Total 46,265 Customer Service job vacancies

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporean might apply
• Travel in Singapore to do surveys
• Mandarin speaking is required to liaise with Chinese MNC companies to do surveys
• Proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://go.persolkelly.com/job/apply/6947

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool.
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented.
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment.
• Participate in BCM activities or infrastructure related upgrade.
• Responsible of capacity management & to monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Requirements:

• Degree in computer science/engineering or related disciplines.
• Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence
• Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
• Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of ITIL of similar framework will be advantage
• Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous.
• 2 – 5 years of hands-on support experience in BMC Remedy, Control-M.
• Excellent knowledge of banking business data across various sectors.
• Excellent & proven Incident/Problem Management and organization skills a must.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Assistant Service Engineer / Service Engineer

• Working days: 5 days, 9am to 6pm (might need OT)
• Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
• Salary range: $3,000 - $4,000

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role Overview:

As an OutSystems Support Analyst, you will be responsible for both developing and maintaining custom applications built on the OutSystems platform. Your role will encompass the entire application lifecycle, from design and development to testing, deployment, and support. You will work closely with clients and cross-functional teams to ensure the applications meet client requirements and maintain high performance and usability.

Responsibilities:

Application Development:

• Design, develop, and deploy OutSystems applications to meet client requirements.
• Collaborate with the project team to deliver applications on time and within budget.
• Perform unit testing and debugging to ensure applications are error-free.
• Participate in code reviews to maintain high code quality.
• Utilize OutSystems Forge components and follow integration patterns.

Support and Maintenance:

• Work closely with development teams during the transition phase from development to production.
• Monitor and maintain existing OutSystems applications, ensuring they meet performance, security, and scalability standards.
• Troubleshoot and resolve issues related to application functionality, performance, and user experience.
• Provide technical support to end-users to ensure applications function as expected.

Client Interaction and Requirements Gathering:

• Engage with clients to understand their business needs and technical requirements.
• Translate client requirements into technical specifications and design solutions using OutSystems.
• Provide estimates for development efforts and project timelines.

Mobile and Web Solutions:

• Develop solutions that span both mobile and web platforms using OutSystems.
• Ensure seamless integration between mobile and web components.
• Optimize applications for responsive design and cross-device compatibility.

Qualifications:

OutSystems Proficiency:

• Beginner to strong experience in OutSystems development, including creating modules, screens, and logic flows.
• Familiarity with OutSystems Forge components and integration patterns.
• Ability to troubleshoot and debug OutSystems applications effectively.

Technical Skills:

• Understanding of mobile and web application development principles.
• Knowledge of HTML, CSS, JavaScript, and RESTful APIs.

Additional Skills:

1. Beginner proficiency in Build Management, Configuration & Release Management, and Design & Build Enablement is advantageous.

.

Your Responsibilities

• Collaboration with back-end operations team and physical distribution teams to ensure orders are processed and dropped timely & accurately
• Handling of order & cash related incidents including non-quality, rejections, returns, shortages, overdue, claims and deductions
• Analyzing of customer order data to recommend differentiated solutions/service opportunities that contributes to organization’s value creation targets
• Improve existing process/operations with a continuous improvement mindset
• Participating in credit control communication

Job Qualifications

• Strong academic qualifications with a minimum Diploma education
• Manage orders and documents with local language proficiency in Thailand Market (Speak/Read/Write in Thai)
• Data reporting and analysis
• Operational excellence with an ability to work independently
• Strong interpersonal and communication skills
• A customer-oriented mindset
• Prior experience in the FMCG industry, logistics, order management (OM) and accounts receivable (AR) with an ability to use SAP and data visualization tools (PowerBI / KNIME) will be an advantage.

