Total 45,965 Customer Service job vacancies

OVERVIEW OF ROLE

Perfume creation is an essential element of the product development process at Procter & Gamble. Our Beauty Brands, ranging from Hair Care, Body Care and Skin Care, are used by Billions of consumers around the world and have some of the most iconic & irresistibly delightful fragrances in consumer products.

Developing a superior fragrance for a P&G product requires a combination of strong scientific and artistic skills, understanding of our brand equities, consumer needs, as well as mechanistic understanding P&G's technologies.

If this sounds exciting to you, read on!

YOUR TEAM

At the Singapore Innovation Center, you will be part of a passionate team of Perfumers and Perfume Designers with expertise across Categories and Regions. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

HOW SUCCESS LOOKS LIKE

The successful candidate will undergo a comprehensive 1-2 years' P&G perfumery program that includes a detailed understanding of the fundamental science and technology of perfumery as well as formulation strategies. In this role, achieving success can be described as below:

• Contribute to category growth through irresistible superior fragrances for Asia Beauty Care products.
• Develop Mastery in regional consumer’s scent needs and preferences. Discover insights in perfume formulation that are broadly re-applicable.
• Develop and expand scientific models and tools that enable creation of new consumer winning perfume formulations.

KEY RESPONSIBILITIES

• Create irresistibly superior fragrances for our Beauty Care products based on technical briefs from the Category teams.
• Participate in olfactory evaluations of fragrances at consumer relevant touch points with perfume designers.
• Generate and interpret data that will help develop fragrances, solve problems, and make discoveries against project needs and problem resolution.
• Solve technical challenges typically encountered during the creation of fragrances for P&G products.
• Develop cross-functional networking skills for reapplying knowledge (methods, perfume, technologies) across categories.

QUALIFICATIONS

• Master’s degree in Science or Engineering with a strong aptitude for chemistry or related areas.
• 3 years formal training / experience in Perfumery. Experience / understanding of Asian consumers olfactive preferences and consumer goods market.
• Strong passion for the art and science of perfumery often measured by the predilection for perseverance, persistent scientific approach as well as evidence of aesthetic intuition.
• An acute sense of smell. You must pass an odor acuity test to determine the abilities to discriminate odors and build odor memory. This will be reviewed and/or monitored by a Senior or Master Perfumer.
• Demonstrate a strong creative talent and a passion to use this creativity on the job, and ability to immerse in new subject matter, be self-motivated, learn quickly and develop mastery, perseverance and resilience in the face of challenges and failure.
• Passion for getting into the lab, developing perfume formulas through careful experimentation and identifies ways to improve and accelerate perfume creation through modeling and Digital capabilities.
• Strong leadership, collaboration, presentation & communication skills (oral & written communication) to work with people from different cultures and levels, both internally and externally, to bring out the best skills and capabilities in pursuit of winning perfumes.

ABOUT US

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Main Duties

 Be the front line for all visitors, prospects and customers in the showroom

 Receive and forward queries and complaints via phone, email and general correspondence

 Provision of drinks and snacks to visitors, prospects and customers

 Monitoring of whereabouts of all members of the sales department

 Preparation of all documentation for delivery

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

 Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

 Schedule service appointments and manage the service workflow.

 Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

MindSpace by MindChamps (www.mindspace.mindchamps.org) is a leading provider of premium after school and enrichment programmes in Singapore.

We are currently recruiting an experienced Student Care Teacher for our MindSpace Centre located at Sembawang Shopping Centre. You will be given the opportunity to grow together with the business and be rewarded commensurately for your efforts.

