Total 17 recruitment manager job vacancies in Education / Training category in PAS-Wisma Geylang Serai

Overview:

We are seeking an organized and dynamic Studio Manager to oversee the daily operations of our ceramic art studio. This role requires a passionate individual with experience in ceramics, excellent management skills, and the ability to foster a creative environment for artists, students, and community members. The Studio Manager will be responsible for managing training facilities, kiln operations, throwing facilities, workshops, classes, and school projects.

Key Responsibilities:

1. Studio Operations Management:

- Oversee daily studio operations, ensuring a safe, clean, and organized environment for all users.

- Manage scheduling for studio space, kiln usage, and equipment to optimize resource allocation.

- Maintain inventory of supplies and materials, ordering as needed to support classes and workshops.

2. Program Development & Management:

- Develop, implement, and promote ceramic classes and workshops for various skill levels and age groups.

- Collaborate with local schools and community organizations to design and execute educational projects and programs.

- Evaluate and improve existing programs based on feedback and participation rates.

3. Training & Instruction:

- Provide hands-on instruction and guidance to students in throwing, glazing, and firing techniques.

- Train and supervise studio assistants and volunteers, ensuring they understand safety protocols and operational procedures.

- Organize and lead demonstrations, guest artist workshops, and special events to enhance learning opportunities.

4. Kiln and Equipment Management:

- Oversee the operation and maintenance of kilns and other studio equipment, ensuring compliance with safety standards.

- Develop kiln firing schedules and monitor the quality of fired pieces, troubleshooting any issues that arise.

- Conduct regular inspections and maintenance of studio equipment to ensure optimal performance.

5. Community Engagement & Marketing:

- Build relationships with local artists, schools, and community members to enhance the studio's visibility and outreach.

- Promote studio events, classes, and workshops through social media, newsletters, and local advertising.

- Organize exhibitions or showcases to display student and community work, fostering a sense of accomplishment and community.

6. Administrative Duties:

- Manage budgets for studio operations, programs, and supplies, ensuring financial sustainability.

- Maintain accurate records of class registrations, payments, and participant attendance.

- Handle customer inquiries, feedback, and concerns in a professional and timely manner.

We are looking for highly motivated and experienced individual to join our company for this position:

Job responsibilities:

• Oversee training and development staff.
• Assess employees' needs for ongoing training.
• Align training with the organization's goals.
• Create and manage training budgets.
• Develop and implement training programs.
• Review and select training materials from a variety of vendors.
• Manage and develop key training staff in the execution of their training roles/duties.
• Identity and adopt new technologies and methodologies in workplace learning and training practices available in the market.
• Work with Human Resources to ensure new employees receive high-quality orientation and on-boarding experiences.
• Any other tasks as assigned.

Job Requirements:

• Possess at least a diploma/Bachelor's degree in Business, Training & Development or any other related field.
• At least 3-5 years of relevant work experience in training and development capacity, preferably working as a senior position in SMEs.
• Prior experience in F&B industry is a plus.
• He/she must be proficient in the use of Ms Word, Ms Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging training materials and reports for senior training and development management and key stakeholders.
• Possesses analytical skills to identify performance improvement opportunities and gaps, conduct analyses, and develop solutions that will deliver the desired results through training programs.
• Credentials and training in sustainability and ESG areas would be an advantage.

Short-listed candidates will be selected for interview.

Our Client, operating a newly open high class Tea Shop is looking for a Shop Manager to manage the operations of the Shop.

Job Scope

• Oversee daily operations of both retail and F&B sections, ensuring high service standards and smooth workflows.
• Lead and motivate a team to deliver exceptional customer service and product knowledge.
• Manage inventory, ordering, and stock levels for tea products and F&B items, optimizing sales.
• Drive sales targets and promotions while maintaining brand aesthetics and luxury experiences.
• Ensure compliance with health and safety standards in both retail and F&B areas.
• Handle financial reporting, including budgeting, P&L, and cost control.
• Build strong relationships with customers to enhance brand loyalty and elevate the tea shop’s premium image.