Job Responsibilities:

• Provide top-tier technical support and quality information to car manufacturers, distributors, and Service Dealers (SD) to drive continuous product quality improvement
• Support the establishment and management of SD network expansion in DIAS responsible territories, ensuring a seamless service experience for our customers
• Conduct engaging onsite and virtual technical trainings and audits to SD, guaranteeing that repair capabilities meet and exceed standards.
• Maintain and ensure the operational readiness of all repair equipment and diagnostic tools,enabling efficient service delivery
• Offer ad-hoc support to automotive sales and related departments, contributing to the overall success of our automotive business

Job Requirement:

• Minimum Diploma in Engineering, Automotive, or a related field.
• 3 - 5 years of hands-on technical experience in the automotive industry, showcasing your expertise and dedication
• Proven experience in conducting both theory and practical trainings, ensuring effective knowledge transfer.
• Preferably, previous experience in the automotive aftermarket and dealership management segment, demonstrating your familiarity with industry best practices.
• Solid technical knowledge in the automotive industry, enabling you to excel in your role.
• Strong project management and communication skills, essential for collaborating effectively with stakeholders.
• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint), facilitating seamless documentation and presentation

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Moy See Meng (Jasmine)

EA Personnel Reg No: R24123391

• Provide efficient and effective sales administration and coordination to ensure the highest level of customer satisfaction.
• Support Account Managers in preparing sales quotations in response to customer inquiries with attention to detail and thorough follow-up.
• Respond to customer requests for quotations and product information for new purchases or renewals of licenses/maintenance.
• Verify prices before submitting to the Purchaser to process Purchase Orders.
• Process Sales Orders for confirmed sales.
• Respond to customer requests regarding delivery and coordinate with the Operations team.
• Escalate maintenance or support issues reported by customers to the Operations team.
• Work closely with Account Managers to achieve sales performance goals.
• Gather information and support Account Managers in tender requirements, liaising with Suppliers and the Technical Solution Team.
• Follow up on tender progress and updates.
• Establish good relationships with customers to identify additional opportunities beyond the requested products, expanding business opportunities to increase sales revenue.
• Perform other administrative duties as assigned or as required by the company.

Requirements:

• With Diploma or Higher in related field.
• At least 2+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As we continue to grow our business, we are looking for a dedicated professional to join our team and play a crucial role in managing the fit and proper assessments for new agents and client advisors within our consumer distribution division.

Responsibilities:

• Responsible for conducting thorough fit and proper assessments under the Representative Notification Framework (RNF).
• Evaluate each candidate's suitability, making informed recommendations, and escalating any adverse findings for further review.
• Keen attention to detail ensuring all candidate documentation is complete and accurate.
• Key point of contact for candidates, hiring managers, and internal stakeholders, addressing any missing information or supporting documents required for due diligence checks, discussing funding schemes, and coordinating the signing of Agency Agreements.
• Conduct periodic reviews and checks, including quarterly reviews of representatives under enhanced monitoring, daily credit monitoring of representatives' financial statuses, and annual self-declarations from representatives.
• Support other Distribution Support functions, such as handling reference check requests, granting sales authority, and managing audit requests related to fit and proper assessments.
• Regularly review processes to streamline and ensure their relevance.

Requirements:

• Excellent communication skills will be essential in providing regular statistics and reports to our Distribution Channels about candidate and representative appointments.
• Minimum 3 years of experience in Distribution Support, particularly within the MAS Representative Notification Framework.
• A degree or diploma in any discipline is required, along with proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Highly organized, focused, and able to work under tight timelines and pressure.
• Independence, self-drive, and a results-oriented mindset are essential, as well as meticulous attention to detail and strong interpersonal skills to influence stakeholders effectively.

THIS POSITION WILL PROVIDE GENERAL ADMINISTRATIVE SUPPORT

• Data entry and upkeeping of filing system
• Record minutes of meeting
• Assist in the preparation of deo / presentation materials
• Events and Travel arrangement
• Attend to queries
• Assist in the generation and distribution of documents for sales and accounts
• Any other duties assigned

REQUIREMENTS:

• PROFICIENT IN MANDARIN
• COMFORTABLE WITH THE ENGLISH LANGUAGE
• ABLE TO WORK A MINIMUM OF 5 HRS AND 3X A WEEK
• GOOD KNOWLEDGE OF MS OFFICE APPLICATION
• GOOD DIGITAL KNOW-HOW

THE COMPANY IS UNABLE TO SPONSOR WORK VISA

WE REGRET THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Duration: 1 Year Contract

Location: Bugis

Working hours: 9am - 6pm (Tue, Wed, Thurs)

Job Scope

• Manage and distribute incoming and outgoing mail and packages.
• Assist with basic administrative tasks, including data entry, filing, and maintaining office supplies.
• Coordinate and administer on employee perks such as long service award, gift basket, new born, birthday celebration email to staff
• Coordinate and raise HR-related vendor quotes, POs and payments as needed
• Organize, coordinate and monitor regular employee-related events as part of Social Committee and CSR
• Perform additional tasks as assigned by management to support organizational objectives.

Requirements

• Minimum diploma qualification with at least 1 year of HR experience
• Well versed with MS office with basic excel/word/ppt knowledge
• Entry level candidates are welcome to apply as on the job training will be provided

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Description:

• Ensure the integrity and readiness of production systems managed by the Digital Platform System team.
• Provide Level 2 support and troubleshooting for production incidents and critical system interfaces through Workflow and Automation systems.
• Assist the Incident Manager in implementing preventive and detective measures, and conduct root cause analysis for applications.
• Aid the IT Planner in achieving project objectives, including production transitions for new system launches and system change requests.
• Suggest improvements for systems based on identified process gaps.
• Develop and standardize processes, including implementation, integration, and documentation, according to established standards.
• Identify and recommend suitable processes for automation and implementation.
• Lead and coordinate projects, offering analytical support and conducting requirement analysis for system enhancements, fixes, and emergency application changes.
• Timely escalate risk issues to relevant parties.
• Participate in disaster recovery exercises for system restoration.
• Organize regular meetings with developers for issue resolution.
• Perform additional duties as assigned.

Requirements:

• Diploma or Degree in Computer Science or Information Technology.
• At least 4 years of experience in Application or System Support, preferably within a bank or financial institution.
• Hands-on experience with Workflow and Automation systems.
• Experience in an Enterprise Application support environment, interacting with multiple functions (developers, infrastructure, service desk) and business users.
• Functional knowledge of Digitalization systems (e.g., Customer Onboarding, Funding Charges, Data Management).
• Technical expertise with applications hosted on both Windows and Linux, including database queries (SQL Server, ORACLE) and managing application services under Windows Services and Linux application services.
• Proficiency in scripting languages (e.g., DOS, UNIX, VBA).
• Self-motivated and driven to ensure high-quality work in a timely manner.
• Collaborative team player with strong interpersonal skills.
• Strong sense of accountability and ownership of results.
• Sound judgment in problem-solving and decision-making.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24669

To learn more about this opportunity, please contact Gia Grace at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Write Edge Centre Manager

As a Centre Manager at Write Edge, you will play a pivotal role in overseeing and optimizing the performance of our customer support, operations teams, and ground operations within the education industry. You are expected to excel in delivering exceptional student experiences and providing leadership to multiple teams. This is a hands-on role, and you will be required to be physically present at the centres.

Responsibilities:

Team Leadership and Strategic Planning:

• Provide strong leadership to the customer support team, overseeing daily operations and fostering a collaborative and high-performance work environment.
• Develop and execute strategic plans to align support, operations, and ground operations with organisational goals, including customer experience enhancement and operational excellence.

Performance Management:

• Monitor and manage key performance indicators (KPIs) and metrics to track departmental and ground operations performance, ensuring objectives are met.

Process Optimisation:

• Identify opportunities for process improvement and implement strategies to enhance efficiency and effectiveness across customer support, operations, and ground operations.

Cross-Functional Collaboration:

• Actively collaborate with cross-functional teams to ensure seamless customer experiences and align support, operations, and ground operations with other departments.

Ground Operations:

• Manage branch coverage to ensure effective operations across multiple locations.
• Address and manage staff complaints, registration, withdrawal matters
• Handle staff enquiries, complaints and escalations
• Train and manage new staff in both customer support and ground operations.
• Develop and maintain a comprehensive training manual for staff.
• Organise and conduct online open houses on weekends to promote education services.
• Track and manage budgets related to both customer support and ground operations.
• Oversee and coordinate various projects related to customer support, operations, and ground operations.

Skills:

• Exceptional analytical and problem-solving skills.
• Strong cross-functional collaboration abilities.
• Effective communication and presentation skills.
• Leadership and strategic thinking.
• Strong vendor negotiation and management skills.

Attributes:

• Strategic thinker with a keen eye for detail.
• Data-driven and analytical mindset.
• Influential communicator and team player.
• Adaptive and open to change.
• Results-oriented and customer-focused.
• Passion for taking ownership of projects in the education industry.
• Proactive in identifying and implementing solutions to challenges.

Responsibilities

Management of ICT Application Contract and Operating Budget

• Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.
• Track the projects’ expenditure and ensure meeting the agreed budget utilisation.
• Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification.
• Manage and monitor defects, issues and incidents of Authority’s IT applications and services to meet the agreed service level agreement.
• Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

• Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.
• Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.
• Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.
• Facilitate and support IT audit activities with relevant parties.
• Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

• Resolve escalated IT cases in an accurate and timely manner.
• Collate and report IT applications and operations statistics.
• Manage, support and track IT change management activities.
• Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Provide secretariat function for meetings/forums.

Requirements

• At least five (5) years of relevant work experience in IT project management.
• Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred.
• Experience in delivering and operating Government IT projects are also preferred.

You should posses the following skill sets:

- Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints.

- Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes.

- Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives.

- IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines.

- Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders.

- Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Description:

• Ensure that only authorised staff displaying valid SP Group (“SP”) security passes are permitted to enter the Company’s installation
• Ensure that all items / materials taken out of the TCC are accounted and recorded
• Ensure that the company’s facilities, main and pedestrian gates are closed and locked whenever they are left unattended
• Ensure that photo taking and video filming are not permitted in the premises unless with the approval of at least the relevant Head of Section
• Record all incidents in the Occurrence Book and immediately report all incidents/fire alarms/malfunctioning of CCTV, Fence Intrusion Detection System and Vehicle Crash Barrier System to the company and the Security Command Centre (“SCC”)
• Attend to any incidents/matters/activation of fire alarms with Comms set and execute company’s Standard of Procedure
• Contact the relevant Contact Person/s during an emergency
• To enforce any instructions/directives in connection with CRISIS management such as Severe Acute Respiratory Syndrome, Flu Pandemic or any other matter health related incident as required by the relevant authorities
• Ensure all equipment and keys are accounted for when changing shift
• Comply with all Standard Operation Procedures (SOP) issued by the Company
• Support any other duties as assigned includes tunnel exercise with external parties such as SCDF, EMA, etc
• Check that the entries made by contractors/visitors in the visitor’s logbooks are correct and complete Not allow any unauthorized person, including the Company staff to enter the control room unless approved by the Company
• Operate and monitor RFID system to track all personnel enter/exit tunnels
• Monitor Tunnel SCADA system (similar to Building Monitoring System)
• Perform emergency SOP to guide staff/workers to evacuation out of tunnels
• Monitor and trending data of M&E systems
• Ensure an emergency call-out service is available at all times
• Any other systems and components, which are to monitor but not specifically mentioned in the abovementioned sub-clauses but are within the Contract Area, shall be included in this Contrac

Requirement:

• Singapore Citizens / Permanent Resident only
• Certified to be medically fit.
• Personnel must have Mechanical and Electrical (M&E) engineering experience with some background knowledge of security management.
• Experience in working in commercial control room to monitor M&E and fire system.
• Minimum three (03) years of relevant experiences similar in nature to Tunnel Control Centre will be advantage.
• Able to speak and write in English and familiar with Microsoft Office software.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Creative Hearts is a boutique music and performing arts school, located at River Valley and Pandan Valley. We're looking for bubbly front desk receptionist to assist in the day to day operations of the school, to greet our students and be the face of our school!

