Total 4 help desk specialist job vacancies in Education / Training category in d02 anson tanjong pagar

Pain Relief Therapy provides gentle manual treatment that focuses on treating the whole person holistically: body, mind, and spirit. By mobilizing the bones, releasing the deep tissue, myofascial release, and cranial and scar tissue therapy, it is a drug-free, non-invasive, and safe manual therapy that strives to promote health across all systems. We help patients of all ages, from kidsto the elderly, for a variety of ailments such as muscle pain, joint point, headache, trauma, post operation scar tissue management, sports injuries, etc through manual therapy and rehab exercises.

Do get connected with us if you have the following attributes:

• Kind hearted
• Team player
• Good time management
• Positive attitude
• Curious and would like to keep learning

Job Description:

• Preparation, faciliating, conducting of classrooms and on-the-job training
• Monitor training effectiveness of programmes delivered
• Perform training administration duties and maintain training records
• Design and develop On The Job training plan
• Maintain and develop internal support to achieve service quality standards
• Accompany evaluations with meaningful and constructive feedback
• Analyze service metrics to identify service gaps and call for improvement
• Maintain library of training resources and aids
• Liaise with various stakeholders and external parties for any training requirements
• Actively support and recommend continuous improvement pertaining to training processes
• Contribute to the team culture in a positive manner
• Ideal to have a fitness/rehab/training background
• Passion in helping people
• NLP/ACLP trained
• Training and development in areas of rehab and therapy (Require fitness and rehab knowledge to develop training content)
• Attend to potential students' enquiries
• Attend relavent exhibitions to promote programs
• Recruitment and marketing of international students
• Might have to travel for work

Other Responsibilities

• Developing training materials.
• Preparation of logistics matters with regards to training.
• Perform other administrative duties or other duties as assigned.

Job Requirements & Skills:

• Strong organisation and planning skills.
• Adheres to the set of ethics and standards at all times.
• Strong growth mindset and proactive (i.e., take charge of their own learning).
• Eager to learn and apply their learning (i.e., inquisitive, open to feedback).
• Able to work independently.
• Able to speak well.
• Comfortable interacting with people.
• Punctuality and good attitude is important.
• Flexibility on working one of the weekends and as and when required.

Education Requirements:

• TCM qualification
• Physio qualification
• Work-Study Diploma in Rehabilitation Care
• Itec Diploma in holistic massage / sports massage
• Therapy education training experience

Benefits:

• Monthly team training and sharing
• Complimentary therapy for self and immediate family members
• Quarterly lunch/dinner
• Grow together with the team
• Learn skills to help yourself and love ones
• Health always seems much more valuable after we lose it, we hope to inculcate preventive medicine, starting with ourselves and family first
• Basic $2000 to $3500 + Performance Bonus + Commission + Profit Sharing after 4 years

Working hours:

Monday 10am to 6pm

Tuesday 10am to 6pm

Wednesday 11am to 6pm

Thursday 10am to 6pm

Friday 10am to 6pm

Sat/Sun 10am to 2pm

Total: 38 hours / week

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Location: West

Travelling Required: Once every 2 months within APAC

This position offers a dynamic opportunity to shape the learning and development landscape within a global organization, enabling you to make a significant impact on employee growth and performance. You will collaborate with diverse leaders and external partners to design innovative training solutions that drive organizational success and enhance individual skills.

• Communication:Engage regularly with the Regional HR Director, Talent Manager, line managers, VPs/MDs, and occasionally Sector Presidents through emails, written documents, and group presentations.
  L&D Needs Assessment:Advise, coach, and assist line managers in identifying learning and development (L&D) needs via job analysis, appraisals, and ongoing consultations.
  Recommend actions and develop group-delivered L&D solutions, monitoring and reviewing their effectiveness.
• Budget Management:Provide guidance on annual budget requirements for the learning and development function within the Regional HR department, monitoring L&D activity costs.
• Training Schedule Planning:Plan and communicate a 12-month training schedule to all business functions and regions, ensuring flexibility to adapt to business needs.
  Integrate global L&D and talent development activities into the regional training schedule as directed.
• External Partnerships:Build relationships with external training providers to ensure high-quality personal skills and management development for all employees.
• Performance Issue Resolution:Guide line managers in addressing performance issues through development and training, applying knowledge for quick resolutions while also addressing complex challenges.
• Graduate Trainee Activities:Collaborate with the HR team on all graduate trainee activities, including recruitment, placements, and career planning, ensuring effective L&D delivery for the graduate trainee program.
• Continuous Improvement:Seek new approaches and methods to enhance Croda's L&D function and remain competitive.
  Stay informed about L&D developments through journals, meetings, and relevant courses.
• Process and System Development:Develop, implement, and maintain L&D processes and systems to meet employee and line manager needs while complying with external audit requirements.
• Decision-Making Authority:Make decisions regarding training design and delivery, with strategic direction developed in collaboration with the Regional HR Director and Talent Manager