Requirement

• Minimum 3-5 years of experience in retail and F&B management,
• Candidate without Tea Experience is welcome to join (Must have interest to learn about Tea)
• Candidate who has experience working in High End Hotel will have an added advantage
• Strong leadership and team management skills, emphasizing premium customer service.
• Proven ability to manage inventory, sales targets, and financial performance.
• Excellent communication, problem-solving, and organizational skills.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

Company Overview:

SouperFoods, part of The Soup Spoon, specializes in producing high-quality, ready-to-eat meals using Cryovac Simple Steps, a vacuum technology that preserves the flavor and color of food. We focus on creating meals with sustainably sourced ingredients, without MSG, preservatives, or artificial flavorings. Our mission is to offer healthy, tasty meal options while maintaining high standards in quality and sustainability. We are committed to employee growth and development, and we’re looking for a Training Officer/Manager to join our team.

Key Responsibilities:

• Develop and deliver training programs for staff involved in food production.
• Identify training needs through discussions with employees and managers.
• Conduct training sessions on food safety, equipment use, hygiene, and company policies.
• Evaluate and improve training programs based on feedback and results.
• Ensure compliance with food safety standards through regular training.
• Work with department heads to create specialized training where needed.
• Maintain training records and prepare progress reports.
• Stay up-to-date with industry trends and update training programs as needed.
• Support onboarding of new employees.

Requirements:

• Degree or experience in HR, Training, or a related field.
• Previous experience in a similar role, ideally in food manufacturing.
• Knowledge of food safety regulations (e.g., HACCP).
• Strong communication and presentation skills.
• Ability to organize and deliver various types of training (classroom, on-the-job).
• Good organizational skills.

Preferred:

• Experience in a manufacturing environment.
• Certification in Training and Development.
• Familiarity with Lean manufacturing.

Benefits:

• Competitive salary and benefits.
• Opportunities for growth and development.
• Supportive and dynamic work environment.

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

☞ Location: Sembawang (AOP Centre)

☞ Working hours: Weekly 44 hours + 1 Sat per month

☞ Benefits: AWS + Performance Bonus + Annual Increment + Joining Bonus + More!!!!

Job Description:

• Ensure well-being of children in the centre
• Prepare lesson plans and conduct lessons
• Lesson evaluation, prepare teaching aids
• Prepare and write children's portfolio
• Participate in all centre's activities
• Establish collaborative partnerships with parents for the children’s development
• Perform other related duties as assigned by supervisor

Requirements:

• L2 ECDA-certified with teaching experience
• Can start work in short period
• Singaporeans only

Interested Applicants, kindly send your updated resume to [email protected]

Alternatively, you can Whatsapp 90060288 for more information.

Sharon Oi (EA Reg No R1102311)

Semiko Recruitment & Consultants Pte Ltd (MOM Licence No.: 96C4777

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Learning and Development Manager who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Must have requirements:

• Bachelor in Business, Organisation Development, or related area and/ or related experience
• At least 4-5 years of relevant experience in Learning and Development and LMS systems
• Excellent written and communication skills
• Strong in project management skills
• Strong planning, organisation and implementation skills
• Strong analytical skills
• Strong drive for results, self-driven and value creation focus
• Proven hands-on experience in leading key change projects
• Experience in internal and external stakeholder communication and management and learning management systems will be an advantage
• Able to work independently and as a team
• Good to possess knowledge on data analytics and logistics industry

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

• CONSULTANT DETAILS:
• Consultant Name : Anurag
• Avensys Consulting Pte Ltd
• EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Job Purpose

We are seeking a dynamic and experienced professional to join our team as a Training and Recruitment Specialist. The ideal candidate will have a proven track record in recruitment, training program development, and possess excellent communication and negotiation skills. Experience in insurance sales, particularly within a Call Center environment, is highly preferred.