Qualities: hardworking, outgoing and friendly, proactive, organized, meticulous, possesses a growth mindset, and loves children! Music knowledge is a big advantage.

Roles:

- Respond to enquiries (email, walk-in, whatsapp)

- Assisting parents to carry strollers up and down several steps

- Front desk duties like checking in, greeting students and parents

- Sanitizing and cleaning instruments and equipment

- Scheduling and rescheduling of classes, room allocations and invoicing

- Creating flyers and marketing material on Canva

- Ensuring tidiness and cleanliness of school

- Prepare materials and props for group classes (binding, photocopying, laminating)

- Liasing with parents and teachers

Requirements:

- Must be able to work on the weekends, Saturdays are a must.

- Must be able to commit 4 days per week

- Must be available on Tuesday afternoons, Thursday afternoons, Saturday whole day, as well as Sunday 1-6pm on alternate weeks.

- Must be willing to work from both River Valley and Pandan Valley

- Fluent in English, good at communicating

- Meticulous and organised

- Friendly disposition, positive attitude, growth mindset

- Must be able to commit for a minimum of one year

We look forward to hearing from you! Please only apply if you can work a minimum of our required four days. Thank you!

Unfortunately only shortlisted candidates will be notified.

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

The Project/Service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly reports
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with NCS management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and NCS operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

Location: Beach Rd

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,500

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

about the company
We are working with a large international law firm based in Singapore with a global presence across Europe, APAC, and the US. The firm covers a diverse range of practice areas both domestically and internationally.

about the job
You will be an experienced Singapore qualified lawyer looking to transition into a role entailing the training and development of junior and senior fee earners within the firm by keeping abreast with legal and regulatory developments in the disputes space, whilst localising and creating precedents and guidance notes for the firm's Singapore practice. You will be integral on improving the practice group's know how with trainings, and proactive content development particularly in relation to Singapore's commercial litigation space.

about the manager/team
You will work in tandem with the partners of the firm's disputes practice group as well as with a global team of professional support lawyers. You will be the pioneer hire in the Singapore office.

skills and experience required
You must be called to the Singapore Bar and possess no less than 8 years PQE within the disputes department of a prominent legal firm. Strong project management, research and stakeholder skills are desired. Prior training experiences and awareness of digital training tools are advantageous.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Responsibilities:

• Attend to general utilities and account-related enquiries via company's customer channels in a professional and timely manner

• Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction

• Maintain a positive and professional attitude in all customer interactions

• Any other ad-hoc duties as assigned

Requirements:

• At least 2 years of relevant work experience in customer facing role

• Ability to multitask, organize and prioritize work in fast paced environment

• Ability to work independently while being a cohesive team member

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Position: Executive Assistant
Location:Various Locations
Headquarters: Canberra
Working days and hours: 5 Days 9am - 6pm (Flexible)
Salary: $2,800- $3,200

Interested applicants can also send your resume to

WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Overview:
We are seeking a highly competent and passionate Executive Assistant to support our school operations and provide support to our centre leaders and key appointment holders.

Key Responsibilities:

• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Manage the calendars of centre leaders, scheduling appointments, and coordinating meetings.
• Assist in the preparation and coordination of events and parent-teacher meetings.
• Act as a liaison between the executive team and other staff members, ensuring clear and efficient communication.
• Support the human resources department by processing employee onboarding paperwork, maintaining personnel files, and tracking employee vacation days.
• Coordinate with vendors, clients, and other members of the company to ensure that projects are completed on time and within budget.
• Manage the logistics of the school's bus fleet, ensuring proper scheduling, maintenance, and safety protocols are followed.
• Handle sensitive information in a confidential and professional manner.
• Support the implementation and upkeep of administrative systems and procedures.
• Assist in managing finances and budgeting, including preparing invoices, tracking expenses,doing basic bookkeeping, and creating financial reports.
  
  Requirement:
• Minimum of 3 years’ experience as an executive assistant or in a related role.
• At least a Diploma Level qualification in any field
• Knowledge of early childhood education industry is a plus.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De