Total 4 quality assurance specialist job vacancies in Education / Training category in d06 beach road high street

Position Overview:

A Training Specialist is responsible for developing, implementing, and managing training programs within an organization. The role focuses on enhancing the skills, knowledge, and performance of employees to meet both individual and organizational goals. This position plays a key role in improving employee development and supporting the overall growth and success of the company. Training specialists typically collaborate with department heads, HR teams, and external experts to design and deliver tailored training content that aligns with business needs.

Responsibilities:

1. Develop Training Strategy:

• Develop annual and quarterly training plans and budgets based on the company’s business needs.
• Analyse employee skill gaps and design training programs suited to various departments.

2. Establish Training System:

• Develop and improve onboarding training, job skill training, and management development modules.
• Establish training policies and processes to ensure standardisation and compliance.

3. Organise Training Activities:

• Design and implement internal training courses and organise seminars or training programs with external experts.
• Manage the entire course process, including coordinating training resources and providing logistical support.

4. Content Development:

• Research and update training materials (such as manuals, PowerPoint presentations, and videos).
• Introduce external high-quality resources to enrich course content and ensure practicality and innovation.

5. Project Training Effectiveness:

• Track training effectiveness and use data analysis to evaluate learning outcomes, suggesting improvements.
• Submit regular training reports to support decision-making for developers.

6. Employee Development and Corporate Culture Promotion:

• Develop personalized development plans and identify and nurture high-potential employees.
• Promote corporate culture through activities and enhance training efforts.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• A bachelor’s degree or higher in Marketing, Human Resources Management, Education, or a related field.
• At least 3-5 years of relevant training management experience, preferably in the food service, retail, or internet industries.
• Familiar with building training systems and project management processes.
• Capable of independently designing and implementing high-quality training programs, with experience in developing training materials.
• Proficient with modern training tools and technologies (such as online learning platforms, data analysis tools).
• Fluent in both written and spoken Chinese and English, with the ability to independently create bilingual training materials.
• Excellent organisational and time management skills.
• Strong cross-departmental communication, with good leadership and execution skills.
• An understanding of employee psychology and learning behaviours, with the ability to design efficient learning solutions.
• Experience in successfully implementing training projects or having received relevant honors.
• Familiarity with corporate culture development and high-potential employee cultivation methods.
• Possession of relevant training certifications (such as CIPD, TTT, etc.).
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Benefits and Opportunities:

• Competitive salary and benefits package.
• Clear career development opportunities and professional training.
• A friendly and efficient work environment with opportunities to participate in core company decisions.
• If you are passionate about promoting employee growth and company success and want to showcase your talents in a dynamic environment, we welcome you to join us!

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Research on Successful Ageing (ROSA).
• Research Planning and Implementation
  • Utilise JavaScript coding skills for customizing Qualtrics surveys and ensuring the confidentiality, integrity, and availability of survey data.
  • Conduct thorough literature reviews on emerging technologies for longitudinal data collection (e.g. new technologies, releases, and patches that will enhance ROSA's work processes and services).
  • Apply strong project management skills to ensure timely planning, execution, and adherence to timelines and milestones for IT-related projects, providing regular updates on project progress.
• Data collection
  • Maintain IT systems, servers and databases based on ROSA's needs
    • Oversee the implementation, deployment, and operation of servers (Windows and Linux), databases, and technology solutions to the Centre's needs.
    • Ensure the security, backup, recoverability, and maintenance of servers, databases, and systems.
    • Execute command line operations on both Windows PowerShell and Bash.
    • Manage and maintain server health, including regular server administration tasks and tech refresh processes.
    • Administer NAS backup processes to safeguard critical data.
  • Implement and adhere to data security measures, including compliance with university policies, MOE & CSA requirements, and guidelines (e.g., Data Protection Officer, PDPA, etc.).
  • Collaborate with the University's IT department to ensure compliance and implement necessary changes to the Centre's IT systems.
• Data analysis and outreach
  • Automate daily reports for survey response rates and daily comments from survey respondents and highlight anomalies in the data collected.
  • Assist the ROSA team in quantitative analysis for research briefs and publications.
  • Prepare EDMs and maintain ROSA's mailing list for outreach efforts.

• Bachelor's degree in Computer Science, Information Technology, or related.
• Proficiency in MySQL database management.
• Expertise in overseeing the implementation, deployment, and operation of Windows and Linux servers, databases, and technology solutions.
• Strong command line skills on both Windows PowerShell and Bash.
• Experience in server and security management.
• JavaScript coding skills for Qualtrics survey customisation.
• Knowledge and experience in NAS backup administration.
• Effective collaboration with the University's IT department.
• Proven ability to ensure the security, backup, recoverability, high availability, serviceability, and maintenance of servers, databases, and systems.
• Proactive monitoring of new technologies, releases, and patches.
• Strong project management skills for timely execution and adherence to timelines and milestones.
• Excellent research, analytical, and problem-solving skills.