Duties and Responsibilities

· Source, screen, and interview candidates for various positions within the organization.

· Design, deliver, and evaluate training programs to enhance employee skills and performance.

· Utilize exceptional communication, interpersonal, and negotiation skills to interact effectively with candidates, colleagues, and stakeholders.

· Apply expertise in insurance sales to achieve sales targets and provide exceptional customer service within a Call Center environment.

Qualifications and Experience

· Proven experience in recruitment, demonstrating proficiency in sourcing, screening, and interviewing candidates.

· Prior experience in designing, delivering, and evaluating training programs is preferred.

· Strong communication skills, both verbal and written, with a keen ability to negotiate effectively.

· Background in insurance sales, ideally within a Call Center environment.

The Training and Recruitment Specialist plays a pivotal role in the talent acquisition and development process in the organization. They are responsible for:

· Designing, implementing, and managing recruitment strategies.

· Developing and delivering training programs to enhance the skills and

performance of employes.

· Work closely with Sales Leaders to conduct corrective training programs.

Duties and Responsibilities

Recruitment:

· Collaborate with hiring managers and department heads to identify staffing needs and develop comprehensive recruitment plans.

· Source, screen and access candidates through various channels, social media,networking, and referrals.

· Conduct interviews, assessments, background checks to evaluate candidates’ qualifications, skills, and cultural fit.

· Coordinate recruitment activities, such as job postings, interview scheduling, and candidate communications.

· Build and maintain talent pipelines to ensure a continuous flow of qualified candidates for current and future openings.

Training:

· Provide ongoing support and coaching to employees to foster continuous learning and skill development.

· Evaluate the effectiveness of training programs through assessment and performance metrics and adjust as needed.

· Developing and implementing training programs and initiative to address identified needs.

· Modifying or updating training content and methods based on feedback and changing business needs.

· Identifying training needs through job analysis, performance reviews and consultation with managers.

Qualifications and Experience

· Experience in recruitment, including sourcing, screening, and interviewing candidates.

· Experience designing, delivering, and evaluating training programs

preferred.

· Excellent communication, interpersonal, and negotiation skills.

External training:

• Responsible on customer product training, product education, product demo, mentoring, and support services to the customer
• To develop and implement training strategies and programmes for beauty products, medical equipment, aesthetic laser operation and injectable.
• Supporting the sales team with Clinic product demonstration
• Establish, develop and maintain positive business and customer relationships
• Ensure accurate and efficient arrangement on product detailing and demo during exhibition
• Manage, report and follow up with HCPs on any product quality complaint and adverse events to relevant department
• Be equipped with updated knowledge of aesthetic principles and beauty concepts

Internal training:

• To drive training initiatives and identifies and arranges suitable training solutions for internal team member
• Enhance trainer performance
• Plan & conduct sales team training to update and upskill the team's knowledge on both competitors' and company product information, scientific review and objection handling, etc.

Requirements :

1. At least 3 years experience in training in medical aesthetic energy-based devices particularly in lasers

2. Possesses good knowledge of energy-based devices and their indications

3. Able to communicate fluently in English & Chinese

4. Able to work independently and in a team setting

5. Holds a valid passport to travel regional to conduct training

6. Ability to produce protocols and notes for training

Job Summary

Reporting to the Head of HR, you'll spearhead the operation excellence and leverage digital solutions to optimize key processes as the lead for Singapore within our HR function as sole contributor.

You will play an integral role in enhancing organizational effectiveness by integrating competencies development, performance management, and learning interventions.

