Total 10 Manager operations engineer job vacancies in Education / Training category in Singapore

Position: Training Operations Manager
Location: Bugis, Singapore]
Employment Type: Full-Time
Salary: S$3,500
Application Deadline: 15/12/2024

About Us:
VIETNAM'S CONVENIENCE is a dynamic organization dedicated to delivering exceptional training programs that empower individuals and drive success. We are seeking a highly motivated and experienced Training Operations Manager to lead and streamline our training operations.

Key Responsibilities:

• Oversee the daily operations of training programs, ensuring efficiency and effectiveness.
• Develop, implement, and manage operational processes to support training delivery.
• Coordinate schedules, resources, and logistics for training sessions and workshops.
• Manage budgets, monitor expenses, and optimize operational costs.
• Collaborate with trainers, instructors, and other stakeholders to ensure high-quality training experiences.
• Analyze feedback and performance metrics to drive continuous improvement.
• Ensure compliance with regulatory requirements and organizational standards.

Qualifications:

• Bachelor’s degree in Business Administration, Training Management, or a related field.
• Proven experience in training operations, program management, or a similar role.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in [specific tools or software, e.g., Learning Management Systems (LMS) or Microsoft Office Suite].
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of training trends and best practices is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to send their resume and a cover letter detailing their relevant experience to [email protected]. Please include "Training Operations Manager Application" in the subject line.

Join Us:
Be a part of a team that values innovation, growth, and the power of training to make a difference. We look forward to your application!

Job Scope: Training Operations Manager

As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.

Key Responsibilities

1. Curriculum Curation and Development

• Craft, Curate and Develop Curriculum:
  • Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
  • Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
  • Oversee the processing of curriculum accreditation and certification with relevant organizations.
  • Oversee the distribution of training materials to trainers in a timely and organized manner.
• Vetting and Quality Assurance:
  • Review existing training programmes and materials to ensure quality, relevance and consistency.
  • Gather feedback from stakeholders and incorporate improvements into the curriculum.
• Research and Development:
  • Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
  • Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
  • Attend upgrading external courses/events to keep our resources abreast to new developments.

2. Manpower Development

• Recruitment and Management:
  • Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
• Training and Development:
  • Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
  • Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
  • Assist in the integration of updates or changes into the current training modules.
  • Host detailed briefing sessions for trainers before the deployment of each project.
  • Onboarding of new updates and upgrades to training resources to both teams.
• Performance Monitoring:
  • Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
  • Track and evaluate trainer performance, providing feedback and areas of improvement.
  • Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
  • Design and recommend training programmes for trainer’s and internal team’s development.
  • Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
  • Recommend new programmes to be developed based on the needs of our audience.
  • Collect feedback from trainers regarding the curriculum, training resources, and logistics.
  • Recommend and organize ongoing professional development sessions for trainers and curriculum development team.

3. Logistics Management

• Project Planning:
  • Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
  • Liaise with schools to confirm logistical requirements and timelines.
• Resource Sourcing:
  • Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
  • Manage inventory of reusable materials and ensure proper storage and replenishment.
• On-Site Coordination:
  • Ensure timely delivery of all materials and resources to training locations.
  • Troubleshoot and resolve logistical challenges during project execution.

Key Skills and Qualifications

• A minimum of 5 years of training experience with MOE Primary and Secondary school.
• Proven experience in curriculum development, manpower coordination, and logistics management.
• Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
• Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
• Resourceful, proactive, and solutions-oriented mindset.

Overview of role

In this role, you will effectively manage others and collaborate cross functionally to deliver critical innovations across multiple projects. You will lead your team to deliver projects and/or capability building innovation to the business. You will also have responsibility for delivery of technical rigor and mastery in your organization. If this sounds exciting to you, read on!

Your team
You will be working with a global team of technical experts while being close to commercial leaders via the Singapore Innovation Centre. You will receive guidance and coaching from Senior Directors on a regular basis.

Key Responsibilities

• Proactively partnering with R&D leaders and teams to create & deliver programs and projects against their toughest business and innovation challenges.
• Have ownership of significant deliverables for a project/ program. Responsible for determining priorities, defining the work, and setting expectations to deliver against the business and R&D/project/program objectives.
• Define and solve business needs and problems of considerable scope by integrating knowledge, intuition, and continued hands-on, in-the-lab experimentation as needed.
• Set and re-adjust project direction and approach as new learning becomes available.
• Integrate internal and external innovation capabilities to resolve problems and deliver superior results.
• Role model a “People First” inclusive and respectful

Qualifications

• Bachelors or Masters degree in Science or Engineering fields
• 8+ years’ FMCG or relevant Innovation experience: envisaging, developing and delivering innovation to meet consumer needs and grow the business
• Experiences in applying the science in actual product innovation/ commercialization.
• Proven technical mastery and problem solving: including business, consumer and technical problem (re)definition, hypothesis development and learning plan delivery – leading to successful business outcomes and growth.
• Strong on acquiring up-to-date external information and working with external partners, integrating big amount of information into data-based insights & recommendations.
• Having an ability to envisage the future while finding the common ground and matching the external possibilities with internal needs, to create the joint vision and deliver the end business outcomes.
• Posses excellent international and interpersonal communication and influencing skills for internal and external relationship building and collaborations.
• Proactive & collaborative leadership and highly self-motivated to work across multiple internal and external organizational boundaries whilst maintaining a focus on the consumer and business outcome.

