Total 6 system engineer job vacancies in Engineering category in Singapore

Job Description

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Qualifications

• Professional Experience - 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Problem Solving. Ability to solve customer problems through cloud technologies
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.
• Technical
  Strong technical experience with cloud infrastructures, migrations, and technology management preferred
  AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required
• Subject matter expertise in one or more of the following:
• Competitive Landscape. Knowledge of Containerisation technologies eg EKS/AKS/GKE/K8s/Openshift/Tanzu would be advantageous

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Duties/Responsibilities

• Design, develop and generate electrical single-line diagrams (SLD) schematics, control logics, general arrangement (GA) diagrams using industry-standard software and tools.
• Select appropriate electrical components to ensure design optimization.
• Maintain accurate and up-to-date project documentation, including design specifications, bills of materials, etc.
• Ensure that designs comply with relevant safety and industry regulations and international standards.
• Collaborate with cross-functional teams, including mechanical, digitalization, project, production teams to ensure successful project execution within cost budget.
• Attend meetings with project team to understand clients requirements during project execution
• Participate in pre-sales activities to generate bill of material and designs for the purpose of quotation generation
• Identify and resolve technical issues and challenges related to electrical, control and mechanical design, both independently and as part of a team, during design, production, testing and commissioning processes.
• Assist production and site teams on trouble-shooting, testing and commissioning, when needed
• Manage a team of electrical and control engineers

Required Skills/Abilities

• Proficiency in electrical design and principle.
• Strong knowledge of electrical components and their applications.
• Proficiency in electrical design software

Education and Experience

• Bachelor's degree in Electrical Engineering or a related field.
• Demonstrated experience in electrical design engineering, preferably with low voltage and control panels application.
• Experience at re-engineering existing products to meet customer requirements and specifications.
• Minimum 10 years of experience in low voltage switchboards design or manufacturing

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Responsibilities:

• Design, build, and maintain CI/CD pipelines using various CI/CD platforms to streamline cloud deployments.
• Integrate automation solutions across applications to enhance operational efficiency.
• Ensure best practices and security are prioritized when developing CI/CD pipelines.
• Continuously improve operational workflows through task automation.
• Collaborate with subject matter experts to ensure automation solutions meet business requirements.
• Act as an innovative, hands-on DevOps engineer, focusing on both the technological and strategic aspects of the platform.

Requirements:

• Proven experience with Kubernetes and containerization technologies.
• Strong understanding about DevOps and DevSecOps terminology.
• Proficiency in automation tools such as Jenkins, GitLab Runner, AWS Lambda, AWS CodePipeline, and AWS CodeBuild.
• Hands-on experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation.
• Management configuration tool like Ansible, Puppet.
• Familiarity with scripting languages such as Python, Bash, and PowerShell.
• Experience working in multi-cloud environments, including AWS, Azure and GCP.
• Excellent communication and collaboration skills.
• Cloud certification (AWS, Azure or GCP) is highly desirable.

About the job:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

About you:

• At least Diploma in relevant to IT
• Knowledge in troubleshoot Window 10
• Minimum 1 year of experience in WOG project.