Job Description

Learning & Development

• Develop and oversee the execution of L&D plan, roadmap & budget.
• Identify and assess the training needs of the organization through job analysis, career path and consultation with function heads.
• Identify areas for improvement in the training process and implement changes to increase effectiveness and efficiency.
• Perform training administration and maintain training records, including tracking attendance, training completion and training evaluation feedback.
• Administer training grant applications and claims in timely manner.
• Keep track of mandatory training and refresher courses
• Develop and manage a calendar of activities to ensure that the programmes/initiatives relating to learning are rolled out in a timely manner.
• Source and propose training vendors to conduct in-house programs that are aligned to learning needs.
• Provide expertise in Skills, Knowledge Management, and Learning Service Solutions.
• Liaise with training providers to ensure that courses and workshops are well planned and organized.
• Provide coordination, logistics and administration support in ensuring training matters are well executed.
• Forecast, manage and track training budget and expenditure including cost savings and government subsidies.
• Collate and analyse training evaluation, evaluate and audit the effectiveness / quality of training programmes and provide recommend solutions / improvements.
• To be involved in CSR/ESG events
• Attend to and provide advice for all L&D related enquires.
• Assist in other HR functions as assigned.

Talent Management

• Collaborate with managers and HR Team to identify high-potential employees and create individual development plans.
• Provide guidance and support to employees in their professional growth, including recommending relevant learning opportunities and resources.
• Assist and facilitate the annual Performance Appraisal process to measure and promote good performance and career progression processes aligned with Centurion policies.
• Manage talent reviews, movements, progression and succession planning processes to support HIPO growth to improve talent development and retention.

Job Requirements

• Degree in Human Resources/Business Administration or equivalent
• At least 5 to 8 years of relevant experience in delivery with mid to large size organizations, training and development with evident track record of achievements in training management, planning, monthly reporting, organizing and facilitating training programs and workshops.
• Familiar with training analytics and budgeting.
• Have a good understanding of government training grants and subsidies.
• Proficient in MS Office Applications.
• Able to multi-task and prioritize effectively with outstanding attention to details.
• Strong stakeholder management, communication skills, influencing and collaboration skills.
• Self-starter, resourceful, adaptable, and able to work independently and collaboratively with teams.
• Possess strong analytical and planning skill to manage and execute company-wide events/program.
• Ability to thrive and meet timelines in a fast-paced and dynamic result-driven environment.
• Knowledge of Workplace Safety and Health (WSH) standards.

Ob behalf of the hiring company who is a market leader in agricultural chemicals, we are looking for a suitable candidate to join them as Research Executive.

Responsibilities :

• He/She will be part of the Research and Development Department to help provide research administrative/secretariat support for the research work. The role requires working closely with the Head of R&D, vendors and be the point of contact for office liaison.
• The Executive will be an integral member of the research administration team who will handle key responsibilities such as:
• Research procurement, processing of vendor invoices and payments
• Liaise with internal/external research stakeholders and vendors
• Provide support in any other daily operational matters/ad hoc projects
• Provide secretariat support – taking accurate meetings for meetings when required
• Be the point of contact for administrative related liaison, including overseas HQ

Requirements :

• At least a diploma in Chemical Engineering with minimum 5 years, or a Bachelor’s Degree with minimum 2 years of relevant work experience in research administration/project management
• Competent in IT skills (e.g. MS Office, Excel, Powerpoint)
• Flexible, adaptable and well-versed with the evolving research landscape in Singapore
• Strong analytical and problem-solving skills; meticulous - attention to details and accuracy of work and self-directed learner
• Excellent organizational skills and able to work within given deadlines; able to multi-task
• Excellent verbal (Mandarin is necessary) and written communication skills with good report-writing ability
• Good interpersonal skills, able to work independently with minimal supervision and at the same time a team player with initiative and resourcefulness

EA License : 10C3884 | EA Registration : R1102504

The L&D Manager is responsible for developing learning and development plans, based on the assessment of development areas for the workforce to meet business requirements. He/ She shall execute learning strategies, design and deliver training programs, assesses development needs, and track learning effectiveness. He/ She shall collaborate with employees and managers to support career development and manage budgets and vendor relationships.

