Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.
For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. Our employees are at the cornerstone of bringing our vision to life.
Our pursuit of excellence, coupled with the pride we take in our work, enables our customers to solve their most critical problems.
At Wolters Kluwer, we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities.
Join us and build a brighter future!
Website: https://www.wolterskluwer.com/en-sg/solutions/cch-tagetik
What we offer:
- Hybrid Work Model
- Flexible Working Arrangement
- Career & Learning Opportunities
- Comprehensive Benefits
- Diversified Workplace
- Fair Cultural Atmosphere
- Wellness Program
The Apac Regional Trainer works closely with regional leadership to gain a full understanding of the company’s strategic vision, as it affects training demands and key department decisions. This role requires effective communication with our key stakeholders such as Marketing, Sales, Customer Success, Alliances Management and Partner Enablement to ensure all department objectives are successfully executed. As a result, the Academy Regional Trainer works closely and reports directly to the Regional Academy Director and Global Academy.
Responsibilities:
- Supporting next-level growth, directing strategic education delivery initiatives and change management efforts, including transforming all departments (from Sales to Services) from a reactive strategy to a proactive attitude to create awareness for education services and programs.
- Conducting quality training sessions in both planning and consolidation areas.
- Expand and enhance in Training content and needs.
- Manage and grow a team of instructors and regional training coordinators (both internally and/or at partners)
Training operations and improvements:
- Internal and External Learning community relationships
- Training Facilities and Equipment
- Public and Private Training Calendar
Manage the scheduling of training classes in Apac areas (e.g., arranging venues, coordinating instructors, ordering training materials, ensuring lab availability)
Partner with:
- Customer Success to consumption of Education Services and boost renewals
- Global Alliances and Partner Enablement teams (e.g., supporting certification and product training programs, train-the-trainer and center of excellence programs)
- Sales and Services to drive education programs to optimize customer satisfaction
- Local and Corporate Marketing to create awareness and promote the CCH Tagetik Academy and all associated learning programs
Ensure consistent global procedures across the department and consistent communication across the organization
Qualifications:
- Bachelor’s degree in finance and / or IT related field preferred
- 5/6+ years of experience with CPM solution (Tagetik or others) is a plus
- Have Budgeting/ Consolidation work exposure/ Software implementation or Data Integration.
- Stand- up training experience.
- Self-motivated with excellent time management skills
- Excellent attention to detail, sense of ownership and proactive attitude towards the role;
- Ability to work on own initiative and part of a broader team
- Mandarin Chinese proficiency is a plus
- Excellent command of written and spoken English.
- Good problem-solving skills
- Strong collaboration skills
- Open-minded and open to interact with people from different
- Able to travel in Apac region on training assignment
