The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.
The L & D Lead together with HR to work closely with HODs to ensure that:
- They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
- They have a full understanding of the various business units and their specific training requirements.
Job Duties
• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.
• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.
• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.
• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.
• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.
• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.
• Develop and implement a comprehensive communication strategy for training and development programs.
• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.
• Tracking budgets and negotiating contracts with external vendors.
• Supporting HR team in other projects when required.
Requirements
- 5 - 7 years of relevant experience including developing, implementing and delivering programs
- Experience in People Management is a must
- ACTA certification
- Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
- Bachelor’s degree preferably in HR studies, organizational development/psychology
- Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
- A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
- Constantly updating latest training trends, changes in learning theory and developments in learning technologies
- Able to work independently and lead teams in a fast-paced environment
- Possesses a sharp eye for details and able to produce neat, well-organized paperwork