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.Visit http://www.pg.com to know more.Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

We are looking for an Assistant Manager to join our team in the Academic Department. The ideal candidate will report directly to the Academic & Admin Manager and will be responsible for ensuring the smooth operation of academic courses and related activities.

Job Description

• Oversee and manage the daily operations of the Academic Department of the College
• Lead in curriculum and course planning
• Review, develop, and enhance the academic course materials and resources to constantly improve on quality and learning outcome
• Management of teachers in the College
• Academic data analysis
• Improve teaching qualities
• Teaching of preparatory class students
• Work with various stakeholders to ensure all courses in the College are runned smoothly

Academic Qualifications:

• At least Degree or equivalent

Skills Required:

• At least 2 years of related work experience in the education industry, preferably with EduTrust and/or PEI experience
• Ability to work independently and in a team environment
• Good communication skills
• Ability to prioritise and complete tasks with given deadlines
• Familiar with the use of computer software such as Microsoft Excel, PowerPoint, etc.

This role will manage global customer experience programmes to quantitatively measure the level of experience in our stores, and design training programmes and tools to enhance store performance and experience. For this purpose, the ability to interpret data and insights and communicate it in a way that drives action and engagement with Dyson Demo stores is critical. This role oversees the rollout of, amongst others, new soft skills, behavioural development and operational projects.

Role and Responsibilities:

• Manage global customer experience programmes, partnering with regional teams to drive adoption and actions from insights
• Design of programmes and tools for store operations and performance, assist in the publication and implementation of materials
• Design and deliver all soft skills and behavioural development including career development and leadership skills
• Collaborate with global training community and Dyson Demo stores, gain insight and best practices on what training tools and languages are required for the future and ensuring what exists now is fit for purpose.
• Build 2-way communication and feedback channels with all Dyson Demo stores to shape future needs and increase engagement – employee survey, learning management systems, social collaboration or communities.
• Continually introduce new ways to improve the learning experience in order to drive engagement and completion of digital learning
• Build best in class data tracking, reporting and governance with key metrics/KPI’s for all training and staffing initiatives

About You

• Bachelor’s Degree with 5+ years’ experience in training & development roles
• Experience training field sales team regionally or internationally strongly preferred
• Excellent written and verbal communication skills
• Comfortable with all presentation or training facilitation formats: small or large group, customer facing, and virtual
• Experience in coaching and developing others and facilitating soft skills would be a plus
• Passion for retail & people development
• Self-starter, good with time management & ability to prioritize and manage multiple projects and meet tight deadlines
• Collaborative team player with strong stakeholder management skills to influence across various levels of the organization

The Singapore Institute of Technology (SIT) is a prominent public university in Singapore, renowned for its applied learning approach and strong industry partnerships. Established in 2009, SIT aims to provide a distinctive education by integrating academic knowledge with real-world skills. This model helps produce graduates who are highly employable and equipped to meet the evolving demands of the industry.

Adopting a user-centric model, Design Factory@SIT (DF@SIT)seeks to support industry partners through collaborative innovation projects, thereby creating authentic interdisciplinary and collaborative learning opportunities for students and enhance the workplace learning continuum.

As a member of the Design Factory Global Network, DF@SIT will collaborate with a network of innovation hubs in universities and research organizations across five continents in the world, across cultures, time zones and organizational boundaries to foster radical innovations. DF@SIT seeks to help students, academic staff and companies employ design-led innovation tools to pilot ideas and build roadmaps for the changing marketplace.

The Design Researcher and Lab Manager will be responsible for conducting user-centered research, managing lab operations, establishing, and managing internal and external partners and stakeholders, social media creation and maintenance, and ensuring that the lab and team functions efficiently. This dual role involves a blend of hands-on research, project management, and operational duties to support our design and innovation initiatives.

Key Responsibilities

Design Research

• Conduct qualitative and quantitative research to gather insights into user behaviors, needs, and motivations.
• Plan, execute, and analyze various research methodologies including user interviews, usability testing, surveys, and field studies.
• Collaborate with cross-functional teams to integrate research findings into the design and development process.
• Synthesize complex data into clear and actionable insights, reports, and presentations.
• Advocate for the user perspective and ensure that user experience is a key consideration in all product and service development.