Job Responsibilities

• Deliver MindChamps enrichment lessons and programmes for primary school students
• Provide guidance to primary school students to ensure completion of their daily homework and other school assignments
• Maintain accurate and timely student records and update parents regularly on their child’s educational and developmental needs/progress
• Oversee the preparation of teaching resources and materials
• Manage the overall appearance and learning environment of classrooms
• Maintain and build strong relationships with students and parents
• Serve as an inspiring role model with a creative spirit and a champion (positive) mindset
• Ensure safety of students at all times within the premises
• Manage other ad-hoc duties as assigned by Centre Director

Job Requisites

• Diploma or degree in a relevant discipline with minimum 2 years teaching experience
• Passion and proven track record in teaching primary school students
• Familiarity with MOE primary school syllabus
• Excellent communication and classroom management skills
• Enthusiastic, lively and energetic with a positive growth mindset
• Creative and nurturing; passionate about connecting and engaging with children
• Excellent service attitude with good ability to manage enquiries from parents

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for a creative, passionate and initiative Robotics and coding Trainer

Job Description

Able Conduct physical enrichment training (Robotics and Coding) with children

Good classroom management

Facilitate an inclusive and collaborative classroom environment

Prepare educational material such as module summaries, videos etc.

Ensure attendance and other Training records documents

Conduct evaluations to identify areas of improvement for training and curriculum

Monitor employee performance and response to training

Must be willing to travel different location

Requirements

Must be registered on IRS MOE

Must have prior experience in training children

Must have prior Coding or Robotics training with children

Minimum GCE A Level/Diploma in any discipline

Good communication skills and with an excellent command of English.

Proficient in Microsoft Office

Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills

Able to work independently and as well as a team player

Able to lead the team and have good initiative

Prior operations and office administration experience preferred

Never say die attitude

Able to work under pressure

Job Responsibilities:

• Compile and analyze operational data to review KPIs and suggest process improvements.
• Update and maintain departmental documentation, including SOPs
• Conduct in-house training sessions.
• Investigate service gaps and instances of non-compliance, recommending and implementing remedial actions.
• Conduct tests on operational systems to ensure they are efficient and effective.
• Perform administrative tasks as needed to support departmental functions.

Requirement:

• Diploma in Statistics / Business Administrative or related discipline
  (Other qualifications with relevant experience may be considered)
• Familiar with Microsoft Office Applications
• Analytical & Problem solving
• Forecasting / Simulation
• Eye for detail
• Presentation skills
• Resourceful and initiative

• Service Technician(Kitchen Equipment)
• Working days: 5.5days
• Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm
• Working Location: Defu Lane 10 (Hougang)
• Salary: $1600 - $2000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description

Responsibilities

• Preparation of presentations and proposal documents.
• Proficient in Microsoft programs including Excel, Power Point and Word.
• Collaborate with the internal stakeholder(s) to maintain and uphold quality of deliverables.
• Perform regular checks, creation, amendment, and updating of data.
• Deliver exceptional customer service to both external and internal stakeholders.
• Communicate with landlords, arrange viewings, and schedule appointments.
• Interact seamlessly with internal teams, including office leasing and retail leasing departments.
• Assist the stakeholder in resolving daily operational issues.
• Perform ad hoc duties as assigned by management.
• Apply robust coordination skills to efficiently manage assigned tasks.

Qualifications:

• At least a NITEC in Business Studies, Office Studies, Administration (or any relevant field), or completed “O” / “N” level.
• Computer literate and proficient with Microsoft applications.
• Able to convey clear messages and communicate effectively with internal and external stakeholders at all levels.
• Comfortable making calls, coordinating meetings, and liaising with various internal departments.
• Detail-oriented and able to maintain high accuracy in a fast-paced environment.
• Thrive under pressure and work well in a dynamic setting.

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG.

• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech talent requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients.
• Work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present qualified candidates to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform strategies and provide valuable insights to clients.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 4-6 years of total relevant experience in IT services / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level roles.

Candidates with new sales experience shall be considered for Business Development Manager for new Client Acquisitions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

• Manage daily operations of the Centre, ensuring compliance with licensing standards.
• Assist with budget management and ensure cost-effective Centre operations.
• Oversee Centre logistics, procurement of supplies, and manage relationships with suppliers, vendors, and contractors
• Handle all enquiries, feedback, complaints, and incidents related to Centre operations.
• Maintain and update all Centre operations documentation for audit purposes.
• Oversee staff scheduling and ensure adequate clinical team coverage as needed.
• Manage interactions with internal and external auditors and assist in updating Centre policies.
• Conduct internal audits and investigate incidents as needed.