#LI-KC1

Job Summary

The job holder (2 year contract) heads the PEO and reports to DCE. The job holder is responsible for working closely with the various agencies under M3 and their respective Programme Managers to implement appropriate evaluation framework for the respective M3 programmes to assess the effectiveness of M3 programmes in closing the socio-economic gaps in the Malay/Muslim community across the M3 five Focus Areas (marriage, parenthood and early childhood development, vulnerable individuals, youth mentoring, employment and employability and healthy lifestyle). The job holder is supported by a Programme Evaluation Executive Officer and works closely with the MENDAKI Research and Design Team in performing these responsibilities.

Key Responsibility Areas

• Developing and recommending suitable evaluation frameworks and processes (such as but not limited to MENDAKI RE-AIM Framework) to the Programme Managers for the impact assessment of the M3 programmes under their purview.
• Building the capacity of the Programme Managers of M3 agencies by conducting training or linking them up to relevant courses to equip them with necessary skills and knowledge to conduct programme evaluation effectively.
• Working closely with the M3 agencies to track the outcome of the M3 programmes under their purview, identify gaps to refine current programmes and recommend next steps (e.g. scale up effective programme or discontinue ineffective programmes).
• Taking the lead in conducting the evaluation of M3 programmes under the purview of MENDAKI and liaising with the Programme Managers on this.
• Coordinating the programme evaluation efforts of the M3 agencies by drawing up the workplan and timeline for the completion of the programme evaluation by the respective M3 agencies and sharing of the findings at relevant platforms including M3 Steering Committee chaired by Minister-In-Charge of Muslim Affairs.
• Providing updates to Community Relations and Engagement Division (CRED) of Ministry of Culture, Community and Youth (MCCY) every six month on the status of the M3 programme evaluation efforts and submitting an annual progress report to account for the Reinvestment Funding expenses.
• Coordinating with the Programme Managers to present the programme evaluation progress updates, findings and recommendations to the relevant platforms based on the agreed schedule.

Requirements

• Degree in Social Sciences, Education or Applied Science (Statistics) is preferred.
• At least six years working experience with two years in supervisory position.
• Competent in qualitative and quantitative research and/or evaluation techniques, including the use of relevant analytical tools. Formal qualifications in data science, analytics or statistics are welcomed.
• Comfortable with ambiguity and an ability to sense-make situations.
• Strong ability to engage with different stakeholders and work across agencies.
• Strong writing and presentation skills
• Familiarity with Malay/Muslim community work is a bonus.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Research on Successful Ageing (ROSA).
• Research Planning and Implementation
  • Utilise JavaScript coding skills for customizing Qualtrics surveys and ensuring the confidentiality, integrity, and availability of survey data.
  • Conduct thorough literature reviews on emerging technologies for longitudinal data collection (e.g. new technologies, releases, and patches that will enhance ROSA's work processes and services).
  • Apply strong project management skills to ensure timely planning, execution, and adherence to timelines and milestones for IT-related projects, providing regular updates on project progress.
• Data collection
  • Maintain IT systems, servers and databases based on ROSA's needs
    • Oversee the implementation, deployment, and operation of servers (Windows and Linux), databases, and technology solutions to the Centre's needs.
    • Ensure the security, backup, recoverability, and maintenance of servers, databases, and systems.
    • Execute command line operations on both Windows PowerShell and Bash.
    • Manage and maintain server health, including regular server administration tasks and tech refresh processes.
    • Administer NAS backup processes to safeguard critical data.
  • Implement and adhere to data security measures, including compliance with university policies, MOE & CSA requirements, and guidelines (e.g., Data Protection Officer, PDPA, etc.).
  • Collaborate with the University's IT department to ensure compliance and implement necessary changes to the Centre's IT systems.
• Data analysis and outreach
  • Automate daily reports for survey response rates and daily comments from survey respondents and highlight anomalies in the data collected.
  • Assist the ROSA team in quantitative analysis for research briefs and publications.
  • Prepare EDMs and maintain ROSA's mailing list for outreach efforts.

• Bachelor's degree in Computer Science, Information Technology, or related.
• Proficiency in MySQL database management.
• Expertise in overseeing the implementation, deployment, and operation of Windows and Linux servers, databases, and technology solutions.
• Strong command line skills on both Windows PowerShell and Bash.
• Experience in server and security management.
• JavaScript coding skills for Qualtrics survey customisation.
• Knowledge and experience in NAS backup administration.
• Effective collaboration with the University's IT department.
• Proven ability to ensure the security, backup, recoverability, high availability, serviceability, and maintenance of servers, databases, and systems.
• Proactive monitoring of new technologies, releases, and patches.
• Strong project management skills for timely execution and adherence to timelines and milestones.
• Excellent research, analytical, and problem-solving skills.

#LI-KC1