Duties and Responsibilities shall include but not limited to:

• Design and develop overall curriculum structure and courseware materials.
• Develop talent assessment processes with assessment tools to evaluate employees’ capabilities.
• Assess capability and performance within an organisation to identify learning needs.
• Conduct learning needs analysis to assess their current capabilities and areas of development required to deliver against the organisation’s strategy and plans.
• Assess, design and integrate suitable learning modes to drive desired learning experiences.
• Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching.
• Manage the implementation and development of programmes to facilitate achievement of organisation's objectives and growth.
• Assess, design and integrate suitable learning modes to drive desired learning experiences.
• Assess overall learning experiences to measure effectiveness and drive excellence across all learning activities.
• Assess feasibility of proposals to improve internal workflows.
• Manage team resources to ensure adequate staffing and capability levels.
• Justify the resources required to support changes in resources, procedures, systems, or technology within the function.
• Manage internal stakeholders beyond the team and external stakeholders to achieve shared goals.

Requirement:

• Proven experience as an L&D Manager, Training Manager or similiar.
• Current knowledge of effective learning and development methods.
• Excellent communication and negotiation skills; sharp business acumen.
• Proficient with Microsoft Office applications.
• Possess ACTA or ATCL certification.

Prior experience in Hospitality and Facility Management industry will be added advantage.

As a Training Manager, candidate will be responsible for overseeing the development, implementation, and delivery of our WSH training programs. Candidate will work closely with clients to understand their specific needs and customize training solutions accordingly. Additionally, candidate will manage a team of trainers and instructors to ensure the highest standards of quality and effectiveness in our training initiatives.

Specific Responsibilities:

1. Collaborate with clients to assess their training needs and tailor programs to meet their requirements.

2. Coordinate training sessions, including scheduling, logistics, and venue arrangements.

3. Monitor and evaluate the effectiveness of training programs, implementing improvements as needed to enhance learning outcomes.

4. Develop and maintain a portfolio of WSH training programs, including but not limited to:

-Occupational safety and health regulations

-Hazard identification and risk assessment

-Emergency preparedness and response

Workplace ergonomics and hygiene

5. Maintain accurate records of training activities, participant feedback, and program evaluations.

6. Design instructional materials, including presentations, handouts, and multimedia resources, to support training delivery.

Technical Skills & competencies :

1. Skill in customizing training programs to align with clients' specific requirements, learning objectives, and organizational culture.

2. Proficiency in scheduling software or tools to organize training sessions, allocate resources.

3. Proficiency in data analysis to interpret evaluation results and draw meaningful insights

4. In-depth knowledge of occupational safety and health regulations, hazard identification and risk assessment methodologies, emergency preparedness and response protocols, and workplace ergonomics and hygiene principles.

5. Proficiency in using database software or learning management systems (LMS) to input, update, and manage training records electronically.

6. Proficiency in graphic design software (e.g., Adobe Photoshop, Illustrator) to create visually appealing and engaging instructional materials, including presentations, handouts, and multimedia resources.

Duration of attachment: 6 months

On behalf of the hiring company that specialises in agricultural-related chemicals, we are looking for a suitable candidate to join them as Research & Development (R&D) Head.

Responsibilities

1. Responsible for the management of research and development business operations in Singapore, including research management, daily operational management, achieving annual research and development goals, and regularly reporting operational management to Headquarters.
2. Understand the latest technology of new products in the market, organize relevant technology development activities, expand overseas research and development cooperation platforms including collaboration with universities（such as NUS and NTU）, institutions, and industry-leading enterprises, organize technical cooperation and exchange activities, seek technical partners, and establish long-term cooperative relationships.
3. Organise the formulation of internal management structure and various basic management systems of overseas research and development unit, and improve the internal management system.
4. Strictly comply with the laws, regulations, standards, and various management systems, and take technical leadership responsibility for occupational health and safety work.
5. Responsible for external relations, including communication and coordination with local government and its institutions, to establish a long-term stable business environment for the development of R & Development unit in Singapore.

Requirements

1. Full-time graduate education in Chemistry or Chemical Engineering,
2. Minimum 8 years of research and development work experience, including more than 5 years of experience as a project leader.
3. Familiar with local policies and regulations in Singapore, especially those related to the company's R&D activities.
4. Have a good level of influence in the industry, with academic achievements or rich project experience.
5. Possesses strong ability in new technology innovation development and engineering transformation.
6. Strong insight into the technology market and ability in technical market analysis.
7. Identify with the company's values, adhere to principles, able to independently perform corporate management functions, and possess the basic qualities of a professional manager.
8. Strong leadership skills, and excellent interpersonal and social activity capabilities.
9. Proficient in English and Mandarin

EA License : 10C3884 | EA Registration : R1102504

Training Centre Manager

Job Description

The Leadership Institute is a registered Private Educational Institute (PEI) in Singapore, and we are currently looking for a Training Manager for our Programmes.

About Us

Since we entered Singapore in 2015, The Leadership Institute (SG) has been providing learners with a rich and diverse learning environment. Knowledge, creativity, and hands-on experience have always been at our core, and we’re proud of learners who have grown, learned, and created with us each passing day.

Our founding team in Singapore sees the institute as a unique petri dish to nurture homegrown talents to flourish in a diverse and capricious global market.

The Leadership Institute is structured into 2 divisions:

1. Adult Education (SkillsFuture Singapore and the Institute of Banking and Finance)

2. Future Skills and Technology (Young Adults)

ROLE AND RESPONSIBILITIES

1. Organisational representation for SkillsFuture Singapore and The Institute of Banking & Finance training and learner compliance and correspondence

2. Trainer and Teacher Management and Scheduling:

• Experience managing a team of diverse associate trainers and teachers
• Lead the recruitment and training of trainers and teachers
• Schedule trainers and teachers for classes
• Ensure trainer quality during class time to ensure that SSG funding requirements are met

3. Marketing Agent Management

• o Liaise with agents for class schedules and learners list
• o Onboard new agents to our SOPs on their learner registration
• o Ensure agent compliance with SSG WSQ marketing standards and guidelines

4. SSG and IBF Compliance

• Full responsibility for Learner registration and compliance for filing with SSG
• Manage class registration via Skilleto and TPGateway
• Ensure all documents are filed as per SOP for SSG audit purposes
• Attendance taking and class payment collection
• Training grant submissions and tracking
• Full filing and documentation of processes
• Ensure SSG Compliance

5. LMS & eLearning Management

• Ensure that learners meet their required eLearning hours
• Enrol learners into the eLearning LMS

6. Train and mentor junior team members

REQUIREMENTS

• Prior experience managing WSQ and SSG programmes and training an asset

• Must be fast learner with new SSG requirements and systems

• Degree preferred but not required. Minimum GCE A levels or Polytechnic Diploma

• Independent worker and self-starter

• Able to lead teams when necessary

• Must be tactful and respectful

Interested candidates, please submit your CV to [email protected]

We are sorry and regret that only shortlisted applicants will be notified.

Job Responsibilities

• Fully responsible for the Training function within the Organization
• Liaise with cross-functional stakeholders on identifying training needs and action plans
• Actively supports and recommends continuous improvement to Training processes
• Designing and execution of all classroom and on-the-job training for Retail staff and office team
• Acts as the subject matter expert on Customer Service and Retail sales processes
• Actively engaging all Retail staff on the ground to better mentor them towards achieving sales targets and Company objectives
• Monitor effectiveness of training programs delivered
• Performing training administration duties and maintaining training records
• Maintain library of training resources and assets
• Any other ad-hoc projects/ tasks otherwise assigned by the Company

Requirement

• Candidate must possess at least a Degree/ Diploma in Training; Preferably with ACTA or related training certifications
• At least 3 Year(s) of working experience in the related field is required for this position
• Good interpersonal and excellent presentation skills
• Strong passion for Training and Customer Service
• Results oriented and possess an eye for details
• Able to engage and motivate the team on its learning journey
• Proficient in Microsoft Office tools