About Aureus Group
Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our schoo..
About Aureus Group
Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.
Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.
About the Role
Aureus Group is looking for skilled individuals who can work towards having extensive product knowledge and excellent customer service in order to ensure that he/she can promote the company and our programmes effectively and provide recommendations to all potential leads and customers to keep our company competitive and innovative.
Job Responsibilities:
Conduct assigned number of outgoing sales calls daily
Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
Answer all incoming phone calls and emails in a timely and professional manner
Conduct and assist in sales activities and events to help the team with lead generation and conversions
Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover.
Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads
Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre
Performing any other duties and responsibilities as assigned by the Management
General Administration
Hiring Criteria:
At least 1 - 2 years' experience specializing in customer service field
Must be available to work retail hours and on both weekends
Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
Able to work in a fast-paced environment
Flexible and able to adapt to any work situation
Excellent problem-solving skills
Positive, extroverted, and outgoing personality with the passion for customer service
Perks and Packages:
Various Performance and Incentive Bonuses
Medical and Insurance Coverage
Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
In-House Learning, Development, and Training are provided
Interested candidate please share your updated copy of resume at [email protected]
( For fast response please drop message at whatsapp number- +..
Interested candidate please share your updated copy of resume at [email protected]
( For fast response please drop message at whatsapp number- +65 96310776 )
Requirement
Candidates must have least 10 years’ experience in Production support in a banking environment.
Candidates must have exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
Knowledge of ITIL concepts.
Ability to analyse problems, provide short term, and long term solutions.
Knowledge of SRE methodology for incident respond, application observability implementation.
Responsbilities
Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment.
Ensuring all SLAs defined for Production Support are met.
Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.
Identifies and monitors operational risks of an IT-Operation Service according to Risk Management.
Support DR/BCP activities in assigned application areas and ensure smooth and seamless completion of activity within regulatory guidelines.
If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!
You’ll play a key role in en..
If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!
You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.
About the Academy:
We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.
First Konnection – The Authorized Education Recruitment Specialist for this Role
What You Can Expect:
Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
Direct Communication: Receive timely updates and clear guidance throughout the application process.
Personalized Advice: Leverage our insights to present your strengths and secure the role.
Key Responsibilities:
Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
Update the student attendance system and maintain accurate records
Process school fees through our digital systems
Upload weekly class photos and curriculum slides onto the online portal
Assist in planning and organizing SkillsFuture training courses
Maintain a welcoming, clean, and organized environment at the center
Working Hours:
Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
Fridays: 9:45 AM – 6:45 PM
Saturdays & Sundays: 8:00 AM – 7:00 PM
Off Days: Wednesdays and Thursdays
What You’ll Bring:
A positive, proactive approach to customer service and operations
Strong communication skills for interacting with parents, students, and staff
Experience in customer service, particularly in educational settings, is a plus!
Tech-savvy, comfortable managing online systems and processes
Ability to multitask in a fast-paced environment
Why Join Us?
Be part of a social enterprise that is shaping the future of education
Enjoy a balanced 4½-day work week, giving you more time to recharge
Grow with a supportive team that values your contributions
Apply Now!
If you're ready to shape young futures and grow your career with us, don't wait!
We review applications quickly, so seize this opportunity today!
EA Registration No.: R23111820 (Ben Chang) EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)
IT Field Service Engineer (Maintenance support/Servers/ Network/ Storage for-IBM/DELL)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
Position: IT Field Service Engineer (Maintenance support/Servers/ Network/ Storage for-IBM/DELL)
Location: Ubi Techpark
Working hours: 5 days w..
Position: IT Field Service Engineer (Maintenance support/Servers/ Network/ Storage for-IBM/DELL)
Location: Ubi Techpark
Working hours: 5 days work week; Monday to Friday: 9am - 6pm
Salary (commensurate with experience): Gross up to $5000 (Basic up to $4000 + OT) + AWS + Allowance for mobile phone; Education Subsidy if applicable + Group Medical Plan
Duration: Permanent
Industry: Information & Communications Technology (ICT)
Main Responsibilities:
Provide post sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations;
Troubleshooting and replacement of hardware;
Troubleshooting of operating system;
Handling of hardware migration/implementation project;
Perform preventive and proactive maintenance;
Escalation and management of complex issues.
Requirements:
Diploma holder or above in Computer Engineering/Science or related discipline;
Possessed at least 3 years of experience in IT hardware maintenance service on server, network and storage preventive.
Strong server and storage hardware configuration knowledge will be an advantage;
Be a quick learner in acquiring new system skills and working with new technologies;
Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
Proficiency in solving computer hardware related issues for IBM, DELL, and HP;
Able to provide nonoffice hours standby and support service
Email to: [email protected] or call me at: 6398 5689 for more information.
