record controlled drugs.
• Act as a case manager coordinating and implementing a plan of care for the client with advanced disease referred to the organization.
• Work in collaboration with members of a multi-disciplinary team in a setting which provides 24 hours medical care, pain & symptom management, and family support.
• Assess nutritional needs in the patient with advanced diseases including adjusting current medication as needed so as to achieve optimal symptom control.
• Implement and review care plans for the patients, working with members of a transdisciplinary team to achieve the highest level of coordinated care for the patient.
• Identify patients and families in need of financial assistance and/or counselling and refer to social workers department in our organisation.
• Check patients’ case files who are discharged before sending to related colleagues/department and after home visit by doctors and nurses, in the absence of a nurse supervisor.
• Prepare family caregivers for approaching death and to give caregivers bereavement and emotional support when necessary.
• Prepare training notes for presentation and planning of training and education for nurses.
• Participate in in-service education program, seminars, and training courses for updating of nursing skills and knowledge in hospice and palliative care as directed by nursing lead and Resident Physician.
• Assume professional responsibility and accountability for outcomes in nursing practice.
• Coordinate the respite care volunteer programme.

Requirements:

• Registered nurse with knowledge in Basic Palliative Care Nursing and Nursing skills.
• Strong base of knowledge to act as a specialist and general nurse and demonstrate the ability to integrate nursing theory to practice.
• Minimum 5 years of relevant experience.
• Experience with Palliative/Geriatric patients is useful.
• Clinical supervision skills.
• Conflict Management.
• Passion in hospice and palliative care. Willingness to deal with issues of death and dying.
• Mature and holistic outlook of a person’s well-being, including care of family/caregivers.
• Compassionate and empathetic with suffering.
• Able to work harmoniously and effectively in a multidisciplinary team setting
• An effective communicator toward patients, caregivers, fellow healthcare professionals.
• Bilingual (English and one other local language, Chinese dialects also useful).
• Able to use basic Office software, access healthcare online portals such as NEHR and AIC-IRMS.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23387

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Role: Shift based

Industry: Banking

Job Requirements:

• Interact with internal & external customers to answer customers queries.
• Using basic computer applications and tools.
• Experience in customer-facing roles (front or backend).

Job Role and Responsibilities:

• Responding to customer inquiries on general and transactional enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services..
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Monthly Salary: $2400 - $3000

Location: East (Changi)

Working Hours: 9am - 6pm

Working Schedule: Monday to Friday. (To Standby on Saturday. If the candidate has a laptop, there is no requirement to return to the company.)

Perks: AWS and Bonus

Roles & Responsibilities

• Receive cargo bookings and reservations from customers.
• Manage cargo booking, planning, and closure to optimize cargo space and loading.
• Address customer needs and uphold service levels specified by the Airlines and the company.
• Handle the planning and resolution of customer complaints, claims, and tracing.
• Compile accurate Cargo Sales Reports (CSRs) and submit them to airlines, agents, and the accounts department in a timely manner, meeting set deadlines.
• Coordinate with airline operations, Ground Handling Agents (GHAs), and customers/agents to ensure compliance with IATA regulations in the submission of cargo.
• Assist Sales and Senior Managers in quotations and telesales.

Requirements

• Diploma or higher qualification in Supply Chain is preferred.
• A minimum of 1 year of relevant experience.
• Training will be provided.

To submit your application:

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

This advertisement is for Support School Operation.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Mar 2024 to 28 Feb 2025.

Options to extend the contract : 01 Mar 2025 to 28 Feb 2026.

Working Hours:

• Mondays to Thursdays: 11:00 am to 8:00pm, inclusive of 0.5hr lunch break;
• Fridays: 11:00am to 7:30pm, inclusive of 0.5hr lunch break;
• Saturdays: 8:00 am to 12:00 pm personnel is subjected to perform rostered saturday duty;
• Service not required on Sundays and gazetted public holidays;

OR

• Mondays to Thursdays: 06:00 am to 3:00pm, inclusive of 0.5hr lunch break;
• Fridays: 06:00am to 2:30pm, inclusive of 0.5hr lunch break;
• Saturdays: 8:00 am to 12:00 pm personnel is subjected to perform rostered saturday duty;
• Service not required on Sundays and gazetted public holidays;

Roles and Responsibilities:

• Able to carry out manual work includes carry tables, chairs etc..
• General cleaning duties for classrooms, special rooms, school field etc..
• Traffic warden, security duties able to carry out minor repairs, DIY and assist the school to supervise term contractors when necessary.
• Able to perform shift duty.
• Any other duties as assigned by the school.

Qualifications, Skills and Experience:

• Pass in PSLE or its equivalent
• Atleast three years of working experience in school operations.
• Medically fit
• Ability to understand and communicate in simple English or Mandarin
• Good team player who is resourceful and has a high level of initiative.

Job Description

General Duties:

· The Personnel is to support students who require highly-individualised, targeted and intensive intervention and support. The Personnel will:

o Engage and check in with high needs/at risk students in timely and regular conversations.

o Be required to do home visit.

o be a positive role model/ significant adult to the high needs/at risk students.

o Be required to work with parents of high needs/at risk students.

o Organize programmes for high needs/at risk students.

· The Personnel is to support high needs/at risk students in 5 areas:

o Academic support (low progress learners).

o Social emotional (self-harm, trauma, mental health).

o Behaviour/ Attendance (irregular attendance, long-term absentees).

o Social skills (peer relation issue).

o Vulnerable (lack of adult role models).

· The Personnel is to support students daily on after school engagement programme (Gear-up Programme). The Personnel will:

o Be responsible in the daily operation of Gear-up room.

o Work with members of Student Development Team (SDT) and/or Youth Worker (if any) on after school engagement programme (Gear-up Programme) to engage students meaningful.

· The Personnel is to manage the updating of case summary notes of students engaged and compilation of cases. The Personnel will:

o Update the cases under his/her charge via case summary note.

o Ensure all engagement details are recorded in the case summary and email to members of SDT and school leaders.

o Promptly update or highlight to Year Heads if there is/are any self-harm or suicide ideation case or any cases that required immediate attention.

o Ensure the safe-keeping and confidentiality of such records and details.

· Be required to sign the ‘UNDERTAKING TO SAFEGUARD OFFICIAL INFORMATION’ document.

· The Personnel is to work with members of Student Development Team to assist Year Heads, Assistant Year Heads, HOD CCE, HOD SM and SH SM and members of the Student Development Team to oversee and complete assigned work related to support high needs and at risk students. The Personnel will:

o Assist the Year Heads to liaise with external organisations, such as Family Service Centres, Community Centres, etc, in matters relating to dealing with high need and at-risk students.

o Not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action.

Others Duties:

· Any other ad-hoc duties assigned by the school

Requirements

· Minimum GCE ‘A’ Level from a local junior college, diploma from a local polytechnic, or degree in any field.

· Ability to provide academic support (English and/or Math) for students aged 12 to 17 years old

· Ability to connect with students aged 12 to 17 years old.

· Ability to engage students aged 12 to 17 years old.

· Good interpersonal, planning, analytical and negotiation skills.

· Ability to multitask, work independently and in a team.

· Proficient with word processing and spreadsheet.

· Minimum of 1 year experience in working with students aged 12 to 17 years old.

Working hours

· Mondays to Thursdays: 7.30am to 5.30pm, inclusive of 1hr lunch break.

· Fridays: 7.30 am to 4.00 pm, inclusive of 1hr lunch break.

· Service not required on Saturdays, Sundays and gazetted public holidays.

Working locations

· (School environment)

Additional info:

· Contract Period: From 1 March 2024 to 30 November 2024

· With option to extend (Discretion)

· This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] / Nadiah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Nadiah Nasir

EA License No. 93C4403

EA Regn. No. R1547667

Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

Department purpose

The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role context and purpose

The DMS Support Analyst is accountable for supporting and maintaining the following areas:

• On-going support, maintenance and administration of the iManage DMS service for 7000+ users in the firm, in particular the 3000+ fee earners. Provide them with the best service possible to allow them to service the firm’s clients.
• On-going support, maintenance and administration of the iManage Document Management System, RAVN search platform and enterprise scanning solution. It currently runs over 700 servers.
• On-going support, maintenance and administration of client-side iManage, running on 7000+ laptop/desktop devices, along with MS Office add-in and mobile client for iOS and iPadOS.
• Support for cloud/SaaS hosted instances of iManage, currently planned for deployment in China and Australia.
• Support for DSAR/eDiscovery requests that require access to the DMS
• Support of the RBRO toolset used for matter maintenance (import/export/transport)
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects where required.

The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location.