Requirements:

• At least 5 years’ of operations | centre management experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Project Description:

• Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

• Treasury application BAU 24*7 support:
  • L1 & L2 application technical and functional support in production treasury application support environment
  • Monitoring and issue resolution of Online trade booking applications
  • Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts
  • Managing and regular interaction with the application end users and stakeholders management

Mandatory Skills Description:

• • 1-2 years of experience in production application support environment
  • Production support of Java/Microservices application
  • Strong experience in providing L1 & L2 application technical and functional support
  • Good knowledge on Linux/Unix and scripting (Shell/Python/etc)
  • Good knowledge on SQL and PL/SQL
  • System backup's w.r.t UNIX and Database
  • Excellent team collaboration
  • Excellent written and verbal communication skills
  • Strong stakeholder management
  • Flexible in working in shift timings and over weekends

Nice-to-Have Skills Description:

• • Capital markets / investment banking domain
  • Treasury application support experience, e.g. FO trading application (Murex/ Bloomberg/ DealHub/ MarkitWire/ FXcore)

Hiring for three "The Oyster Bank" outlets.

Thirsty for an alternative, fun and fulfilling working experience? Join our family (a small family with big dreams) as we tickle your intellect and get your creative juices flowing.

Responsibilities included:

Maintain a team-oriented personality with strong people management skills;

Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

Ensure all food/drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

Actively respond to and handle guest problems and complaints;

Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

Ensure proper purchasing and receiving bar supplies.

Ensure proper grooming and hygiene standards for all floor staff;

Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

Assist the company in expansion plans.

Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

Excellent attitude and willingness to learn

Display integrity and initiative

Team player

Good communication skills

Please include your email address and contact number in your resume.

Roles & Responsibilities

Job Highlights

• Customer service in a boutique hotel
• Fun and professional environment
• Flexibility due to nature of shift work

Job Description

Job brief

We are looking for a Hotel Front Desk Officer to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Officer responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
• Shift work to ensure a 24 hour reception for the guests
• Assist in the administrative and marketing aspects of the company

Requirements

• Customer service attitude
• Excellent communication and organizational skills
• Understanding of how online travel agency websites operate, like Booking.com and TripAdvisor
• Work experience as a Hotel Front Desk Officer or similar role is optional
• Education in hotel management is a plus

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Managing interventions and programmes, performing community development work and uplifting the professional practice in social work. He/She guides multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research. He/She serves as a mentor to social workers and supports their professional development. He/She collaborates with other agencies and ministries in the course of his work.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

About Us: Travis Masiero Restaurant Group is a dynamic culinary force with four vibrant concepts spanning six restaurants across Singapore and Japan. Our commitment to excellence and passion for creating exceptional dining experiences make us a sought-after destination in the heart of the Central Business District.

Our restaurants Luke's Oyster Bar and Chop House, Blue Label Pizza and Wine, Nixta Mexican Grill & Bar, and The Clubroom are led by some of the finest cooks, servers, sommeliers, and managers in Singapore.

The difference between them and others is the dedication to the purpose of their profession. We are currently looking for individuals who want to grow their careers in an environment that is fun, busy, and professional.

Job Responsibilities: As a Restaurant Service Supervisor, you will play a pivotal role in ensuring the seamless operation of our establishments. Your responsibilities will include:

• Overseeing day-to-day restaurant service operations.
• Supervising and motivating service staff to deliver exceptional customer experiences.
• Collaborating with the management team to maintain high service standards.
• Handling guest inquiries, feedback, and ensuring customer satisfaction.
• Managing and optimizing table turnover and reservation systems.
• Monitoring inventory and coordinating with the kitchen for timely food service.
• Training and developing service staff to enhance their skills and performance.