Like us on Facebook or Instagram (For Career tips and Job vacancies):
Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd
***We do not charge our candidates any referral fee nor bind them with any contract.***
Jane Chua
Associate Consulting Director (APAC)
License no: 13C6684
EA Personnel: R2197224
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
Overview
Be part of the exicitng team that creates wonderful memories for her customers. Fast paced working environment yet fun and exciting.
Good car..
Overview
Be part of the exicitng team that creates wonderful memories for her customers. Fast paced working environment yet fun and exciting.
Good career progression opportunities, benefits and attractive renumeration package.
Account Servicing /Customer Support
· Manage Appointments with customers and ensure timely follow-up on all customers’ needs including but not limited to make-up trials, gown fittings/alterations, floral arrangements, product/service add on etc
· Respond to all customer emails, messages and calls in a professional and timely manner, and ensure all customer requests are properly documented and acted upon
· Co-ordinate all necessary with internal & external stake holders for the timely deliverables of customers’ package and needs. This includes scheduling of appointments and management of the internal calendar booking slots with corresponding teams from photography, make-up etc to ensure that the product/service sold to customers are well delivered and received by the customers.
· Handle customer enquiries and resolve any issues promptly in a professional manner
· Ensure payment & collection schedules are administered well. This includes ensuring timely invoicing and upload of data to the ERP Odoo system.
Admin / Operational Duties
· Maintain a clean and organized showroom by practising good housekeeping standard.
· Inventory management of company assets
· Work closely with management to assist and support with Marketing and Promotional activities. This includes and is not limited to awareness programmes on various social media platforms and participation bridal shows and events where you will work closely with management on the thought concept and execution of the events
· Provide feedback on trends to remain competitive in the market
· Handle all other administrative and operational duties as and when required
Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick ..
Find Out Even More At: https://tinyurl.com/mindflex-fulltime Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT) Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.
About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!
Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation
Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required
Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)
Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture
Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office
Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment
Customer Service Coordinator (Order Management) | US MNC | 1 year @ West
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
Key Responsibilities:
Handling shipping & billing processing via the system.
Ensuring documents are properly completed by compliances and shi..
Key Responsibilities:
Handling shipping & billing processing via the system.
Ensuring documents are properly completed by compliances and shipment release on a timely basis.
Handling and liaising with Order Management, Finance (outstanding AR), Trade Compliance, and Operation teams to follow up on shipment, delivery & billing through the system.
Review commercial clauses, handle type of bonds with the bank, Letter of Credit negotiation with bank, issue chambered origin, etc.
Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to the customer, meet the customer's contract/payment terms, and ensure each set of payment collection is reasonably assured.
Liaise with the internal A/R Collections team and customer to resolve any variances whenever queries arise.
Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
Ensure all documents are filed according to the Record Retention Policy.
Qualifications:
2+ years of experience in customer service or related field
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Proficient in Microsoft Office and Oracle software (will be an added advantage)
Ability to work independently and as part of a team
Prior experience in a fast-paced environment is a plus
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin
1. Diploma or above, major in science and engineering.
2. Have more than 2 years experience in technical support.
3. Proficient in English, able to co..
1. Diploma or above, major in science and engineering.
2. Have more than 2 years experience in technical support.
3. Proficient in English, able to communicate smoothly with customers in Singapore.
4. Familiar with technical knowledge and principles in related fields. Familiar with sheet metal technology, machining technology and electronic assembly technology is preferred.
5. Have good problem solving ability and adaptability.
6. Strong team spirit and service consciousness.
7. Can adapt to the working environment and culture in Singapore.
8. Master the use of relevant tools and software.
Job responsibilities of business technical support business engineer:
1. Be responsible for providing technical support for business and solving technical problems of customers.
2. Be familiar with the technical standards and specifications of the Singapore market to ensure that the products or services meet the requirements.
3. Cooperate with R&D team to optimize the technical performance of products or services.
4. Provide technical training and guidance to customers.
5. Collect and feedback the technical requirements of Singapore market and help improve products or services.
6. Follow the trend of new technology and provide technical advice for the company's business development.
If you are interested in this job, please contact Mr.Ning @ [email protected] ASAP.
Presales Technical Support (Designing Security Solutions/Access Control system)
Full-time
Full-time
Others/Any
Singapore, Singapore
Information Technology
1 month ago
Responsibilities:
The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisf..
Responsibilities:
The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
Quotation & Configuration Check
Ensure all the system configuration and quotes are accurate for SEA region.
Provide technical training for SEA sales team and technical team.
Provide after sales technical support (project/CS) if any PM/engineer needs help.
Provide T&C support for SEA projects.