Requirements

• Comprehensive knowledge of personal skill and behavioural development areas, techniques and theories.
• Ability to design and deliver L&D solutions requiring a thorough understanding of the training cycle and learning styles.
• Influence managers to take a recommended course of action.
• Regional experience and comfortable with managing high volume

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Location: Jurong East

Business Travel: 15 - 20%

Responsibilities:

• Collaborate with senior leaders (HR Director, Talent Manager, VPs, Line Managers) to identify L&D needs and develop tailored solutions.
• Plan, deliver, and monitor a 12-month training schedule, balancing long-term planning with flexibility for business needs.
• Manage L&D budget and ensure cost-effective use of resources.
• Build relationships with external training providers to offer top-tier development programs for employees.
• Advise and support line managers in resolving performance issues through targeted training and coaching.
• Continuously improve L&D processes and stay updated on trends to ensure best practices and compliance.

Requirements:

• 3-5 years of L&D experience in managing corporate training
• Degree in a relevant field or equivalent experience.
• Proven experience working with external training vendors and delivering internal programs (e.g., Graduate Trainee, Leadership).
• Strong knowledge of personal and behavioral development techniques, with the ability to design and deliver L&D solutions.
• Excellent communication, influencing, and project management skills, with the ability to work independently and maintain confidentiality.

Interested candidate please email your updated CV to [email protected] for review.

Registration Number: R1331018

Triton AI Pte Ltd

EA: 21C0661

Role Summary

Your role is to support & manage in-house technology; learning & courseware systems/technologies, mission critical applications including related Learning and Development Management System (LMS).

IN-HOUSE TECHNOLOGY

· Plan, manage & maintain sustainable IT infrastructure, cloud & network systems

· Manage & liaise closely with vendors and service providers to effectively manage the such infrastructure, cloud & network systems, ensuring compliance with Service Level Agreements (SLAs) and validation of Statement Of Work (SOW)

· Plan, develop & ensure execution of IT security policies & procedures to prevent unauthorized access, risk and malicious attack

· Implement and maintain security measures including password & access controls, encryption, and vulnerability management for office & cloud environments

· Manage local network and plan downtime including version updates, testing and recovery

· Knowledge of cloud architecture

· Ensure all systems change requests are in compliance with IT policies.

· Document and maintain a comprehensive up to date IT Asset register and documentation.

· Ensure systems and data security to meet strict IT audit requirements.

· Manage company data backup, restore, and monitor backup jobs to ensure that all company backup jobs are completed and kept online and off site according to policy.

· Continue to track relevant emerging technologies, trends, and best practices

related to the company’s business, and propose and implement improvements accordingly.

· Provide technical guidance and support users members on infrastructure-related matters.

LEARNING & COURSEWARE SYSTEMS/TECHNOLOGIES

· Provide consultation and assistance on issues relating to training structures, deployment/registration of self-serve and in-person training for internal and external resources.

· Consult with instructional designers and trainers about course content and how they behave and access the LMS.

· Provide top-level escalation support (in person, by phone, and web-based remote support) for the LMS.

· Create, update, prioritize and track system issues using the established support ticket system.

· Assist in writing and developing procedures, documentation and communications required and ensure they are closely aligned with procedures for service delivery.

· Interface with external instructional technology and LMS vendors and agencies as they relate to sustaining and continually improving LMS capabilities for Instructional Designers, Trainers and information management needs.

· Continually research emerging technologies and assesses their usefulness in managing our quality standards for our user interface and information management needs.

· Perform all high-level system and user administration tasks on the LMS.

· Work directly with trainers, instructional designers and management to facilitate adoption of instructional technologies via the LMS and to provide assistance for problem resolution, testing and optimization.

· Extensive knowledge about SCORM and API requirements as related to LMS content management and accessibility of courses, publishing to production.

MISSION CRITICAL APPLICATIONS

· Systems owner & technical lead in maintaining environment & monitoring application systems

· Provide technical advice including architecture & systems requirements, as needed, in designing, maintaining & upgrading of application systems

Requirements

A Diploma Holder, with at least 5 years of working experience is preferred. Fresh Graduates are also welcome to apply.

Knowledge/Skills

• IT Skills – MS Office Suite of Applications
• Training administration experience is an advantage
• Project management experience, an advantage
• Understanding of Cloud, SCORM and API requirements as related to LMS

Attributes

• Hands-on and be able to multi-task
• Good interpersonal skills
• Team player, attention to detail interpersonal skills
• Good written and spoken communication skills
• Organized, ability to prioritize and have a sense of urgency
• Disciplined, self-motivated,
• Ability to work accurately to meet deadlines
• Ability to work in a flexible way that allows for changes in assignments and priorities
• Good organizational, time management and problem-solving skills