Total 3 help desk specialist job vacancies in Education / Training category in D16 Upper East Coast, Bedok, Eastwood, Kew Drive

The Learning Specialist is responsible for delivering comprehensive training programmes that meet the diverse needs of corporate clients and industry partners such as trades and associations. The role involves managing learning initiatives locally and internationally, ensuring effective skill-building and knowledge transfer. The Learning Specialist will also establish strategic partnerships with industry associations and oversee corporate client training to support business growth.

Key Responsibilities

Partnerships with Trades & Associations

• Build and maintain relationships with key industry partners, trades, and professional associations to develop specialized training programs.
• Collaborate with association leadership to ensure training content aligns with industry standards and enhances member skills.
• Represent the organization at trade shows, conferences, and association events to promote learning initiatives and build partnerships.
• Provide regular updates to trades and associations regarding new learning opportunities and training outcomes.

Overseas Market Training

• Develop and deliver training programs tailored to the needs of overseas markets and ensuring cultural relevance.
• Partner with local stakeholders in international regions to customize and implement training that meets the needs of overseas clients.
• Facilitate in-person training sessions for global audiences, ensuring smooth coordination across time zones.

Corporate Client Training

• Engage with corporate clients to assess their training needs and design customise programmes that align with their business objectives.
• Ensure training content is up-to-date and aligned with corporate clients’ evolving needs, focusing on improving workforce capabilities and performance.
• Monitor and evaluate the success of training programs through client feedback, performance metrics, and post-training assessments.

Collaboration & Stakeholder Engagement

• Work closely with subject matter experts, and external stakeholders to ensure training objectives align with organizational and market needs.
• Regularly communicate with corporate clients, trade partners, and associations to ensure alignment and client satisfaction.
• Act as the point of contact for corporate clients and external partners regarding learning solutions and program updates.

Qualifications

• Minimum Bachelor’s degree in Education, Human Resources, Organizational Development, Business, or a related field.
• Minimum of 2-5 years of experience in learning and development, corporate training, or partnership development with trades/associations.

Skills & Abilities:

• Promoting and selling preferably around learning and development or human capital solutions and outsourcing to enterprise clients
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proven experience in facilitating both local and international training programs.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with external partners (e.g., associations, corporate clients).
• Strong organizational, interpersonal skills and project management skills.
• Ability to work across cultures and adapt training strategies to various learning styles.
• Well organized, meticulous and ability to manage multiple projects at the same time

Personal Attributes

• Proven ability to plan, promote and secure winning contracts with corporate clients and trade partners.
• Results-driven, with a strong focus on achieving annual sales targets between $600k to $1M.
• Capable of supporting and leading business development campaigns, collaborating with cross-functional teams to create compelling, outcome-driven learning solutions and innovative business models that meet client needs.

Job Description

The shortlisted candidate will work with the school Dean and his team to manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

You will work closely with the Head of Programme and the school manager to oversee degree programmes and organise school-related events. You should have good communication and interpersonal skills, and able to work with academics, students, and other administrative executives. With the ability to multitask and attend to detail, you can handle various programme administrative tasks and projects efficiently within given timelines.

Job Requirements

• Bachelor degree with 3-5 years of relevant working experience.
• A resourceful team player and leader with a lot of initiative and an ability to work independently
• Good time management
• Mature and meticulous
• Pleasant disposition with a high level of integrity
• Effective interpersonal skills with excellent command of written and spoken English plus at least one other language
• Familiar with most Microsoft Office applications

[What you will be working on]

You will provide case counselling/management support to Special Education Needs (SEN) students. You will be part of the professional team to coordinate and monitor the help provided to these SEN students and/or work with their families and relevant stakeholders within ITE/external agencies to render support to these SEN students.

[What we are looking for]

You are expected to provide case counselling/management support for SEN students and their families and implement intervention programme, which include the following:

- Case counselling/management support for SEN students

- Referring SEN students to relevant stakeholders within and outside ITE to render necessary support
- Implement programmes for SEN students’ mental wellness social-emotional development

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.