Total 45,965 Customer Service job vacancies

Job Description & Requirements

Successful candidate will assist Parts & Service Sales Manager on the following tasks:

• Conduct Field Engineering during the piloting, construction, commissioning and operation/maintenance/after sale phases
• Provide technical and hands-on support for the implementation of pilot studies and commercial operations
• Manage site operators in implementing good practices for plant operations and maintenance and daily operational activities through preparation and implementation of standard operating procedures (SOPs) and technical training
• Support the development, establishment, and maintenance of plant performance monitoring, reporting and improvement.
• Proactively report and investigate plant performance/reliability issues and propose practical and cost-effective solutions.
• Coordinate and oversee the relevant technical support to the operating sites, as to reduce unplanned downtime through failure analysis and corrective actions implementation.
• Support the preparation of the predictive and preventive maintenance programs at operating sites and closely monitor their performance.
• Participate in technical meetings
• Promote and support after sales services, including spare parts, consumables, ad hoc operational and site technical support. Work closely with Engineering and Procurement departments to correctly specify and source materials and services.
• Positively promote a safe and healthy work environment and employ safe work practices at all times, including documenting incidents and recommending and following through on corrective actions.
• Monitor compliance with contractual and regulatory requirements.
• Maintain efficient communication and information sharing between the Operations Department and Engineering/NPI Departments including writing and issuing technical reports and Return of Experience/Lessons Learned reports.
• Carry out other duties as may be assigned from time to time by your superior.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in commissioning and /or in Operations and Maintenance in the industrial water treatment systems.
• Must be a hands-on person
• Familiar with mechanical, electrical, instrumentation and Controls of process plants
• Commissioning activities like SAT/FAT, instruments, valves and controls loop check.
• A team player that is willing to work with different age groups and nationalities.
• Applicants must be willing to travel as and when required.

• Repair/ maintenance of electronic equipment.
• Work on site to keep electrical and electronic equipment running smoothly.

Job Requirements:

• ITE/ Diploma in Mechanical/ Electronics/ Electrical or relevant is welcome to apply. No experience required.
• Training Provided.
• 5 day work week (8.30am-6pm, Mon-Fri).
• Salary: $2500

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

- 2 years full-time contract (renewable)

- Up to $2,400 + PB

- AMK

- Mon to Fri: 8.30am - 6pm

Job Responsibilities:

• To verify and process financial claims in accordance with stipulated policies and guidelines such that claimants are compensated fairly and according to established service standards.
• Process claim application
• Checks for disbursement
• Exception handling and refunds
• Attend to escalated enquiries on claims
• Collation of data / information / statistics for regular reporting
• Provide administrative support
• Undertake additional tasks as assigned

Period:

• 2 year full time contract (renewable based on performance and headcount needs)

Location:

• AMK

Working hours:

• Mon to Fri, 8.30 am to 6 pm

Salary:

• Up to $2,400 + Performance Bonus

Job Requirements:

• At least A level or Diploma holder
• 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
• Good interpersonal and communicate skills (oral and written)
• Must uphold strong code of work ethics and confidentiality of information
• Detailed and meticulous
• Diligent and committed to meet deadlines
• Good working knowledge of Microsoft Office, especially in using MS Excel

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Location: Central / West / North (Near MRT)
• Mon to Fri Office Hours & Sat until 1pm
• No prior experience required as training will be provided

Overview:

Our Healthcare client is looking for energetic and highly motivated Individual to join their fast-growing industry as Clinic Assistant. The successful candidate will play a critical role in ensuring that patients receive quality care and services.

Job Description:

• Provide frontline services such as registration, appointment booking, collection of payment and provide financial counseling
• Perform administrative duties such as keeping track of patient medical information
• Assist doctor with chaperone and other medical procedure
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.

Job Requirement:

• Minimum GCE "N" or "O" Level
• Experiences in the Healthcare / Customer Service industry will be an advantage.
• Good communication skills and detail oriented

If you are interested in the role, please send in your resume in Microsoft Word format.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Dynamic Human Capital

Registration number: R23113984 | EA Licence No: 12C6253

Responsibilities

· Support Management in TSP’s Budgetary Planning and Costings.

o Support resource planning for short and long-term plans

o Tracking of revenues and expenditures

· Manage all administrative-related works for the Integrated Service & Asset Management (ISAM) System, TSP’s Shared Folders and TSP’s office.

