Total 5 Junior Executive service operations manager job vacancies in Education / Training category in Singapore

The Training Operations and Administrative Assistant plays a pivotal role in ensuring the seamless delivery of training programs, efficient administrative processes, and effective project and inbox management. This individual will work closely with the chairman, and sales, \to provide support across multiple functions.

Key Responsibilities

1. Training Program and Operations Preparation

• Coordinate logistics for training sessions, including organizing catering and securing venues.
• Prepare and arrange trainer materials, coordinating with printing vendors as needed.
• Create and manage virtual feedback forms for each class, ensuring trainers receive them promptly.
• Collect, collate, and send feedback reports to trainers and relevant stakeholders after each class.

2. Administrative e-Filing

• Collect and organize participant details from sales teams post-deal closure, ensuring timely submission to the finance department.
• Upload participant details to the virtual badge system to automate the issuance of e-certificates for attendees.
• Regularly update and maintain CRM data on HubSpot, ensuring accuracy and relevance.
• Download, analyze, and forward Mailchimp EDM reports (clicks and opens) to the relevant teams weekly.

3. Project Management and Inbox Management

• Maintain and update the sales dashboard on Monday.com to reflect real-time progress and status.
• Schedule and coordinate weekly sales meetings, including preparing agendas and materials.
• Oversee the sales inbox, ensuring all inbound inquiries are reviewed and directed to the sales team promptly.

Nice to have (but not necessary as we will train you):

Familiarity with Hubspot, Monday.com, MS Office, Mailchimp, Wordpress

Key Skills and Qualifications

• Organizational Skills: Strong ability to manage multiple tasks and priorities while maintaining attention to detail.
• Technical Proficiency: Experience with tools like HubSpot, Monday.com, Mailchimp, and virtual badge systems is a plus.
• Communication Skills: Excellent verbal and written communication for coordination with internal teams and external vendors.
• Problem-Solving: Proactive and resourceful in resolving operational challenges.
• Team Collaboration: Ability to work collaboratively across departments to achieve shared goals.

This role is ideal for someone with a strong administrative background, excellent multitasking capabilities, and a passion for ensuring smooth operations in a dynamic environment.

Assistant Operations Supervisor

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Visit different businesses to collect statistics and transcribe data.
• Conduct simple questionnaire surveys at various businesses.
• Outdoor work is required.

Requirements:

• Proactive, diligent, and hardworking.
• Sincere, courteous, and possess good communication skills.
• Candidates who can start immediately will be given priority consideration.

Working Location:Caldecott
Contract Duration: 6 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm

Basic Salary: $2,980 per month

Responsibilities:

· Conduct activities and interview PwDs.

· Review and synthesize the literature for research, manage and analyse data

· Perform administration duties including documenting notes, arranging appointments, preparing materials for submitting reports.

· Carry out any other duties as assigned.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Comfortable working with PwDs and their families.

· Proficient in SPSS, R or Python

· Immediate Starters are preferred

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location: Caldecott
Contract Duration: 12 Months Contract

Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $5,000 per month

Responsibilities:

· Scan and synthesise social science research literature

· Design survey questionnaire, and coordinate the conduct of fieldwork

· Conduct research and in-depth data tabulations and processing to address project needs

· Conduct and review data collection, processing and management of data, to generating tailored reports

· Management of projects and timelines

· Stakeholder management: Work with internal stakeholders and external partners (e.g., academics, consultants and research companies) on selected projects

Job Requirements:

· Bachelor’s Degree in Psychology / Sociology / Economics / Social Work or other relevant disciplines.

· Experience in conducting literature reviews.

· Experience in processing and managing datasets

· Proficient in any statistical data analysis software (e.g., SPSS, STATA, R, Python)

· Prior experience in designing, conducting or managing surveys would be an advantage

· Immediate Starters are preferred (Not serving any notice period)

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275