Qualifications and Skills: To succeed in this role, you should have:

• Minimum of 1 year of experience in the service industry.
• A team player with a positive attitude.
• Warm and hospitable personality with excellent interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong communication and leadership skills.

Work Schedule:

• 5-day work week.
• 44 hours per week.

Benefits and Perks:

• Staff tips.
• Spa visits.
• Uniform allowance.
• Staff dining discount.

Our Client, a Services Firm(from Legal Industry) is seeking for a Customer Service Officer.

Location: Central Singapore

Job Description:

• Respond to customers’ enquiries and manage walk-in customer at reception
• Welcome visitors with a warm and positive experience
• Maintain a cheerful and professional demeanor during all customers' interactions
• A variety of administration tasks including assisting other departments on ad-hoc projects
• Assist in processing documents with different requirements
• Other customer-service related tasks related to documents
• Data entry and administrative duties assigned

Requirements:

• 1 year of Customer Service experience is preferred but not a must
• Proficient in Microsoft Office (especially Ms Word)
• Customer oriented and good organizing skills
• Responsible and able to work independently as well as a team player
• Positive working attitude
• Good communication and interpersonal skills

Note: 5 days work week(Monday to Friday) and training/guidance will be provided

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Contract duration: 18 months contract

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

As Data Centre Engineer, need to police and set up the DC according to what we need, able to provide technical advice in facility management, manage DC service provider and work with project manager to do UAT and build the data center.

Roles and Responsibilities:

• DC Facilities / Preventive Maintenance

• DC Rack, Network Cabling, and DCFM Operation Management

• Liaise and work directly with stakeholders, DC Op Managers and/or DC Service Facilities providers for purpose of project delivery and maintenance support.

• Liaison with DC Provider/ vendor with regards to utilities, building services / facilities and systems issues, which include Data Center Infrastructure Management DCIM support, Key management system and maintenance.

• Administrator for preventative maintenance programs to ensure that DC provider carry out the facilities maintenance.

• Proactive monitoring of the Environmental System Alerts in the Data Centres to ensure they are operating within acceptable level and to escalate promptly to the relevant authority or third-party vendors to rectify any defects alerted.

• Monitor and optimise Power Usage Effectiveness (PUE) and overall power consumption within the data centre, ensuring the efficiency of servers and racks meets target power consumption levels.

• Ensure DCIM systems are operating as designed to protect the data center, capture power usage, calculate available capacity, and provide meaningful, timely alarms, notifications, and reports.

• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

• Support design planning and space allocation for prospective Colo and Private cloud service hosting. Recommend acquisition of new technology to enhance DC operational efficiency.

• Support DCFM on matters pertaining to all Data Center (DC) projects; this include making arrangement and attend site surveys with vendors, supplier and business Product and suggest feasible solutions to ensure DC’s requirement are addressed or met.

• Support the management of works conducted within the Data Centres such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, on-site/off-site standby activities etc

• Establish work schedule, monitor work progress on site, examine and certify works done, and to attend Factory Acceptance test, Site Acceptance test and Integrated System Test, if any.

• Support and oversee new data center project fit-out, additions & alterations works, including SIT/ UAT testing.

• Ensure project closure and hand over with as-built drawings, schematics and reports, including commissioning of assets. This include witness key commissioning tests on site

• Enforce adherence to established procedures (SOPs, MOPs, EOPs, PTWs, RAs) and change control processes for all data center maintenance activities.

Reporting and Analysis:

• Establish operational and performance benchmarks, analyze data, and prepare reports on all aspects of facility operations and maintenance.

• Generate monthly progress reports and track deliverables.

Requirements/ Qualifications:

• Bachelor of Computer Engineering or equivalent

• Have at least six (6) years of working experience in Data Centre Facility Management/Environment,

• Have at least three (3) years of experience in leading a team in a similar capacity.

• Excellent vendor management skills and comfortable to travel around different data centers

• Possess broad-based knowledge and skills in the areas of building technology, mechanical and electrical services and facilities management.