The role involves:

• Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
• Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
• The role holder will be seen as a clear leader for all technical matters relating to their specialist areas
• The remit of this role is global and extends to all aspects of the product set, independent of location.
• Support the firm’s environmental goals and initiatives.
• Providing 3rd line support for the timely resolution of incidents and problems
• Executing regular maintenance and monitoring tasks
• End-to-end ownership of incidents, ensuring accurate and timely updates
• Accountable for the management and maintenance of systems and services, by ensuring they are fit for purpose and available at all required times.
• This includes maintaining and optimising applications and infrastructure; and
• Bringing new releases into production.
• Being recognised as subject matter experts in the technologies supported by the team
• Keeping within operational targets; for example ‘problem record’ targets; ‘age of incident’ targets; and ‘backup assurance’.
• Supporting the firm’s environmental goals and initiatives.

Role and responsibilities

Architecture & Technology Planning

• Understand the relevant technology standards and roadmaps

Application and Infrastructure Support

Works with the Team Leader to ensure effective, seamless support for end users to include:

• Support of applications and infrastructure;
• Ensure effective hand-offs between teams;
• Ensure effective, reliable and efficient end to end processes (internal and external) are in place;
• Embed continuous improvement and leading by example;
• Operate within Service and Operational Level Agreements and performance reporting; and
• Ensure customer satisfaction levels (for example, as reported in the Customer Satisfaction Survey) are maintained and reflect business requirements.
• Maintain appropriate documentation (including knowledge bases containing known issues /workarounds and support handbooks) for effective 3rd line support

Service Delivery

• Diagnose all incidents/problems escalated to 3rd line support and identify root cause and actions required to maintain or improve service levels
• Develop implementation plans for dealing with requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; and undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes, in conjunction with the Team Leader, so that, where applicable, systems deliver an improved performance to the business.
• Enhancements and improvements to services should be delivered by the appropriate governance authority; and
• Maintain a culture of continual improvement and problem solving.

Build and Implementation

• Provide specialist guidance information to the Support, Systems Testing and Quality Assurance functions
• Ensure that documentation and training materials are created and are suitable

Risk Management

• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments as directed by the Global Application and Security Manager.
• Participate in disaster recovery rehearsals to prove their effectiveness.

Quality, Methods & Tools

• Strive for improvements to processes by suggesting changes in approach and use of industry best practices, typically using recognised models.
• Provide advice to management on ways of improving the effectiveness and efficiency of their control mechanisms.

Knowledge

• Technical expert within this discipline and excellent all-round technologist.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O and business working practices.

Experience

• Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting a number of the technologies listed in this job description.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

Qualifications

• Ideally the candidate should have the following or equivalent:
• Minimum “A” level standard education or equivalent
• Recognised accreditation - preferred

Note that any offer of employment will be conditional on proof being supplied that the candidate is fully vaccinated against Covid-19 with a vaccine under Singapore’s National Vaccination Programme or WHO Emergency Use Listing and their respective post-vaccination duration, save where the candidate is medically ineligible for vaccination.

- 6 months (renewable based on performance and business needs)

- 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)

- Hybrid

- $18/hour

Roles and Responsibilities:

• Monitor and respond quickly and effectively to requests related to the website received from members and volunteers

• Respond to member and volunteer website queries and problems by phone and email

• Create step-by-step website “how to” training materials with screenshots for volunteers

• Provide assistance and support for incoming issues related to using the website and publishing content to the website, e.g., uploading website content, uploading homepage banner, etc.

• Document internal procedures

• Train incoming volunteers on website functions (as required)

• Ask educated questions and listen to members and volunteers to determine the root cause of issues

• Work through the problem-solving process with members and volunteers, empowering them to do the same in the future

• Run diagnostic tests to replicate and (if possible) resolve problems

• Collect feedback to determine patterns and issues such that they can be resolved and/ or FAQs can be provided

• Document and report significant and recurring issues to third-party IT support provider

• Act as a liaison point for all website and IT-related matters (e.g., defect fixes, enhancements and upgrades) with members and volunteers, and third-party IT support provider

• Work with third-party IT support provider to test website defect fixes, enhancements and upgrades.

• Work with third-party IT support provider to project manage upcoming enhancements to the website and system

• Assist with management of fixed assets, e.g. laptops

• General administrative duties, as and when required.

Period:

• 6 months (renewable based on performance and business needs)

Location:

• Hybrid

Working Hours:

• 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)

Salary:

• $18/hour

Requirements:

• Excellent English proficiency

• Tech savvy and comfortable working in a digital environment.

• Analytical skills

• Problem solver

• Self-motivated and a good team player

• Customer service focus and patience

• Clear communicator, written and verbal

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R23116572)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

System Engineer / Technical Support (Unix, Windows)

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Unix and Microsoft Windows.

• Good in handling Unix and Microsoft Windows AD, 2003, 2008 and Cloud Management.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 4 years IT System, Virtualisation, Server, Microsoft Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)