On site client training
Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
Prepare customer training materials and deliver professional customer training.
Attend internal training, improve skills.
Requirements:
Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
Basic IT knowledge in security hardware, network and database.
Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
Candidates with technical presales background will be an advantage.
Good communication and coordination skills.
Client service oriented and quick learner.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Working location: Near to Buangkok Mrt
Working hours: 10.30pm - 8.30am | 4 days work week (follow schedule)
Salary: $1900 - $2160
Residential..
Working location: Near to Buangkok Mrt
Working hours: 10.30pm - 8.30am | 4 days work week (follow schedule)
Salary: $1900 - $2160
Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.
Responsibilities:
Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
Support the shift during emergency.
Deliver Trauma-informed practices in daily interactions
Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
Manage and provide care for the daily living needs of the residents in the Hostel;
Able to develop positive relationship with the residents;
Involve in taskforce, to assist and execute tasks required from the taskforce.
Job Overview:
We are looking for a skilled IT Support Executive to provide technical assistance to corporate users and manage the IT infrastructure. T..
Job Overview:
We are looking for a skilled IT Support Executive to provide technical assistance to corporate users and manage the IT infrastructure. The ideal candidate will have experience in supporting desktop/laptop devices, troubleshooting network issues, and managing IT systems.
Key Responsibilities:
Provide helpdesk and end-user support for desktops, laptops, iPads, and in-house applications.
Troubleshoot and maintain Microsoft Windows OS, applications, and network equipment (routers, switches, firewalls).
Deploy and set up workstations (desktop/laptop/iPad) and other IT equipment.
Administer VMWare, MS Windows Server, Active Directory (AD), Exchange, and MS SQL.
Manage IT hardware/software inventory and assist with procurement.
Liaise with external vendors for troubleshooting and support.
Maintain backup hardware and software systems.
Requirements:
Diploma/Degree in Information Technology or a related field.
2-3 years of experience in IT support.
Proficient in hardware/software troubleshooting (desktops, laptops, mobile devices).
Knowledge of Office 365, Exchange Administration, and MS Windows OS.
Experience with Windows servers, Active Directory, MS SQL, and network equipment (WAN, LAN, WiFi, VPN, firewall, routers, switches).
Strong end-user support and vendor management skills.
Next Step:
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.
Service Engineer – The Hero Behind the Lab Equipment!
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
At Asia MatteLab, we’re dedicated to providing top-notch scientific equipment and support to researchers across the APAC region. We help brands ente..
At Asia MatteLab, we’re dedicated to providing top-notch scientific equipment and support to researchers across the APAC region. We help brands enter the Singapore market and ensure researchers have the tools they need for breakthroughs. We’re looking for a passionate Service Engineer who loves learning, problem-solving, and making sure lab equipment runs perfectly!
What You'll Do:
Learn & Master a variety of laboratory equipment—installing, maintaining, and troubleshooting it like a pro.
Diagnose & Fix equipment issues using logical, step-by-step approaches, ensuring minimal downtime for customers.
Collaborate with manufacturers to get the best technical support when you need it.
Keep Customers Happy by making sure their systems are up and running ASAP and handling repairs with care and urgency.
Document & Remember fixes and solutions so future repairs can be done even faster!
Who You Are:
A fast learner who enjoys understanding how things work and loves hands-on technical work.
A logical thinker who enjoys diagnosing and fixing equipment problems.
A customer champion who prioritizes minimizing downtime and providing top-notch support.
A great communicator who works well with both customers and manufacturers to solve issues quickly.
A team player who is eager to grow with a supportive, fast-growing company.
Qualifications & Experience:
Diploma or Degree in Engineering (Mechanical, Electrical, or related fields), Biomedical Science, or related disciplines.
Hands-on experience with laboratory or scientific equipment is a bonus, but those who are independent with a passion for learning are welcome.
Strong troubleshooting skills with a logical approach to solving technical issues.
Excellent communication skills to interact with customers and manufacturers effectively.
Customer-focused attitude with a passion for ensuring equipment runs smoothly and minimizing downtime.
Why Join Us?
Hands-On Learning: You’ll get to work with a wide range of high-tech lab equipment and learn continuously.
Real Impact: Your work will help researchers achieve their goals by keeping their equipment in top shape.
Career Growth: We’re a growing company, and you’ll have the opportunity to grow with us, with plenty of room for career progression.
Supportive Team: You’ll be part of a collaborative and dynamic team that’s always ready to help.
Ready to Be the Hero in the Lab?
If you're excited about the idea of learning, problem-solving, and helping customers succeed, we want to hear from you! Join us in making sure that lab equipment runs flawlessly and be a part of the scientific breakthroughs of tomorrow.
Industry: Logistics