• Good knowledge and understanding of Data Centre infrastructure systems with experiences working on mission critical systems such as UPS, Chiller, CRAC, Thermal /Fan Wall Cooling , Electrical HT/LT, Fire Protection, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.

• Have good working knowledge for best practices in fire/workspace safety, management, control, and operating a Data Centre hosting services

• Proficient in Rack and Stack Tasks/ Planning, analysis and forecasting under Data Centre Infrastructure Management (Able to allocate racks efficiently – plan and relocation experience – power usage optimisation)

• Must possess relevant experience in DC facility management and vendor management.

• ITIL Foundation V4 certified, and Possess Data Centre Certifications such as CDCP and CDCS

• Working experience in managing & supporting DCIM system; Struxureware Data Center Expert (DCE) Struxureware Data Center Operations (DCO) and IT Advisor (ITA) in support of new data center deployment, and retrofits.

• Inclination & passionate to automate routine tasks to drive operational efficiency.

• Familiar with ISO 9001, and I

• Assist/Guide customers to create ID
• Assist/Guide customers to download App +
• Assist to show customers on how to maneuver the App +
• Assist customers on how to maneuver microsite
• Assist/Manage customers with Q matic system to issue Q
• Assist customers with Sim Exchange & Router exchange transaction
• Assist customers to do Prepaid top ups
• Assist customers with all other queries when approached by customers

Requirements:

• Min GCE NO Level
• Have good communication skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Customer Service Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Industry: Electrical, Electronics, Manufacturing, Semiconductor/Wafer Fabrication

Location: Mattar, Kallang

Position: Job ID: 19254

Working hour: Mon - Fri, 08.30 - 17.15

Job Description:

■Customer Service (90%)
・Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
・Process Purchase Order to vendors
・Liaise with various internal & external parties to ensure timely production and shipping of goods
・Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.　
・Process delivery or shipping documents, co-ordinate with Singapore &/or Philippines warehouse,
・Forwarders and Transporters to ensure smooth delivery to customers

■Admin / Office Support (10%)
・Liaise with Japan HQ and the General Manager to handle IT-related maintenance and repairs, including printer setup, laptop configuration, and phone line connections and others.
・Liaise with vendors on IT-related matters.
・Communicate with Japan HQ to manage the SG office's IT maintenance.

Job Requirements:

・With min 2 years of Customer Service experience
・Good communication and interpersonal skills
・Japanese Conversational level is required for liaising and reporting to Japan HQ and stakeholders.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Havas Singapore is looking for a Receptionist / Office Coordinator to join our team and support the efficient running of our office.

The Receptionist will be responsible for maintaining the professional appearance and service at our front office while also providing administrative support to ensure the smooth operation of our office.

Main Responsibilities

• Maintain a professional appearance and service at the front office, overseeing daily operations of the reception area.
• Greet and receive visitors in the office, escorting them to their meetings, and attending to walk-in inquiries.
• Ensure the reception area is safe and clean by complying with procedures, rules, and regulations.
• Handle all incoming and outgoing mail, including local and international deliveries.
• Collect and distribute other correspondences such as newspaper and magazine subscriptions.
• Replenish printer/copiers' paper and ink and clear uncollected printouts daily.
• Replenish office pantry stocks and ensure that you keep track of all the stocks.
• Order office supplies, maintain inventory records, and track office supply inventory.
• E-file all job/service sheets for easy access and reference.
• Oversee office services such as cleaners and maintenance service providers, ensuring duties are carried out efficiently.
• Support with internal and external events, including decorations for festive seasons and post-event cleanup.
• Serve as the fire safety warrant representative for the office, attending fire drill briefings as required.
• Manage meeting room availabilities.
• Perform ad-hoc duties and provide admin support as needed.

Job Requirement

• Minimum GCE O Level certification
• At least 2 years of relevant experience in handling administrative duties
• Proficient in MS Office
• Good personality with excellent customer service, communication and interpersonal skills
• Excellent time-management skills
• Ability to multi-task in a fast-paced environment

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry