Total 45,799 Customer Service job vacancies

The Role:

• Servicing refrigeration and gas compression system.

• Overhauling screw and reciprocating compressors.

• On-site commissioning.

• Supervision for installation, construction work.

The Requirements:

• Diploma or equivalent certificate on mechanical or electrical engineering.

• Adaptable and persevering, with good interpersonal relationship skills.

• Hands-on work experience in commissioning, overhauling and servicing in cold rooms compressors from an industrial refrigeration, HVAC or oil & gas industries/plants.

• Familiar with one or more of the following descriptions:

- Cold Storages and Food Processing Facilities.

- Refrigeration and Gas Compression Systems.

- Oil, Gas and Chemical or Industrial Refrigeration or HVAC businesses.

- Rotating Equipment, Industrial Compressors.

- Heat Exchanger and Pressure Vessels.

- Instrumentation and Valves.

- Control Panel, Control Logic, Sequence of Refrigeration System or Rotating Machine.

- ASME, ASHRAE and API Code.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.:R1111100)

• Assist to prepare quotation and costing, Lift drawings for lift installation and servicing contract tender or customers enquiry
• Use AutoCad to come up with drawings of our lift design and specification per customers request
• Follow up on quotation and tender
• Coordinate with factory to ensure timely delivery of lift equipment and spare parts
• Assist in project management during lift installation
• First point of contact with customers during lift installation
• Liase and coordinate with on-site technician and factories on technical issues on pre-sales and after-sales when required
• Attend sales and technical meetings
• Liase with technician on repair issues, scheduling and prepare quoations for repair and maintenace works

• Candidate must possess at least professional certificate/NITEC in Engineering
• Required languages English and Mandarin
• At least 2 years experience in lift and sales support

Location: Central, West, and East areas

Work Schedule:

• 5 days per week
• 14 days of annual leave

Responsibilities:

• Warm Welcome: Greet guests with a genuine smile to create a welcoming atmosphere.
• Queue Management: Efficiently handle customer queues to ensure smooth seating and enhance the dining experience.
• Order Processing: Skillfully use the Point of Sale (POS) system to process orders accurately and quickly.
• Exceptional Service: Consistently deliver outstanding food and beverage service, exceeding guest expectations.
• Customer Support: Respond promptly and courteously to customer inquiries, providing helpful information and assistance.
• Hygiene Standards: Maintain high cleanliness and hygiene standards throughout the restaurant to ensure a pleasant environment for guests and staff.
• Inventory Management: Assist in monitoring and restocking inventory to keep operations running smoothly.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two staff meals provided daily

Be a vital part of our dynamic team and help create memorable dining experiences for our valued guests! Apply now!

EA License 22C1383

EA Personnel R22110043

Responsibilities:

• Answers incoming and outgoing calls in a timely manner and in accordance with the Hospital policy.
• Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Reporting fault on telecommunication equipment
• Performs other related duties as assigned or requested.

Requirements:

• Min. Nitec or Diploma in any field of study
• Min. N/O Level (with call centre exp)
• Keen interest in the healthcare/ medical industry
• Prior call centre exp preferred
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Provide data and guides to help the sales team
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Job Requirement:

• Hands on experience with ERP and CRM systems
• Proven work experience as a Sales support specialist or Sales support associate within the freight and logistics industry preferably
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus

Other:

• 1 Way Transport provided at Jurong East Mrt (8.15am)
• VB provided
• Medical Claim
• Monday - Friday, 8.30am to 5.30pm

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established MNC, market leader in the Manufacturing industry. They are looking for a Customer Delivery Specialist to assist their team for the next phrase of their business. They are located in the Central Town area – easily accessible.

Responsibilities:

• Regularly update the CRM system to provide management with accurate and timely delivery information.
• Work with the Sales and Operations teams to complete pre-delivery, registration, and delivery documents accurately.
• Handle all the requirements for the vehicle registration process for customers.
• Prepare customer loan and registration documents and collaborate with colleagues to ensure successful delivery appointments.
• Prepare vehicles and host delivery appointments, including personalized new owner orientations.
• Assist the Sales Manager with delivery center operations, task completion, and ensuring excellent customer service.

Requirements:

• Bachelor's degree or equivalent education and experience.
• Comfortable working in a fast-paced environment.
• Proficient with Microsoft Office Suite and CRM tools.
• Able to work evenings, weekends, and holidays.
• Valid driver’s license.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte Ltd | 19C9682
R24122162 | LAI CHAI LI

Univers provides the world’s most comprehensive decarbonization system.