· Coordinate with various teams to manage all TSP-related Assets’ information (e.g. consolidating of Asset Register, Standard Operating Procedure (SOP)s, Reports, etc.).

· Assist in developing various documentations (e.g. Service Level Agreement (SLA)s, SOPs, Reports, etc.) and monitor the validity & expiry of each documentations.

· Assist in the gathering of information related to TSP’s operations and activities for Audit-purposes.

· Assist in the planning and conducting of Internal Audits for TSP to ensure Operations & Maintenance (O&M) processes are in line with SOPs and Work Instruction (WI)s.

· Perform Physical Asset condition assessment in accordance to LTA requirements.

· Support in the planning and forecasting of TSP’s Asset Management (e.g. Asset’s Life Cycle).

· Support Management in driving towards the ISO 55001 requirements.

· Support Supply Chain Team in incoming/outgoing QC checks when required.

Requirements

· Diploma / ITE in Engineering / Computer Science or any other relevant field.

· Possess strong ability and accuracy in terms of receiving and processing instructions/information.

To apply, please visit to www.gmprecruit.comand search for Job Code:21190.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat

• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts

• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Higher Nitec or Diploma in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6 to 9-month Cabin Trainee Technician course (including On the Job Training) with assessment followed by 12-months bond. Only those who pass the assessment will be offered employment for the role.

Customer Service Officer (Woodlands Checkpoint) – Up to $2,700 Gross

Location:
Woodlands Checkpoint

Working Hours:

• 12-hour rotating shift (10am-10pm / 10pm-10am)
• Rotating schedule: 2 Day shifts, 2 Night shifts, 2 Off
• Open to candidates seeking Day or Night shifts (Shift allowance may not apply for permanent shifts)

Contract Duration:
1-year contract, renewable based on performance and operational needs

Salary & Benefits:

• Gross Salary: Up to $2,700 (includes shift allowance, OT, performance bonuses, and incentives)
• Join-in bonus of $600 upon confirmation.
• Additional incentives: Monthly, Quarterly, and Annual Performance Bonuses
• Uniform provided for easy identification

Key Responsibilities:

• Assist in card issuance and payment collection at the office booth
• Handle the collection of fees and fines (VEP, Toll, ERP) at manned terminals
• Process digital applications for vehicle permits and ensure accurate data entry for motorists
• Provide outstanding customer service by addressing motorists’ queries professionally
• Ensure smooth daily operations at the checkpoint

What We’re Looking For:

• Minimum GCE N-Level qualification
• At least 1 year of experience in cashiering and customer service roles
• Willingness to work on a rotating shift schedule, including weekends and public holidays
• Ability to thrive in a fast-paced and dynamic environment
• Open to Singaporean only

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

• Responsible for Guest check-in and check-out.
• Ensuring accurate billing and payments.
• Handle and managing reservations.
• Update the hotel’s system with guest information, and ensure that bookings are accurately reflected.
• Assist with room changes and accommodate special requests.
• Handle Guest inquiries and complaints.
• Maintaining front desk organization, following standard operating procedures, and ensuring compliance with safety and health policies.
• Communication and coordination with other departments (housekeeping, maintenance, etc.) to ensure smooth operations.
• Working Hours from 10am to 10pm.
• Six days weeks

To perform routine sampling and report the results according to the SOP’s.

Ad-hoc duties for office administration.

Responsibilities

1. for Laboratory Assistant

1. Perform routine/non routine Environmental monitoring for all required facilities, clean rooms and labs, inclusive of Particle monitoring (by Particle counter).

2. Perform water sampling as stipulated in the SOP’s

3. Documentation of test results in accordance with current Good Manufacturing Practices(cGMP)

2. For Office support

1. Liaise with the clients by providing support, information, recommending products

2. Making report, plan meeting and taking minutes of meeting

3. Act as point of contact for customer as well as vendors

4. Develop and carry out an efficient documentation and filing system

5. Be responsible for end to end order fulfilment process:

Create / Amend order / fulfilment / delivery until the completion of every order.

Requirements:

1. Bachelor in Science or Advanced Diploma/Diploma in Microbiology/Pharmaceutical Science/ Life science with 1 year relevant laboratory experience

2. Able to work independently

3. Good communication skills (oral & written)

4. Singaporean/ SPR only

5. Freshers welcome to apply, training will be provided

Role: Service Crew
Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU), Orchard.
Looking for: Part timers

Working Hours: Flexible Hours

• Minimum 65 hrs/month -> $13/hr
• Minimum 110 hrs/month -> $15/hr

Choose from multiple shifts (work with friends):

• 10.30am - 3.30pm
• 5.00pm - 10.00pm
• and other shift options

Job Description:

• Greet and assist customers with our self ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Requirements:

• Ability to speak basic Chinese and English is preferred as you'll be working with a diverse team. Those comfortable in a Chinese-speaking environment are especially welcome
• You're passionate about providing exceptional service and making every guest feel like family
• You're a positive, energetic individual who thrives in a collaborative environment.
• You're a flexible multitasker who's always ready to pitch in where needed.
• Previous Restaurant Experience: A plus, but not required – we're happy to train enthusiastic individuals!
• Food Hygiene Certificate: A plus

Benefits:

• Competitive Salary Packages
• Enjoy delicious staff meals during your shift (up to 2 meals a day)

Join us!
Send your resume and click apply or visit our restaurant to apply in person.

Interview on 29th Oct 2024!

Location :

Jurong East, Hospital

Working Hours :

• 42 hrs/week
• Any 5 days in a week (1 weekend inclusive PH)
• Shifts: 10am – 7.30pm & 7am to 4.30pm (cannot choose)

- Have to work 1 weekend

- Able to work on PH

Salary :

1700 – 2000/month

Summary :

This job is a very hands on job – basically serving food tray from the robot to patients ( 2 tea breaks + lunch + dinner)

Apart from serving food, will need to do inventory if the food stocks going low (milo/ biscuit) or linen stocks are low

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Requirement :

- no HC background ok, those that keen to work in HC ok

- need to have customer service skills

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Well Established Organization
• Basic $2000 - $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bishan
• Working hours: 9.00am to 6.30pm (Tuesday to Saturday)

Responsibilities:

• Will be undertaking administrative matters
• Required to perform front-line customer service tasks such as answering enquiries and following up with email correspondences, etc.
• Co-ordinates, receives and monitors applications for courses, projects and activities at the Area level.
• Prepare claims submission documents for courses, activities, and events and monitor related expenditure.
• Sources for vendors in accordance with the needs of related courses, projects, events and activities assigned budget and prepares Call for Quotations where necessary.
• Supports activities and events as needed.
• Prepares and disseminates circulars & documents for Areas and at the National level.
• Manages/updates records using Membership Data Management System (MSDS).
• Monitor and update office supplies and inventories.
• Submits monthly reports
• Any other duties assigned

Requirements:

• Possess experience in admin related role
• Physically active and interested in outdoor activities (need to organised/participate in outdoor activities)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Industry: Heavy Vehicle
Location: Senoko
Working Hours: 5.5 Days (Alternate Saturday)
Basic Up $2600 + standby allowance + OT + AWS + VB (around 2 months)

Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min O Level
• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• At least 1 year relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills
• Job Reference: L77486WX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Address : Craig Place (Shifting to Raffles Hotel in Dec 2024)
Working Day : Mon to Sun (2 off days)
Working Time: 44 hours/ week
Salary: $2500 - $3300

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Responsibilities：

• Generate daily orders, prepare and pack daily orders according to the system, arrange shipping, and update customers on the status of shipments.
• Plan delivery schedule and manage logistics arrangements to customers.
• Handle complex customer issues and escalated complaints/ calls.
• Resolve customers' complaints in accordance with company's policies and refer to respective department heads for unresolved case.
• Follow up with respective departments on status of solutions to customers' request and complaint.
• Prepare monthly reports for manager with regards to the entire department's performance.
• Support sales and marketing team by providing relevant information including customer feedback and sales leads.
• To assist in other activities/functions organized by the Company.
• To attend necessary training and discussion session to improve product knowledge.
• To liaise with other departments and to resolve problems related to inter-department communication and make suggestions on improvements.
• Maintaining high degree of integrity and confidentiality - keeping customers' information confidential at all times.
• Job Requirements:
• Basic computer knowledge: MS Office, MS Outlook and Internet Explorer and others applications.

Additional Work Details:

1. Location - Pacific Tech Centre, Jalan Timor (Accessible via the bus-stops with close proximity to the building. The two MRT stations close to the building are Redhill and Queenstown station).
2. Working Hour: Monday - Friday. (From 10am - 7pm) 1 hour lunch.
3. Saturday Compulsory OT (Alternate) (10-7pm)
4. Package: Basic Salary (44 hours + 4 hours OT - Saturday)
5. Flat Rate SGD20/hour for Saturday OT

Job Type: Full-time

• Pay: From $2800 - $3500 Depending on Experience per month

Schedule:

• Monday to Friday
• Weekend availability
• Supplemental Pay:Performance bonus
• Experience:Customer service: 1 year (Preferred)
• Work Location: In person

SG CITIZEN/PR/LTVP+ Only

The main task of this role is to provide administrative support, including the processing of invoices and payments to vendors, communication with customers and vendors, and other office management duties.

Responsibilities

• Collect, collate and follow-up on billing & payment including raising Purchase Orders, invoicing & payments
• To handle and manage Xero Accounting Software
• Ensure all documents are properly saved, filed/uploaded into the correct adviser’s/client’s folder.
• Handle calendar management and scheduling of meetings
• Monitor and arrange for execution of documents
• Assist with training registration and maintain training register and database
• Build and maintain good working relationships across all levels of personnel, internally and externally
• Responsible in payroll process, claims expenses, and other related matters
• Liaise with the external auditor and tax agents
• Process work pass application, renewable and cancellation
• Liaising with customers and vendors to make the necessary rearrangements whenever needed (e.g. during vehicle breakdown or delay due to heavy traffic)
• Undertake other duties and responsibilities as assigned, including any ad hoc assistance required for other staff members and answering queries from advisers

Requirements

• Minimum 2 years working experience as secretary/administration support or other related roles
• Interest in the transport industry
• Strong coordination, interpersonal, organization and time-management skills
• Customer service orientated, attention to detail, highly responsible
• Excellent in written and communication skills for English (and ability to communicate in Mandarin with our Chinese drivers)
• Proficiency in MS Office and be tech savvy to handle other applications/software that we will provide initial training for
• Ability to learn quickly and is capable of working independently in a lean team

We are a rapidly growing company and seek someone who has a positive work attitude, would like to grow together with us, and is a team player.

Summary & Benefits:

• No Saturdays
• Minimum 14 - 18 days Annual Leaves + Wellbeing Leaves
• AWS, Performance Bonuses & Variable Bonuses
• $100 CASH REWARD*!

Locations:

• Woodlands
• Yishun, Marsiling
• Ghim Moh, Holland Village
• Clementi, Dover
• Tampines, Pasir Ris
• Bedok, Simei
• Serangoon, Tai Seng
• Sengkang, Hougang
• Ang Mo Kio
• Chinatown
• For other locations, please enquire!

Requirements:

• Infant Care Relevant Certificates (e.g. HCIC/ACEY)
• Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
For quick application, please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Customer Service Department serves as the primary interface between our organisation and CPF members. As part of the Customer Service Team, you will play a crucial role in assisting CPF members in making well-informed decisions about their CPF savings by understanding and addressing their information needs with a professional and compassionate approach.

In this role, you will:

• Manage and deliver personalised service to address CPF members' enquiries related to CPF schemes and services through various channels, including but not limited to calls (video calls included), counters, text messaging, contact centres and service centres.
• Engage with CPF members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
• Identify and address CPF members’ needs, with a goal of achieving total satisfaction.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrates strong customer service to handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach.
• Relevant experience in a call centre environment.
• Possesses strong communication skills, including active listening and clear articulation.
• Ability to solve problems, alleviate conflicts, and escalate issues tactfully.
• Capable of learning quickly and thinking on the spot to resolve any issues with a customer-first business mentality.
• Ability to provide support, answer questions, and resolve issues efficiently.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Please be advised that upon initial appointment, the successful candidate will assume the role of Customer Service Associate. The official title of Customer Service Executive will be conferred following the successful completion of our structured modular training.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.