Centre Management

• Oversee the day-to-day operations of the design research lab, ensuring it is equipped, organized, and functioning efficiently.
• Ensure all research tools and equipment are up-to-date, properly maintained, and calibrated.
• Coordinate with IT and facilities teams to troubleshoot and resolve any technical or operational issues.
• Manage the lab budget, including procurement of supplies and equipment, and track expenses.

Project Management

• Lead and coordinate research projects from initial briefing to final delivery, ensuring timely and successful completion.
• Collaborate with stakeholders to define research goals, timelines, and deliverables.
• Manage relationships with external research partners and vendors as needed.
• Provide mentorship and guidance to junior researchers and lab staff.

Social Media Management

• Develop and execute a comprehensive social media strategy aligned with the company's marketing goals and brand identity.
• Create, curate, and manage engaging content across all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.).
• Foster and grow online communities by actively engaging with followers, responding to comments and messages, and initiating conversations.
• Prepare regular reports on social media metrics and provide actionable recommendations for improvement.

Qualifications

Education

• Bachelor’s degree in Design, Engineering, Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, Fine Art, Media & Communications, Business, Marketing, or a related field.

Experience

• 3-5 years of experience in user research, design research, or a related field.
• Proven experience in managing a creative office or similar environment.
• Strong background in both qualitative and quantitative research methodologies.

Skills

• Excellent analytical skills with the ability to translate data into meaningful insights.
• Strong organizational and project management skills.
• Exceptional communication and presentation skills.
• Ability to work collaboratively in a multidisciplinary team environment.

Attributes

• Detail-oriented with a high level of accuracy in work.
• Innovative thinker with a passion for understanding human behavior.
• Self-motivated and capable of managing multiple projects simultaneously.
• Strong advocate for user-centered design and research-driven decision making.

Operations Manager

We are a new start-up Tuition Center is looking for Operations Manager. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Parkway Center Singapore 449408
• Working day and time: 5 days per week
• Working Time: 9am-6pm
• Salary: $6000-$10000 (full time) + Allowance

Main duties and responsibilities:

(1) Oversee operational activities at every level of an organization.

(2) Recruit, select, train, assign, schedule, coach, counsel, and discipline employees

(3) Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

(4) Plan and review compensation actions; enforcing policies and procedures

(5) Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

(6) Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

(7) Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping

(8) Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

(9) Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

(10) Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

(11) Accomplish operations and organization mission by completing related results as needed

(12) Meet or exceed operations labor budget expectations

(13) Manage staff levels, wages, hours, contract labor to revenues

(14) Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

(15) Run a safe, injury/accident free workplace

(16) Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies

(17) Manage relationships with key operations vendors

(18) Track vendor pricing, rebates, and service levels

(19) Review and approve all operational invoices and ensure they are submitted for payment

(20) Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

(21) Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

(22) Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

(23) Communicate all operating policies and/or issues at department meetings

(24) Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses

(25) Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

Requirement:

• Must have at least 5 years experience in education industry with proven record

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Data Management and preparation of statistical reports

• Status tracking, including collecting, analysing, summarising/dashboarding for regular reporting of proposals and awarded grants, technology disclosures and publications:
• Awarded Grants: Liaise with other offices (Finance, PMO, SIMTech IDO, ARTC BDO) to consolidate data
• Technology Disclosures: Liase within RDO to consolidate data
• Publications: Liaise with SIMTech and ARTC Divisions and A*STAR SERC Planning to consolidate and align data
• Consolidate statistics and provide regular reporting to SIMTech, ARTC and SERC
• Carry out periodic update of Staff List and Affiliations for up-to-date reporting
• Continuous improvement to enhance data capture and information flow across departments
• Management of RDO shared folders and archival of documents for Grants, Technological Disclosure and Publications

Digitalisation and Dashboards

• Update (as required) and maintain Power BI Dashboard for pipeline proposals
• Design and maintain Power BI Dashboard for Technology Disclosures and Publications
• Propose, develop, maintain, and automate process approval workflows for all RDO-related approvals

System maintenance and updates

• Own, update and maintain TD system including troubleshooting and updating of approval workflows
• Design, build and maintain S&A Knowledge Management System (connecting Research Personnel, Technology Disclosures and Publications)

Intranet Page and Portals

• Maintain RDO intranet page with up-to-date information on Technology Disclosures and Publications
• Set up and maintain lists for Scopus and Scival portals
• Support RDO activities and tasks, as required
• Cover other RDO job functions, as required

EDUCATION QUALIFICATION

• Diploma or Degree in administration or science or engineering

JOB REQUIREMENTS

• Meticulous and attention to details
• Good command of PowerPoint and Words functionality for reporting
• Good command of Excel and Power BI for data management and dashboarding
• Good analytical and problem-solving skills
• Knowledge on research/technical terminologies
• Good communication, interpersonal and stakeholder engagement skills
• Able to multi-task and deliver results under tight timelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.