We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to deliver real-time energy data and data-driven carbon monitoring, reporting, and abatement.

With 220 million sensors and smart devices connected, 550GW of renewable energy under management, and a community of over 500 customers, we’re helping the world’s leading businesses get the world to net zero—and what comes after it.

For more information, please visit https://univers.com/

Due to significant growth and market demand, we are currently hiring a Customer Success Manager for our Key Accounts. The role focuses on our largest customers and prospects. It is a great opportunity to join a dynamic team which is rapidly growing. The successful applicant can expect support from the manager to enable success in an exciting, demanding, and challenging yet very rewarding role.

Mission

This role requires the candidate to be self-starting and leverage a unique combination of commercial/contractual acumen combined with customer success management. The successful candidate will use their experience to ensure that the very best service is delivered to our customers based on our contractual commitments but always being proactive and leveraging the capabilities of Univers’s wider business.

The ideal candidate will be required to use their collaborative customer management skills in a fast growing and multicultural setting in order to work closely with:

1. Customers to ensure they receive the best service, and grow their spend with Univers

2. GTM (Go-to-Market) to ensure the right priorities, focus and execution of customer account strategy.

3. Finance and our Deliveryteams with a focus of being on-time and above expectation, managing risks and issues accordingly, and ensuring GTM is aware of major concerns ahead of time

4. Marketing and Partners to ensure opportunities to raise our profile and offer wider benefits to customers is fully leveraged

5. Envision Product Domain leadersto ensure customers know about our latest relevant solutions

The Customer Success Manager is expected to support the Key Account Directors, GTM, and Business Developers in their interactions with our customers. The candidate is expected to be able to quickly learn about a customer and Univers’s role being able to identify Strengths, Weaknesses, Opportunities and Threats (SWOT) to our work and agree ways to mitigate them.

As required, the candidate will need to also support the GTM in business development activities to progress campaigns, identify leads, manage opportunities and support the execution of successful sales closing and project delivery strategies using techniques such as consultative selling, stakeholder mapping, value engineering.

Customer Success Manager

Responsibilities:

• Supporting GTM in operational matters related to customer relationship
• Undertaking value engineering and business benefit tracking/validation
• Preparing content for customer review meetings and associated outputs working with Delivery, Product, O&M teams to ensure materials are accurate and up to date
• Preparing project finances including invoices and planning/forecasting reports
• Supporting GTM in business development activities as required
• Will be assisting in Account Management and engage with customers and ideate/sell opportunities
• Be part of ongoing delivery of projects

Qualifications & Experience:

• Bachelor Degree in Business Management/Energy/Information Technology or equivalent
• At least 8 years of relevant Key Account Management experience with prior and proven experience in Customer-facing Consulting/Account management and Delivery
• Prior experience in managing Key Accounts for Thailand market focus will be a plus
• Experience in end-to-end process of project delivery
• Strong in deliverables and be the face to customer end-to-end and build a good relationship with customers
• Knowledge of Cloud SaaS solutions, IoT will be a plus
• Experience in renewals, maintenance for long-run business
• Experience in Smart Facility Management & IoT domain
• Keen interest in Net Zero / Renewable Energy
• Excellent organisational, communication and people management skills

Summary :

• Basic up to $3000+Incentive
• Location : Changi
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Provide excellent customer service by receiving and attending to customers.
• Identify and respond to customer needs.
• Advise and follow up with customers on technical, delivery, pricing, and additional charge issues.
• Prepare quotations and process job orders accordingly.
• Investigate customer complaints and recommend solutions.
• Assist in Customer Service Operations (CSO) duties when required.
• Perform other tasks as assigned by superiors.

Job Requirement:

• Entry level is welcome to apply, training is provided
• Candidates with related experiences as Admin / Customer service from Automotive background are welcome to apply
• Basic computer skill is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

- 2 years full-time outsource contract (renewable)

- Up to $2,200 + Performance bonus

- AMK

- Mon to Fri: 8.30am - 6pm

Job Responsibilities:

1) Process claim application and reply to emails
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned.

Period:

• 2 years full-time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

Working hours:

• Mon to Fri, 8.30 am to 6 pm

Salary:

• Up to $2,200 + Performance Bonus

Job Requirements:

1) Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operation functions.
2) Proficient with computer use (i.e. Microsoft Word, Excel).
3) Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)
4) Customer Service-oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer
5) service.
6) Fresh Degree Graduates are welcome

Special Knowledge or Skills:
1) Good interpersonal and communication skills (oral and written)

2) Must uphold strong code of work ethnics, in particular confidentiality of information
3) Detailed and meticulous
4) Able to work under pressure to meet deadlines.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll (Knowlege of Frontier HR Software)

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer
• Able to communicate with Chinese Speaking staff

Benefits:

• Monthly Sales Incentives
• Meals Provided
• Staff Discounts

Working Hours:

• 6 Days per Week, 8h to 10h between 7.30am to 9.30pm

Responsibilities:

• Provide good customer service
• Prepare beverage, serve customers and clear table
• Package food and beverage for sales
• Monitor stock levels and take order in POS system
• Perform day to day pre-opening and closing as per SOPs
• Ad-hoc duties assign by Chef

Requirements:

• Responsible, multi-task, fast-paced and willing to learn.
• Passion and positive attitude
• A good team player.
• Able to work 6 days per week and public holidays

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Reporting to the Operations Lead on Front desk parents connections at the front desk and centre operations matters, this is a dedicated internal and external client service role.

This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members.

This job also involves daily review and ensure accuracy in student pick up by bus and teachers.

Job Responsibilities:

• Daily engagement with Parents and Students
• Daily connection with Parents during Student drop off and pick up
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report, etc)
• Prepare monthly forms such as teachers and students’ attendance form, sign in/out forms, school bus
• attendance forms, etc.
• Conduct daily health checks on the children upon arrival when necessary
• Assist parents in the purchase of merchandise such as uniforms, caps, books, etc
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Handle other ad-hoc duties as assigned

Requirements

• Friendly and Cheerful, customer oriented
• Good communication and interpersonal skills - Able to communicate well with Students and also parents
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, organised and able to multi-task
• Need to have a sense of urgency.
• Need to be careful, detail and understand the importance of students pick and sign in/out accuracy

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children homework (primary 1 to 6)
• Conduct MindChamps unique enrichment programmes subjects : English and/or Maths, Chinese
• Keep accurate records of children’s progress and address each child’s educational and developmental needs in an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

Job Scope:

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Prepare simple coffee beverages

· Manage cashier & stock inventory

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 930am-130pm, 9.30am-7pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

- 1-2 years full time outsource contract (renewable)

- Up to $2300 + PB

- Mon to Fri, 8.30am to 6:00pm (Alternate Saturday ; 8.30am - 12.30pm) OR Mon to Fri; 8.30am to 5.30pm (Alternate Saturday ; 8.30am - 12.30pm)

- AMK

Job Responsibilities:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period:

• 1 - 2 years full time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

​Working hours:

• Mon to Fri, 8.30 am to 6 pm (Alternate Saturday; 8.30am - 12.30pm) OR Mon to Fri; 8.30am to 5.30pm (Alternate Saturday; 8.30am - 12.30pm)

Salary:

• Up to $2,300 + Performance Bonus

Job Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 2 years full-time contract (renewable)

- Up to $2,400 + PB

- AMK

- Mon to Fri: 8.30am - 6pm

Job Responsibilities:

• To verify and process financial claims in accordance with stipulated policies and guidelines such that claimants are compensated fairly and according to established service standards.
• Process claim application
• Checks for disbursement
• Exception handling and refunds
• Attend to escalated enquiries on claims
• Collation of data / information / statistics for regular reporting
• Provide administrative support
• Undertake additional tasks as assigned

Period:

• 2 year full time contract (renewable based on performance and headcount needs)

Location:

• AMK

Working hours:

• Mon to Fri, 8.30 am to 6 pm

Salary:

• Up to $2,400 + Performance Bonus

Job Requirements:

• At least A level or Diploma holder
• 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
• Good interpersonal and communicate skills (oral and written)
• Must uphold strong code of work ethics and confidentiality of information
• Detailed and meticulous
• Diligent and committed to meet deadlines
• Good working knowledge of Microsoft Office, especially in using MS Excel

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

- 2 years full time outsourced contract (renewable)

- Up to $3500 + PB

- Monday to Friday: 8:30am to 6pm

- Jurong East (JEM)

Job Responsibilities:

• Provide leave administration for staff.
• Process all course applications and cancellations/ withdrawals, not limiting to Learning and Development
• Maintain self-sourced training requests.
• Update learning records in Workday.
• Providing logistics support (e.g. ordering catering, collating RSVPs) for ad-hoc onsite programmes/events (e.g.orientation, leadership chats/forum)
• Manage corporate cards to local places of interest.
• Support the end-to-end scholarship selection cycle.
• Administer payments of allowances and other related claims to studying scholars (e.g. maintenance allowance, pre-study allowance, winter clothing allowance, internship allowance) and school fees to universities.
• Provide support to studying scholars.
• Budget monitoring

Period:

• 2-year full time outsource contract (renewable based on performance and headcount needs)

Location:

• Jurong East (JEM)

Working hours:

• Mon to Fri, 8.30 am to 6 pm

Salary:

• Up to $3,500 + Performance Bonus

Job Requirements:

• Experience in Administration and with Human Resources background or equivalent professional qualifications.
• Good working knowledge on Microsoft Office including intermediate level for Excel.
• Prior experience with Workday and/or SAP systems is an added advantage.
• Prior experience with working with government agencies is an added advantage.
• Good written and communication skills
• Able to multitask and is Tech Savy
• Quick learner and a team player
• Meticulous in record keeping.
• Able to work independently.
• Resilience to withstand pressure from clients and high recruitment volume.
• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Responsibilities:

• Control, manage and oversee claims and customer services delivery for the products distributed and serviced ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner and companies
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point for products reinsured, for all new product launches, projects and on-boarding of new customer groups
• Ensure that Service Levels for Customer Service and Claims Delivery are met
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Ensure that the policies and procedures are in place to fully support the Service Partner so that they can deliver an optimised service
• Assist in the provision of training and support to the Service Partner on any area of service delivery as needed
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Empathy and understanding
• Ability to represent and appreciate the commercial arrangements within the businesses

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Job Highlights:

Enhance exposure to the government sector
Nearest MRT: Outram Park
Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)
Salary: up to $3,000 per month - commensurate based on experience
Contract duration: 6 months

Job Description:

Programme Support (Logistics Support)

• Assist to monitor inventory level at Customer Care Centres and all Tracker Distributors.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by Customer Care Centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning.
• Provide logistics support for the customer care area and all Tracker Distribution Channels.
• Other administrative adhoc as assigned by your supervisor.

Job Requirements:

• Only Singaporean
• Minimum Diploma and above
• Good excel skills

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing )
EA 05C3053

Job Scope

• Plan and supervise the care of residents.
• Develop and implement programmes and activities for the well-being of residents.
• Put up monthly interview records for residents.
• Ensure proper maintenance of the Home's equipment.
• Ensure the cleanliness of the Home premises.

Requirement

• Min. Diploma/Degree in any field of study
• Min. 1 year of related working experience in healthcare, social or community services sectors would be good
• Keen to work in the community / welfare home setting.
• Able to work independently as well as embrace teamwork.
• Comfortable with 4 days, 12hr shift work roster

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are seeking an enthusiastic and fresh Business Support Executive to join our organization and play a key strategic role in driving our business operations and ensuring organizational growth and success. The ideal candidate will be a front facing candidate that is highly teachable and open to new experiences.

Key Responsibilities:

1. Develop and implement strategic plans to drive business growth and expansion.

2. Oversee and optimize key operational processes to ensure efficiency and effectiveness.

3. Collaborate with executive team members to align business strategies and goals.

4. Identify and capitalize on business opportunities to enhance competitiveness and market presence.

5. Join cross-functional teams to achieve performance targets and deliver results.

6. Monitor and analyze business metrics and KPIs to measure performance and drive continuous improvement.

7. Manage and allocate resources effectively to support business operations and initiatives.

8. Build and maintain relationships with key stakeholders, partners, and clients to foster business growth.

9. Stay abreast of industry trends and developments to guide strategic decision-making.

10. Ensure compliance with regulatory requirements and ethical standards in all business activities.

Qualifications:

1. Proven experience as a Business support executive or similar executive role.

2. Strong strategic planning and business development skills.

3. Coachability and drive to succeed

4. Demonstrated success in driving business growth and operational excellence.

5. Excellent communication, negotiation, and interpersonal skills.

Job Summary:

As the Client Engagement Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Client Engagement Executive / Senior Client Engagement Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Client Engagement Executive / Senior Client Engagement Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.